What Format does

Format S.r.l. (operating as Formatgroup) is an Italian digital consulting and software implementation firm founded in 1990 and headquartered in Asti, with a secondary office in Torino. The company designs, customizes, and deploys integrated business software solutions for Italian small, medium, and large enterprises, anchored on the Zucchetti Ad Hoc ERP platform (Ad Hoc Infinity, Ad Hoc Enterprise, Ad Hoc Revolution Web, Ad Hoc Revolution, and Tieni il Conto Pro for micro enterprises). Around this ERP core, Format layers complementary modules including Infinity CRM (pre-sales and post-sales), Infinity DMS document management, Business Intelligence/InfoBusiness, Digital Hub for electronic invoicing, People Smart HR, Opera MES for manufacturing, and the DH WASTE compliance platform for RENTRI waste traceability.

The company supplements its software practice with a full IT services portfolio: system administration, VoIP telephony, cloud computing (IaaS/PaaS/SaaS), compliance advisory (NIS 2, GDPR, D.Lgs. 231/01), cybersecurity services (antivirus, vulnerability assessment, ransomware protection, penetration testing), printer rental, and refurbished hardware. It has been a Zucchetti partner since 1999 and holds Centro di Competenza Infinity status (2021 and 2022), the highest partner tier for the Zucchetti Infinity suite.

Format generates revenue primarily through professional services (consulting, customization, implementation, training) and software licensing for Zucchetti products, supplemented by recurring managed services (cybersecurity, IT infrastructure, VoIP) and hardware sales. Pricing is quote-based with no public price list, and go-to-market is sales-led consulting via direct outreach and the Zucchetti partner network, with self-serve mobile and cloud channels for micro/SMB buyers. The firm employs approximately 18-20 people, generated €4.252M in revenue in 2024 (up ~6% YoY) with €1.763M EBITDA, and is privately held by its three founding partners (Carlo Bosticco, Rocco Sanchirico, Igor Epoque) with no external institutional investment.

Name

Format

Legal name

Format S.r.l.

Website

https://formatgroup.net

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Format S.r.l. is an Italian digital consulting and software firm (founded 1990, Asti) that implements and customizes Zucchetti's Ad Hoc ERP suite — alongside CRM, MES, BI, cybersecurity, and IT services — for Italian SMEs, manufacturing firms, and mid-market enterprises.

Ownership category

akta.pro rank

Product category

IT Consulting & Enterprise Software Services

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

akta.pro secondary industries

E-Signature & Digital Transaction Management (DTM) (HDAEAGAF), Enterprise Content Management (ECM) Suites (HDAEAGAB)

Keywords

• ERP software solutions
• IT consulting services
• Cybersecurity services
• Cloud computing services
• Industry 4.0 solutions

Headquarters

HQ city

Asti

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. ERP and Software Implementation Services: Core revenue from consulting, customization, implementation, and ongoing support of ERP systems (Ad Hoc Infinity, Ad Hoc Revolution, Ad Hoc Enterprise, Tieni il Conto Pro) for businesses across all sizes.
2. Software Licensing (Zucchetti): Revenue from Zucchetti Ad Hoc software licensing, including modules for CRM, DMS, Digital Hub, and Industry 4.0 solutions, bundled with implementation services.
3. IT Infrastructure Services: System administration, VoIP phone systems, cloud computing (IaaS/PaaS/SaaS), and printer rental services, including maintenance and support contracts.
4. Cybersecurity Services: Antivirus, vulnerability assessment, ransomware protection, penetration testing, and IT security compliance consulting.
5. Refurbished Hardware Sales: Sale of refurbished computers and servers, contributing to circular economy and sustainable IT asset strategy.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Format is a Zucchetti Centro di Competenza Infinity partner that sells, customises, and implements the Ad Hoc ERP suite (Infinity, Enterprise, Revolution Web, Revolution) along with Infinity CRM, DMS, Digital Hub electronic invoicing, People Smart HR, DH WASTE for RENTRI compliance, and Opera MES. The company supplements these software offerings with IT infrastructure services (cloud, VoIP, system assistance), cybersecurity services, NIS 2 compliance advisory, and sustainable IT asset management including refurbished hardware and printer rental.

Product overview

Format offers a comprehensive portfolio of integrated business software solutions centered on the Ad Hoc ERP platform by Zucchetti. The product suite includes multiple ERP tiers (Ad Hoc Infinity for large enterprises, Ad Hoc Enterprise for medium-large companies, Ad Hoc Revolution Web for SMEs, and Tieni il Conto Pro for micro-businesses), which are complemented by specialized modules including Infinity CRM (with pre-sales and post-sales variants), Infinity DMS for document management, Business Intelligence/InfoBusiness for analytics, Digital Hub for electronic invoicing, People Smart for HR management, DH WASTE for RENTRI compliance, and Opera MES for manufacturing execution. Format also provides a full range of IT services including system assistance, VoIP phone systems, cloud computing, cybersecurity services (antivirus, vulnerability assessment, ransomware protection, penetration testing), and sustainable IT asset management including printer rental and refurbished equipment.

Differentiator

Problem solved

Functional benefit

Products and services

• Ad Hoc Infinity Flexible and scalable web-based ERP software for enterprises of all sizes, integrating administration, finance, production, project management, sales, purchasing, and cost control into a unified platform.
• Ad Hoc Enterprise Client/server ERP solution for medium and large enterprises, offering complete and modular management of administration, accounting, sales, logistics, and production processes.
• Ad Hoc Revolution Web Web-based ERP solution for small and medium enterprises, easily customisable with modules for accounting, finance, sales, purchasing, and production management.
• Ad Hoc Revolution Client/server ERP software for managing all business processes including administration, accounting, cost control, sales, logistics, purchasing, and production.
• Tieni il Conto Pro Cloud-based accounting and invoicing software for micro and small enterprises, providing electronic invoicing, accounting management, and logistics functionality.
• Infinity CRM Customer relationship management solution covering pre-sales, marketing, and post-sales activity management, including dedicated pre-sales and post-sales modules for opportunities, technical assistance, maintenance contracts, and warranty services.
• Infinity DMS Web-based document management system for digital document archiving, protocol, versioning, sharing, and distribution within the ERP environment.
• Digital Hub Online platform for electronic invoicing, NSO orders, VAT data communication, digital signatures, and compliant document preservation.
• People Smart HR management software for SMEs handling personnel administration, attendance tracking, leave management, expense reimbursement, and employee mobile self-service.
• DH WASTE Digital platform for RENTRI compliance managing waste traceability, digital FIR, XADES signatures, and regulatory registry submissions for hazardous and non-hazardous waste producers and handlers.
• Opera MES Complete, modular Manufacturing Execution System for manufacturing industries enabling production scheduling, tracking, quality control, maintenance management, and Industry 4.0 process digitisation.
• InfoBusiness Business Intelligence Business intelligence software that consolidates data from ERP, CRM, and database systems to generate analytics, dashboards, reports, and queries for strategic decision support.
• VoIP Phone Systems VoIP telephone systems with features including call management, conference calls, virtual receptionists, and CRM integration capabilities for business clients.
• Cloud Computing Services Cloud infrastructure services providing PaaS and SaaS solutions for software deployment, data management, and scalable business applications, with ISO 27001 certified cloud management.
• System Assistance Technical system assistance including design, implementation, and installation of IT infrastructure for network management and business continuity, with on-premises HW and SW maintenance.
• Cybersecurity Services Cybersecurity services including enterprise antivirus with ransomware and server protection, vulnerability assessment, ransomware protection with employee training, and penetration testing with detailed remediation reports.
• Compliance Services Corporate compliance services covering privacy and data protection, DPO, IT security governance, cybersecurity, certifications, NIS 2 directive advisory, and D.Lgs. 231/01 compliance.
• Printer Rental Multifunction printer rental service including delivery, installation, maintenance, and toner replacement with financial and fiscal benefits for clients.
• Refurbished Computers and Servers Sale of refurbished computers and servers with quality testing, certification, and sustainability benefits for circular economy initiatives.

Quantifiable outcome

• Revenue of 4.252 million euros in 2024, up approximately 6% year-over-year; EBITDA of 1.763 million euros, up approximately 3%
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Four partnerships are on record, tiered core, flagship / core and minor.

• FOR ESG Società BenefitcoreStrategic or Co-development Partner · 1 January 2022CEO Carlo Bosticco is a founding partner of FOR ESG Società Benefit (since 2022), a startup focused on sustainability advisory, ESG reporting, green transition, corporate welfare, and training. FOR ESG supports Format's own sustainability strategy and is a vehicle for spreading sustainability culture among clients.
• Zucchettiflagship / coreTechnology or Integration · 1 January 1999Format has been a Zucchetti partner since 1999, reselling and implementing the full Zucchetti Ad Hoc and Infinity ERP/CRM/DMS software suite. Format has been reconfirmed as Zucchetti Centro di Competenza Infinity for both 2021 and 2022, recognizing its elevated technical and commercial expertise across all Infinity solutions.
• Zucchetti Infinity Partner EcosystemcoreChannel Partner/ Reseller/ DistributorFormat distributes Zucchetti's Ad Hoc Infinity, Ad Hoc Revolution Web, Ad Hoc Revolution, Ad Hoc Enterprise, Infinity CRM, Infinity DMS, Digital Hub, and Opera MES through Zucchetti's partner network. Zucchetti is Italy's largest domestic software company.
• Recycling and E-waste Disposal PartnersminorOthersFormat promotes recycling and reuse of electronic devices through refurbished computer and server sales and printer rental programs, relying on local partners for device collection, refurbishment, and disposal to support the circular economy.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Engineering Group: One of Italy's largest IT services and consulting groups, with extensive digital transformation, ERP, and public-sector practices. Competes with Format for large enterprise and PA contracts, though at significantly greater scale and with proprietary capabilities.
• GPI Group: Italian IT services company listed on the Italian Stock Exchange, with strong practices in healthcare, ERP, and digital transformation. Comparable as a mid-sized Italian IT consulting peer, though GPI's healthcare focus differentiates it from Format's generalist SME positioning.
• Dedagroup: Italian digital services company providing ERP, fintech, and retail software solutions to SMEs and large enterprises. Comparable in offering integrated business software and consulting to Italian companies, though at substantially greater scale than Format.
• TeamSystem: One of Italy's largest business software companies, offering ERP, HR, and accounting solutions for SMEs and professionals — directly overlapping with Format's Ad Hoc ERP and Tieni il Conto Pro offerings but at much greater scale and with proprietary (non-Zucchetti) software.
• Lutech: Italian IT services group offering cloud, ERP, cybersecurity, and managed services to mid-market and enterprise clients. Overlaps with Format across cybersecurity, ERP implementation, and digital transformation — typically at larger contract sizes.
• Var Group: SeSa-owned Italian IT services and software group providing ERP, cloud, and digital transformation solutions to SMEs and enterprises across Italy. Comparable customer base and service portfolio to Format, including competitive overlap in the Italian ERP market.

Direct peers

• Buffetti: Historic Italian business software and office solutions provider serving SMEs and professionals with accounting, invoicing, and ERP-style products — competing with Format's Tieni il Conto Pro and other SME offerings through a dealer/retail channel rather than consulting-led delivery.
• Syscons: Italian Zucchetti Centro di Competenza partner and IT consulting firm that, like Format, sells and implements the Ad Hoc ERP suite along with digital transformation services for Italian SMEs and enterprises. Closest direct comparable in scale, geography, and partner-network positioning.
• Passepartout: Italian software publisher focused on accounting, ERP, and retail management solutions for SMEs and professionals — competing with Format in the same Italian micro/SME segment with their own proprietary software rather than Zucchetti-resold products.

Regional players

• Altea Federation: Italian IT consulting federation focused on Microsoft Dynamics, ERP, and digital transformation for mid-market companies — overlaps with Format's ERP consulting practice while serving a similar SME/enterprise customer base in Italy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/format-sistemierp
• Facebookfacebook.com/formatgroupsrl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Format