Name

Royal Resorts

Legal name

Holiday Inn Club Vacations Incorporated

Website

https://royalresorts.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Beachfront Resort Hospitality and Vacation Ownership

NAICS

Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Beachfront & Island Luxury Resorts (THAGACAA)

akta.pro secondary industry

Luxury All-Inclusive Resorts (THAGAKAC)

Keywords

• Beachfront resorts
• Vacation ownership
• Timeshare memberships
• All-inclusive hospitality
• Mexican Caribbean hotels

Headquarters

HQ city

Cancún

HQ country

Mexico

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Vacation Ownership Memberships: Royal Resorts sells timeshare/vacation ownership interests through their Signature Club program with multiple membership tiers. Members purchase vacation intervals and receive benefits including flexible vacation planning, exchange options through RCI and The Registry Collection, and privileged access to travel services.
2. Room Rentals: Direct room bookings through the company website and contact center at per-night rates ranging from $304-$402 USD depending on resort and season.
3. All-Inclusive Packages: All-inclusive vacation packages including accommodations, meals, beverages, and amenities offered at premium pricing.
4. Food & Beverage: On-site restaurants, bars, and dining experiences including multiple cuisine options across properties. Grand Residences received Wine Spectator Award of Excellence 2019 for El Faro Grill.
5. Spa & Wellness Services: Spa facilities and treatments available at resort properties.
6. Golf: Golf services and tee times offered through resort properties, with golf tournament programs.
7. Membership Annual Dues: Annual service fees charged to vacation ownership members for maintenance and access to member benefits.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Royal Resorts operates a portfolio of beachfront resort properties in the Mexican Caribbean, offering vacation accommodation, all-inclusive packages, and vacation ownership (timeshare) memberships through its Signature Club program. The company sells stays, dining, spa, golf, and ancillary resort services directly to leisure travelers and to members of its vacation ownership program.

Product overview

Royal Resorts operates a collection of family-friendly beachfront resorts in Mexico's Mexican Caribbean (Cancun, Riviera Maya, Puerto Morelos, and Playa del Carmen). The portfolio includes four core resort properties—The Royal Sands, The Royal Cancun, Grand Residences Riviera Cancun, and The Royal Haciendas—offering vacation ownership and hotel accommodations with spacious villa suites. The company provides supplementary services including All-Inclusive packages, Spa, and Golf amenities, supported by membership programs (My Royal loyalty program and Signature Club for vacation exchange via RCI and Registry Collection). Royal Resorts was acquired by Holiday Inn Club Vacations Incorporated in May 2023, integrating the Mexican Caribbean properties into their international portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Signature Club: Vacation ownership club offering flexible vacation time, travel exchange through RCI, and access to over 1,000 hotels worldwide plus cruise and flight services through Privileges by Royal Resorts. Membership tiers include Platinum, Elite, and President's Circle.
• My Royal
• Royal Resorts Foundation

Products and services

• The Royal Sands A beachfront resort in the Mexican Caribbean offering villa-style accommodations, pools, dining, and resort amenities for leisure travelers and vacation ownership members.
• The Royal Cancun A beachfront resort in Cancun offering villa-style accommodations and resort amenities for leisure travelers and Signature Club vacation owners.
• Grand Residences Riviera Cancun A luxury beachfront resort property on the Riviera Cancun offering premium villa accommodations, dining, and amenities to leisure travelers and members.
• The Royal Haciendas A beachfront resort property offering villa-style accommodations and resort amenities for leisure travelers and Signature Club vacation owners.
• Signature Club Vacation Ownership A vacation ownership (timeshare) membership program that grants buyers the right to use villas at any Royal Resorts property, with points-based or week-based usage across the portfolio.
• All-Inclusive Packages All-inclusive packages covering meals, beverages, and select resort amenities for guests staying at any of the Royal Resorts properties.

Quantifiable outcome

• 850+ villas across four Mexican Caribbean properties
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Seven partnerships are on record, tiered flagship, core and minor.

• Holiday Inn Club Vacations IncorporatedflagshipStrategic or Co-development Partner · 23 May 2023In May 2023, Holiday Inn Club Vacations acquired four Royal Resorts properties (The Royal Sands, The Royal Cancun, The Royal Haciendas, Grand Residences) and most of Royal Resorts' related companies and corporate operations. This marked Holiday Inn Club Vacations' first international expansion outside the United States. The transaction included approximately 850 villas and was approved by COFECE (Mexican Anti-Trust Commission). Integration expected to take approximately one year.
• IHG Hotels & ResortscoreStrategic or Co-development Partner · 23 May 2023Holiday Inn Club Vacations is a partner of IHG Hotels & Resorts. Following the acquisition, the four Royal Resorts properties will join IHG's global network of 18 brands and 6,000+ hotels, allowing IHG One Rewards members to earn and redeem points for stays. IHG CEO Keith Barr noted the addition demonstrates the strength of the Holiday Inn brand family.
• Tortuga Resorts UK LimitedminorStrategic or Co-development Partner · 23 May 2023As part of a separate agreement, Tortuga Resorts UK Limited is acquiring the entities which own and operate the remaining Royal Resorts properties—The Royal Islander® and Royal Uno® All Inclusive Resort & Spa.
• RCI (Resort Condominiums International)coreTechnology or IntegrationRCI is the world's largest vacation exchange network. Signature Club members can exchange vacation time through RCI for stays in more than 4,500 resorts in over 100 countries. Members receive preferential exchange rates and dedicated call center support.
• The Registry CollectioncoreTechnology or IntegrationExclusive exchange platform for Signature Club Elite and President's Circle members. Provides access to luxury resorts and boutique hotels around the world. Members can book stays at Registry Collection properties for unforgettable experiences at elite destinations.
• Privileges by Royal ResortscoreTechnology or IntegrationExclusive online travel platform for Signature Club members. Access to over 1,000,000 hotels worldwide, cruises, tours, flights, and other travel services with guaranteed best prices. Includes wine and products online store with over 3,000 selections.
• Thomas More TravelcoreChannel Partner/ Reseller/ DistributorOn-site travel agency at Royal Resorts properties providing airport transfers, tours, water sports activities, and excursion booking services. Located at resort properties and online for guest convenience.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Hyatt Inclusive Collection (Dreams, Secrets, Hyatt Ziva):
• Wyndham Hotels & Resorts: Wyndham operates the world's largest timeshare exchange network (Club Wyndham) and a global hotel portfolio. Comparable on vacation-ownership timeshare model, points-based exchange, and membership tiers; broader scope as a multi-brand global incumbent.
• Holiday Inn Club Vacations: Holiday Inn Club Vacations is the direct parent/acquirer of the four Royal Resorts properties since May 2023, and is a leading U.S. timeshare operator with 28+ resorts. Highly comparable on vacation-ownership business model and timeshare sales motion; differs in scale and U.S. geographic concentration.

Direct peers

• Karisma Hotels & Resorts: Karisma operates luxury beachfront and all-inclusive resorts in the Riviera Maya and Mexican Caribbean (e.g., El Dorado Resorts, Azul Beach Resorts). Directly comparable on geography, all-inclusive premium positioning, and family-friendly villa-style accommodations.
• Sandals Resorts International: Sandals operates luxury all-inclusive beachfront resorts throughout the Caribbean (Jamaica, Saint Lucia, Bahamas, Mexico). Comparable on Caribbean beachfront luxury, all-inclusive model, and villa-style accommodations, though adults-only versus Royal Resorts' family focus.
• Marriott Vacation Club: Marriott Vacation Club is one of the largest timeshare/vacation ownership operators globally, with resorts in Mexico (Cancun, Puerto Vallarta), the Caribbean, and the U.S. Directly comparable on vacation-ownership model, points-based exchange, and branded resort distribution.
• Hilton Grand Vacations: Hilton Grand Vacations operates timeshare resorts in Mexico (Cancun) and worldwide through the Hilton Grand Vacations Club. Comparable on vacation-ownership structure, tiered membership benefits, and integration with a major global hotel loyalty program (Hilton Honors).
• Palace Resorts: Palace Resorts operates luxury all-inclusive beachfront resorts across Cancun, Riviera Maya, Cozumel, and Jamaica. Directly comparable to Royal Resorts on Mexican Caribbean geography, luxury positioning, all-inclusive model, and family/timeshare-adjacent amenities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/royalresorts
• Facebookfacebook.com/royalresort
• LinkedInlinkedin.com/company/royal-resorts

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Royal Resorts