Service Program For Older People
Service Program for Older People (SPOP) is a NYC-based 501(c)(3) nonprofit providing community-based behavioral healthcare exclusively to adults age 55 and older, operating an Article 31 Clinic and the only PROS program for older adults in New York State.
- Company typePrivate
- Founded1972
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Service Program For Older People does
Service Program for Older People, Inc. (SPOP) is a 501(c)(3) nonprofit behavioral health organization founded in 1972 and headquartered at 302 West 91st Street in Manhattan. It is the only agency in New York City entirely dedicated to community-based mental health services for adults age 55 and older, and operates one of only a handful of such agencies in the United States. The organization holds an Article 31 Clinic license and a Personalized Recovery Oriented Services (PROS) license from the New York State Office of Mental Health; the PROS program is the only one in New York State exclusively for older adults with serious mental illness. SPOP serves approximately 1,000-2,000 older adults annually across Manhattan, the Bronx, and Downtown Brooklyn.
SPOP's core products include an outpatient behavioral health clinic offering individual and group therapy in English and Spanish with psychiatry and medication management; the PROS psychiatric rehabilitation program; an award-winning peer-led Bereavement Support program; a Social Healthcare program that screens and links clients to housing, meals, and transportation; and group therapy offerings for specific populations including LGBTQ+ older adults, Spanish-speakers, men, and women over 80. Services are delivered at the main office, 20+ satellite clinic sites, via HIPAA-compliant Zoom telehealth, and in-home for homebound clients. A newer Training and Professional Development offering sells CE-accredited curricula on aging and mental health to external organizations. Underlying technology consists of HIPAA-compliant Zoom, an electronic health records system, and SecureBillPay for client billing; no AI/ML capabilities are referenced.
Revenue is generated through a diversified mix of Medicare and Medicaid reimbursements, New York State and New York City government grants (NYC DOH/Mental Hygiene, NYC Aging, NY State OMH), client fees on a sliding scale, and contributions from foundations (notably Mother Cabrini Health Foundation and New York Foundation for Eldercare), corporations, and individuals. The go-to-market model is community- and referral-led: clients enter through professional referrals from hospitals and aging-services providers, direct inquiry, or partnerships with organizations such as SAGE. Leadership transitioned in July 2024 when Catherine Thurston became CEO following the retirement of long-time CEO Nancy Harvey. SPOP reports a 97% client satisfaction rate and has earned multiple national recognitions including American Psychiatric Association Gold and Bronze awards and an AARP Grief and Loss Program Outstanding Achievement Award.
Service Program For Older People firmographics
Firmographics- Name
- Service Program For Older People
- Legal name
- Service Program for Older People, Inc.
- Website
- https://spop.org
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Service Program for Older People (SPOP) is a NYC-based 501(c)(3) nonprofit providing community-based behavioral healthcare exclusively to adults age 55 and older, operating an Article 31 Clinic and the only PROS program for older adults in New York State.
- Ownership category
- akta.pro rank
Service Program For Older People industry classification
Industry- Product category
- Geriatric Behavioral Health Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)
- akta.pro secondary industry
- Emergency / On-Demand Respite Care (HSABAGAD)
Keywords
Where Service Program For Older People is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Service Program For Older People business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Insurance Reimbursements: SPOP accepts Medicare, Medicaid, and third-party insurance reimbursements for behavioral health services including individual and group therapy, psychiatric services, and medication management.
- Government Grants and Support: Support from New York State, New York City Department of Health and Mental Hygiene, NYC Aging, and New York State Office of Mental Health.
- Client Fees: Client fees for services, with sliding scale or insurance-based payment options.
- Contributions and Grants: Contributions and grants from foundations, corporations, individuals and government entities including Mother Cabrini Health Foundation and New York Foundation for Eldercare.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-based services with co-payment determined by plan |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Service Program For Older People product offering
Product offeringCore offering
SPOP is a community-based behavioral healthcare organization exclusively for adults age 55 and older, delivering individual and group therapy, psychiatric evaluation, medication management, and the only PROS psychiatric rehabilitation program for older adults in New York State. Services are delivered at its main office, 20+ satellite clinics across Manhattan, Brooklyn, and the Bronx, via HIPAA-compliant telehealth, and in-home for homebound clients, with bilingual English/Spanish delivery and LGBTQ+-affirming care.
Product overview
SPOP is a community-based behavioral healthcare organization offering a comprehensive suite of services exclusively for adults age 55 and older. The core portfolio includes an Outpatient Behavioral Health Clinic providing individual and group therapy with medication management, New York State's only Personalized Recovery Oriented Services (PROS) program for older adults with serious mental illness, award-winning peer-led Bereavement Support groups, and a Social Healthcare program that addresses social determinants of health. The organization delivers services at its main office, 20 satellite locations throughout Manhattan, the Bronx, and Downtown Brooklyn, via HIPAA-compliant telehealth, and in homes for homebound clients. Additionally, SPOP offers workforce Training and Professional Development services for organizations working with older adults.
Differentiator
Problem solved
Functional benefit
Products and services
- Outpatient Behavioral Health Clinic Individual and group therapy services for adults 55 and older, offering medication management and goal-oriented therapy in English, Spanish, and other languages, delivered via telehealth or at clinic locations.
- Personalized Recovery Oriented Services (PROS)
Quantifiable outcome
- 97% client satisfaction rate
- +3 more outcomes
Companies that use Service Program For Older People
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles5 records
Service Program For Older People technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Service Program For Older People partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered flagship and core.
- Stavros Niarchos Foundation (SNF)flagshipSPOP was honored to attend and present at SNF Nostos 2023 conference on mental health, June 21-23 in Athens, Greece. Nancy Harvey presented 'Aging-Plus: Addressing layers of complexity in an older person' before an audience of 200. Conference featured conversation between President Barack Obama and Andreas Dracopoulos, Co-President of SNF.
- SAGE (Service & Advocacy for LGBTQ+ Elders)coreSPOP partners with SAGE's Friendly Visiting Program to connect isolated LGBTQA+ clients to volunteer visitors who provide companionship and social support. SPOP refers clients to SAGE and receives referrals of LGBTQA+ older adults needing behavioral health services.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Service Program For Older People competitors and assessment
Company assessmentDirect peers
- DOROT: NYC-based nonprofit providing a range of services for older adults including mental wellness, intergenerational programs, and case management; directly comparable to SPOP in mission, geography, and elderly-services focus.
- Jewish Association Serving the Aging (JASA): One of NYC's largest nonprofit providers of aging services including mental health, case management, and home care for older adults; directly comparable given overlapping service lines and NYC geographic focus.
- SAGE (Services & Advocacy for GLBT Elders): National nonprofit serving LGBTQ+ elders and an existing SPOP referral partner; comparable mission for LGBTQ+ older adults with overlapping social support, advocacy, and behavioral health programming.
- Selfhelp Community Services: NYC-based nonprofit that originally incubated SPOP before SPOP became independent in 1979; provides comparable elderly services including home care, social programs, and Holocaust survivor support.
- Carter Burden Network: NYC nonprofit providing senior services including mental health support, social work, and congregate programs; comparable in elderly-focused service delivery and NYC geography.
- Search and Care: NYC nonprofit providing case management, mental health, and social services to older adults to help them remain in their homes; highly comparable in mission and elderly care coordination model.
- Riverdale Senior Services: NYC-based nonprofit serving older adults with mental health, socialization, and case management programs; comparable in elderly mental health services within NYC.
- Postgraduate Center for Mental Health: NYC nonprofit providing outpatient mental health, rehabilitation, and clinical services across populations including older adults; comparable as a community-based behavioral health provider in NYC.
- Institute for Community Living (ICL): NYC nonprofit providing mental health, housing, and recovery services including for older adults with serious mental illness; comparable as a licensed NY State behavioral health provider.
Broad incumbents
- Vibrant Emotional Health (formerly MHANC): NYC-based behavioral health organization operating NYC Well hotline and broader mental health programs across populations; overlaps with SPOP on mental health service delivery but serves all ages.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Service Program For Older People social profiles
Digital presenceService Program For Older People compliance and trust
Trust signalCompliance4 records
Service Program For Older People financial estimates
Financial estimateRevenue estimate
Valuation estimate
Service Program For Older People leadership team
Management profileNumber of profiles
Profiles10 records
Service Program For Older People funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Service Program For Older People M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Service Program For Older People
What does Service Program For Older People do?
SPOP is a community-based behavioral healthcare organization exclusively for adults age 55 and older, delivering individual and group therapy, psychiatric evaluation, medication management, and the only PROS psychiatric rehabilitation program for older adults in New York State. Services are delivered at its main office, 20+ satellite clinics across Manhattan, Brooklyn, and the Bronx, via HIPAA-compliant telehealth, and in-home for homebound clients, with bilingual English/Spanish delivery and LGBTQ+-affirming care.
Is Service Program For Older People a public or private company?
Service Program For Older People is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Service Program For Older People founded?
Service Program For Older People was founded in 1972. It employs 101 to 250 people.
Where is Service Program For Older People based?
Service Program For Older People is headquartered in New York, United States, in the North America region.
How does Service Program For Older People make money?
Four revenue lines are on record. Insurance Reimbursements are the primary driver. The others are government Grants and Support, client Fees and contributions and Grants.
Who are Service Program For Older People's main competitors?
Direct peers on record are DOROT, Jewish Association Serving the Aging (JASA), SAGE (Services & Advocacy for GLBT Elders), Selfhelp Community Services, Carter Burden Network, Search and Care, Riverdale Senior Services, Postgraduate Center for Mental Health and Institute for Community Living (ICL). Vibrant Emotional Health (formerly MHANC) is listed as a broad incumbent.
Does Service Program For Older People have an API?
No public API is recorded for Service Program For Older People.
What industry is Service Program For Older People in?
Service Program For Older People's product category is Geriatric Behavioral Health Services. Its primary akta.pro industry code is HSABAIAF, Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD), with a secondary code of HSABAGAD, Emergency / On-Demand Respite Care. Its NAICS code is 624120 and its SIC code is 8300.