MedEx Medical Transport

What MedEx Medical Transport does

MedEx Medical Transport is a private, for-profit non-emergency medical transportation (NEMT) operator headquartered in Ahoskie, North Carolina, founded in 2010. The company provides four core services: medical transport (non-emergency patient transport to appointments and treatments), mobile healthcare (community-based care delivery), managed transportation (coordinated logistics for healthcare facilities), and disaster response (emergency medical transport during crises). It serves a regional market in eastern North Carolina through a combination of direct-to-consumer patient transport and contracted institutional work, with the U.S. Department of Veterans Affairs and regional hospitals/care facilities named as anchor customers.

The company operates a fleet of approximately 100 ground transport vehicles supported by 400+ trained professionals, completing 100,000+ transports annually. Its primary claimed differentiator is an in-house EMS teaching institution — described as the only provider in the region with its own certification platform — through which all team members are trained and certified. The company positions service delivery around safety, reliability, and compassion, with customer acquisition driven by healthcare-provider referrals, VA contracts, and direct patient inquiries via phone (855.329.1003) and a website quote-request flow. Pricing is opaque and quote-based.

Commercially, MedEx functions as a managed-services provider to healthcare systems rather than a pure per-trip consumer transport: revenue streams are organized around contracted transportation (VA, hospitals, care facilities), on-demand patient transport, mobile healthcare delivery, and disaster response deployment. Technology is referenced as a service pillar alongside people and training, but no proprietary platform, AI/ML capabilities, or software products are disclosed in available source material. No funding rounds, investors, ownership structure, management team, or audited financials are publicly available, which limits external visibility into the business beyond operational scale metrics.

Name

MedEx Medical Transport

Legal name

MedEx Medical Transport

Website

https://medextransport.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

MedEx Medical Transport is a private regional non-emergency medical transportation operator in eastern North Carolina, providing patient transport, mobile healthcare, managed logistics, and disaster response services through 400+ trained professionals and a 100-vehicle fleet.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation

NAICS

Special Needs Transportation (485991), Ambulance Services (621910)

SIC

Services-Health Services (8000), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) DRT (THAIAHAB)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)

Keywords

• Non-emergency medical transport
• Mobile healthcare services
• Managed patient transportation
• Disaster response transport
• EMS training services

Headquarters

HQ city

Ahoskie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Non-Emergency Medical Transportation: The primary revenue stream is providing non-emergency medical transportation services to patients who need to reach medical appointments and treatments. Services are likely contracted through healthcare systems, insurance providers, and government programs like VA.
2. Managed Transportation Services: Provides managed transportation solutions for healthcare organizations, hospitals, and care facilities across the region. This includes coordinating transport logistics for patient care networks.
3. Mobile Healthcare Transport: Transport services supporting mobile healthcare delivery and disaster response operations.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

MedEx Medical Transport provides non-emergency medical transportation services for patients needing rides to medical appointments and treatments, using a fleet of 100 ground vehicles staffed by 400+ certified drivers and EMS personnel. In addition to scheduled medical transport, the company offers mobile healthcare delivery into communities, managed transportation logistics for hospitals and care facilities, and rapid-deployment disaster response transport. The company also operates its own teaching institution to certify EMS professionals internally.

Product overview

MedEx Medical Transport operates as a multi-service medical transportation company offering four core service offerings: Medical Transport (non-emergency patient transportation to appointments), Mobile Healthcare (bringing care directly to communities), Managed Transportation (coordinated logistics for healthcare facilities), and Disaster Response (emergency transport during crises). The company distinguishes itself through an in-house training institution that certifies all team members, and operates a fleet of 100 ground transport vehicles serving approximately 100,000+ annual transports with 400+ trained professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Transport Non-emergency medical transportation service that transports patients to medical appointments, treatments, and procedures using trained and certified drivers. Designed for patients who cannot self-drive or use public transportation to reach medical care, and available through direct booking or healthcare provider referrals.
• Mobile Healthcare Mobile healthcare transport service that brings medical care and services directly to patients in their communities, supporting community-based care delivery.
• Disaster Response Emergency and disaster response medical transport service designed for rapid deployment during natural disasters and public health emergencies.
• Managed Transportation Managed transportation services for healthcare facilities and organizations requiring coordinated medical transport logistics, supporting patient transport coordination across healthcare networks.

Quantifiable outcome

• 100,000+ annual transports completed
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Veterans Affairs (VA)coreChannel Partner/ Reseller/ DistributorMedEx holds contracts with the VA to provide non-emergency medical transportation services for veterans. The VA partnership is highlighted as a key differentiator and proof of reliability. This is a formal contracted relationship where MedEx provides transport services to VA patients requiring medical transportation.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Modivcare: Modivcare (formerly LogistiCare) is the largest non-emergency medical transportation manager and provider in the United States, brokering and delivering NEMT trips across all 50 states. It is directly comparable to MedEx's core Medical Transport and Managed Transportation services, operating at significantly larger scale.
• MTM (Medical Transportation Management): MTM is a major NEMT management company that coordinates non-emergency medical transportation for Medicaid and Medicare populations across multiple states. It competes directly with MedEx in managed NEMT brokerage and trip coordination services.

Broad incumbents

• American Medical Response (AMR): AMR is one of the largest ground medical transportation companies in the U.S., offering both emergency ambulance and non-emergency medical transport services. It is comparable to MedEx as a broad incumbent with overlapping NEMT and interfacility transport offerings, but at significantly larger national scale.
• Global Medical Response: Global Medical Response is a leading air and ground medical transport provider formed from the merger of Air Methods and several regional ambulance operators. It competes with MedEx in both emergency and non-emergency transport, but with a broader portfolio and nationwide footprint.

Regional players

• Acadian Ambulance Service: Acadian Ambulance is a multi-state ambulance and medical transport company headquartered in Louisiana, offering NEMT, emergency transport, and mobile healthcare. It is comparable to MedEx as a multi-service regional operator, although it serves the Gulf South rather than the Carolinas.
• Falck USA: Falck is an international emergency medical services and healthcare company with U.S. operations providing ambulance and NEMT services. It is comparable to MedEx as a multi-service medical transport operator, though it operates in different regional markets.

Emerging players

• Uber Health: Uber Health provides non-emergency medical transportation through the Uber rideshare platform, serving healthcare organizations with API-based booking. It is comparable to MedEx as an NEMT provider but operates with a tech-enabled, gig-driver model rather than a dedicated fleet.
• Lyft Healthcare: Lyft Healthcare offers non-emergency medical transportation through the Lyft rideshare network, with healthcare-specific partnerships and concierge booking tools. It competes with MedEx for ambulatory NEMT trips using a software-and-gig model that challenges traditional fleet operators.
• Circle Medical / Roundtrip: Roundtrip is a digital NEMT booking and management platform used by healthcare organizations to coordinate patient rides, including with traditional providers like MedEx. It is comparable as a software-driven NEMT enabler that increasingly competes with or complements traditional fleet operators.

Others

• SERVPRO: SERVPRO is a national disaster response and recovery franchise network. It is thematically comparable to MedEx's Disaster Response service line as a deployable rapid-response operator, though it focuses on property and infrastructure rather than medical transport.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/medextransport

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedEx Medical Transport