Qarin

What Qarin does

Qarin B.V. is a Dutch mobility-coordinator (mobiliteitsregisseur) founded in 2019 in Wijchen, Netherlands, that connects travellers with transport providers without owning any vehicles or directly employing drivers. The company's core product is Q-Regie, a 24/7 coordination centre that maps the best transport option for each traveller (including Wmo indications and subsidies), monitors journeys in real time, and dynamically redirects resources — for example, holding a wheelchair taxi for a delayed train. Around this orchestration layer Qarin operates a portfolio of services: NS Reisassistentie (rail station assistance for disabled travellers at 241+ stations), haltetaxiRRReis (a stop-to-stop shared taxi in Gelderland integrated into the 9292 app), RegioRijder (Wmo and student transport for 8 North Holland municipalities, operated via the QR joint venture with RMC), Special Heroes sport transport (~5,500 trips/year for athletes with disabilities, funded by VWS), Wmo-vervoer Almere, and — beginning March 2026 — the Taxbus/Bravoflex Mobiliteitscentrale for 21 South-East Brabant municipalities under a 6-year contract. Headcount stands at 200+ (60 office-based in Wijchen and 140+ field/call-centre staff nationwide), with ISO 9001, 14001, 27001 (Kiwa), TX Keurmerk and PSO Trede 2 certifications.

Qarin's revenue model is built on managed-services contracts won through Dutch public procurement (tenders issued by ministries, provinces and municipalities), supplemented by coordinated service offerings to NGOs and consortia (e.g., QR with RMC, Special Heroes). Fares and unit prices (e.g., haltetaxiRRReis boarding €2.02 + €0.36/km, €14.99 per travel assistance, €21/hr night assistant + €7/hr standby) flow through operating partners. The asset-free, platform-coordinator structure is the company's strategic positioning: it can recommend any operator objectively and capture the integration margin, which produced measurable client outcomes (8.4 customer-satisfaction score, 96% satisfied or very satisfied, claimed 5–10% Wmo budget savings for municipalities and a doubling of haltetaxiRRReis ridership within six months in 2023).

Qarin remains privately held and founder-controlled by Jan Dijkmans, Bart Schmeink and Paul Pietersen, with no disclosed venture or private-equity investment. The company is currently executing on a multi-year contract pipeline (most notably the 2026 Brabant contract) while pursuing integration into larger MaaS platforms (9292, Goan!).

Name

Qarin

Legal name

Qarin B.V.

Website

https://qarin.nl

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Qarin is a Dutch mobility coordinator founded in 2019 that operates a 24/7 regiecentrale and integrates Wmo, student, NS rail-assistance, haltetaxi, and special-transport services for government clients across the Netherlands.

Ownership category

akta.pro rank

Product category

Mobility Coordination Services

NAICS

Special Needs Transportation (485991), All Other Support Activities for Transportation (488999), Taxi and Ridesharing Services (485310)

SIC

Transportation Services (4700)

akta.pro primary industry

Paratransit / ADA Complementary Bus Operators (TLAFAGAI)

akta.pro secondary industries

Paratransit / Accessible Ride-Hailing (WAV & Special Assistance) (THADADAH), ADA/Accessible Paratransit (Complementary to Fixed-Route Transit) (THAIAHAA)

Keywords

• Mobility coordination services
• Public transport management
• Specialized passenger transport
• Mobility platform technology
• Wmo transport services

Headquarters

HQ city

Amersfoort

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Government service contracts (Wmo-vervoer, leerlingenvervoer, Flex-OV): Qarin operates in public transport and target-group transport through contracts with ministries, provinces, and municipalities. Revenues are generated via service contracts for Wmo transport, student transport, and flexible public transport services (e.g., haltetaxiRRReis, RegioRijder). The contract for haltetaxiRRReis with Provincie Gelderland is valued at 2 million euros per year. Qarin does not own vehicles or drivers — it acts as a mobility coordinator/regisseur.
2. NS Reisassistentie: Qarin coordinates and manages travel assistance for travellers with disabilities at Dutch railway stations on behalf of NS. Services are provided across 241+ stations.
3. Callcenter and coordination centre services: 24/7 call centre and regiecentrale services supporting multiple transport operations (haltetaxiRRReis, RegioRijder, Special Heroes). Handles reservations, dispatch, real-time monitoring, and customer support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Qarin is an independent Dutch mobility coordinator that plans and manages public and specialized transport services for government clients, operating a 24/7 coordination centre (Q-Regie regiecentrale) that integrates Wmo transport, student transport, NS station travel assistance and on-demand shared taxi services. The company does not own vehicles or drivers; it coordinates rides between travellers and transport providers using automated planning, real-time monitoring, and management reporting tools. Its services include NS Reisassistentie, haltetaxiRRReis, RegioRijder, Wmo-vervoer Almere, Special Heroes sport transport, and the forthcoming Taxbus/Bravoflex mobiliteitscentrale.

Product overview

Qarin is an innovative mobility service provider founded in 2019, operating a platform of interconnected transport services focused on public and specialized transport in the Netherlands. The company positions itself as a 'mobility coordinator' rather than a transport operator, connecting passengers with the most appropriate transport option. The core product portfolio consists of: NS Reisassistentie (station assistance at 241+ stations for disabled travelers), haltetaxiRRReis (shared taxi on demand in Gelderland province, bookable via 9292 app with real-time information), RegioRijder (Wmo and student transport in 8 North Holland municipalities), Sportvervoer Special Heroes (disability sports transport), Wmo-vervoer Almere, and the upcoming Taxbus/Bravoflex in South-East Brabant. These services are supported by Q-Regie (24/7 coordination center with automated processes for real-time travel advice and monitoring), a Callcenter, the Reisassistentie App (for field assistants), and the Qarin Community App (internal employee platform). Qarin also participates in MaaS ecosystems like Goan! in Twente. The company emphasizes 'Publieke Mobiliteit' (Public Mobility) - an integrated vision where public transit, specialized transport, and flexible transit work together seamlessly, with the traveler at the center.

Differentiator

Problem solved

Functional benefit

Products and services

• NS Reisassistentie Travel assistance service at Dutch train stations for passengers with physical or visual disabilities, coordinated by Qarin's regiecentrale with a network of assistance providers across 241+ stations nationwide.
• HaltetaxiRRReis Flexible shared taxi on demand in Gelderland province, operating from stop to stop and connecting rural areas to regular public transport (bus and train).
• RegioRijder (Wmo- en leerlingenvervoer Noord-Holland) Wmo-vervoer (municipal transport for elderly/disabled residents) and leerlingenvervoer (student transport) for 8 municipalities in North Holland (Beverwijk, Bloemendaal, Haarlem, Haarlemmermeer, Heemskerk, Heemstede, Velsen, Zandvoort), coordinated by QR and executed by Atax–De Vries and Munckhof Taxi.
• Sportvervoer Special Heroes Nederland Transport service for athletes with physical disabilities, funded by the Dutch Ministry of Health, Welfare and Sport (VWS); Qarin executes approximately 5,500 rides per year.
• Wmo-vervoer Almere Municipal Wmo transport coordination in Almere, integrating Wmo-vervoer with regular public transport and operating pilots such as shared scooters for increased traveller independence.
• Taxbus/Bravoflex Zuid-Oost-Brabant Mobiliteitscentrale Collective demand-responsive transport system (Taxbus/Bravoflex) for 21 municipalities in South-East Brabant, coordinated by Qarin's mobiliteitscentrale for Wmo travellers and Flex-OV.
• Q-Regie (Regiecentrale) Coordination Centre Independent 24/7 coordination centre mapping the best transport option for each traveller (including Wmo indications or subsidies), with real-time journey monitoring and the ability to dynamically redirect vehicles.
• 24/7 Call Centre 24/7 telephone reservations, customer service and dispatch for haltetaxiRRReis, RegioRijder, Special Heroes, NS Reisassistentie and Qarin's other mobility services.
• Qarin Community App Internal employee community platform unifying the Qarin team across office and field staff with news, HR info, training, a staff directory (smoelenboek) and a message board.

Quantifiable outcome

• 96% of haltetaxiRRReis travellers are satisfied or very satisfied (Q3 2024)
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Gemeente AlmerecoreStrategic or Co-development Partner · 1 July 2025Qarin manages Wmo transport in Almere and is developing the municipality as a proving ground for integrated public mobility. In 2025, Almere became the first city where Wmo transport is integrated into the 9292 app (national first). Plans exist to extend this to a large Brabant municipality by early 2026.
• Provincie Noord-Brabant + 21 municipalities (Zuid-Oost-Brabant)coreStrategic or Co-development Partner · 1 July 2025Starting March 2026, Qarin will operate the Mobiliteitscentrale Taxbus/Bravoflex for Wmo travellers and Flex-OV in South-East Brabant. Contract duration: 6 years. This is Qarin's largest new contract win.
• RMCcoreStrategic or Co-development Partner · 1 January 2024QR is a joint venture of Qarin and RMC that manages the RegioRijder coordination centre in North Holland (8 municipalities). RMC provides operational expertise while Qarin contributes its regiecentrale platform and technology.
• Nederlandse Spoorwegen (NS)coreStrategic or Co-development Partner · 1 April 2022Qarin coordinates NS Reisassistentie — planning and managing travel assistance for travellers with disabilities at 241+ Dutch railway stations, ensuring an assistant is present within 1-hour advance notice. This is Qarin's original contract (since 2020/2021) and remains a core partnership.
• Provincie GelderlandcoreStrategic or Co-development Partner · 1 April 2022Qarin executes haltetaxiRRReis — a flexible shared taxi service from stop to stop in Gelderland province. The contract is worth €2M/year and runs since April 2022. Qarin coordinates operations while local taxi companies perform the rides.
• Gemeente WinterswijkminorStrategic or Co-development Partner · 1 January 2022Municipality of Winterswijk partnered with Qarin to place haltetaxiRRReis stops in Meddo, Miste, Kotten, Corle, Woold, and business parks, improving public transport access in rural areas.
• GOAN (Twente MaaS pilot)minorStrategic or Co-development Partner · 1 January 2021GOAN is a Twente-based MaaS app launched September 2021 enabling planning and payment for all transport modes in one app. Qarin contributes its coordination expertise and integrates Wmo/regiotaxi into the app. The Twentse word 'goan' means 'gaan' (to go).
• Vervoersbedrijf JuijnminorStrategic or Co-development Partner · 1 January 2021Vervoersbedrijf Juijn from Zaltbommel partnered with Qarin to set up the Q-Regie coordination centre, bundling different expertise. Juijn contributes transport operations expertise while Qarin focuses on travel connection coordination.
• 9292 REISinformatiegroepcoreTechnology or IntegrationIntegration of haltetaxiRRReis booking into the 9292 app (live since July 2022). In Almere, Qarin also integrated Wmo transport into the 9292 app — a national first. 9292 provides the travel information platform and booking interface; Qarin provides the transport operations. Approximately 50% of haltetaxiRRReis trips are booked via 9292.
• Special Heroes NederlandcoreChannel Partner/ Reseller/ DistributorSpecial Heroes Nederland (funded by Ministry of VWS) arranges sport transport for athletes with physical disabilities. Qarin is the executing transport company, performing ~5,500 trips per year. Special Heroes selects and refers athletes; Qarin provides and manages the transport.
• KNVBminorGTM or Marketing PartnerQarin arranged transport for youth, chaperones, family and luggage from Schiphol and Eindhoven airports to Bio Vakantieoord in Arnhem for the EPFA Youth Camp 2025 (Powerchair Football), in collaboration with transport partners.
• Local taxi companies (Atax – De Vries; Munckhof Taxi; others)coreChannel Partner/ Reseller/ DistributorQarin works with local taxi companies to execute transport rides. For RegioRijder, trips are dispatched to Atax – De Vries and Munckhof Taxi vehicles. For haltetaxiRRReis, rides are performed by various local taxi operators. Qarin coordinates but does not own vehicles.
• Research bureau MoventemminorOthersIndependent research bureau that conducts daily customer satisfaction surveys for haltetaxiRRReis (5 travellers called daily), providing Qarin with continuous quality feedback.

Scale indicators10 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Connexxion: Largest Dutch public transport and paratransit operator (Transdev subsidiary). Operates bus, train, and Wmo/regiotaxi services across multiple Dutch regions, directly competing with Qarin for municipal and provincial paratransit tenders. Has substantially greater scale and incumbent position on regional contracts.
• Arriva Nederland: Major regional bus and train operator (Deutsche Bahn subsidiary) with paratransit services across the Netherlands. Directly competes with Qarin for similar government transport contracts in Overijssel, Friesland, Zuid-Holland, and other regions where Arriva is incumbent.
• EBS: Dutch public transport operator providing bus and paratransit services in specific regions including Haaglanden/Stadsgewest Haaglanden. Directly competes with Qarin for municipal paratransit coordination tenders in their service areas.
• Keolis Nederland: International mobility operator (Keolis Group subsidiary) with bus, train, and paratransit services in the Netherlands including Syntus operations in Overijssel and Gelderland. Directly competes with Qarin for municipal and provincial accessible transport contracts in regions where it is incumbent.

Broad incumbents

• Transdev Nederland: Parent company of Connexxion and one of the largest global public transport operators. Offers overlapping capabilities in Dutch mobility (bus, paratransit, demand-responsive transport) as part of a broader international portfolio; has scale to build or acquire coordination capabilities that could subsume Qarin's intermediary role.
• Nederlandse Spoorwegen (NS): Dutch national railway operator and Qarin's primary customer for NS Reisassistentie service at 241+ stations. Operates broadly in Dutch mobility as a national-scale incumbent with potential to expand coordination capabilities for accessible transport beyond rail stations.

Others

• 9292 REISinformatiegroep: Dutch nationwide travel information platform used by virtually all Dutch public transport travellers. Qarin integrates haltetaxiRRReis booking and (in Almere) Wmo transport directly into the 9292 app — serving as enabling infrastructure/platform rather than direct competitor; approximately 50% of haltetaxi trips are booked via 9292.

Emerging players

• Padam Mobility: Paris-based DRT/paratransit software provider serving European transit agencies with on-demand transport coordination platforms. Provides competing technology for accessible and demand-responsive transport coordination similar to Qarin's Q-Regie platform, with growing presence across France, Germany, and other European markets.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/qarinnl
• LinkedInlinkedin.com/company/qarinbv
• Instagraminstagram.com/qarinnl

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qarin