Turning Point

What Turning Point does

Turning Point, Inc. is a Massachusetts-based 501(c)(3) non-profit organization, founded in the mid-1970s, that delivers residential and community-based services to adults with intellectual and developmental disabilities across the Merrimack Valley and North Shore regions. The organization operates four core programs: Residential Services and Intensive Behavioral Support (24/7 group home care in 34+ residences across 12 cities and towns, including forensic services for individuals with co-occurring psychiatric diagnoses — described as the only such program north of Boston), Individual Support Services (ISS) for high-functioning adults living independently, the Turning 22 transition program for young adults with autism and developmental disabilities, and the Urban Youth Collaborative Program (UYCP), a grant-funded 8-week summer internship for college students. Service population totals approximately 160 individuals, including those in residential care and those living on their own with part-time support.

The underlying delivery model is labor-intensive and clinically driven, relying on person-centered planning, ABA-based supports, 24/7 oversight in group settings, and clinical/therapeutic services. There is no proprietary technology platform; the organization operates through traditional in-person service delivery.

Turning Point's business model is funded primarily by Massachusetts state agencies — Department of Developmental Services (DDS), Massachusetts Rehabilitation Commission (MRC), Department of Transitional Assistance (DTA), and federal HUD for seven group residence properties — supplemented by individual donations, corporate sponsorships of fundraising events (Nine & Dine Golf Tournament, Walk & Roll), and small retail items such as the TPI Calendar. Donations range from $25 to custom amounts with recurring options. Operations are led by President & CEO Alan J. Klein and governed by an independent Board of Directors; there is no parent company or holding entity.

Name

Turning Point

Legal name

Turning Point, Inc.

Website

https://turningpointinc.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

Turning Point, Inc. is a Massachusetts 501(c)(3) non-profit that provides residential, behavioral, forensic, and independent living support services to approximately 160 adults with intellectual and developmental disabilities across 34+ group residences in the Merrimack Valley and North Shore regions.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Mental Health and Substance Abuse Facilities (62322), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Housing Transition & Supported Living Navigation (EDAKANAK)

akta.pro secondary industries

Autism Transition Planning & Postsecondary Readiness (Educational) (EDAKAKAK), College Readiness & Disability Services Transition Support (EDAKANAB), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

Keywords

• Developmental disability services
• Residential care services
• Intellectual disability support
• Nonprofit human services
• Community-based housing

Headquarters

HQ city

Newburyport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: Primary funding from Department of Developmental Services (DDS), Massachusetts Rehabilitation Commission (MRC), and Department of Transitional Assistance (DTA) for residential and support services.
2. Individual Donations: Individual donations accepted through website, mail, and special campaigns. Donation amounts ranging from $25 to custom amounts with options for one-time or recurring payments (monthly, quarterly, biannually, annually).
3. Government Grants and Housing Subsidies: Additional funding from Community Economic Development Assistance Corporation (CEDAC), Federal Home Loan Bank, and HUD for seven properties. HUD provides funding for seven group residences.
4. Special Events and Sponsorships: Revenue from fundraising events including Annual Nine & Dine Golf Tournament, Walk & Roll event, and calendar sales. Corporate sponsorships for events ranging from $100 to $1,500.
5. Calendar Sales: Sale of TPI 2026 Calendars featuring artwork of individuals served, priced at $20 each.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Turning Point, Inc. is a non-profit organization that provides residential and support services to individuals with intellectual and developmental disabilities across the Merrimack Valley and North Shore areas of Massachusetts. Core offerings include group residential care with intensive behavioral support, the only forensic services north of Boston for adults with intellectual disabilities and psychiatric diagnoses, independent living support for high-functioning adults, and the Turning 22 transition program for young adults with autism and developmental disabilities. Services are delivered through 34+ residences and 25+ independent living arrangements in 12 cities and towns, funded primarily through Massachusetts state agencies (DDS, MRC, DTA) and federal HUD housing subsidies.

Product overview

Turning Point, Inc. is a non-profit organization providing human services to individuals with intellectual and developmental disabilities. The organization operates four core service programs: Residential Services & Intensive Behavioral Support (providing 24/7 care in group homes for adults with complex behavioral needs, including the only forensic services north of Boston for this population), Individual Support Services (ISS for high-functioning adults living independently), the Turning 22 Program (for young adults transitioning from school with autism and developmental disabilities, offering ABA-based support), and the Urban Youth Collaborative Program (a summer internship giving college students hands-on human services experience with four transferable credits). Services are delivered across 34+ residences and 25+ independent living arrangements in 12 cities and towns in the Merrimack Valley and North Shore regions of Massachusetts.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Services & Intensive Behavioral Support Provides 24/7 residential care and intensive behavioral support for intellectually and developmentally disabled adults with physical, emotional, and behavioral challenges in the Merrimack Valley and North Shore areas of Massachusetts. Includes forensic services and treatment for adults with intellectual disabilities and psychiatric diagnosis (the only such program north of Boston), along with person-centered planning, clinical support, therapeutic opportunities, and recreational therapy across 34+ group residences.
• Individual Support Services (ISS)

Quantifiable outcome

• 150+ individuals supported across 34+ residences and 25+ independent living situations
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor.

• Providers' CouncilminorOthersMassachusetts' Largest Human Services Membership Association. Turning Point provides a link to their website as a resource.
• ADDP (Association of Developmental Disabilities Providers)minorOthersAssociation supporting developmental disabilities providers. Turning Point provides a link to their website as a resource.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Bay Cove Human Services: Massachusetts-based nonprofit providing residential, mental health, and IDD services across Greater Boston. Operates group homes and supportive living programs directly comparable to Turning Point's residential and intensive behavioral support offerings.
• Vinfen: Massachusetts-based human services nonprofit serving people with intellectual/developmental disabilities, mental health conditions, and brain injuries. Provides residential, day, and behavioral health supports comparable to Turning Point's service mix.
• Justice Resource Institute (JRI): Massachusetts-based nonprofit providing residential, educational, clinical, and behavioral health services to children, adults, and families. Operates group homes and intensive residential programs in a comparable model to Turning Point.
• Eliot Community Human Services: Massachusetts-based nonprofit serving individuals with mental health, IDD, and behavioral health needs through residential, clinical, and community programs. Operates in a similar geography and funding environment to Turning Point.
• LifeStream: Massachusetts-based nonprofit serving individuals with intellectual and developmental disabilities and behavioral health needs through residential, day, and family support services. Comparable regional IDD provider serving similar populations.
• Bridgewell: Massachusetts-based nonprofit providing residential, day, and employment supports for individuals with intellectual and developmental disabilities. Operates group homes and community-based programs in a comparable model to Turning Point.

Broad incumbents

• Sevita (formerly The MENTOR Network): National provider of residential, day, and behavioral health services for individuals with intellectual and developmental disabilities. Sevita operates at a much larger scale across many states, making it the broadest incumbent comparable to Turning Point's residential IDD model.
• RHA Health Services: National provider of behavioral health, intellectual/developmental disability, and substance use services with residential and community-based programs. Operates at larger scale across multiple states with comparable service lines to Turning Point.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TurningPointNewburyportMA
• LinkedInlinkedin.com/company/turningpointincma

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Turning Point