What ReCollect does

ReCollect is a product brand within Routeware, Inc., a US-based waste and recycling technology platform founded in 2005. The ReCollect product provides customer communication and education tools for waste management communities, enabling municipalities and waste haulers to inform residents about collection schedules, service changes, and recycling information through digital notifications and resident-facing self-service tools. Documented outcomes include the City of Austin achieving $66K in annual savings from switching to digital communications and Falkirk Council achieving a 20% decrease in missed bin calls. ReCollect operates as part of Routeware's broader integrated suite alongside flagship products (Elements, SmartCity), foundational tools (RCC, EnCore, EasyRoute), and specialty products (Recyclist, Compliance Publishing).

The underlying technology is cloud-based and described by Routeware as AI-enabled, with the platform collectively processing 2.3 billion notifications, covering 88 million residents, and deployed across 18,000 trucks serving 1,500+ customers worldwide. ReCollect sits within Routeware's Customer Operations solution category alongside customer service and self-service tools, and is cross-listed under both the "For Haulers" and "For Governments" product menus, reflecting its dual-audience positioning.

ReCollect follows a subscription-based revenue model with annual billing cadence, sold through Routeware's enterprise field sales motion with a "Request a Demo" consultative sales approach. The primary customer segments are mid-market regional haulers and municipal governments, with secondary reach into commercial waste operations, hazardous materials handling, and education (e.g., University of Michigan). Geographic coverage spans North America (USA) and the United Kingdom. Pricing is not publicly disclosed and ReCollect-specific revenue, headcount, or funding history is not reported independently from the parent Routeware entity.

Name

ReCollect

Legal name

Routeware, Inc.

Website

https://recollect.net

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

ReCollect is a customer communication and education platform for waste management communities, operating as a product within Routeware's integrated waste and recycling software suite, serving municipalities and haulers with digital notifications and resident self-service tools.

Ownership category

akta.pro rank

Product category

Waste Management Software

NAICS

Administrative and Support and Waste Management and Remediation Services (56), Waste Management and Remediation Services (562)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Construction & Renovation Waste (On-site C&D Diversion Programs) (BPABALAG)

akta.pro secondary industry

Reuse & Resale / Recommerce Operations (EUAIANAC)

Keywords

• Waste management software
• Recycling communication platform
• Resident notification system
• Municipal waste technology
• Customer education tools

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Subscription: ReCollect operates as a product within Routeware's integrated waste management software suite, likely following a subscription-based model typical of enterprise waste management software platforms

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ReCollect, marketed as Routeware ReCollect, is a customer communication and education platform for waste management communities. It enables municipalities and waste haulers to inform residents about waste collection schedules, service changes, and recycling information through digital notifications, self-service tools, and outreach channels. The product operates as part of Routeware's integrated, cloud-based, AI-enabled waste management technology ecosystem serving both haulers and government clients.

Product overview

ReCollect operates as part of Routeware's integrated waste management platform portfolio. The primary offering is Routeware ReCollect (for communities), which provides resident-facing communication and self-service tools. This core product sits alongside Routeware Elements (AI-enabled flagship for haulers), Routeware SmartCity (for governments), foundational tools (RCC, EnCore, EasyRoute), and specialty products (Recyclist, Compliance Publishing). The platform is described as AI-enabled and cloud-based, serving collection operations, customer operations, and business operations with integrated route optimization, dispatch, billing, and compliance capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Routeware ReCollect: A product solution for communities providing customer communication and engagement tools for waste and recycling operations.

Products and services

• Routeware ReCollect A customer communication and education platform for waste management communities that enables residents to receive notifications, access self-service tools, and stay informed about collection schedules and service changes. Targeted at municipal governments, waste haulers, and the residents they serve.
• Routeware Elements
• Routeware SmartCity Government-focused solution for municipal waste and recycling operations, including sweeper and snow solutions for smart city implementations. Targeted at municipal and government clients.
• Routeware RCC Foundational component of the Routeware platform for core route management and collection operations. Targeted at waste haulers and municipalities.
• Routeware EnCore Foundational platform component for waste management operations. Targeted at waste haulers and municipalities.
• Routeware EasyRoute Foundational route optimization solution for collection operations. Targeted at waste haulers.
• Routeware Recyclist Specialty recycling-focused product for waste management operations. Targeted at recycling-focused haulers and municipalities.
• Routeware Compliance Publishing Specialty compliance publishing solution for regulatory reporting and sustainability documentation. Targeted at waste haulers and municipalities subject to environmental regulations.

Quantifiable outcome

• City of Austin achieved $66K in annual savings from switching to digital communications
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Compology: Computer vision and AI-based waste monitoring platform for haulers and municipalities, providing route optimization, container monitoring, and customer-facing dashboards, overlapping with ReCollect's waste operator and municipal customer base.
• Bigbelly: Smart waste and recycling bin platform with cloud-based management software and public-facing communications features, targeting municipalities, universities, and public spaces, comparable in deploying connected infrastructure with resident-facing tools.
• Enevo: Smart waste management company providing ultrasonic fill-level sensors and a cloud platform that helps haulers and municipalities optimize collection routes and communicate with customers, comparable in serving both waste operators and municipal end-users.
• Curbside: Provides municipal-facing software for resident communication around waste collection, recycling, and city services, very directly comparable to ReCollect's customer education and self-service tools for cities and communities.
• Recycle Coach: Municipal recycling education and notification platform providing personalized collection schedules, digital communications, and waste reduction content to residents, a closely comparable offering to ReCollect's community engagement product.
• Rubicon Technologies: Provides a software platform connecting waste haulers, municipalities, and customers with route optimization, dispatch, and customer engagement tools, directly overlapping with Routeware/ReCollect's integrated waste management software offering.
• Sensoneo: Provides smart waste management software and ultrasonic sensors for waste level monitoring, route optimization, and customer engagement, serving municipalities and waste haulers in a comparable go-to-market motion to ReCollect.

Broad incumbents

• Waste Management, Inc. Largest North American waste hauler with substantial internal technology investments including customer-facing apps, route optimization, and recycling education, serving as a broad incumbent that competes with the ReCollect/Routeware platform for municipal and enterprise accounts.
• Republic Services: Major North American waste and recycling company with proprietary digital customer engagement tools, route optimization, and recycling education resources, a broad incumbent with overlapping capabilities to the ReCollect communications platform.

Emerging players

• Recyclops: Technology-enabled on-demand recycling service using routing software and customer notifications, focused on underserved suburban recycling, with a partial overlap in recycling education and digital communications to residents.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/recollectnet

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ReCollect