INSTITUTE FOR COMMUNITY LIVING, INC

What INSTITUTE FOR COMMUNITY LIVING, INC does

Institute for Community Living, Inc. (ICL) is a New York City-based nonprofit behavioral health organization founded in 1985 that serves children, adults, and families living with serious mental illness, substance use disorder, and intellectual or developmental disabilities (I/DD). The organization operates an integrated whole-health service model spanning six core lines: Housing Services, Treatment Services, Coordinated Care, Services for Children and Families, the East New York Health HUB, and Intellectual and Developmental Disabilities Services. Client access is routed through the ICL Hope Center (844-ICL-HOPE), a centralized intake line staffed by personnel who triage callers into appropriate internal programs or external community resources. Service delivery occurs across multiple modalities — community-based outreach teams, fixed sites, the East New York Health HUB, and home- and community-based services — and includes a Medical Respite program operated in partnership with Comunilife that bridges hospital discharge to stable housing for homeless patients.

ICL employs approximately 271 staff and holds CARF accreditation, the GuideStar Platinum Seal of Transparency, and a Charity Navigator 4-Star rating. The technology stack is described as not applicable — ICL is a service-delivery organization rather than a technology vendor, with no proprietary software products, APIs, or AI/ML systems disclosed. The only technology governance artifact is a published AI Usage Policy (GOV-007), issued in July 2025, which establishes internal rules for any future technology adoption rather than indicating active AI deployment.

The business model is government-funded healthcare services. Revenue is generated primarily through Medicaid, government contracts for housing and social services, and supplemental donations and corporate partnerships. Pricing is not publicly disclosed and is structured around contract rates, insurance reimbursement, and grant-based arrangements rather than fixed consumer pricing tiers. The organization markets through community outreach, social media, monthly newsletters, an annual fundraising gala, and referrals from hospitals and social service agencies. Operations are confined to New York State, with no disclosed geographic expansion plans.

Name

INSTITUTE FOR COMMUNITY LIVING, INC

Legal name

Institute for Community Living, Inc.

Website

https://iclinc.net

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Institute for Community Living is a New York City-based nonprofit behavioral health organization serving children, adults, and families with serious mental illness, substance use disorder, and developmental disabilities through integrated housing, treatment, and care coordination services funded primarily by government contracts and Medicaid.

Ownership category

akta.pro rank

Product category

Behavioral Health and Social Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC)

akta.pro secondary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use disorder
• Supported housing services
• Developmental disability support

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Contracts and Medicaid/Insurance: As a behavioral health and social services organization, ICL generates revenue primarily through government-funded healthcare programs including Medicaid, as well as government contracts for housing and social services. The organization also accepts donations and corporate partnerships to supplement operational funding.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

ICL is a nonprofit behavioral health organization delivering integrated mental health, substance use disorder, and developmental disability services to New Yorkers. It bundles housing assistance, treatment, coordinated care, and children-and-family support into a single whole-health delivery model funded primarily through government programs and Medicaid. The organization operates multiple service sites across NYC, including the East New York Health HUB, and uses the ICL Hope Center as a centralized intake to route individuals to appropriate programs.

Product overview

The Institute for Community Living (ICL) is a behavioral health organization offering a comprehensive portfolio of integrated services. The organization operates as a single unified offering with multiple service lines including the ICL Hope Center (centralized intake via 844-ICL-HOPE), Housing Services, Treatment Services, Coordinated Care, Services for Children and Families, the East New York Health HUB, and Intellectual/Developmental Disabilities (I/DD) Services. Additionally, ICL operates Medical Respite in partnership with Comunilife. The organization employs an innovative whole health approach addressing behavioral and physical health alongside social determinants of health like housing and food security.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Services Housing assistance programs helping individuals transition from shelter to permanent housing, including support for veterans, delivered as part of ICL's behavioral health and social services portfolio to individuals experiencing housing instability in New York City.
• Treatment Services Behavioral health services addressing mental health, substance use disorder, and related conditions for New Yorkers seeking treatment and recovery support through ICL's integrated delivery model.
• Coordinated Care Care coordination services that integrate behavioral and physical health with social determinants of health like housing and food security for individuals needing help navigating multiple service systems.
• Services for Children and Families Office- and school-based support services for children and families needing behavioral health support, family counseling, and coordination with child welfare systems.
• East New York Health HUB Integrated health hub providing multiple ICL services under one roof in East New York, Brooklyn, serving as a consolidated access point for community members.
• Intellectual and Developmental Disabilities (I/DD) Services Specialized services for individuals with intellectual and developmental disabilities, including residential services, day programs, supported employment, and family support.
• ICL Hope Center A centralized call center (844-ICL-HOPE / 844-425-4673) staffed by specially trained personnel who assess caller needs and connect individuals to appropriate ICL programs or community resources supporting people on the path to better health.
• Medical Respite Medical respite care program operated in partnership with Comunilife providing a bridge from hospital discharge to stable housing for homeless patients, offering safe recovery and a path to long-term stability.
• STEPS Program Structured program focused on supporting participants in achieving health and independence goals, with a published Year Two Evaluation Report documenting program impact.

Quantifiable outcome

• Veterans successfully transitioned from shelter to permanent housing in 2023
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ComunilifecoreStrategic or Co-development PartnerICL partners with Comunilife on medical respite care initiatives. Together they have published a report on medical respite care as a bridge from hospital discharge to stable housing, offering safe recovery for homeless patients and a path to long-term stability.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• VNS Health: One of NYC's largest nonprofit home- and community-based health and human services organizations. Overlaps with ICL on behavioral health, managed long-term care, and social-determinants programming, but at substantially greater scale and a wider service portfolio.

Direct peers

• Acacia Network: NYC-based multiservice nonprofit offering housing, behavioral health, and primary care. Directly comparable to ICL on integrated service delivery for SMI/SUD populations and social-determinants programming.
• Comunilife: NYC-based nonprofit providing housing, mental health, and homeless services — ICL's active partner on Medical Respite. Operates in the same neighborhoods with overlapping SMI, SUD, and housing-first service lines.
• Post Graduate Center for Mental Health: Long-standing NYC outpatient mental health organization providing clinic-based and community-based behavioral health services. Directly comparable treatment-services model and NYC outpatient footprint.
• HELP USA: NYC nonprofit focused on housing and services for homeless and at-risk populations. Comparable on shelter-to-permanent-housing transitions, veteran housing, and supportive services — overlapping ICL's housing service line.
• The Bridge: NYC behavioral health nonprofit providing mental health, substance use, and housing services. Directly comparable outpatient and residential behavioral health programming serving similar NYC populations.
• Services for the Underserved (SUS): NYC nonprofit providing housing, behavioral health, and I/DD services to vulnerable populations. Closely comparable to ICL on supported housing, mental health treatment, and developmental disabilities program models.
• Rising Ground: NYC nonprofit offering behavioral health, housing, child welfare, and I/DD services. Comparable integrated service model across child welfare, mental health, and disability services within NYC.
• Astor Services for Children & Families: NY-based nonprofit providing children's mental health, residential, and community-based services. Closely comparable to ICL's Children and Families service line, including school-based and office-based support.
• Jewish Board of Family and Children's Services (JBFCS): Large NYC nonprofit delivering behavioral health, housing, and child & family services. Directly comparable to ICL across outpatient mental health, I/DD-adjacent services, and integrated care delivery for vulnerable populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ICL_inc
• YouTubeyoutube.com/channel/UCv4_M5X2efBWzCMehp2sp8Q
• Facebookfacebook.com/ICL.inc
• LinkedInlinkedin.com/company/institute-for-community-living-inc
• Instagraminstagram.com/icl.inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INSTITUTE FOR COMMUNITY LIVING, INC