What Outbounders.com does

Outbounders.com operates a two-sided online marketplace that connects businesses needing outbound call-center capacity with home-based telemarketing agents available for hourly engagements. The platform serves two primary user groups: companies seeking to staff cold-calling, appointment-setting, lead-generation, and sales-campaign roles without incurring office overhead, and individuals in lower-cost geographies seeking legitimate remote-work opportunities. As of the most recent platform metrics, it lists 99,448+ registered outbounders, 19,462+ clients, 10,557+ completed hires, 9,284+ posted jobs, and 1M+ calls placed across at least ten countries spanning North America, Europe, Oceania, Southeast Asia, the Caribbean, Central America, and Africa.

The underlying technology is a web-based marketplace bundled with operational tooling: the Odialer sub-brand provides dialing infrastructure, and the platform adds time tracking, screenshot-based productivity monitoring, real-time campaign management, and integrated billing/payroll software. Pricing is usage-based with agent hourly rates of roughly $3.75–$17.50 and a $25 minimum deposit to start a campaign; the company does not charge subscription or membership fees. Outbounders.com monetizes primarily through a commission on transactions between clients and agents, with an agent replacement guarantee acting as a secondary managed-service layer. Platform terms impose 36-month exclusivity and a $5,000 penalty for direct off-platform hiring between matched parties, functioning as a switching-cost mechanism. The company is a privately held Delaware LLC, founded in 2011 by James Rick Stinson, headquartered in Las Vegas, and bootstrapped with no disclosed venture or institutional capital.

Name

Outbounders.com

Legal name

Outbounders.com LLC

Website

https://outbounders.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Outbounders.com operates a two-sided marketplace connecting businesses with home-based outbound telemarketing agents. It bundles agent matching with its Odialer dialing technology, time/screenshot tracking, and billing software, monetizing via commission on hourly agent engagements globally.

Ownership category

akta.pro rank

Headquarters

HQ city

Mabolo

HQ country

Philippines

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Marketplace Commission: Platform facilitates hiring of outbound agents and takes a commission on transactions between clients and agents. Clients fund accounts and pay for agent hours through the platform.
2. Agent Replacement Guarantee Program: Provides free agent replacement if clients have trouble with an agent, covered under the lifetime warranty on services

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Outbounders.com operates an online marketplace that connects businesses needing outbound telemarketing staff with home-based agents worldwide. The platform provides recruitment tools, integrated dialer technology (Odialer), time and screenshot productivity tracking, real-time campaign management, and billing/payroll software so clients can recruit, monitor, and pay remote agents on an hourly basis. Clients fund accounts (minimum $25 deposit) and hire agents at hourly rates typically ranging from $3.75 to $17.50+, with the platform earning commissions on these transactions.

Product overview

Outbounders.com is a bundled service platform that provides a marketplace connecting businesses with home-based outbound telemarketing agents. The platform operates as a unified system combining recruitment services, Odialer technology for outbound calling, lead lists, CRM tools, and billing/tracking software. The core platform enables clients to post jobs, recruit agents, set up campaigns, monitor agent productivity through time/screenshot tracking, and manage billing—all under one roof. The platform emphasizes telemarketing specialization with pre-configured tools that can be personalized according to client needs.

Differentiator

Problem solved

Functional benefit

Brands

• Odialer: A dialer technology platform used by certified outbounders on the platform for making calls.

Products and services

• Outbounders.com Marketplace Platform Web-based two-sided marketplace where businesses post jobs and recruit home-based outbound telemarketing agents, and agents create profiles showcasing skills, experience, and hourly rates. Includes integrated tools for campaign setup, real-time monitoring, time/screenshot tracking, billing and payroll.

Quantifiable outcome

• No office costs, electric bills, or paper clips required for marketing campaigns
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Arise: Arise operates a platform that connects businesses with work-from-home customer service and call center agents. It is the most direct comparable to Outbounders, matching the same model of marketplace-mediated remote agents for voice/phone work, with similar SMB and enterprise customer segments.
• Liveops: Liveops runs a cloud contact center platform that recruits and onboards remote agents for client call center operations. It directly overlaps with Outbounders' use case of supplying and managing distributed home-based telemarketing/customer-care agents at scale.
• Helpware: Helpware provides outsourced customer support, content moderation, and back-office services with distributed agent teams across Eastern Europe, the Americas, and Africa. It competes with Outbounders for SMB and mid-market clients needing remote English-language call center capacity.

Broad incumbents

• TTEC (teletech): TTEC is a large publicly-traded CX/BPO operator that provides contact center, customer experience, and digital services globally. It addresses the same end market as Outbounders (outsourced outbound and inbound voice) but as a broad incumbent with full-stack capabilities versus Outbounders' marketplace model.
• Fiverr: Fiverr is a global freelance marketplace where businesses can hire independent professionals including telemarketers and sales agents. It is comparable as a horizontal marketplace competitor that captures part of the same SMB demand for freelance sales/telemarketing labor that Outbounders targets.
• Upwork: Upwork is the largest horizontal freelance marketplace, including a sizable pool of telemarketing and appointment-setting freelancers. It competes for the same buyer (SMBs and mid-market seeking on-demand sales agents) but offers a much broader category set than Outbounders' telemarketing niche.
• Concentrix: Concentrix is a global BPO/CRM services company offering customer experience, sales, and telemarketing outsourcing to enterprise clients. It competes with Outbounders for outsourced voice work but at the enterprise end with full-stack delivery rather than marketplace matching.
• TELUS International: TELUS International is a large digital customer experience and BPO provider serving enterprise clients globally with multilingual contact center and sales services. It competes with Outbounders in the outsourced outbound calling space but at enterprise scale with full delivery versus Outbounders' marketplace model.

Emerging players

• Boldly: Boldly is a subscription-based staffing marketplace that provides US-based remote executive assistants and specialists to SMBs. It shares the marketplace-mediated, vetted-remote-talent model and SMB customer profile with Outbounders, though its niche is admin/executive support rather than outbound calling.
• Wishup: Wishup is an India-based virtual assistant and remote staffing platform that matches vetted professionals with SMB clients. It is comparable in structure (curated remote talent marketplace) and partially in target customer (growth-stage SMBs needing remote staff), though its focus is broader than outbound sales.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Outbounders.com