External Logistics
External Logistics is a privately held Canadian-owned logistics company based in London, Ontario, providing last-mile delivery, LTL, truckload, warehousing, and white glove services to B2B customers in the Greater Toronto Area and Southwestern Ontario.
- Company typePrivate
- Founded-
- HeadquartersLondon, Canada
- Headcount51–100
- GTM typeB2B
- OfferingServices
What External Logistics does
External Logistics is a privately held Canadian-owned logistics and transportation company headquartered in London, Ontario, that specializes in last-mile delivery and broader logistics services for B2B customers in the Greater Toronto Area and Southwestern Ontario. The company's product portfolio covers cargo van delivery, box truck delivery, less-than-truckload (LTL) services, long-haul truckload deliveries across provinces, warehousing, and white glove handling for sensitive or high-value goods that require setup, installation, or removal of old merchandise. Same-day and next-day options are available for parcel-sized freight, and the website emphasizes technology-driven processes with real-time tracking and photo-on-delivery confirmation; technology integrations disclosed include Google Maps Platform APIs for routing and geolocation data.
The business model is sales-led and B2B, with revenue generated through quote-based, transaction-fee pricing for delivery services and recurring monthly storage fees for warehousing. Customers reach the firm via a toll-free phone line (1-877-EXT-LOGI), a contact email, and an online contact form, with no intermediaries or resellers in the sales process and no publicly disclosed pricing tiers. Fleet operations are supported by an owned mix of cargo vans, box trucks, and tractor-trailers, alongside warehouse capacity in Southwestern Ontario.
External Logistics differentiates itself via a 20-plus-year combined leadership tenure across logistics and software, a comprehensive vertical service portfolio, and a Canadian regional footprint focused on reliability, on-time performance, and customer communication. Headcount is reported at 51-100 employees, and the company also engages in community activity through charity partners including Toys for Tots, London Foodbank, and SickKids Foundation. No parent company, subsidiaries, funding rounds, or public-company filings are disclosed in the source data.
External Logistics firmographics
Firmographics- Name
- External Logistics
- Legal name
- External Logistics Ltd.
- Website
- https://externallogistics.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- External Logistics is a privately held Canadian-owned logistics company based in London, Ontario, providing last-mile delivery, LTL, truckload, warehousing, and white glove services to B2B customers in the Greater Toronto Area and Southwestern Ontario.
- Ownership category
- akta.pro rank
External Logistics industry classification
Industry- Product category
- Logistics Services
- NAICS
- Couriers and Express Delivery Services (49211), General Freight Trucking, Long-Distance, Truckload (484121), General Freight Trucking, Long-Distance (48412)
- SIC
- Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220), Transportation Services (4700)
- akta.pro primary industry
- High-Value / Fragile Bulky Goods Delivery (Art, antiques, pianos) (TLAAAKAI)
Keywords
Where External Logistics is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
External Logistics business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Last-Mile Delivery Services: Cargo van and box truck delivery services for packages and shipments. Same day and next day service options available. Revenue generated through per-delivery or per-shipment fees based on distance, weight, and service level.
- Warehousing Services: Storage services for businesses looking to free up space at their facilities. Revenue generated through monthly storage fees.
- Truckload Services: Long-haul truckload deliveries across provinces. Revenue based on shipment size and distance.
- White Glove Services: Premium delivery services for sensitive or high-value items including precise setup, installation, and old merchandise removal. Higher-priced premium service tier.
- Less than Truckload (LTL): Small load services for cargo vans and box trucks, providing flexible delivery options for partial loads.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom quote-based pricing for all services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels2 records
External Logistics product offering
Product offeringCore offering
External Logistics provides last-mile parcel and freight delivery using cargo vans and box trucks, long-haul truckload shipping across provinces, less-than-truckload (LTL) services, warehousing storage, and white glove handling for sensitive or high-value items. All delivery services support same-day or next-day options with real-time tracking and photo confirmation, primarily to businesses in the GTA and Southwestern Ontario.
Product overview
External Logistics offers a unified logistics and transportation service portfolio focused on last-mile delivery in the GTA and Southwestern Ontario. The core offering consists of Cargo Van Delivery for standard packages, Box Truck Delivery for heavier loads, and Less than Truckload (LTL) services for smaller shipments using both vehicle types. These are supplemented by Warehousing for storage needs, Truckload services for long-haul inter-provincial deliveries, and White Glove Services for sensitive or high-value items requiring special handling and installation. All delivery services offer same-day or next-day options with tracking and photo confirmation.
Differentiator
Problem solved
Functional benefit
Products and services
- Cargo Van Delivery Last-mile delivery service using cargo vans for multiple packages delivered to customers, with same-day or next-day service options including tracking information and photo on delivery confirmation. Designed for businesses needing smaller-volume, regional parcel delivery.
- Box Truck Delivery Delivery service using box trucks for heavier loads with same-day or next-day service availability, including tracking information and photo on delivery confirmation. Targeted at businesses with larger or heavier shipments than standard parcel volumes.
- Warehousing Storage services for businesses looking to free up space at their own facilities. Billed on a recurring monthly storage basis.
- Truckload Long-haul truckload delivery services for clients across provinces. Priced based on shipment size and distance.
- White Glove Services Specialized service for sensitive or high-value items requiring special handling, including precise setup, installation, or removal of old merchandise. Offered as a premium service tier for businesses needing careful handling beyond standard delivery.
- Less than Truckload (LTL) Small load shipping services using cargo vans and box trucks, providing flexible delivery options for partial loads when a full truckload is not required. Targeted at businesses needing mid-volume freight movement.
Companies that use External Logistics
Customer profileSegments2 records
Ideal customer profiles2 records
External Logistics technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature1 record
External Logistics partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor.
- Toys for TotsminorCharity partner receiving support from External Logistics. The company supports this toy donation program for children during holidays.
- London FoodbankminorCharity partner supported by External Logistics through their giving back initiatives. The company participated in Thanksgiving giving activities.
- SickKids FoundationminorCharity partner receiving support from External Logistics. Partnership focused on supporting children's healthcare initiatives.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
External Logistics competitors and assessment
Company assessmentDirect peers
- Purolator: Canada's largest parcel and last-mile courier, directly competing with External Logistics in the GTA and Southwestern Ontario for B2B delivery, LTL, and warehousing customers. As the dominant domestic carrier, it is the most relevant direct peer.
- Day & Ross: Major Canadian LTL and truckload carrier with strong Ontario presence. Overlaps directly with External Logistics' LTL, truckload, and regional freight services for B2B shippers.
- Canpar Express: Canadian parcel and LTL carrier serving B2B customers across Ontario. Competes head-to-head with External Logistics in last-mile delivery and small-load LTL.
- Intelcom Courrier Canada: Canadian last-mile delivery specialist with strong e-commerce focus. Directly comparable in the B2B last-mile and parcel delivery niche that External Logistics targets in Ontario.
- Nationex: Quebec- and Ontario-based regional courier offering same-day and next-day delivery. Comparable as a Canadian regional last-mile B2B operator with similar service breadth.
- Challenger Motor Freight: Canadian trucking and LTL carrier operating across Ontario and beyond. Directly comparable for long-haul truckload and LTL services that External Logistics also offers to B2B customers.
Broad incumbents
- UPS Canada: Global integrator with full Canadian coverage. Overlaps with External Logistics across parcel, LTL, and freight forwarding, but at vastly greater scale and breadth — a broader incumbent in the same space.
- FedEx Canada: Global integrator operating across Canada. Competes with External Logistics in priority overnight, ground, and freight services for B2B customers, but as a multi-service incumbent rather than a regional specialist.
- DHL Express Canada: International express and logistics provider with domestic Canadian operations. Comparable for time-sensitive B2B shipments but operates at a global scale well beyond External Logistics' regional footprint.
Emerging players
- Last Mile Delivery Group (formerly Jandel Express): Canadian last-mile delivery specialist serving B2B and e-commerce shippers. Closely comparable operating model to External Logistics' cargo van/box truck delivery and warehousing focus in Ontario.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
External Logistics social profiles
Digital presenceExternal Logistics financial estimates
Financial estimateRevenue estimate
Valuation estimate
External Logistics leadership team
Management profileNumber of profiles
External Logistics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
External Logistics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about External Logistics
What does External Logistics do?
External Logistics provides last-mile parcel and freight delivery using cargo vans and box trucks, long-haul truckload shipping across provinces, less-than-truckload (LTL) services, warehousing storage, and white glove handling for sensitive or high-value items. All delivery services support same-day or next-day options with real-time tracking and photo confirmation, primarily to businesses in the GTA and Southwestern Ontario.
Is External Logistics a public or private company?
External Logistics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was External Logistics founded?
External Logistics was founded in -1. It employs 51 to 100 people.
Where is External Logistics based?
External Logistics is headquartered in London, Canada, in the North America region.
How does External Logistics make money?
Five revenue lines are on record. Last-Mile Delivery Services are the primary driver. The others are warehousing Services, truckload Services, white Glove Services and less than Truckload (LTL).
Who are External Logistics's main competitors?
Direct peers on record are Purolator, Day & Ross, Canpar Express, Intelcom Courrier Canada, Nationex and Challenger Motor Freight. Broad incumbents are UPS Canada, FedEx Canada and DHL Express Canada. Last Mile Delivery Group (formerly Jandel Express) is listed as an emerging player.
Does External Logistics have an API?
No public API is recorded for External Logistics.
What industry is External Logistics in?
External Logistics's product category is Logistics Services. Its primary akta.pro industry code is TLAAAKAI, High-Value / Fragile Bulky Goods Delivery (Art, antiques, pianos). Its NAICS code is 49211 and its SIC code is 4210.