CMI Communications
CMI Communications (dba ON Services) is a U.S. national full-service event production company providing AV, lighting, scenic design, and creative production services to Fortune 500 corporations, associations, and hospitality venues, with embedded managed AV at hotels and convention centers.
- Company typePrivate
- Founded1984
- HeadquartersRochester, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CMI Communications does
CMI Communications, operating commercially as ON Services, is a U.S.-based event production services company founded in 1984 and headquartered in Rochester. The company provides full-service event production for corporate, association, and entertainment clients, spanning AV design, lighting, scenic and stage design, projection mapping, audio, virtual and hybrid event production, and equipment rentals. Its technology portfolio centers on AV production hardware and software, including LED video walls, digital signage, touchscreen systems, and virtual reality solutions. The company operates through two primary sub-brands: ON Site Audio Visual, which embeds managed AV services at hotels, convention centers, and resorts, and Studio by ON Services, a creative hub launched in 2025 for immersive content creation and virtual production.
ON Services generates revenue through four primary streams: project-based event production contracts, equipment rentals, embedded in-house AV managed services at venue partners, and creative/scenic design services. Pricing is quote-based with no public tiers; engagements are scoped to client requirements and billed under multi-year contracts at the venue-services level. The go-to-market combines direct enterprise field sales (website quote requests, RFPs, inside sales via toll-free phone) with channel partnerships, most notably AV Alliance for international reach and venue partnerships such as the Oregon Convention Center for domestic embedded AV. The company serves Fortune 500 corporations, professional associations, conference organizers, entertainment/touring acts, event agencies, and hospitality venues across the United States, with global event support enabled through alliance partnerships.
CMI Communications firmographics
Firmographics- Name
- CMI Communications
- Legal name
- ON Services
- Website
- https://cmiav.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CMI Communications (dba ON Services) is a U.S. national full-service event production company providing AV, lighting, scenic design, and creative production services to Fortune 500 corporations, associations, and hospitality venues, with embedded managed AV at hotels and convention centers.
- Ownership category
- akta.pro rank
CMI Communications industry classification
Industry- Product category
- Live Event Production Services
- NAICS
- Motion Picture and Video Production (512110), Motion Picture and Sound Recording Industries (512)
- SIC
- Services-Allied To Motion Picture Production (7819), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Conferences & Conventions Operations Services (Registration, AV, Logistics) (MPAGAGAM)
- akta.pro secondary industry
- Virtual/Hybrid Conference Production & Platform Management (THAHACAM)
Keywords
Where CMI Communications is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CMI Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Event Production Services: Full-service event production including AV design, lighting, scenic design, mapping, and creative solutions for corporate events, conferences, concerts, and trade shows. Revenue generated through project-based professional services contracts.
- Equipment Rentals: Rental of AV equipment including audio, video, lighting, computers, and staging equipment for events.
- In-House AV Management: Managed services providing on-site audio visual support at hotels, convention centers, and resorts as an embedded provider.
- Creative and Scenic Design: Custom scenic design, stage design, and creative content development services for events and exhibits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom event production solutions |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
CMI Communications product offering
Product offeringCore offering
CMI Communications operates as a national full-service event production company providing audio visual design, lighting, scenic design, projection mapping, and creative solutions for in-person, virtual, and hybrid events including corporate meetings, conferences, trade shows, concerts, and product launches. Through its ON Site Audio Visual division it embeds in-house AV services at hotels, convention centers, and resorts, while Studio by ON Services extends offerings into immersive content creation and virtual production. Revenue is generated via professional services contracts, equipment rentals, and managed in-house venue services.
Product overview
ON Services is a national full-service event production company offering a comprehensive portfolio of AV and event services. The core offering includes event production (in-person, virtual, and hybrid), AV technology solutions (LED walls, digital signage, touchscreen, VR), and creative services (lighting, scenic design, stage design, projection mapping). The company operates through two main sub-brands: Studio by ON Services (a creative hub for immersive content creation and virtual production) and ON Site Audio Visual (in-house AV services at hotels, convention centers, and resorts). Services span audio, video, lighting, scenic design, speaker services, content management, and equipment rentals, with teams strategically located throughout the U.S.
Differentiator
Problem solved
Functional benefit
Brands
- Studio by ON Services: A dedicated creative hub for immersive content creation, virtual production, and innovative design, empowering clients to visualize, refine, and elevate their event experiences before they go live.
Products and services
- Event Production Services (In-Person, Virtual, Hybrid) National full-service event production covering AV design, lighting, scenic design, mapping, and creative solutions for in-person, virtual, and hybrid events including meetings, conferences, trade shows, concerts, and corporate events. Targets Fortune 500 corporations, associations, and event agencies.
- Studio by ON Services Dedicated creative hub extending the company's capabilities into immersive content creation, virtual production, and innovative design. Enables clients to visualize, refine, and elevate event experiences before going live. Targets enterprise clients producing brand and event experiences.
- ON Site Audio Visual (In-House AV Services) Division providing embedded in-house audio visual services to hotels, convention centers, and resorts. Offers customized services utilizing innovative technology and professional hospitality-minded staff. Targets venue operators needing ongoing AV support.
- Virtual Event Production Virtual and hybrid event architecture combining live and digital elements for sales conferences, customer meetings, awards shows, and product launches. Designed to make emotional connections with remote and hybrid audiences.
- Concert Touring Services Touring production services for entertainment acts and live performance tours, supporting on-the-road concert production.
- Conferences and Trade Shows Production End-to-end AV solutions for conferences, trade shows, association meetings, and medical conferences, including speaker services, content management, exhibitor services, and special events. Targets associations and trade show organizers.
- AV Equipment Rentals Rental of AV equipment including audio, video, lighting, computers, and staging equipment for events on a usage-based model.
- Scenic and Stage Design Services Creative scenic design, stage design, and content development services for events, exhibits, and productions, including custom scenic design for corporate events and live experiences.
- Lighting Design Services Lighting design services for events to create visual atmosphere and impact, supported by immersive lighting systems for event environments.
- Audio Services Professional audio services for events including sound reinforcement, mixing, and audio equipment deployment for general sessions, breakouts, and live performances.
- Projection Mapping Services Projection mapping services that project visuals onto surfaces for immersive, dynamic event displays and brand experiences.
- LED Video Walls Immersive LED video wall technology offering deployed for event displays and large-format visual experiences at corporate events, trade shows, and live productions.
- Virtual Reality Solutions Virtual reality technology offering for immersive event experiences and interactive brand activations.
- Hotel Audio Visual Services In-house AV services tailored for hotel properties with customized support and technology deployment, delivered as an embedded venue service.
- Convention Center Audio Visual Services In-house AV services for convention centers, delivered as an embedded managed services provider supporting large-scale events.
Quantifiable outcome
- Oregon Convention Center partnership contributes over $500 million in consumer spending each year through event activities
Companies that use CMI Communications
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles4 records
CMI Communications technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
CMI Communications partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- AV AlliancecoreON Services joined the AV Alliance to serve US clients on a global scale. Through this partnership, ON Services has the capacity and expertise to support event planning needs in North America, Latin America, Europe, Asia, and any other region around the world.
- Oregon Convention Center (OCC)coreON Site Audio Visual, a division of ON Services, announced partnership with The Oregon Convention Center (OCC). The OCC is one of the largest event venues in the Pacific Northwest, generates thousands of jobs, and contributes over $500 million in consumer spending each year through its business activities.
- AVIXA (Audiovisual and Integrated Experience Association)minorAVIXA produces events for the professional audiovisual industry to showcase the latest technology and provide networking and learning opportunities for industry professionals.
- Event Production NetworkminorIndustry network for event production professionals providing collaboration and industry standards.
- Event Safety AllianceminorIndustry organization focused on event safety standards and best practices for the events industry.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
CMI Communications competitors and assessment
Company assessmentDirect peers
- Encore (formerly PSAV): Encore is the largest provider of event technology, production, and venue AV services in North America, with deep hotel and convention-center in-house relationships. It directly competes with ON Services across corporate events, conferences, and in-house venue AV.
- Freeman: Freeman is a global leader in event experiences, including AV production, scenic design, and trade show services for associations and brands. It overlaps directly with ON Services' corporate, association, and trade show production offerings.
- Swank Audio Visuals: Swank provides event AV production, projection, lighting, and in-house venue services to hotels, convention centers, and resorts. It competes head-to-head with ON Site Audio Visual in the embedded venue AV segment.
- LMG: LMG is a national provider of video, audio, and lighting rental and event production services, serving corporate, association, and entertainment clients. It is a direct peer to ON Services' production and rental business.
- GES (Global Experience Specialists): GES designs and produces live events, exhibits, and trade show experiences, including AV and content services for associations and exhibitors. It is highly comparable to ON Services' conferences and trade show offering.
- Sparks: Sparks is a global brand experience and event production agency serving enterprise and association clients. Its creative, scenic, and AV execution capabilities overlap closely with ON Services' full-service event production model.
- George P. Johnson Experience Marketing: GPJ designs and produces large-scale brand experiences, conferences, and trade show programs for enterprise clients. It competes with ON Services for corporate event and experiential marketing budgets.
- Bluewater: Bluewater is an event technology and AV production company serving corporate meetings, conferences, and trade shows. It is a direct peer in mid-market and enterprise event production.
- AVFX: AVFX is a Boston-based event production and AV rental company serving corporate and association clients in the Northeast. It competes with ON Services' corporate event and conference production business.
- MC2 (MC-squared): MC2 provides event, exhibit, and AV production services to corporate clients, with strengths in scenic design and live experiences. It is comparable to ON Services across design-led event production and trade show work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
CMI Communications social profiles
Digital presenceCMI Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
CMI Communications leadership team
Management profileNumber of profiles
CMI Communications subsidiaries and ownership
Company hierarchySubsidiaries1 record
CMI Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CMI Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CMI Communications
What does CMI Communications do?
CMI Communications operates as a national full-service event production company providing audio visual design, lighting, scenic design, projection mapping, and creative solutions for in-person, virtual, and hybrid events including corporate meetings, conferences, trade shows, concerts, and product launches. Through its ON Site Audio Visual division it embeds in-house AV services at hotels, convention centers, and resorts, while Studio by ON Services extends offerings into immersive content creation and virtual production. Revenue is generated via professional services contracts, equipment rentals, and managed in-house venue services.
Is CMI Communications a public or private company?
CMI Communications is a private company. It is classified as unknown and is currently operating.
When was CMI Communications founded?
CMI Communications was founded in 1984. It employs 11 to 50 people.
Where is CMI Communications based?
CMI Communications is headquartered in Rochester, United States, in the North America region.
How does CMI Communications make money?
Four revenue lines are on record. Event Production Services are the primary driver. The others are equipment Rentals, in-House AV Management and creative and Scenic Design.
Who are CMI Communications's main competitors?
Direct peers on record are Encore (formerly PSAV), Freeman, Swank Audio Visuals, LMG, GES (Global Experience Specialists), Sparks, George P. Johnson Experience Marketing, Bluewater, AVFX and MC2 (MC-squared).
Does CMI Communications have an API?
No public API is recorded for CMI Communications.
What industry is CMI Communications in?
CMI Communications's product category is Live Event Production Services. Its primary akta.pro industry code is MPAGAGAM, Conferences & Conventions Operations Services (Registration, AV, Logistics), with a secondary code of THAHACAM, Virtual/Hybrid Conference Production & Platform Management. Its NAICS code is 512110 and its SIC code is 7819.