yourXpert
yourXpert is a German online marketplace founded in 2011 that connects individual consumers and small businesses with 276+ certified lawyers and tax advisors via email, phone, chat, and bulletin-board consultations, with pricing set by each expert.
- Company typePrivate
- Founded2011
- HeadquartersStuttgart, Germany
- Headcount1–10
- GTM typeB2C
- OfferingDigital Commerce or Content
What yourXpert does
yourXpert GmbH is a German online consultation marketplace, founded in 2011 and headquartered in Freiburg im Breisgau, that connects individual consumers and small businesses with a network of 276+ certified lawyers and tax advisors. The platform supports four consultation modalities — email (X-Mail), phone via a 0900 premium-rate hotline, live chat, and a bulletin board (Schwarzes Brett) — and complements these with a Rechts-Shop of pre-packaged legal products (contract templates, property purchase reviews, trademark registration), a Ratgeber content library, free initial assessments, and a money-back guarantee. Pricing is set by individual experts, with email consultations starting at €100-129 per question, phone at €1.80-7/min, and chat at €1.50-2.49/min.
The underlying technology is a conventional web-based marketplace platform for browsing expert profiles, reading verified reviews, and routing inquiries, with payment processing outsourced to Lemonway, a French ACPR-regulated payment institution. The company earns revenue through three streams: a transaction commission on consultation payments, a per-minute revenue share on the 0900 phone hotline, and recurring fees from experts who pay for premium placement in search results. Customer segments are predominantly German private individuals seeking legal or tax advice (labor, family, inheritance, real estate, rental, contract, and tax law), with secondary segments in small business owners and expatriates dealing with cross-border tax issues.
The business is a privately held GmbH with 1-10 employees, no disclosed institutional ownership beyond a 2013 investment from Forum Media Group, and no M&A or leadership-change history in the input data. The platform has facilitated over 204,867 consultations, 41,800+ phone hotline conversations, and accumulated 28,929 verified customer reviews, and has received media coverage from ZDF WISO, Finanztip, Stiftung Warentest, Spiegel Online, WirtschaftsWoche, and n-tv, plus a 2019 DISQ 1st-place award for website quality and data security. Operations are confined to the German (DACH) market, and no AI/ML capabilities, mobile applications, or API integrations are present in the disclosed technology stack.
yourXpert firmographics
Firmographics- Name
- yourXpert
- Legal name
- yourXpert GmbH
- Website
- https://yourxpert.de
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- yourXpert is a German online marketplace founded in 2011 that connects individual consumers and small businesses with 276+ certified lawyers and tax advisors via email, phone, chat, and bulletin-board consultations, with pricing set by each expert.
- Ownership category
- akta.pro rank
yourXpert industry classification
Industry- Product category
- Online Legal and Tax Consultation Marketplace
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Local Services & Experiences Generalist Marketplaces (CRAFAAAD)
Keywords
Where yourXpert is headquartered
LocationHeadquarters
- HQ city
- Stuttgart
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
yourXpert business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Operations, Marketing or Sales, Personnel, Infrastructure
Revenue model
- Consultation Fees: Platform charges experts to receive inquiries and facilitates payment processing between customers and experts. Experts set their own prices for email, chat, and phone consultations. yourXpert takes a commission through payment processing services provided by Lemonway.
- Phone Consultation Revenue Share: Revenue generated through 0900 hotline number where customers pay per minute for phone consultations, with platform taking a share.
- Premium Expert Placement: Experts may pay for better placement in search results and profiles on the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Email/X-Mail consultation starting at €100-129 per question |
| Usage-based | Pay-as-you-go | Phone consultation at €1.80-7 per minute |
| Usage-based | Pay-as-you-go | Chat consultation at €1.50-2.49 per minute |
| Freemium | Pay-as-you-go | Free initial assessment |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
yourXpert product offering
Product offeringCore offering
yourXpert operates a German online consultation marketplace that connects individual consumers and small businesses with certified lawyers and tax consultants. Consultations are delivered via email (X-Mail), phone (0900 hotline), live chat, and a bulletin board (Schwarzes Brett) where users post questions and receive bids from available experts. The platform also offers a Rechts-Shop for standardized legal products (contract templates, trademark registration, property purchase reviews) and a free initial assessment service before paid commitment. Experts set their own prices; the platform monetizes through payment-processing commissions, per-minute hotline revenue share, and premium placement subscriptions.
Product overview
yourXpert is a German online consultation platform offering legal and tax advisory services through a marketplace model. The platform connects users with certified lawyers and tax advisors across 14+ legal practice areas and numerous tax specializations. Consultation is available through multiple channels: email, bulletin board ( Schwarzes Brett ), phone, and online chat. The platform operates on a fixed-price basis with experts working independently. Key offerings include the Rechts-Shop (pre-packaged legal products), Ratgeber (educational content), free initial assessments, and a money-back guarantee. The platform has facilitated over 204,000 consultations and features verified customer reviews.
Differentiator
Problem solved
Functional benefit
Products and services
- Rechtsberatung Online (Online Legal Consultation) Online legal consultation service connecting users with certified German lawyers across multiple legal practice areas (labor, family, inheritance, real estate, criminal, traffic, contract, civil law). Lawyers provide advice on a fixed-price basis through the yourXpert web platform, targeting individual consumers and small businesses in Germany.
- Steuerberatung Online (Online Tax Consultation) Online tax advisory service connecting users with certified German tax advisors on topics including double taxation, income tax returns, real estate taxation, capital assets, payroll, tax brackets, sales tax, and rental income. Delivered on a fixed-price basis via the yourXpert web platform, targeting individual consumers, small businesses, and expatriates in Germany.
- Rechts-Shop Online shop offering pre-packaged standardized legal products including contract templates, property purchase reviews, and trademark registration. Customers can purchase these as fixed-scope offerings without engaging a lawyer for bespoke advisory.
- X-Mail Email Consultation Email-based consultation channel where users select an expert by profile and ratings, then submit their inquiry directly via email for a personalized written response. Pricing starts from €100-129 per question depending on the expert, with some experts offering a money-back guarantee.
- Telefonberatung (Phone Consultation) Anonymous phone consultation channel delivered through the 0900 premium-rate hotline number (09005 5555 13). Users connect to an expert by entering the expert's code and are billed per minute at €1.80-7/minute depending on the expert, with a maximum per-call cap of approximately €50 (~23 minutes).
- Online Chat-Beratung (Chat Consultation) Live one-to-one chat-based consultation channel offering personal and anonymous advisory services. Priced at €1.50-2.49 per minute depending on the expert, with usage-based per-minute billing.
- Schwarzes Brett (Bulletin Board) Bulletin board service where users post their legal or tax questions to the expert pool and receive responses from available experts via email. Unlike other channels, the user sets their own price for the consultation.
Quantifiable outcome
- 204,867 consultations completed
- +2 more outcomes
Companies that use yourXpert
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
yourXpert technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
yourXpert partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights4 records
yourXpert competitors and assessment
Company assessmentDirect peers
- FragdenSteuer.de: German Q&A portal for tax questions answered by tax professionals — directly comparable in product (online tax advice marketplace), target audience, and pricing model.
- Anwalt.de: German lawyer directory and Q&A platform with paid legal advice features; operates in the same category of online legal services in Germany with comparable consumer-facing value proposition.
- 123recht.de: German legal information portal with a lawyer directory and Q&A forum; overlaps with yourXpert on online legal information and expert matching for German consumers.
- JustAnswer: Global online expert Q&A marketplace connecting consumers with verified professionals (including legal and tax) on a pay-per-question or subscription model — the closest international analog to yourXpert's marketplace model.
- advocado: German online legal consultation platform matching consumers with lawyers for fixed-price legal advice — directly comparable in product, geography, and customer segment.
Others
- Forum Media Group: Backer of yourXpert (2013) and a German specialist information and media company; not a direct competitor but a relevant strategic investor and ecosystem participant in the German professional information market.
Broad incumbents
- Lexoffice: Established German SaaS for SMB accounting and tax, owned by Haufe Group; offers add-on expert consultation and competes for the same small business tax/legal advice budget.
- LegalZoom: Large US online legal services platform offering document preparation, attorney access, and advice; serves a similar consumer/SMB use case at much greater scale and serves as a category benchmark.
- Smartlaw (Wolters Kluwer): German online legal services platform from legal publisher Wolters Kluwer offering standardized legal documents and lawyer access; comparable audience and category, backed by a large incumbent.
Emerging players
- Taxfix: German consumer tax-filing app that includes expert chat support; overlaps with yourXpert on tax advisory demand but focuses on guided DIY filing rather than open Q&A.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
yourXpert financial estimates
Financial estimateRevenue estimate
Valuation estimate
yourXpert leadership team
Management profileNumber of profiles
yourXpert funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
yourXpert M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about yourXpert
What does yourXpert do?
yourXpert operates a German online consultation marketplace that connects individual consumers and small businesses with certified lawyers and tax consultants. Consultations are delivered via email (X-Mail), phone (0900 hotline), live chat, and a bulletin board (Schwarzes Brett) where users post questions and receive bids from available experts. The platform also offers a Rechts-Shop for standardized legal products (contract templates, trademark registration, property purchase reviews) and a free initial assessment service before paid commitment. Experts set their own prices; the platform monetizes through payment-processing commissions, per-minute hotline revenue share, and premium placement subscriptions.
Is yourXpert a public or private company?
yourXpert is a private company. It is classified as unknown and is currently operating.
When was yourXpert founded?
yourXpert was founded in 2011. It employs 1 to 10 people.
Where is yourXpert based?
yourXpert is headquartered in Stuttgart, Germany, in the Europe region.
How does yourXpert make money?
Three revenue lines are on record. Consultation Fees are the primary driver. The others are phone Consultation Revenue Share and premium Expert Placement.
Who are yourXpert's main competitors?
Direct peers on record are FragdenSteuer.de, Anwalt.de, 123recht.de, JustAnswer and advocado. Forum Media Group is listed as an others. Broad incumbents are Lexoffice, LegalZoom and Smartlaw (Wolters Kluwer). Taxfix is listed as an emerging player.
Does yourXpert have an API?
No public API is recorded for yourXpert.
What industry is yourXpert in?
yourXpert's product category is Online Legal and Tax Consultation Marketplace. Its primary akta.pro industry code is CRAFAAAD, Local Services & Experiences Generalist Marketplaces. Its NAICS code is 5132 and its SIC code is 7372.