The Arc Gateway

Name

The Arc Gateway

Legal name

The Arc Gateway, Inc.

Website

https://arc-gateway.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Special Education Vocational & Transition Programs (18–22) (EDAKAAAG)

Keywords

• Disability support services
• Early intervention therapy
• Residential group homes
• Developmental disabilities programs
• Community based employment

Headquarters

HQ city

Pensacola

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding (APD): Primary funding stream from the Agency for Persons with Disabilities (APD), a Florida state agency that funds services for people with developmental disabilities. APD works in partnership with local communities and private providers.
2. Private Pay and Insurance: The organization accepts private pay and private insurance arrangements for services not covered by government funding. Pediatric therapy services accept most insurance plans and Medicaid.
3. Donations and Fundraising: The Arc Gateway Foundation raises and invests funds specifically for endowing programs and services. The Foundation coordinates fundraising events and activities and manages funds in accordance with donor wishes.
4. Vocational Rehabilitation: Funding from the Division of Vocational Rehabilitation for employment-related services for adults seeking competitive employment.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

The Arc Gateway is a nonprofit organization that provides a comprehensive continuum of programs and services to children and adults with intellectual and developmental disabilities in Escambia and Santa Rosa counties, Florida. Offerings include early intervention, pediatric therapy (physical, occupational, speech), residential group homes and supported living, adult day programs, community-based employment and job training (PALS), senior adult programs, and transportation. The organization serves more than 1,200 individuals annually through 200+ staff across multiple Pensacola-area facilities.

Product overview

The Arc Gateway operates as a single unified nonprofit service organization offering a comprehensive portfolio of life-enhancing programs for individuals with intellectual and developmental disabilities. The organization provides residential services (group homes and supported living), educational/learning programs, employment/vocational programs (PALS, job training, community-based employment), pediatric therapy through the Pearl Nelson Child Development Center, and adult day programs through the Pollak Training Center. Programs span from early childhood intervention through senior adult services, with transportation support and a social enterprise cafe integrated into the service ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Pearl Nelson Child Development Center: Pediatric therapy services including physical, occupational, and speech therapy for children
• P.A.L.S. Program
• Pollak Training Center
• Gateway Cafe

Products and services

• Early Intervention Services Early intervention developmental instruction and therapy for infants and toddlers (birth to age three) with developmental delays or at risk of delays, provided at no cost to families through the Early Steps program at Studer Family Children's Hospital at Ascension Sacred Heart. For children with developmental delays and their families.
• Pearl Nelson Child Development Center - Pediatric Therapy Pediatric physical, occupational, and speech therapy services, plus early intervention developmental instruction and a specialty feeding program for children with developmental delays and disabilities. Accepts most insurance plans and Medicaid. For children with developmental delays and their families.
• Group Homes (Living Programs) Residential support programs in six community-based group homes that assist adults with developmental disabilities in developing social and adaptive skills for independent living. For adults with intellectual and developmental disabilities.
• Supported Living Services

Quantifiable outcome

• Serves more than 1,200 children and adults with intellectual and developmental disabilities
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Agency for Persons with Disabilities (APD)coreStrategic or Co-development PartnerAPD is the primary state agency that refers and funds services for adults with developmental disabilities in Florida. The Arc Gateway works in partnership with APD to provide residential, employment, day training, and other services. APD provides reimbursement rates for services, which the organization notes are among the lowest in the nation.
• Early Steps Program (Studer Family Children's Hospital at Ascension Sacred Heart)coreStrategic or Co-development PartnerEarly Steps is the primary referral source for children needing early intervention services. The Arc Gateway's Pearl Nelson Center receives referrals through this program for children from birth to age 3 who have developmental delays or are at risk. Services are provided at no cost to families through this partnership.
• Division of Vocational Rehabilitation FloridacoreStrategic or Co-development PartnerAdults seeking competitive employment can register with Vocational Rehabilitation for job seeking and job maintenance assistance. The Arc Gateway's PALS and Employment Services work with individuals referred through VR for job training and employment support.
• Escambia County School DistrictminorStrategic or Co-development PartnerTransition services for students with disabilities may be available through the Escambia County School District. Contact: Kim Norris at 850-469-5542 for services funded through the school district.
• Studer Family Children's Hospital at Ascension Sacred HeartcoreStrategic or Co-development PartnerReferral partner for early intervention services. Children are referred for early intervention services through the Early Steps program at this hospital. The goal is to connect families with services to enhance children's development.
• Escambia County Area Transit (ECAT)minorOthersECAT provides mass transit information and support for using the bus system. The Arc Gateway can assist clients with using ECAT for transportation needs.

Scale indicators5 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Sevita Health (formerly The MENTOR Network): Large for-profit provider of home- and community-based services for individuals with I/DD, including residential and day programs. Comparable service portfolio but operates at significantly greater scale and as a PE-backed platform.
• Easterseals: National nonprofit providing disability services including early intervention, vocational rehabilitation, residential support, and pediatric therapy. Overlaps substantially with The Arc Gateway's lifespan service model and similar government-grant funding structure.
• BrightSpring Health Services: Public company providing home- and community-based services including I/DD waiver services, pediatric therapy, and employment support. Directly comparable service categories, with broader geographic footprint and different (for-profit/PE) ownership model.
• The Arc of the United States: National umbrella organization for The Arc network of disability service providers. Directly comparable as the parent affiliate ecosystem, providing advocacy, standards, and chapter support to local Arc chapters like The Arc Gateway.
• United Cerebral Palsy (UCP): National nonprofit providing services for individuals with cerebral palsy and other developmental disabilities, including residential, employment, and assistive technology programs. Directly comparable mission and service mix to The Arc Gateway.

Emerging players

• Goodwill Industries International: National nonprofit providing vocational training, employment placement, and community-based services for individuals with disabilities and other barriers to employment. Directly comparable on employment/vocational programming (PALS analog).

Direct peers

• The Arc of Florida: Statewide chapter of The Arc network advocating for Floridians with I/DD. Comparable as a sibling organization operating within the same Florida APD funding ecosystem and serving overlapping populations.
• Penn-Mar Human Services: Regional nonprofit providing lifespan services for individuals with I/DD including residential, day, employment, and family support in Pennsylvania. Closely comparable mission, funding mix (Medicaid waivers), and integrated service model.
• Marklund: Regional nonprofit providing residential, day, therapeutic, and educational services for individuals with developmental disabilities in Illinois. Comparable organizational structure, residential footprint, and lifespan service model.

Others

• BayCare Health System (Pediatric Rehabilitation): Florida-based health system that includes pediatric therapy and rehabilitation services. Comparable as a regional provider of pediatric physical/occupational/speech therapy, but operates within a broader hospital system context rather than as a dedicated I/DD nonprofit.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TheArcGateway
• Instagraminstagram.com/the_arc_gateway
• Xx.com/arcgatewayinc
• LinkedInlinkedin.com/company/the-arc-gateway

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arc Gateway