Pillars Community Health

What Pillars Community Health does

Pillars Community Health is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) headquartered in Countryside, Illinois, that delivers integrated medical, dental, behavioral health, psychiatry, and social services to the western and southwestern suburbs of Chicago. Operating since predecessor agencies in 1921 and formed in its current form through the January 2018 merger of Pillars and Community Nurse Health Center, the organization serves approximately 5,000+ individuals annually through outpatient mental health alone, with 300+ staff across eight physical locations spanning Countryside, La Grange Park, Berwyn (two sites), Hickory Hills, Brookfield, Summit, and La Grange. Its core technology stack centers on an eClinicalWorks (eCW) Cloud Patient Portal for patient communication, supplemented by VOYCE certified medical interpreters in 240+ languages and HMIS for homelessness services data management.

The organization's product portfolio is organized into four integrated verticals: Community Health Center Services (medical, dental, integrated behavioral health, benefits and enrollment); Behavioral Health and Support Services (outpatient mental health, substance use disorder treatment including Medication-Assisted Recovery, Community Support programs, Mobile Crisis Response, IPS employment services, and Family Support); Domestic and Sexual Violence Services (24-hour hotlines, Constance Morris House emergency shelter, and Partner Abuse Intervention Program); and Community Education and Outreach. Pillars is one of the first Illinois nonprofits to integrate primary medical and dental care with mental health and social services under a single organizational umbrella, and is the designated local responder for the RAINN sexual assault hotline, the ICASA-funded sexual assault program, and the ICADV-funded domestic violence program across its service area.

The business model blends four revenue streams: clinical services revenue billed to Medicaid, Medicare, private insurance, and self-pay on a sliding fee scale based on family size and income; federal and state government funding through HRSA (Health Center Program), FEMA, IDHS, and IDCFS; foundation and corporate grants (Community Memorial Foundation, Lyons Township Mental Health Commission, and others); and tax-deductible donations from individuals and corporations. Many services are free (domestic violence shelter, sexual assault services, Buddy's Place bereavement, Mobile Crisis Response, psychiatry), and the organization explicitly does not turn patients away for inability to pay, deriving structural funding from grants and philanthropy to subsidize sliding-scale clinical work. Distribution occurs through direct service at owned sites, school and university embedded partnerships, 24-hour crisis hotlines, online patient portal, and the Constance Morris House domestic violence shelter, with referral flows from hospitals (AMITA, Loyola, MacNeal, Rush Oak Park, Gottlieb, MetroSouth, Palos), police departments, and community agencies.

Name

Pillars Community Health

Legal name

Pillars Community Health

Website

https://pillarscommunityhealth.org

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

251–500 employees

Short description

Pillars Community Health is a nonprofit Federally Qualified Health Center providing integrated medical, dental, behavioral health, and social services — including domestic violence and sexual assault support — to underserved populations across the western and southwestern suburbs of Chicago.

Ownership category

akta.pro rank

Product category

Community Health and Social Services

NAICS

Other Individual and Family Services (624190), Nursing and Residential Care Facilities (623), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB)

Keywords

• Community health services
• Behavioral health care
• Substance use treatment
• Domestic violence services
• Federally qualified health center

Headquarters

HQ city

La Grange

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing healthcare services billed to Medicaid, Medicare, private insurance, and self-pay patients. The organization serves patients regardless of insurance status and offers sliding fee scale based on income.
2. Federal and State Government Funding: Health Center Program funding through HRSA under 42U.S.C.254b, HHS funding, Federal Emergency Management Agency (FEMA), Illinois Department of Human Services (IDHS), Illinois Department of Children and Family Services (IDCFS), and other federal/state sources.
3. Foundation and Grant Funding: Funding from foundations including Community Memorial Foundation and various other foundations that support specific programs.
4. Individual and Corporate Donations: Tax-deductible donations from individuals, corporations, and community groups. The organization is a 501(c)(3) nonprofit with tax ID number 36-2170869.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Pillars Community Health is a nonprofit Federally Qualified Health Center (FQHC) that delivers integrated primary medical care, dental care, behavioral health, psychiatry, substance use disorder treatment, and social services (including 24-hour domestic violence and sexual assault hotlines and an emergency shelter) at multiple physical locations and through community-based partnerships in the western and southwestern suburbs of Chicago. Services are offered on a sliding fee scale, with many community programs provided free, and are accessible to insured, uninsured, and underinsured individuals and families.

Product overview

Pillars Community Health is a nonprofit Federally Qualified Health Center (FQHC) offering integrated health and social services across the western and southwestern suburbs of Chicago. The organization operates as a unified platform combining Community Health Center Services (medical, dental, behavioral health, and psychiatry) with Behavioral Health and Support Services (outpatient mental health, substance use disorder treatment, community support programs, crisis services, and employment support), Domestic and Sexual Violence Services (24-hour hotlines, emergency shelter, advocacy, and counseling), and Community Education and Outreach programs. This integrated model, one of the first in Illinois to combine primary medical and dental care with mental health and social services, allows patients to access coordinated whole-person care through a single organization.

Differentiator

Problem solved

Functional benefit

Brands

• Buddy's Place: Childhood bereavement support program offering family-based support groups to children and teens ages 4-18 and their families who are grieving the death of someone significant.
• Constance Morris House

Products and services

• Community Health Center Services Whole-person care combining medical, dental, behavioral health, and benefits/enrollment assistance delivered at Health Center locations in the western and southwestern suburbs of Chicago; available on a sliding fee scale to patients regardless of insurance status.
• Medical Services Primary medical care for pediatric, adult, and women's health patients including prenatal/postnatal services, with same-day appointments available at Health Center locations.
• Dental Services Full-service dental care including preventive care, fillings, emergency care, extractions, and oral cancer screening for adults and children served by the FQHC.
• Psychiatry Services Comprehensive psychiatric evaluations, medication management, medication-assisted recovery, and integrated care for children, adolescents, and adults, provided free of charge.
• Outpatient Mental Health Services Professional mental health support including office-based, home-based, and community-based therapy for children, adolescents, adults, and families; serves more than 5,000 individuals annually.
• Integrated Behavioral Health Annual screenings for depression, anxiety, domestic violence, and substance use integrated directly into primary care visits with coordinated psychiatry services.
• Substance Use Disorder Services Outpatient substance abuse treatment including DUI evaluations, risk education, and tailored services for clients with additional risk factors; licensed by the Illinois Department of Human Services Division of Substance Use Prevention and Recovery.
• Medication-Assisted Recovery (MAR) Low-barrier, no-wait program combining FDA-approved medications with counseling and behavioral therapies for opioid use disorder and alcohol dependence, endorsed by SAMHSA.
• Community Support-Individual (CS-I) Community-based mental health support connecting children, adolescents, and adults with trained staff to build skills and achieve therapeutic goals. The Adult CS-I program launched in 2016 and the original CS-I program for children and adolescents in 1994.
• Community Support Team (CST) Team-based behavioral health support for people with severe mental illness to decrease hospitalizations and increase functioning in the community.
• Community Integrated Living Arrangement (CILA) Residential support services for adults with severe mental illness providing housing, skills training, and daily living assistance; launched in 1989.
• Mobile Crisis Response / SASS 24-hour crisis intervention services for suicidal behavior, severe aggression, mental illness, and family conflict delivered at no cost to clients; operating since 1976.
• Employment Services (IPS) Individual Placement and Support (IPS) evidence-based employment services helping individuals with severe mental illness find and maintain employment at no cost.
• Family Support Program (FSP) Illinois Family Support Program coordination assisting families with a child or adolescent with serious emotional disturbance in obtaining funding for mental health services.
• Domestic Violence Services 24-hour hotline, crisis intervention, case management, therapy, and legal and medical advocacy for adult and child survivors of domestic violence; provided free of charge since 1979.
• Constance Morris House Domestic Violence Shelter 24-hour confidential emergency shelter for domestic and sexual violence survivors with private family rooms, counseling, and legal/medical advocacy on site.
• Sexual Assault Services Certified rape crisis center services including 24-hour hotline, criminal justice and medical advocacy, therapy, and prevention education; the local contact for the RAINN national hotline for the service area; provided free of charge since 1990.
• Partner Abuse Intervention Program (PAIP) Court-approved psychoeducational program for individuals who have caused harm in intimate partner relationships; offered in English and Spanish; intake assessment $125, orientation workshop $25, weekly group sessions $25 for a minimum of 26 sessions.
• Buddy's Place Childhood Bereavement Support Free family-based support groups, monthly gatherings, and 8-week sessions for children and teens ages 4-18 and their families grieving the death of someone significant; offered since 2000.
• Community Education and Outreach Prevention education programs including The Locker Room Project, Mental Health First Aid training, and presentations on mental health, substance abuse prevention, domestic/sexual violence awareness, childhood grief, nutrition, and oral health delivered at schools, churches, workplaces, and community events.
• Benefits and Enrollment Assistance Insurance eligibility screening and enrollment assistance for Medicaid, Marketplace insurance, SNAP, and sliding fee scale programs; helps low-income patients access coverage and discounted prescriptions through the 340B program.
• Community Healthcare Network of the Western Suburbs Care coordination network launched in 2009 providing low-cost medical care, specialty care, free laboratory services (via LabCorp), and discounted prescriptions for uninsured adults across the western suburbs.

Quantifiable outcome

• More than 5,000 individuals served annually through outpatient mental health services
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• AMITA Health Adventist Medical Center La GrangecoreStrategic or Co-development Partner · 1 January 2009Hospital partner providing diagnostic, radiology services, and hospitalization for the Community Healthcare Network of the Western Suburbs. Also a partner for domestic violence medical advocacy services.
• LabCorpcoreStrategic or Co-development Partner · 1 January 2009Laboratory services provided free of charge through LabCorp for patients enrolled in the Community Healthcare Network.
• BEDS PluscoreStrategic or Co-development PartnerPartnership at BEDS Plus Linda Sokol Francis Summit Service Center providing onsite access to medical and behavioral health services for individuals experiencing homelessness in need of respite care, in partnership with AdventHealth.
• Argo Community High SchoolminorStrategic or Co-development PartnerFormalized agreement to provide behavioral and mental health services to students and families at the school located at 7329 W 63rd St.
• Riverside Brookfield High SchoolminorStrategic or Co-development PartnerPartnership with the school and Riverside Township Mental Health Board to provide behavioral health support services to students and families.
• St. Mary SchoolminorStrategic or Co-development PartnerPartnership to provide behavioral health support services to students and families at the school.
• NAMI Metro SuburbancoreStrategic or Co-development PartnerCollaboration at The Loft at Eight Corners location in Brookfield providing free mental health education and The Living Room program. NAMI DuPage co-coordinates Mental Health First Aid trainings.
• RAINN (Rape and Incest National Network)coreStrategic or Co-development PartnerPillars Community Health is the local contact for the RAINN hotline. When someone from the service area calls RAINN, the hotline automatically connects the caller to Pillars Community Health.
• Hospital Partners for Sexual Assault ServicescoreStrategic or Co-development PartnerPartnership with Loyola University Medical Center, MacNeal Hospital, Rush Oak Park Hospital, Westlake Hospital, AMITA Health Adventist Medical Center La Grange, Gottlieb Memorial Hospital, MetroSouth Medical Center, and Palos Hospital for sexual assault services.
• University Partners for Sexual Assault PreventionminorStrategic or Co-development PartnerPartnership with Dominican University, Concordia University Chicago, St. Xavier University, Moraine Valley Community College, Morton College, Trinity Christian College, and Lincoln College of Technology for prevention education and services.
• Illinois Coalition Against Sexual Assault (ICASA)coreOthersFunded and monitored by ICASA for sexual assault services.
• Illinois Coalition Against Domestic Violence (ICADV)coreOthersFunded and monitored by ICADV for domestic violence services.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Greater Family Health: Suburban-Chicago and northern Illinois FQHC providing integrated primary, dental, and behavioral health on a sliding fee scale, comparable in service mix and patient population although serving different geographies.

Direct peers

• Aunt Martha's Health & Wellness: Federally Qualified Health Center and social services network in Illinois providing integrated primary care, behavioral health, and family support services across multiple counties, with a similar mission-driven, sliding-fee model.
• PCC Community Wellness Center: Chicago-area FQHC delivering primary medical, behavioral health, and dental services on a sliding fee scale, with a comparable integrated-care and community-health model.
• Howard Brown Health: Chicago FQHC providing primary medical, behavioral, and social services to underserved populations, with an integrated model and FQHC reimbursement structure similar to Pillars.
• Rosecrance: Illinois-based nonprofit behavioral health provider offering substance use disorder treatment, mental health, and prevention services, directly comparable to Pillars' substance use disorder and behavioral health programs.
• Heartland Health Centers: Illinois FQHC offering primary medical, dental, and behavioral health care to uninsured and underinsured patients, directly comparable in scope and reimbursement model to Pillars.
• Metropolitan Family Services: Chicago-area nonprofit offering behavioral health, domestic violence, and community-based social services aligned with several Pillars program lines including counseling, crisis response, and case management.
• Erie Family Health Centers: Chicago-area FQHC providing integrated medical, dental, and behavioral health services on a sliding fee scale to underserved populations, with multiple sites serving a comparable patient mix to Pillars.
• Thresholds: Chicago-based nonprofit providing mental health, substance use, housing, and employment services for individuals with serious mental illness, directly comparable to Pillars' behavioral health and CILA programs.

Emerging players

• Hamdard Healthcare: Chicago-area FQHC serving immigrant and underserved communities with primary care, behavioral health, and social services, overlapping with Pillars on language-access and community-health-center functions.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/pchcares
• YouTubeyoutube.com/user/PillarsCommunity1
• Facebookfacebook.com/PillarsCommunityHealth

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pillars Community Health