What NITES Group does

NITES Group is a privately held international IT development company founded in 2007 in Prague, Czech Republic, headquartered at NITES Group Ltd. in London, with regional operating entities across Serbia, Bosnia & Herzegovina, Montenegro, Croatia, the USA, and Slovenia. The company designs, develops, and integrates proprietary software platforms across four vertical domains: utilities (Meter Data Management, Automated Meter Management, Enterprise Asset Management, and the VoltAware predictive grid product), eHealth (Healthcare Portal, ePrescription, eKarton/EHR, and eSickLeave), smart city (Video Surveillance, Lighting Management, Waste Monitoring, Air Quality Monitoring, Weather Monitoring, Building Management, Smart Tourism, and Elderly Persons Support), and telecommunications (NITES Billing OSS/BSS plus Mediation, Inventory, and Repository modules). Its core technology architecture emphasizes multi-protocol interoperability (DLMS, IEC 62056-21, IEC 60870-5-102) and standards-based integration (IEC 61968, eTOM), with AI/ML features embedded across grid forecasting, claims adjudication, activity detection, and predictive maintenance.

The company operates a direct enterprise sales model targeting large telecom operators, distribution system operators, ministries of health, and municipal governments, with pricing custom-quoted per implementation. Revenue historically derives from one-time software licenses and professional services, with a stated strategic shift toward SaaS recurring revenue. Notable outcomes include the ePrescription system processing ~450 million prescriptions and returning over €10 million in annual savings to the Serbian healthcare budget, eSickLeave operating across 156 institutions with 5,500 physicians, and the Healthcare Portal hosting 1M+ registered patients. The company maintains nine ISO certifications (9001, 14001, 20000-1, 22301, 27001, 27701, 37001-1, 45001, 50001) and reports 250+ employees with development teams in 7 countries. Its most recent strategic move is the April 2026 formation of Orgrez Trade, a joint venture extending NITES into energy trading and portfolio management via the Enexa platform.

Name

NITES Group

Legal name

NITES Group Ltd.

Website

https://nites.eu

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

NITES Group is a privately held international IT developer and integrator of proprietary software platforms for utilities, eHealth, smart city, and telecom operators, serving government and enterprise clients across 8 countries with 250+ engineers.

Ownership category

akta.pro rank

Product category

Vertical Industry Software (Utilities, eHealth, Smart City, Telecom)

NAICS

Software Publishers (5132), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industries

Service Provider OSS/NMS (Carrier Network Management) (HDAFAGAL), HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Platform Engineering & Internal Developer Platforms (IDP) for Compute (HDABADAI)

Keywords

• Smart grid software
• Utility metering management
• Electronic health records
• Smart city platforms
• Telecom billing systems

Headquarters

HQ city

Benesov

HQ country

Czechia

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing & Implementation: Customized software solutions tailored to each client's specific needs, with modular structure allowing clients to choose only modules they need.
2. Professional Services: Implementation, integration, and ongoing support services for large-scale projects across multiple countries.
3. SaaS Business Models: Strategic priority to embrace new SaaS business models to increase recurring revenue streams.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

NITES Group is a privately held IT development company that designs, builds, and integrates proprietary software platforms for four vertical markets: Utility (Meter Data Management, Automated Meter Management, Enterprise Asset Management), eHealth (Healthcare Portal, ePrescription, eKarton/EHR, eSickLeave, Claim Automation), Smart City (Lighting, Building Management, Video Surveillance, Waste/Air/Weather Monitoring, Smart Tourism, Elderly Persons Support), and Telco (NITES Billing OSS/BSS, Mediation, Inventory, Repository). Solutions are delivered as modular, customized enterprise software with implementation, integration, and ongoing support services, and are currently deployed to serve millions of people daily across 8 countries.

Product overview

NITES Group is an international IT development company offering an integrated platform-plus-modules architecture across four industry verticals: Utility (Smart Grid), eHealth (Healthcare Platform), Smart City (IoT solutions), and Telco (Billing/BSS). The Utility portfolio centers on Meter Data Management (MDM) and Automated Meter Management (AMM) as core platforms, supplemented by Enterprise Asset Management (EAM). The eHealth division offers a Healthcare Platform comprising Portal, ePrescription, eKarton (EHR), and eSickLeave as core systems, with Claim Automation as an add-on. Smart City solutions include environmental monitoring (Air Quality, Weather, Waste), urban management (Video Surveillance, Lighting, Building Management), and citizen services (Smart Tourism, Elderly Persons Support). Telco solutions feature NITES Billing as the core convergent OSS/BSS platform with Mediation, Inventory, and Repository modules. The company also developed VoltAware for predictive grid analytics in partnership with Orgrez and Elektro Gorenjska.

Differentiator

Problem solved

Functional benefit

Products and services

• Meter Data Management (MDM) Technical system for Distribution System Operators that unifies data from all metering points and readings, designed per IEC 61968 standards with VEE (Validation, Estimation, Editing) and energy calculations.
• Automated Meter Management (AMM) Standard-based software solution collecting, storing, processing and controlling automated metering infrastructure with multi-protocol support (DLMS, IEC 62056-21, IEC 60870-5-102) for electricity, water and gas utilities, delivering ~30% savings in meter reading costs.
• Enterprise Asset Management (EAM) Asset management software optimizing performance of company assets over their lifecycle with AI-based remote control options and predictive maintenance capabilities.
• Healthcare Portal (eHealth Patient Portal) Web platform for patients, doctors, clinics, hospitals, pharmacies and insurance companies offering medical data services, prescription processing, and health management with 1M+ registered patients and secure PIN-based authentication.
• ePrescription Three-module system (eDoctor, ePharmacy, eControl) for electronic prescription management across healthcare institutions, pharmacies and insurance companies with central control mechanisms.
• Claim Automation AI-driven auto-adjudication and claims processing optimization with automated validation, coding checks, fraud detection, denial prevention and revenue cycle management for healthcare payers.
• NITES Billing (OSS/BSS) OSS/BSS billing solution for telecom operators providing convergent billing across voice, data, multimedia and bundles with end-to-end scenarios based on the eTOM model, enabling tariff plan creation within hours and new products within weeks.
• Mediation Telecom billing mediation system processing data records from network exchanges, converting raw data into usable format with validation, correlation, and aggregation on a user database.
• Inventory Telecom inventory management system for physical, logical and service inventory supporting new technologies (LTE, IMS), cloud-based solutions, topology visualization and 360-degree review capabilities.
• Repository Joint data repository for telecom operators with duplicate detection, manual data merging, and Enterprise Service Bus integration based on the NITES Master Data System.
• Video Surveillance Smart city video content analysis solution enabling intelligent review of CCTV footage with real-time alerts, metadata search, face detection and license plate recognition.
• Lighting Management System Smart city public lighting management solution optimizing maintenance costs and electricity consumption with remote control and LED lamp management.
• Building Management System Intelligent building management solution with malfunction workflow, RBAC access control, property management, service company management and bank integration for transparent finances.
• Smart Tourism Smart city destination promotion solution featuring smart totems (indoor/outdoor interactive platforms) and solar benches with USB charging, free Wi-Fi and LED ambient lighting.
• Elderly Persons Support IoT-based elderly care solution combining wearable devices with ML algorithms for activity monitoring, rest/sleep/movement detection, and eHealth service integration.
• Waste Monitoring Smart city garbage collection optimization solution with container sensors, vehicle tracking, occupancy prediction, route optimization and fire detection capabilities.
• Air Quality Monitoring IoT-based environmental monitoring solution measuring air quality parameters with CAQI calculation, alarm notifications and geographical presentation capabilities.
• Weather Conditions Monitoring Remote monitoring system for precipitation and water levels on rivers using LoRa network with flood detection, water flow monitoring and notifications.
• eKarton (EHR) Centralized electronic health record platform for the Serbian Ministry of Health providing consolidated patient medical documentation with pseudoanonymised data storage and integration from multiple healthcare institutions.
• eSickLeave Central digital sick leave registry for Serbia enabling electronic management of temporary work incapacity from opening to medical commission referrals, integrated with RFZO and eGovernment.
• VoltAware Predictive grid management solution using machine learning for voltage forecasting and demand flexibility management, developed with Elektro Gorenjska under the Eurostars Programme.

Quantifiable outcome

• Over 10 million euros in annual savings returned to Serbian healthcare budget through ePrescription system
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability18 records

Feature12 records

Partnerships

Seven partnerships are on record, tiered core, supporting and strategic.

• Serbian Ministry of HealthcoreStrategic or Co-development Partner · 20 February 2026Implementation lead for eKarton (EHR) public healthcare platform pilot. Partnership with Serbian government for digital integration of public healthcare system.
• Healthcare institutions in SerbiacoreImplementation/ SI/ Consulting Partner · 1 June 2025eSickLeave system pilot with four healthcare institutions starting June 2025, expanding to 156 institutions by January 2026. Partnership with Serbian Ministry of Health and Health Insurance Fund (RFZO).
• CIGRE SerbiasupportingOthers · 30 May 2023Participation in Serbian National Committee consultancy meeting, presenting smart power grid solutions and ML algorithms for energy system optimization.
• TCN NigeriastrategicStrategic or Co-development Partner · 28 April 2023Presented innovative Utility platform to TCN Nigeria power transmission company, demonstrating MDM, AMM, and ML modules capabilities for operational efficiency improvement.
• International Burch University (IBU)supportingStrategic or Co-development Partner · 7 December 2022Memorandum of technical-business cooperation enabling student engagement, research projects, and talent development. ENIT d.o.o. (part of NITES Group) to support student activities and provide industry exposure.
• OrgrezcoreStrategic or Co-development PartnerJoint venture partnership creating Orgrez Trade company to bridge energy planning, operations, and trading. Combined NITES digital platform expertise with Orgrez's decades-long energy systems experience to develop Enexa platform for orchestrating modern energy portfolios.
• Elektro GorenjskacoreStrategic or Co-development PartnerEurostars Programme co-financed project partnership for VoltAware innovation. Elektro Gorenjska contributing €229,680 of €747,120 total budget to develop predictive grid management solutions using machine learning.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Itron: Major provider of smart metering, AMI and meter data management solutions to utilities worldwide. Competes with NITES in MDM/AMM and smart grid analytics for electricity, water and gas.
• Atos: Large European IT services firm with healthcare, energy and digital transformation practices. Comparable as a systems integrator for utility, healthcare and government clients.
• Oracle Health (formerly Cerner): Global EHR and healthcare platform vendor used by large health systems. A potential competitor or partner for NITES' eKarton and broader healthcare platform in international expansion.
• Ericsson (Network & OSS/BSS): Provides telecom OSS/BSS and network management solutions broadly. Overlaps with NITES' telecom division (NITES Billing, Mediation, Inventory) on convergent billing and network data handling.
• Landis+Gyr: Global leader in smart metering/grid management hardware and software. Directly competes with NITES' MDM/AMM and EAM offerings in the European utility market, particularly in AMI rollouts.
• Siemens Smart Infrastructure: Large incumbent providing grid management, building management and energy automation solutions. Overlaps with NITES' Utility EAM, smart city building management, and energy platform offerings.
• Amdocs: Market-leading telecom BSS/OSS software vendor. Competes with NITES Billing, Mediation, Inventory and Repository in tier-1 and regional telecom operator environments.

Direct peers

• CitiusTech: Healthcare-focused technology services and solutions provider with payer/provider claims automation and EHR expertise. Directly comparable to NITES' Claim Automation and eKarton (EHR) capabilities.
• Comarch Healthcare: Polish-origin IT vendor offering eHealth platforms (ePrescription, EHR, telemedicine) and telecom BSS/OSS. Most directly comparable peer to NITES across both eHealth and Telco verticals in CEE.
• TietoEVRY: Nordic-headquartered IT services and software vendor with strong healthcare, utility and telecom practices. Similar multi-vertical IT solutions delivery model to NITES, with comparable European regional focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NITES Group