Turning Point Behavioral Health Care Center

What Turning Point Behavioral Health Care Center does

Turning Point Behavioral Health Care Center is a nonprofit community mental health organization founded in 1969 and headquartered at 8324 Skokie Blvd., Skokie, Illinois, serving residents throughout metropolitan Chicago. Its service portfolio is unified under a "We say yes" person-centered philosophy and includes 24-hour crisis response via a Mobile Crisis Response Team, individual therapy, case management, residential programs, and group therapy. Distribution occurs through multiple modalities: a 24/7 crisis phone line, in-person services at the Skokie headquarters and a second Evanston Living Room location, and a Mobile Living Room program that brings calm, safe mental health spaces into the community. Turning Point Academy provides an additional educational and training surface for community members and professionals. The organization employs 51–100 staff organized under a Board of Directors, Leadership Team, Management Team, Clinical Team, and Administrative Team.

The business model is a professional services revenue stream derived primarily from healthcare billing (insurance reimbursement, Medicaid, and Medicare) for clinical services, supplemented by philanthropic donations processed through DonorPerfect. Customer acquisition is community-led, driven by referrals, word-of-mouth, and community outreach rather than paid marketing. Target customers are individuals experiencing mental health crises and individuals seeking ongoing mental health treatment, with secondary referral traffic from family, friends, and healthcare providers. The organization operates exclusively within Illinois and has not indicated any geographic expansion beyond the Chicago metropolitan market.

There is no proprietary technology platform, no software products, no API, and no AI/ML capabilities referenced in the source data. Operational technology is limited to a public website (www.tpoint.org), email newsletter, and standard phone-based service delivery. The organization's competitive position rests on its multi-decade brand, embedded community presence, regulated provider status, and 24/7 crisis accessibility rather than on technology differentiation.

Name

Turning Point Behavioral Health Care Center

Legal name

Turning Point

Website

https://WWW.TPOINT.ORG

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

51–100 employees

Short description

Turning Point Behavioral Health Care Center is a nonprofit community mental health organization founded in 1969, serving Chicago metro residents through 24/7 crisis response, therapy, case management, residential care, group therapy, and the Living Room program from its Skokie headquarters and Evanston location.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Mental health services
• Crisis intervention
• Behavioral healthcare
• Community mental health
• Outpatient therapy

Headquarters

HQ city

Skokie

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Mental Health Services Revenue: Healthcare services revenue generated through insurance reimbursement, Medicaid/Medicare, and client fees for mental health services including therapy, case management, residential care, and crisis response.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Turning Point Behavioral Health Care Center is a nonprofit community mental health center delivering a continuum of behavioral health services to residents of the Chicago metropolitan area. Its offerings include 24-hour crisis response via a Mobile Crisis Response Team, individual therapy, case management, residential programs, group therapy, and the community-based Living Room program. The organization emphasizes person-centered care and a "We say yes" philosophy across crisis, outpatient, and residential settings.

Product overview

Turning Point Behavioral Health Care Center provides a comprehensive suite of mental health services as a unified offering rather than a platform architecture. The core services include crisis response (24-hour Mobile Crisis Response Team), therapy services, case management, residential programs, and group therapy. These services are delivered through multiple modalities including in-person care at their main location in Skokie and Evanston, a Mobile Living Room program that brings services into the community, and traditional office-based therapy. The organization also offers Turning Point Academy as an educational component providing training programs. All services are designed to meet individuals where they are in their mental health journey, emphasizing compassionate, person-centered care.

Differentiator

Problem solved

Functional benefit

Brands

• Turning Point Academy: Educational and training programs offered by the organization.

Products and services

• Mental Health Services Comprehensive mental health care for individuals in the Chicago metropolitan area, encompassing crisis response, therapy, case management, residential care, and group therapy as an integrated continuum.
• Mobile Crisis Response Team 24-hour mobile crisis intervention service providing immediate mental health support by phone or in person, deploying to individuals wherever they are in the community.
• Living Room Program Community-based, welcoming non-clinical space offering a calm and safe environment for individuals experiencing mental health challenges, available as the Evanston Living Room and a Mobile Living Room that travels into the community.
• Case Management Ongoing coordination and support service that helps individuals navigate mental health resources and access appropriate care.
• Residential Services Live-in residential programs providing structured mental health support and housing for individuals requiring higher-level care.
• Group Therapy Therapeutic group sessions that provide peer support and shared healing experiences for individuals facing similar mental health challenges.
• Turning Point Academy Educational and training programs offered to community members, professionals, and individuals seeking to learn more about mental health topics.

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Gateway Foundation: Illinois-based nonprofit substance use and behavioral health treatment organization with residential and outpatient programs. Overlaps with Turning Point on residential mental health/crisis services but is larger and more substance-use focused.
• Rosecrance Health Network: Large Illinois-based nonprofit behavioral health provider with residential treatment, outpatient, and crisis services across multiple sites. Larger and broader than Turning Point but operates in the same state and overlapping service categories.
• Hazelden Betty Ford Foundation: National nonprofit provider of residential and outpatient behavioral health treatment including mental health and addiction services. Comparable on the residential mental health treatment axis but operates at significantly larger national scale.

Direct peers

• Trilogy Behavioral Healthcare: Chicago-area nonprofit behavioral health provider offering community-based mental health services, case management, and crisis response. Direct peer sharing geography, target population, and nonprofit delivery model with Turning Point.
• Pillars Community Health: Chicago-area nonprofit providing mental health, substance use, and primary care services with multiple locations across the western and southwestern suburbs. Comparable community-based nonprofit health and behavioral health delivery model.
• Heartland Alliance Health: Chicago-based nonprofit delivering integrated behavioral health, primary care, and housing support to individuals with mental health and substance use conditions. Comparable in regional focus, population served, and integrated care delivery.
• Thresholds: Chicago-based nonprofit community mental health center providing crisis services, residential, outpatient therapy, case management, and supported housing. Highly comparable to Turning Point in mission, service mix, regional scope, and nonprofit funding model.
• Bobby E. Wright Comprehensive Behavioral Health Center: Chicago-based community mental health center providing outpatient mental health, substance use, and crisis services on the West Side. Direct peer with comparable nonprofit CMHC service model and Chicago metro footprint.

Regional players

• Family Service Center of Wilmette/Glencoe/Northbrook: North Shore suburban Chicago nonprofit providing counseling, mental health, and case management services. Comparable in regional scope and nonprofit model but smaller and without residential or 24/7 crisis capabilities.

Others

• Lutheran Social Services of Illinois:

Market position

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TurningPointBHC
• Facebookfacebook.com/TurningPointBHCC
• LinkedInlinkedin.com/company/turning-point-bhcc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Turning Point Behavioral Health Care Center