Claxton-Hepburn Medical Center

Name

Claxton-Hepburn Medical Center

Legal name

Claxton-Hepburn Medical Center

Website

https://claxtonhepburn.org

Company type

Private

Founded year

1885

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Acute Care Hospital / Community Healthcare Services

NAICS

General Medical and Surgical Hospitals (62211), Ambulatory Health Care Services (621), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Offices of Physicians (62111)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Oncology & Cancer Specialty Hospitals (HLAFAHAC)

akta.pro secondary industry

Women’s Imaging & Breast Health Centers (HLAFAJAJ)

Keywords

• Acute care hospital
• Outpatient specialty care
• Cancer treatment services
• Dialysis and renal care
• Emergency medical services

Headquarters

HQ city

Ogdensburg

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Revenue generated from providing healthcare services including inpatient hospital care, outpatient services, emergency department visits, surgical procedures, diagnostic imaging, laboratory tests, dialysis treatments, and rehabilitation services. Receives approximately 30% reimbursement from Medicaid and Medicare, which does not fully cover cost of care.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Claxton-Hepburn Medical Center is a nonprofit acute care hospital in Ogdensburg, New York, providing comprehensive inpatient and outpatient healthcare services. Core offerings include 24/7 emergency care, primary care, surgical services (with da Vinci Xi robotic-assisted surgery), oncology (Richard E. Winter Cancer Center), renal/dialysis care (Dr. Ravinder N. Agarwal Renal Center including home hemodialysis), wound healing (Patterson Wound Healing Center), women's health (NAPBC-accredited breast center), cardiology, radiology, laboratory, rehabilitation, mental health, and a network of satellite health centers across the North Country region.

Product overview

Claxton-Hepburn Medical Center is a hospital and healthcare system in Ogdensburg, New York, offering a comprehensive range of medical services through multiple facilities. The organization operates as a single hospital with affiliated specialty centers including the Richard E. Winter Cancer Center (providing oncology and radiation therapy), the Rev. Thomas T. Patterson Wound Healing Center (advanced wound care), and the Dr. Ravinder N. Agarwal Renal Center (dialysis services). Core services include primary care, emergency care, surgical services (including robotic surgery with da Vinci Xi), cardiology, radiology, laboratory, rehabilitation, mental health, women's health, orthopedics, pulmonology, and sleep disorders. The system also operates a network of health centers across the North Country region (Canton, Madrid, Philadelphia, Waddington) and provides digital services including patient portal and virtual visits.

Differentiator

Problem solved

Functional benefit

Brands

• Richard E. Winter Cancer Center: Cancer care center offering medical oncology, radiation therapy, and survivorship care program.
• Dr. Ravinder N. Agarwal Renal Center
• Rev. Thomas T. Patterson Wound Healing Center

Products and services

• Primary Care Regular check-ups and preventive healthcare services for all stages of life, serving patients in Ogdensburg and surrounding North Country communities through the main campus and satellite health centers.
• Emergency Care 24/7 emergency department services for acute and life-threatening conditions, serving patients across Jefferson and St. Lawrence counties at the main Ogdensburg campus.
• Surgical Services Surgical procedures including minimally invasive and robotic-assisted surgery using the da Vinci Xi system, offered at the main Ogdensburg campus and serving the broader North Country region.
• Cardiology Heart health services for patients in the North Country, including cardiac rehabilitation, diagnostics, and treatment for cardiovascular conditions (with echocardiography reaccreditation by the IAC).
• Radiology Medical imaging services including X-ray, MRI, ultrasound, CT scan, nuclear medicine, and mammography for diagnostic and screening purposes, offered by appointment at the Ogdensburg campus.
• Laboratory Clinical laboratory testing and diagnostics including weekday and Saturday outpatient lab draw hours at the Claxton Campus to support diagnosis and treatment decisions.
• Rehabilitation Physical therapy, occupational therapy, speech therapy, and aquatic therapy services designed to support patient recovery and mobility improvement.
• Mental Health Services Behavioral health services including inpatient and outpatient mental health care through the Claxton Outpatient Behavioral Health Center (COBH) and related programs to address community mental health needs.
• Women's Health Obstetrics, gynecology, maternity, and breast health services delivered at the only NAPBC-accredited breast center in the North Country region.
• Orthopedics Bone, joint, and muscle care including both surgical and non-surgical treatments for orthopedic conditions, provided through the Ogdensburg campus and satellite health centers.
• Pulmonology Respiratory and pulmonary care services for patients with pulmonary disease in the North Country region.
• Sleep Disorder Center Diagnosis and treatment of sleep disorders including obstructive sleep apnea, central sleep apnea, and other sleep-related conditions.
• Diabetes Education Diabetes self-management education program recognized by the American Diabetes Association — the only ADA-recognized program in St. Lawrence County, maintained since 2002.
• Convenient Care Clinic Walk-in urgent care for non-emergency conditions such as seasonal illnesses, minor injuries, and infections, provided Monday-Friday 8AM-4:30PM (closed 12-1PM) at 100 Horwood Place, Ogdensburg, with no appointments needed.
• Critical Access Transition Services Services and programs related to the hospital's Critical Access Hospital designation and operational transition.
• Renal Care Kidney dialysis services including in-center hemodialysis, peritoneal dialysis, and home hemodialysis options delivered at the Dr. Ravinder N. Agarwal Renal Center.
• Lifeline Personal Emergency Response System Personal emergency response system for patients requiring at-home monitoring and rapid response capabilities, helping seniors and at-risk individuals remain safe at home.
• Richard E. Winter Cancer Center Nationally recognized cancer center at 5 Lyon Place, Ogdensburg, offering medical oncology, radiation therapy, and survivorship care programs to patients across the North Country.
• Rev. Thomas T. Patterson Wound Healing Center Comprehensive wound healing center at 100 Horwood Place, Ogdensburg, offering advanced wound care treatments with hyperbaric medicine through the Healogics network; awarded 2024 Healogics Center of Distinction and Robert A. Warriner III Clinical Excellence Award.
• Dr. Ravinder N. Agarwal Renal Center Dialysis and kidney care center at 124 Ford Ave., Ogdensburg, operating 24 stations and offering innovative home hemodialysis (via NxStage System One) and peritoneal dialysis programs to patients in the region.
• Patient Portal Online platform enabling patients to access medical records, communicate with providers, and manage their healthcare needs.
• Virtual Visits Telemedicine appointments allowing patients to consult with healthcare providers remotely.
• Health Centers Network Network of primary care and specialty health centers including Canton Health Center, Claxton-Hepburn Health Center, Madrid Health Center, Philadelphia Medical Center, and Waddington Health Center serving patients throughout the North Country region.

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Crouse HospitalcoreStrategic or Co-development Partner · 1 December 2017Clinical affiliation allowing development of professional and clinical relationships between hospitals. Patients gain access to specialized care and physicians throughout Central and Northern New York. Affiliation supported through Crouse Health's connection to Northwell Health for telemedicine.
• River HospitalcoreStrategic or Co-development Partner · 1 December 2017Clinical affiliation part of trio with Carthage Area Hospital to strengthen patient services and share best practices and expertise across North Country region.
• Carthage Area HospitalcoreStrategic or Co-development Partner · 1 December 2017Clinical affiliation as part of North Star Health Alliance restructuring, with shared professional relationships and best practices with Crouse Hospital and River Hospital.
• North Star Health AlliancecoreOthersParent nonprofit health system that filed Chapter 11 bankruptcy in February 2026. Claxton-Hepburn is one of four operating affiliates including Carthage Area Hospital, Meadowbrook Terrace, and North Country Orthopaedic Group.
• HealogicscoreTechnology or IntegrationNational wound care network partner providing clinical excellence standards, quality awards program, and evidence-based wound healing protocols. Patterson Wound Healing Center participates in Healogics Rewards & Recognition program.
• NxStage Medical, Inc.coreTechnology or IntegrationProvider of NxStage System One portable hemodialysis equipment enabling home hemodialysis. Partnership enables Ravinder N. Agarwal Renal Center to offer innovative home dialysis programs at 2.5x national average rate.
• Interactive HealthminorOthersNational provider of preventive health programs that recognized Claxton-Hepburn as one of 'Healthiest Companies in America' based on employee wellness program participation and health outcomes.
• Finger Lakes Donor Recovery NetworkcoreStrategic or Co-development PartnerOrgan donation recovery network partnership enabling organ donation coordination and supporting families through donation process. Medical Center has dedicated organ donation liaison nurse.
• Musculoskeletal Transplant FoundationcoreStrategic or Co-development PartnerTissue donation foundation partnership supporting organ, eye, and tissue donation. Foundation provides supportive follow-up services to donor families for over a year.
• St. Lawrence County Cancer FundcoreGTM or Marketing PartnerAnnual grant recipient providing $10,000 for cancer prevention, education, free screenings, outreach, and treatment. Funds used for free colonoscopies, lung cancer screenings, and chemotherapy chair.

Scale indicators15 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Northwell Health: Largest New York health system, connected to Claxton-Hepburn via Crouse Hospital's telemedicine and clinical affiliation. Represents the broader incumbent ecosystem that Claxton-Hepburn must integrate with to access specialty services and capital.
• Samaritan Medical Center: Larger Watertown, NY hospital and the dominant acute care provider in Jefferson County — the same primary market as Claxton-Hepburn. Provides comparable core hospital services plus broader specialty depth, making it the main regional competitor for inpatient and specialty volume.
• Canton-Potsdam Hospital: St. Lawrence County regional hospital operated by Rochester Regional Health. Competes directly for patients across St. Lawrence County with a broader specialty portfolio, representing the most direct incumbent competitor in Claxton-Hepburn's home county.
• Rochester Regional Health: Large New York health system operating Canton-Potsdam Hospital and other St. Lawrence County facilities. Represents a potential acquisition partner or competitive threat, with the scale and capital base that distressed rural hospitals like Claxton-Hepburn lack.

Direct peers

• Carthage Area Hospital: Sister rural critical access hospital in Carthage, NY and co-filer in the February 2026 North Star Health Alliance Chapter 11 bankruptcy. Operates in the same Jefferson County service area with similar service mix (emergency, primary care, outpatient) and comparable Medicaid/Medicare payer exposure.
• River Hospital: Small rural hospital in Alexandria Bay, NY and clinical affiliate within North Star Health Alliance. Comparable critical access positioning serving North Country communities with similar service line constraints and rural demographic exposure.
• Crouse Hospital: Syracuse, NY hospital and clinical affiliate partner connected to Northwell Health for telemedicine. Directly comparable as a New York community hospital serving similar patient populations, with a formal affiliation relationship that enables shared specialty capacity.
• Massena Hospital: Critical access hospital in Massena, NY operated by HCA/St. Lawrence Health System. Comparable rural northern New York hospital with similar service mix, patient demographics, and dependence on Medicaid/Medicare reimbursement.
• Lewis County General Hospital: Critical access hospital in Lowville, NY serving a similarly rural upstate New York community. Comparable in scale, rural demographics, and critical access designation; a useful peer for benchmarking rural hospital financial performance and service line economics.
• Gouverneur Hospital: Critical access hospital in Gouverneur, St. Lawrence County. Direct local competitor for primary care, emergency, and outpatient volume in Claxton-Hepburn's home county with comparable size and service scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat1 record

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/claxtonhepburn

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claxton-Hepburn Medical Center