ManageWare
ManageWare provides an integrated workers' compensation medical management platform combining claims administration, bill review, utilization review, and provider network management into a single ecosystem for small to mid-size payers, administrators, and public-entity self-insureds.
- Company typePrivate
- Founded2014
- HeadquartersMesa, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ManageWare does
ManageWare, LLC is a privately held software company founded in 2014 and headquartered in Mesa, Arizona, that provides an integrated technology platform for workers' compensation medical management. The company's flagship offering, the SOS Intelligence ecosystem, combines Claims Administration (ClaimWare), Medical Bill Review (ReviewWare), Utilization Review and Case Management (CareWare NextGen / UR Connect), and Provider Network Management (NetworkManager, MW Exchange) into a single platform with real-time web-services integration, eliminating the traditional EDI integration between separate point solutions. The architecture uses a proprietary rules-based engine that links utilization review decisions directly to bill review processing, enabling two-way communication between modules and capturing UR-driven savings that legacy systems miss. AI/NLP/ML-driven document identification, computer-vision form recognition (via the Spear Technologies partnership), and AI/bot workflow automation are wired into mailroom and case management workflows.
The company generates revenue through a mix of software licensing (ReviewWare), managed service bureau bill review, UR services, provider network management subscriptions, document management and mailroom services, and eBill clearinghouse transaction fees. The go-to-market is primarily direct sales led by a VP of Business Development targeting small to mid-size workers' compensation payers, third-party administrators, self-insured employers (including public entities such as school districts and joint powers authorities), independent review organizations, and PPO/specialty networks, supplemented by a channel partnership with Spear Technologies for claims system integrations. The company is led by Founder and CEO Chris Tran (industry veteran since the late 1980s with prior experience at Health Net, Foundation Health, HNC, and Corvel) and holds URAC accreditation plus SOC 1, SOC 2 + HITRUST Type 1, and NIST compliance, alongside an MBE certification that differentiates it for diversity-sourcing mandates.
ManageWare firmographics
Firmographics- Name
- ManageWare
- Legal name
- ManageWare, LLC
- Website
- https://managewaresolutions.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ManageWare provides an integrated workers' compensation medical management platform combining claims administration, bill review, utilization review, and provider network management into a single ecosystem for small to mid-size payers, administrators, and public-entity self-insureds.
- Ownership category
- akta.pro rank
ManageWare industry classification
Industry- Product category
- Workers' Compensation Medical Management Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)
- akta.pro secondary industries
- Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH), Bill Management & Subscription Management (FSAGADAG)
Keywords
Where ManageWare is headquartered
LocationHeadquarters
- HQ city
- Mesa
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ManageWare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Bill Review Software Licensing: ManageWare licenses its ReviewWare bill review application to customers who manage their own internal bill review operations. The license model offers all the same features and functionality as the full-service bill review along with technical support and training.
- Bill Review Service Bureau: Full-service outsourced bill review solution operated by ManageWare's expert staff. Integrates with multiple PPO and specialty networks. Includes regulatory compliance for fee schedule processing and multiple reporting capabilities including post-adjudication state reporting.
- Provider Network Management (NetworkManager): Standalone or integrated provider network management application for tracking provider recruiting, credentialing, contracting and ongoing maintenance. Can be integrated with other managed care modules or interface with third-party bill review platforms.
- Utilization Review Services (UR Connect): Fully integrated utilization review service that gives payers a UR service integrated with the bill review process. URAC accredited service including prospective, concurrent and retrospective review.
- Document Management / Mailroom Services: Outsourced inbound document management services including PO Box, inbound fax and email management, advanced high-speed scanning and indexing, and automated document identification using AI/NLP/ML.
- eBill/Clearinghouse Management: Electronic bill processing and clearinghouse services connecting submitters and receivers through a single connection point with web-based billing dashboard and pre-adjudication validation.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
ManageWare product offering
Product offeringCore offering
ManageWare sells an integrated software platform purpose-built for the U.S. workers' compensation industry that automates medical bill review, utilization review, claims administration, provider network management, document management, and e-bill/clearinghouse workflows. The suite — anchored by ReviewWare, CareWare NextGen, ClaimWare, NetworkManager, and the SOS Intelligence Ecosystem — is sold both as licensed software and as adjunct service-bureau offerings to payers, TPAs, self-insured employers, and government entities.
Product overview
ManageWare offers a unified platform-plus-modules architecture called the SOS Intelligence Ecosystem, providing a fully integrated suite for workers' compensation medical management. The core platform integrates Claims Administration (ClaimWare), Medical Bill Review (ReviewWare), Utilization Review/Case Management (CareWare NextGen with UR Connect), and Provider Network Management (NetworkManager, MW Exchange) into a single technology ecosystem. PanDora serves as the unified dashboard gateway, while ReportWare handles reporting. The platform also includes document management and eBill/clearinghouse services. The architecture enables real-time web-services integration, eliminating traditional EDI between modules and decreasing costs while increasing efficiency.
Differentiator
Problem solved
Functional benefit
Brands
- ReviewWare: Proprietary web-based bill review platform that is fully integrated with all related processes and stakeholders in the medical management continuum.
- CareWare
- CareWare NextGen
- ClaimWare
- NetworkManager
- PanDora
- UR Connect
- ReportWare
- MW Exchange
- SOS Intelligence
Products and services
- ReviewWare
Quantifiable outcome
- Significant improvement in cost savings and overall process optimization
- +1 more outcomes
Companies that use ManageWare
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles3 records
ManageWare technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability7 records
Feature11 records
ManageWare partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and moderate.
- Spear TechnologiescoreStrategic relationship to develop real-time integration among workers' compensation claims and medical management processes. The integration enables instant exchange of medical management and claims information, AI-driven form recognition for streamlined medical bill intake, and complete UR and bill review data sharing. Both companies operate on modern cloud platforms enabling seamless integration through real-time API connectivity.
- Microsoft (via Spear Technologies)moderateSpear Technologies develops applications using the Microsoft Power Platform. ManageWare's integration with Spear enables low-code/no-code claims system capabilities and built-in AI and automation tools for competitive differentiation.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
ManageWare competitors and assessment
Company assessmentDirect peers
- Corvel Corporation: Public company providing workers' compensation managed care services and proprietary technology including bill review and utilization review. Direct competitor in WC bill review and managed care, and former employer of ManageWare's CEO Chris Tran and VP of Operations Nicole Gilman.
- Medata: Workers' compensation bill review and utilization review technology provider, acquired by Conduent. Directly competes with ManageWare's ReviewWare and CareWare NextGen in the WC payer/TPA market.
- Bardavon Health Innovations: Workers' compensation and disability health solutions provider offering bill review, utilization review, and network management. Closely comparable to ManageWare's integrated WC medical management stack, including provider network management (NetworkManager equivalent).
- Mitchell International: One of the largest workers' compensation technology providers in the US, offering claims management, bill review, and medical management software. Directly overlaps with ManageWare's ReviewWare, ClaimWare, and UR offerings, and is the former employer of ManageWare's VP of Business Development.
- One Call (formerly One Call Care Management): Workers' compensation specialty services and technology provider focused on bill review, utilization review, and network management. Direct overlap with ManageWare's managed care suite for WC payers.
Broad incumbents
- Conduent Incorporated: Business process services and technology company whose Healthcare division (post-Medata acquisition) competes in WC bill review and utilization review, alongside a much wider industry portfolio.
- Health Net (Centene): Large managed care insurance company and one of CEO Chris Tran's former employers. Operates broadly in health and workers' compensation insurance, providing incumbent context for the WC payer customer base ManageWare targets.
- Sedgwick (formerly Coventry Workers' Comp Services): Large claims management and managed care provider that acquired Coventry Workers' Comp Services. Competes in WC claims, bill review, and utilization review, but as part of a much broader claims and absence management portfolio.
Emerging players
- Origami Risk: Insurance technology platform serving workers' compensation, property/casualty, and other lines with claims, billing, and analytics. Overlaps with ManageWare's claims management (ClaimWare) and reporting (ReportWare) capabilities in WC specifically.
- Spear Technologies: Workers' compensation claims technology built on the Microsoft Power Platform and a strategic integration partner of ManageWare. Competes in WC claims but with a focus on low-code/no-code claims systems rather than full medical management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ManageWare social profiles
Digital presenceManageWare compliance and trust
Trust signalCompliance5 records
ManageWare financial estimates
Financial estimateRevenue estimate
Valuation estimate
ManageWare leadership team
Management profileNumber of profiles
Profiles1 record
ManageWare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ManageWare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ManageWare
What does ManageWare do?
ManageWare sells an integrated software platform purpose-built for the U.S. workers' compensation industry that automates medical bill review, utilization review, claims administration, provider network management, document management, and e-bill/clearinghouse workflows. The suite — anchored by ReviewWare, CareWare NextGen, ClaimWare, NetworkManager, and the SOS Intelligence Ecosystem — is sold both as licensed software and as adjunct service-bureau offerings to payers, TPAs, self-insured employers, and government entities.
Is ManageWare a public or private company?
ManageWare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ManageWare founded?
ManageWare was founded in 2014. It employs 11 to 50 people.
Where is ManageWare based?
ManageWare is headquartered in Mesa, United States, in the North America region.
How does ManageWare make money?
Six revenue lines are on record. Bill Review Software Licensing is the primary driver. The others are bill Review Service Bureau, provider Network Management (NetworkManager), utilization Review Services (UR Connect), document Management / Mailroom Services and eBill/Clearinghouse Management.
Who are ManageWare's main competitors?
Direct peers on record are Corvel Corporation, Medata, Bardavon Health Innovations, Mitchell International and One Call (formerly One Call Care Management). Broad incumbents are Conduent Incorporated, Health Net (Centene) and Sedgwick (formerly Coventry Workers' Comp Services). Emerging players are Origami Risk and Spear Technologies.
Does ManageWare have an API?
No public API is recorded for ManageWare.
What industry is ManageWare in?
ManageWare's product category is Workers' Compensation Medical Management Software. Its primary akta.pro industry code is BPAMAFAF, Bill Pay, Invoicing & Payables Platforms, with a secondary code of HDAEAHAH, Workflow Automation for IT & Ops (Runbooks, Job Scheduling). Its NAICS code is 5132 and its SIC code is 7372.