Agape Health Services

What Agape Health Services does

Agape Health Services, operating under the legal name Metropolitan Community Health Services, Inc., is a nonprofit 501(c)(3) Federally Qualified Health Center (FQHC) founded in 1998 and headquartered in Washington, North Carolina. The organization delivers integrated primary medical, dental, behavioral health, and pharmacy services to underserved populations across Eastern North Carolina through five fixed clinic locations in Washington, Williamston, and Plymouth, plus a mobile health unit serving Aurora every Thursday and school-based health programs. It operates under Section 330 of the Public Health Service Act (42 U.S.C. 254b), holds NCQA Patient-Centered Medical Home recognition and SAMHSA CCBHC certification, and provides Federal Tort Claims Act malpractice coverage as a deemed public health service employee.

The underlying technology stack is intentionally lean and conventional for a community health center: OCHIN MyChart powers the patient portal for scheduling, messaging, and health record access; SurveyGizmo (Alchemer) supports bilingual patient satisfaction surveys; and the website is built on Webflow. No proprietary AI/ML systems, APIs, or developer-facing platforms are described. Service delivery relies on traditional in-person care models augmented by the mobile unit and school-based channels, with interpreter services (telephone and video) for limited English proficiency patients.

The business model combines federal FQHC grant funding under Section 330 with patient service revenue from insurance, Medicaid, and Medicare, supplemented by a sliding fee scale that ensures no patient is turned away for inability to pay. Customer segments are individual consumers — primarily uninsured, underinsured, and Medicaid-enrolled residents of rural Eastern North Carolina — rather than enterprise accounts. The organization is governed by a board of directors and led by a full executive team including a CEO, CFO, CMO, Chief Behavioral Health Officer, Chief Pharmacy Officer, and CISO. Go-to-market is community-led: social media presence, community health fairs, school partnerships, and referrals from hospitals and health departments drive patient acquisition.

Name

Agape Health Services

Legal name

Metropolitan Community Health Services, Inc.

Website

https://agapechc.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Agape Health Services is a nonprofit Federally Qualified Health Center providing integrated medical, dental, behavioral health, and pharmacy services on a sliding fee scale to underserved populations across Eastern North Carolina.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), Offices of Dentists (62121)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industry

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Dental care clinic
• Pharmacy services

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Federally Qualified Health Center (FQHC) Program: Operates under Section 330 of the Public Health Service Act as a health center program grantee under 42 U.S.C. 254b, receiving federal funding to provide care to underserved populations
2. Patient Services Revenue: Revenue from patient services including medical, dental, behavioral health, and pharmacy services. Accepts insurance, Medicaid, Medicare, and provides sliding fee scale for uninsured patients
3. Sliding Fee Scale Program: Discounted fees based on patient ability to pay for individuals and families regardless of insurance status

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Agape Health Services operates a Federally Qualified Health Center delivering integrated primary medical, dental, behavioral health, and pharmacy services through five clinic locations, a mobile unit, and school-based health programs in Eastern North Carolina. All services are offered on a sliding fee scale regardless of insurance status or ability to pay under Section 330 of the Public Health Service Act.

Product overview

Agape Health Services operates as a Federally Qualified Health Center (FQHC) providing integrated healthcare services through a multi-location network in Eastern North Carolina. The organization offers a unified portfolio of coordinated healthcare services centered around four core pillars: Primary Health Care, Dental Care, Behavioral Health, and Pharmacy services. These core services are supported by specialized programs including School-Based Health, Orthopedic Services, Pediatric Care, Mobile Unit, Community Health/Public Health, Interpreter Services, and COVID-19 services. The integrated model enables patients to access comprehensive care across medical, dental, behavioral health, and pharmacy services in a coordinated, patient-centered medical home environment. All services are provided on a sliding fee scale regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Health Care Comprehensive primary medical care for adults and children including preventive care, chronic disease management, and general health services; provided to underserved patients in Eastern North Carolina regardless of ability to pay.
• Dental Care General and preventive dental services including cleanings, exams, and dental treatment for patients of all ages; available on a sliding fee scale.
• Behavioral Health Mental health and substance use disorder services including counseling, psychiatric services, and behavioral health treatment; offered as a CCBHC-certified program with enhanced reimbursement.
• Agape Pharmacy On-site pharmacy services providing prescription medications to patients at clinic locations in Washington, Williamston, and Plymouth for convenient prescription fulfillment.
• School-Based Health Health services delivered directly in school settings in coordination with local school districts, providing accessible care for students without leaving campus.
• Orthopedic Services Specialized orthopedic care providing bone and joint health services through the Roanoke River Orthopedics location in Williamston, NC.
• Pediatric Care Comprehensive pediatric health services for infants, children, and adolescents including well-child visits, immunizations, and age-appropriate healthcare.
• Mobile Unit Mobile health clinic bringing integrated healthcare services directly to underserved communities, including regular Aurora visits every Thursday and other community locations on a scheduled basis.
• Interpreter Services Language assistance services including telephone and video interpretation for medical appointments, supporting patients with hearing/speech impairments and non-English speakers for accessibility.
• COVID-19 Services COVID-19 testing and vaccination services provided by appointment at designated Agape clinic locations.
• Community Health/Public Health Public health education, community wellness programs, disease prevention initiatives, and health promotion activities for community members in Eastern North Carolina.

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core, secondary and minor.

• Area HospitalscoreStrategic or Co-development PartnerPartnership with surrounding hospitals to improve overall health and healthcare experience of patients by strengthening transitions of care, lowering readmission rates, and providing diagnostic services.
• Health Departments and Governmental AgenciescoreStrategic or Co-development PartnerPartnerships with health departments, state and local governmental agencies to ensure patients explore available community resources and meet social and healthcare needs.
• ECU Wellness CentersecondaryStrategic or Co-development PartnerCollaboration with ECU Wellness Center in Washington to provide Tai Chi classes for the community, promoting wellness and healthy aging.
• Local SchoolscoreStrategic or Co-development PartnerSchool-based health services provided in partnership with local school districts to deliver healthcare services directly to students.
• Inner Banks STEM CenterminorGTM or Marketing PartnerSupport for STEM education through fundraiser partnership supporting future innovators in the community.
• NC DHHS (North Carolina Department of Health and Human Services)coreStrategic or Co-development PartnerActive partnership with NC DHHS for Vaccines for Children program and public health initiatives.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Blue Ridge Community Health Services: Western North Carolina FQHC providing integrated primary medical, dental, behavioral health, and pharmacy services across multiple sites. Comparable integrated community health model and FQHC funding profile, serving a different but structurally similar rural region.
• Rural Health Group: Federally Qualified Health Center serving rural northeastern North Carolina and southern Virginia with primary care, dental, behavioral health, and pharmacy on a sliding fee scale. Comparable rural footprint and underserved patient mix to Agape.
• Carolina Family Health Centers: FQHC operating several locations in eastern North Carolina offering primary care, dental, behavioral health, and pharmacy services. Directly comparable geographically and operationally to Agape's integrated community health model.
• Goshen Medical Center: Federally Qualified Health Center operating multiple clinic locations across eastern and central North Carolina with integrated medical, dental, and behavioral health services on a sliding fee scale. Directly comparable in mission, funding model, and patient population to Agape.
• Triad Adult and Pediatric Medicine: North Carolina FQHC providing primary medical, behavioral health, and pharmacy services on a sliding fee scale across multiple Triad-region locations. Comparable mission, patient population, and integrated care delivery to Agape.
• Piedmont Health Services: North Carolina FQHC operating a multi-county network of community health centers offering primary medical, dental, behavioral health, and pharmacy services. Comparable to Agape in integrated service delivery and FQHC reimbursement structure.
• Kintegra Health: North Carolina FQHC (formerly Gaston Family Health Services) providing integrated medical, dental, behavioral health, and pharmacy across multiple counties with sliding fee scale. Comparable scale, service mix, and PCMH-style model to Agape.
• Roanoke Chowan Community Health Center: FQHC serving northeastern North Carolina with multiple clinic sites offering primary care, dental, behavioral health, and pharmacy. Operates in the same Eastern NC region as Agape with a comparable rural, underserved patient base and sliding-fee model.

Others

• OCHIN: Nonprofit health technology and research organization that operates the MyChart patient portal Agape uses, and supports a national network of community health centers with EHR and data infrastructure. Included as an enabling ecosystem peer rather than a direct competitor.

Regional players

• Johnson Health Center: Federally Qualified Health Center in central Virginia operating multiple sites with integrated medical, dental, behavioral health, and pharmacy services. Comparable FQHC operating model and rural/mixed patient population to Agape, but serving a different state/region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Agapehealth
• LinkedInlinkedin.com/company/agapechc
• Instagraminstagram.com/agapehealthservices

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agape Health Services