Shepherd’s Clinic

What Shepherd’s Clinic does

Shepherd's Clinic is a private nonprofit charitable healthcare organization founded in 1991 and headquartered at 2800 Kirk Avenue, Baltimore, Maryland. It provides free, comprehensive healthcare to uninsured adults aged 19-64 living in nine zip codes in North Baltimore, the vast majority of whom fall below 200% of the federal poverty level. Services span three interconnected divisions: clinical services (primary care, chronic disease management for diabetes and hypertension, preventive care, cancer screenings, GYN services, vaccines), behavioral health (psychotherapy, psychiatry, case management, psychoeducation), and the Joy Wellness Center (yoga, massage, acupuncture, nutrition classes, diabetes management, smoking cessation).

The clinic operates with a lean core of 13 paid staff supported by more than 200 volunteer physicians, nurses, and counselors, and serves over 800 patients annually. Joy Wellness Center adds more than 2,500 wellness appointments per year on top of medical and behavioral encounters. Technology is limited to electronic medical records for patient management; there is no proprietary platform or AI component. Specialty, diagnostic, and surgical services unavailable on-site are delivered free of charge through the charity care program of MedStar Union Memorial Hospital, and patient referrals are channeled through MedStar Good Samaritan Hospital and HealthCare Access Maryland.

The business model is donations and philanthropy: no fees are charged for services, with optional patient contributions of $3.00-$9.00 per visit. The clinic does not report revenue, is not publicly traded, has no parent company, and operates as an independent nonprofit governed by a Board of Directors and led by Executive Director Adongo Matthews (since December 2019) and Medical Director Dr. Kathy McHugh (since 2016). The go-to-market motion is community-led: patients self-refer or are referred by community partners, hospitals, and social service organizations, supported by outreach via health fairs, events, multilingual web presence, and community health advocates embedded at partner hospitals.

Name

Shepherd’s Clinic

Legal name

Shepherd's Clinic

Website

https://shepherdsclinic.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Shepherd's Clinic is a Baltimore nonprofit free clinic providing comprehensive primary care, behavioral health, and wellness services to uninsured adults aged 19-64 in nine North Baltimore zip codes, operating with 13 staff and 200+ volunteers serving over 800 patients annually.

Ownership category

akta.pro rank

Product category

Community Health Clinic Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Free clinic healthcare
• Uninsured primary care
• Community health services
• Behavioral health counseling
• Wellness center programs

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Philanthropy: As a nonprofit free clinic, Shepherd's Clinic relies primarily on charitable donations from individuals, foundations, and corporate sponsors to fund operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Shepherd's Clinic provides free, comprehensive healthcare to uninsured adults aged 19-64 in nine North Baltimore zip codes whose income falls under 200% of the federal poverty level. Its core delivery consists of three integrated service lines: (1) Clinical Services offering primary care, specialty referrals, chronic disease management (diabetes, hypertension), preventive care, cancer screenings, and GYN services; (2) Behavioral Health Services delivering psychotherapy, psychiatry, case management, and psychoeducation; and (3) the Joy Wellness Center providing complementary wellness programs such as yoga, massage, acupuncture, nutrition, and smoking cessation. Charity specialty, diagnostic, and surgical services not available on-site are furnished at no charge by MedStar Union Memorial Hospital's charity care program.

Product overview

Shepherd's Clinic is a charitable healthcare organization that provides free, comprehensive health care services to uninsured adults in Baltimore. The clinic operates as a unified service organization with three interconnected care divisions: (1) Clinical Services offering primary and specialty medical care, chronic disease management, and preventative services; (2) Behavioral Health Services providing psychotherapy, psychiatry, case management, and psychoeducation; and (3) the Joy Wellness Center offering complementary wellness services including yoga, massage, acupuncture, nutrition classes, and stress reduction programs. The clinic serves patients aged 19-64 living in nine zip codes in North Baltimore, operating with 13 staff members and over 200 volunteers serving approximately 800 patients annually.

Differentiator

Problem solved

Functional benefit

Brands

• Joy Wellness Center: A wellness center at Shepherd's Clinic offering complimentary services including yoga, massage, acupuncture, nutrition classes, weight management, diabetes management, movement and stress reduction, and smoking cessation.

Products and services

• Clinical Services Free primary and specialty medical care for uninsured adults aged 19-64 living in nine North Baltimore zip codes, including chronic disease management and preventive services. Specialty, diagnostic, and surgical services not available on-site are delivered at no charge through MedStar Union Memorial Hospital's charity care program.
• Behavioral Health Services Free psychotherapy, psychiatry, case management, and psychoeducation services for uninsured adults receiving care at Shepherd's Clinic.
• Joy Wellness Center Complimentary complementary wellness programs (yoga, massage, acupuncture, nutrition, weight management, diabetes management, movement, stress reduction, and smoking cessation) designed to work alongside medical and behavioral care.

Quantifiable outcome

• Serves over 800 patients annually with a combination of 13 staff and 200+ volunteers
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• MedStar Union Memorial HospitalcoreStrategic or Co-development PartnerMedStar Union Memorial Hospital provides charity care program for specialty, diagnostic, and surgical services needed by Shepherd's Clinic patients but unavailable at the clinic - provided without charge to patients.
• MedStar Good Samaritan HospitalcoreStrategic or Co-development PartnerRebecca Peterson serves as Community Health Advocate at MedStar Good Samaritan Hospital, ensuring patients know about Shepherd's Clinic services and how to access them. The hospital also has staff connections through Dr. Stuart Bell as Vice President of Medical Affairs.
• HealthCare Access MarylandcoreStrategic or Co-development PartnerSeveral staff members including Kimberly Lyles (Senior Director of Population Health) and Lynell Medley (Vice President of Programs) work at HealthCare Access Maryland. The organization serves similar populations with care coordination and complex care management for Baltimore residents.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• HealthCare Access Maryland: Baltimore-based nonprofit providing care coordination and complex case management for uninsured and underinsured residents. Directly comparable population focus and a stated strategic partner of Shepherd's Clinic.
• Total Health Care: Baltimore-based Federally Qualified Health Center offering primary, behavioral, and specialty care to uninsured and underinsured residents. Comparable community-clinic model serving similar demographics in Baltimore.
• Chase Brexton Health Care: Baltimore-based Federally Qualified Health Center providing primary care, behavioral health, and pharmacy services on a sliding-fee basis to underserved populations. Comparable integrated primary care + behavioral health model serving low-income and uninsured patients in the same region.
• Healthcare for the Homeless: Baltimore-based nonprofit providing free medical, behavioral health, and case management services to people experiencing homelessness. Directly comparable mission and service model to Shepherd's Clinic, operating in the same metro area with similar volunteer- and donation-supported delivery.
• Park West Health System: Baltimore-based FQHC providing primary and preventive care to underserved communities in West Baltimore. Comparable community-clinic model targeting uninsured and underinsured populations.
• Family Health Centers of Baltimore: Baltimore-based FQHC providing primary medical, behavioral, and dental care regardless of insurance status. Directly comparable in serving uninsured adults with a community-clinic delivery model.

Emerging players

• Remote Area Medical: National nonprofit operating pop-up free clinics delivering medical, dental, and vision care to uninsured and underinsured populations. Comparable free-care delivery model and volunteer-driven operations, focused on episodic rather than continuous care.
• Volunteers in Medicine: National nonprofit network supporting free clinics that rely on retired and volunteer medical professionals to serve uninsured patients. Closely comparable volunteer-driven free-clinic model with affiliated clinics across the U.S.

Others

• National Association of Free & Charitable Clinics: National industry association representing free and charitable clinics across the U.S. Shepherd's Clinic is the type of member organization NAFC supports; relevant peer for benchmarking, funding access, and policy advocacy rather than direct service competition.

Broad incumbents

• MedStar Health: Large Mid-Atlantic health system that provides charity care, employed Community Health Advocates, and specialty services to Shepherd's Clinic patients. Overlapping mission for uninsured populations but at vastly greater scale and as part of a hospital-network portfolio.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ShepherdsClinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shepherd’s Clinic