What CBOSS does

CBOSS is a privately-held software vendor founded in 1996 and headquartered in Dubai Internet City, UAE (with operating subsidiary CBOSS Orient FZ-LLC), specializing in convergent IT solutions that automate end-to-end business and operations support for telecommunications service providers. Its core offering is the CBOSSconvergence3 platform, a unified, real-time, highly available BSS suite that integrates prepaid/postpaid/hybrid billing, online charging (CBOSSrtb with sub-100ms response time), policy and charging rules (CBOSSip with DPI), interconnection and roaming settlements (CBOSSinterConnect, CBOSSroam, CBOSSnrtrde), messaging (SMS/MMS/USSD), CRM and self-service, network management and mediation, business intelligence, and value-added services. The High-End configuration scales to 100+ million subscribers per processing node with 99.9999% availability on the proprietary CBOSS NonStop continuous-availability computing platform; a Mid-Range configuration targets operators up to 10 million subscribers. Supported access technologies span GSM/GPRS/EDGE, UMTS/HSPA, CDMA/CDMA2000, WiMAX, LTE, iDEN, and PSTN.

CBOSS monetizes through multi-year enterprise contracts combining software licensing for its product modules, professional services (implementation, consulting, training, technical support, outsourcing), and hardware supply including the proprietary NonStop platform. The go-to-market combines direct enterprise field sales to telecom operators, MVNOs, MVNEs, ISPs and utility companies globally with a dealer/agent channel partner program and strategic alliances with system integrators. Named customers include Azerfon-Vodafone (Azerbaijan 3G launch), Silknet (Georgia, data consolidation), Mir Telecom (triple interconnect), mvneco GmbH (MVNE — 50% of revenue from CBOSS), Orange Armenia, Globaltel, and NCC. Active markets include UAE, Germany, Armenia, Azerbaijan, and Kazakhstan, with claimed presence on all inhabited continents serving dozens of millions of subscribers. The company holds ISO 9001:2015 certification, has 501–1,000 employees, and operates with no disclosed venture capital, private equity, or public-market involvement.

Name

CBOSS

Legal name

CBOSS

Website

https://cbossgroup.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

CBOSS is a private Dubai-headquartered software vendor that develops and sells the CBOSSconvergence3 convergent BSS/OSS platform — real-time charging, billing, CRM, policy control, messaging, and analytics — to telecom operators, MVNOs, ISPs, and utility companies in over 50 countries, supplemented by professional services and proprietary high-availability hardware.

Ownership category

akta.pro rank

Product category

Telecom BSS/OSS Software

NAICS

Software Publishers (51321), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Telecom BSS software
• Real-time charging
• Convergent billing
• OSS automation
• Policy charging rules

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. Software Licensing: Licensing of CBOSSconvergence integrated BSS solutions including CBOSSrtb, CBOSSprepaid, CBOSSbcc, CBOSSip and other products for billing, customer care, network management, and business intelligence.
2. Professional Services: Implementation, consulting, technical support, training, and IT outsourcing services for telecom operators deploying CBOSS solutions.
3. Hardware Supply: Full range of hardware including CBOSS NonStop continuous availability computing platform, mid-range servers, and unified standardized platform for solution deployment.
4. Dealer/Agent Sales: Dealers buy products at dealer discounts and resell to end users; agents facilitate deals on commission basis.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

CBOSS develops and licenses a convergent Business Support Systems (BSS) / Operations Support Systems (OSS) software suite, branded CBOSSconvergence3, that automates telecom operator workflows across real-time charging, billing, customer care, network management, data/policy charging, interconnect settlements, roaming, messaging, and business intelligence. The suite is sold via software licensing, paired with CBOSS NonStop hardware, and bundled with implementation, consulting, and technical support services for telecom operators, MVNO/MVNE providers, ISPs, fixed-line carriers, and utility companies worldwide.

Product overview

CBOSS offers a comprehensive portfolio of convergent IT solutions for telecommunications operators consisting of multiple integrated product lines. The core platform is CBOSSconvergence3, a unified BSS (Business Support System) that integrates real-time charging (CBOSSrtb, CBOSSprepaid), billing and customer care (CBOSSbcc), data charging and policy control (CBOSSip), messaging (CBOSSsms, CBOSSmms, CBOSSussd, CBOSSsmsRouter), CRM (CBOSSacc, CBOSSics, CBOSSivvr, CBOSSmcm, CBOSSbonus), network management and mediation (CBOSStmn, CBOSSmdCDR, CBOSSmdDrive), business intelligence (CBOSSdss, CBOSSudr, CBOSSdwh, CBOSSdm), and value-added services (video, voice, content, and corporate services). The solutions are available in High-End configurations (scaling to 100+ million subscribers with 99.9999% availability) and Mid-Range configurations (scaling to 10 million subscribers). CBOSS also offers standalone products for operators with existing systems, including CBOSSrtb for real-time charging, CBOSSinterConnect for interconnect settlements, CBOSSroam for roaming management, and CBOSSnrtrde for fraud prevention.

Differentiator

Problem solved

Functional benefit

Brands

• CBOSSconvergence: Unified, realtime, highly available BSS solution for telecommunications service providers that automates billing, customer care, network management, data charging, roaming exchanges, messaging, business intelligence, and dealer/partner relationship management.
• CBOSSrtb
• CBOSSprepaid
• CBOSSbcc
• CBOSSip
• CBOSSics
• CBOSSivvr

Products and services

• CBOSSconvergence3 Unified convergent BSS platform for telecom service providers, available in High-End (100+ million subscribers, 99.9999% availability) and Mid-Range (up to 10 million subscribers) configurations, integrating all CBOSS BSS/OSS modules under a single-vendor stack.
• CBOSSrtb Real-time OCS-compliant charging system for 2G/3G/LTE networks with guaranteed response time under 100ms and linear scalability through clustering.
• CBOSSprepaid Prepaid billing platform for telecom operators and MVNOs supporting real-time balance control and convenient top-up, scaling to 5 million subscribers per installation.
• CBOSSip IP mediation, PCRF, and content-based rating platform with DPI for 4G/LTE/WiMAX data services and Wi-Fi access control.
• CBOSSbcc Integrated billing and customer care system automating telecom billing activities, settlements, inventory accounting, and reporting.
• CBOSSsms NonStop High-availability Short Message Service Center built on CBOSS NonStop architecture with fully redundant, distributed SMSC processing.
• CBOSSinterConnect Automated interconnect settlements system for accurate accounting, charging, analysis, and reconciliation of transit voice, IP, and signaling traffic.
• CBOSSnrtrde Near Real Time Roaming Data Exchange subsystem for roaming fraud prevention with CDR exchange every 5-15 minutes.
• CBOSSroam Roaming management system covering the full lifecycle of roaming agreements with 24x7 automatic operation.
• CBOSSacc Automated customer care platform providing IVR, SMS, and USSD self-service interfaces with inbound and outbound notifications.
• CBOSSics Web-based customer self-service system for subscribers to manage accounts, services, payments, and bill viewing, with a corporate subsystem for B2B account management.
• CBOSSivvr Interactive Voice and Video Response system combining IVR with 3G video call technology for visual customer service.
• CBOSSmcm End-to-end marketing campaign management with audience selection, execution, and effectiveness evaluation for targeted subscriber marketing.
• CBOSSdss OLAP-based decision support system for on-line analytical processing of large datasets across marketing, sales, finance, and service operations.
• CBOSSdm Data mining module for CRM projects supporting customer segmentation, churn prediction, and behavioral profiling.
• CBOSSdwh Data warehouse solution with automated data collection, cleansing, consolidation, and storage for downstream BI solutions.
• CBOSSsdp Service Delivery Platform enabling development of new Intelligent Network services via a graphical drag-and-drop interface without coding.
• CBOSS Implementation and Integration Services Turnkey implementation, integration, consulting, and IT outsourcing services for telecom operators deploying CBOSS BSS/OSS solutions.

Quantifiable outcome

• 99.9999% availability with no downtime for High-End solutions
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability11 records

Feature6 records

Partnerships

One partnership is on record.

• Constructive Intellect Contest Strategic PartnersminorStrategic or Co-development Partner · 1 January 2017In 2017, CBOSS Orient partnered with several companies from different countries that share CBOSS philosophy to organize and conduct the Constructive Intellect Contest (CIC) - a global search, selection, and recruitment project based on new technologies. The specific partner company names are not disclosed in the available source data.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Amdocs: Long-standing global leader in BSS/OSS for telecom operators, serving Tier-1 carriers across billing, CRM, and digital services. CBOSS itself cites Amdocs as a system it integrates with via APIs, confirming direct overlap in the operator BSS market.
• Ericsson (Business Support Systems / Cradlepoint-side OSS): Ericsson offers operator-grade BSS/OSS and network management solutions as part of its broader telecom equipment portfolio, competing with CBOSS in convergent charging, billing, and network management for mobile operators.
• Nokia (NetGuard / AVA BSS suite): Through its former Comptel acquisition and broader network software business, Nokia delivers real-time charging, policy control, and BSS for operators — directly comparable to CBOSSconvergence and CBOSSip/PCRF functionality.
• Huawei (Carrier BSS/OSS): Huawei offers BSS/OSS and convergent charging solutions as part of its end-to-end telecom portfolio, competing with CBOSS particularly in CIS, Central Asia, and Middle Eastern operator markets where both have presence.

Direct peers

• Netcracker Technology: Netcracker provides end-to-end BSS/OSS and digital experience platforms for telecom and cable operators globally. Closest direct competitor to CBOSS in delivering an integrated convergent stack across billing, CRM, and service fulfillment.
• CSG International: CSG sells convergent billing, charging, and customer care solutions to operators worldwide. Directly comparable product overlap to CBOSSrtb, CBOSSbcc, and CBOSSconvergence — particularly in MVNO/MVNE enablement and real-time charging.
• Optiva (formerly Redknee Solutions): Optiva offers real-time billing, charging, and digital BSS platforms geared toward Tier-2 and Tier-3 operators and MVNOs. Directly overlaps with CBOSSprepaid and CBOSSrtb for converged prepaid/postpaid rating at operator scale.
• Tecnotree: Finnish-headquartered BSS provider focused on digital BSS, customer experience, and monetization for Tier-2 operators — particularly strong in emerging markets (MEA, APAC, LatAm), making it a near-direct competitor to CBOSS's geographic sweet spot.

Emerging players

• Mavenir: Mavenir delivers cloud-native, end-to-end 4G/5G network and BSS software, repositioning legacy telecom software toward open architecture. Represents the cloud-native competitive threat to CBOSS's on-premise convergent stack.
• Qvantel: Cloud-native digital BSS provider serving Tier-1 and Tier-2 operators with SaaS BSS. Represents the shift to subscription/tomcat-cloud models that competes with on-prem BSS suites like CBOSSconvergence.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cbossgroup
• LinkedInlinkedin.com/company/cboss

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CBOSS