What Casa Myrna does

Casa Myrna is a 501(c)(3) nonprofit organization founded in 1977 and headquartered at 451 Blue Hill Avenue, Boston, Massachusetts. It is Boston's largest provider of shelter and supportive services to survivors of domestic and dating violence, with 51–100 employees serving clients across Massachusetts. The organization operates SafeLink, the designated statewide 24/7 toll-free domestic violence hotline (1-877-785-2020), accessible via phone, chat, and Massachusetts Relay service, and runs two residential programs: the Mary Lawson Foreman Emergency Program (capacity for up to 10 survivors and 13 children) and the Teen Parenting Program (8 youth and up to 13 children). Wraparound supportive services include counseling, housing advocacy, economic stability coaching, and free legal assistance, complemented by community-based education and prevention workshops delivered in greater Boston schools and youth centers, including a 30-year partnership with Boston Public Health Commission's Start Strong program.

Casa Myrna's core technology stack is modest and service-oriented rather than technology-led: the SafeLink hotline is the primary differentiated platform, supplemented by an online chat line, a Massachusetts Relay integration for Deaf and hard-of-hearing individuals, multilingual support, and a basic e-commerce merchandise storefront launched via Route2Apparel. There is no evidence of proprietary software, AI/ML capability, or digital platform of significance. All services to survivors are provided free of charge.

The revenue model is a nonprofit donations-and-grants stack with no pricing to end users. Casa Myrna sustains operations through individual donations, foundation grants, corporate sponsorships, and government funding (including Massachusetts Department of Public Health contracts). Revenue concentration sits with a small number of long-tenured Legacy Partners (Anna B. Stearns Foundation since 1984, Liberty Mutual since 1986, Yawkey Foundation since 2003, Rowland Foundation since 2003, Eastern Bank Foundation, Charles Sanders Trust since 1990) each committing $15,000+ annually for 15+ years, plus Sustaining Partners (Adelaide Breed Bayrd Foundation, Boston Bar Foundation, Lincoln and Therese Filene Foundation, Massachusetts Bar Foundation) supporting for 20+ years. Signature fundraising events such as the annual Community of Conscience, Boston Marathon team, and Hispanic & Latino 5K/10K generate incremental unrestricted funds. Recent pressure includes a $108,000 DPH funding cut effective December 1, 2025, affecting emergency shelter, transitional housing, counseling, and advocacy services, and a planned CEO transition as Stephanie Brown has been named successor at Health Imperatives effective September 14, 2026.

Name

Casa Myrna

Legal name

Casa Myrna

Website

https://casamyrna.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

Casa Myrna is a Boston-based 501(c)(3) nonprofit, founded in 1977, that operates Massachusetts's statewide domestic violence hotline (SafeLink) and is Boston's largest provider of shelter and supportive services to survivors of domestic and dating violence, funded through grants and donations.

Ownership category

akta.pro rank

Product category

Domestic Violence and Survivor Support Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Emergency Shelter, Camp Coordination & Camp Management (CCCM) (BPADADAB)

Keywords

• Domestic violence services
• Survivor shelter programs
• Crisis hotline operations
• Violence prevention education
• Community social services

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Grants: Casa Myrna is a nonprofit organization that sustains operations through donations from individuals, foundations, corporations, and government grants. All services are provided free of charge to survivors. The organization has Legacy Partners committing $15,000+ annually for at least 15 years and Sustaining Partners providing support for over 20 years.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Casa Myrna provides free shelter and supportive services to survivors of domestic violence, operating the statewide 24/7 SafeLink crisis hotline, two residential shelter programs, counseling, housing advocacy, legal assistance, and community-based education and prevention programming. Its portfolio combines emergency response, wraparound recovery services, and prevention education for survivors, their families, and the broader community.

Product overview

Casa Myrna is a nonprofit social services organization offering a coordinated suite of programs to support domestic violence survivors. The core offerings include SafeLink, a 24/7 statewide hotline; residential shelter programs (the Mary Lawson Foreman Emergency Program and Teen Parenting Program); and supportive services including counseling, housing advocacy, and legal assistance. Education, prevention, and awareness activities round out the portfolio, including workshops for youth and adults, print materials, and public awareness campaigns. All services are provided free of charge to survivors.

Differentiator

Problem solved

Functional benefit

Brands

• SafeLink: Statewide 24/7 toll-free domestic violence hotline operated by Casa Myrna

Products and services

• SafeLink Statewide Domestic Violence Hotline 24/7 toll-free statewide crisis hotline (1-877-785-2020) providing crisis support, safety planning, and referrals to survivors of domestic violence across Massachusetts; available in multiple languages and via Massachusetts Relay service.
• Mary Lawson Foreman Emergency Program Residential emergency shelter program accommodating up to 10 survivors and 13 children experiencing homelessness due to domestic violence, with access to the full range of Casa Myrna supportive services.
• Teen Parenting Program (TPP) Residential program for pregnant and parenting teens and young adults experiencing homelessness because of abuse; serves 8 youth and up to 13 children and offers intensive parenting education, high school/GED classes, vocational training, and nightly group meetings.
• Supportive Services Comprehensive counseling, housing advocacy, economic stability coaching, and legal assistance provided free of charge to survivors of domestic and dating violence in Greater Boston.
• Education, Prevention, and Awareness Programs Community-based education and prevention programming for adults and youth in Greater Boston, including workshops identifying red-flag behaviors, legal rights education, print materials, speakers, and teen dating violence prevention delivered through the Boston Public Health Commission's Start Strong program partnership.
• Casa Myrna Web Store Online merchandise storefront selling branded t-shirts, sweaters, tote bags, and other items to support Casa Myrna's survivor programs; powered by Route2Apparel.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Boston Public Health Commission - Start Strong ProgramcoreStrategic or Co-development PartnerSince 1995, Casa Myrna has partnered with Boston Public Health Commission's award-winning Start Strong program and its The Halls webseries to improve and grow teen dating violence prevention efforts.
• SpillaneminorGTM or Marketing PartnerCorporate sponsor providing event sponsorship and support.
• ReebokminorGTM or Marketing PartnerCorporate sponsor providing event sponsorship and support.

Scale indicators5 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• The Network/La Red: Boston-area domestic violence hotline, shelter, and advocacy organization with a focus on LGBTQ and kink-affected survivors — operates a statewide hotline similar to SafeLink and serves overlapping Massachusetts populations.
• Renewal House: Boston-based domestic violence and sexual assault service provider offering shelter, counseling, and advocacy — closely comparable in size, geography, and survivor service portfolio to Casa Myrna.
• Transition House: Cambridge, MA-based domestic violence shelter and services provider offering emergency shelter, counseling, and advocacy to survivors — directly comparable to Casa Myrna in service mix and Massachusetts geography.
• National Domestic Violence Hotline: National 24/7 domestic violence hotline and resource hub — directly comparable to Casa Myrna's SafeLink hotline operation in function and survivor support model, but at a national scale.
• HarborCOV: Boston-area domestic violence service organization providing shelter, hotline support, and advocacy to survivors — directly competes with Casa Myrna for the same survivor population and Massachusetts state funding.

Emerging players

• Pine Street Inn: Major Boston-area homeless services provider with emergency and transitional housing — overlapping on shelter operations and homeless survivor population but broader homelessness focus rather than DV specialization.
• Crittenton Women's Union: Boston-area nonprofit providing housing, economic stability, and family self-sufficiency services to women and families — adjacent to Casa Myrna's housing advocacy and economic stability coaching functions.

Broad incumbents

• YWCA of Greater Boston: Regional YWCA chapter providing domestic violence services, shelter, and advocacy in the Greater Boston area — broader portfolio than Casa Myrna but directly overlapping on DV shelter and survivor support.
• Jane Doe Inc. Massachusetts statewide coalition against domestic and sexual violence of which Casa Myrna is a member — operates as an umbrella body that channels state and federal funding to providers like Casa Myrna.

Others

• Massachusetts Coalition Against Sexual Assault (Jane Doe Inc. partner network): State-level coalition and resource network coordinating sexual violence services across Massachusetts — relevant ecosystem player because Casa Myrna's survivors often present with intersecting DV and SA needs, and the coalition influences state funding flows.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/casamyrna
• Facebookfacebook.com/casamyrna
• LinkedInlinkedin.com/company/casa-myrna

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Casa Myrna