What Crawford Software does

Crawford Software Consulting, Inc. is a privately held ERP consulting firm founded in 2001 and headquartered in Londonderry, New Hampshire. The company specializes in implementing, upgrading, and supporting SYSPRO and Epicor ERP platforms for manufacturing and distribution clients, with an additional footprint in food and beverage, medical device, and automotive supplier verticals. Crawford holds elite SYSPRO partner status, Epicor Services partner status for over 15 years, and operates as a Gold sponsor of Epicor Insights 2026. The firm is bootstrapped and founder-led, with CEO and founder Steven M. Carr at the helm, and reports a headcount band of 11–50 employees serving primarily New England and the Tri-State area.

The company's core offering is professional services across the full ERP lifecycle — new implementations, version upgrades, customizations and interfaces, ongoing support, and process improvement consulting — underpinned by proprietary project methodologies and upgrade toolsets refined over 20+ years. In April 2026, Crawford launched Crawford Connect, its first productized platform, which delivers three specialized portals (Buyer, Supplier, Customer) to consolidate supply chain data and workflows. Crawford generates revenue on a quote-based professional services model with no public pricing; its go-to-market combines direct enterprise sales, channel-driven referrals through SYSPRO and Epicor partner ecosystems, and event-based lead generation across multiple industry trade shows. In the same month, the firm announced a strategic partnership with Aether AI enabling two-way geographic expansion into Indonesia, Hong Kong, and Mainland China, alongside access to Aether's AI-native BI tooling.

Name

Crawford Software

Legal name

Crawford Software Consulting, Inc.

Website

https://crawford-software.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Crawford Software is a private ERP consulting firm that implements and supports SYSPRO and Epicor platforms for manufacturing and distribution clients in the Northeast US. The firm recently launched its proprietary Crawford Connect platform and expanded into Asia via an Aether AI partnership.

Ownership category

akta.pro rank

Product category

ERP Consulting and Implementation Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Vendor & Contract Management (Software/Cloud) (BPAEAOAD)

akta.pro secondary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Erp consulting services
• Erp implementation
• Syspro partner
• Epicor services partner
• Manufacturing erp support

Headquarters

HQ city

Londonderry

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ERP Consulting Services: Crawford Software generates revenue through professional services engagements including new ERP implementations, version upgrades, customizations and interfaces, ongoing support, process improvement consulting, and full staffing support for ERP projects. The company operates as a services firm with expertise across SYSPRO and Epicor ERP platforms.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Crawford Software is an ERP consulting and implementation firm that helps manufacturing and distribution companies deploy, upgrade, customize, and support SYSPRO and Epicor ERP systems, including Epicor Kinetic. The firm supplements these professional services with Crawford Connect, a proprietary supply-chain platform featuring Buyer, Supplier, and Customer portals that consolidates workflows and data across trading partners.

Product overview

Crawford Software is an ERP consulting firm offering a portfolio of implementation, upgrade, consulting, and support services centered on two major ERP platforms: SYSPRO and Epicor (including Epicor Kinetic). The company has developed a proprietary platform called Crawford Connect, which provides three specialized portals for buyers, suppliers, and customers to streamline supply chain operations. Services span the full ERP lifecycle including new implementations, version upgrades, customizations and interfaces, ongoing support, process improvement consulting, and full staffing support for ERP projects.

Differentiator

Problem solved

Functional benefit

Brands

• Crawford Connect: A comprehensive ERP platform built around three specialized portals for Buyer, Supplier, and Customer, designed to bring clarity, efficiency, and alignment to modern operations.

Products and services

• Crawford Connect A proprietary ERP platform from Crawford Software featuring three specialized portals for buyers, suppliers, and customers that consolidate critical supply chain data and workflows to enable faster decisions, reduce errors, and streamline communication across trading partners.
• SYSPRO ERP Implementation Services Consulting and implementation services for SYSPRO ERP, including new implementations, version upgrades, customizations, and ongoing support, delivered by Crawford Software as an elite SYSPRO partner with over a decade of experience across multiple SYSPRO versions for manufacturing and distribution clients.
• Epicor ERP Implementation Services Consulting, implementation, optimization, and support services for Epicor ERP, including Epicor Kinetic, delivered by Crawford Software as an Epicor Services Partner for over 15 years to manufacturing and distribution companies.
• ERP Consulting Strategic ERP consultation services from Crawford Software that combine functional, technical, and industry expertise to align ERP systems with client business processes, growth plans, and operational goals.
• ERP Upgrades Specialized ERP upgrade services from Crawford Software that introduce the latest SYSPRO or Epicor features and functionality, executed using a proprietary project methodology and toolset refined over twenty-plus years to minimize downtime and business disruption.
• ERP Support Comprehensive, tailormade support packages from Crawford Software for numerous versions of Epicor and SYSPRO ERP systems, drawing on more than 20 years of experience to provide ongoing services that keep client environments operational.
• ERP New Implementation End-to-end new ERP implementation services from Crawford Software that tailor each stage of deployment to client business goals, ensuring the resulting SYSPRO or Epicor system becomes a long-term operational asset.

Quantifiable outcome

• On-time project delivery for ERP implementations
• +1 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Aether AIcoreStrategic or Co-development Partner · 13 April 2026Strategic partnership established in April 2026 enabling two-way market expansion: Crawford Software gains access to the U.S. market via Aether AI's technology capabilities (AI-native business intelligence tooling, ERP implementation support services, technical staffing from Asia-based delivery network), while Crawford Software serves as Aether AI's expansion partner across Asia markets (Indonesia, Hong Kong, Mainland China). The partnership represents a cross-border strategic alliance with Aether AI providing on-the-ground implementation capacity, regional market knowledge, and language coverage for Crawford's Asian market entry.
• SYSPROcoreChannel Partner/ Reseller/ DistributorCrawford Software is an elite SYSPRO partner with over a decade of partnership experience. The company specializes in SYSPRO ERP implementation, upgrades, and ongoing support for manufacturing and distribution companies. They have developed proprietary project methodologies and upgrade toolsets specifically for SYSPRO environments.
• EpicorcoreChannel Partner/ Reseller/ DistributorCrawford Software is an Epicor Services partner for over 15 years, providing end-to-end Epicor services including implementation, optimization, support, and strategic advisory. The company holds Gold sponsor status at Epicor Insights 2026 and operates in the Channel, Services & Hardware Partners section at Epicor events.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Panorama Consulting Group: Independent ERP consulting firm offering vendor selection, implementation, and optimization across multiple ERP platforms (including Epicor) for mid-market companies. Closely comparable business model to Crawford as a vendor-agnostic-to-multi-vendor implementation services firm.
• Logiq3: Epicor services partner focused on ERP implementations, upgrades, and custom development for manufacturing and distribution clients. Similar scale and Epicor-centric services portfolio.
• Datix: Epicor Gold partner and ERP consulting firm serving manufacturers and distributors, with similar implementation, upgrade, and support services. Direct comparable in Epicor channel positioning.
• Ultra Consultants: Mid-market ERP consulting firm specializing in discrete and process manufacturing, with deep Epicor and other ERP platform expertise. Direct comparable in target customer (mid-market manufacturers) and services model.
• WorkWise (now Aptean Epicor ERP reseller/integrator): Long-standing ERP software and services firm focused on manufacturers and distributors, with similar Epicor-adjacent channel position and mid-market focus. Comparable in customer segment and services delivery model.
• Boyer & Associates: Long-standing SYSPRO reseller and ERP implementation partner focused on manufacturing and distribution. Directly comparable as a SYSPRO-focused implementation partner of similar scale and customer base.
• Vantage Point ERP Solutions: Epicor-focused ERP consulting and implementation firm serving mid-market manufacturers and distributors. Comparable in scale, Epicor specialization, and target verticals.
• Symmetric ERP: ERP consulting firm and Epicor partner providing implementation, customization, and support to manufacturers and distributors. Comparable services mix and Epicor channel partner status.

Broad incumbents

• Slalom Consulting: Large national consulting firm with a dedicated ERP and cloud transformation practice covering Epicor, Microsoft, and other platforms. Overlaps with Crawford in ERP implementation services but operates at much larger scale across broader technology and strategy services.
• Accenture Industry X / ERP Practice: Global systems integrator with large-scale ERP implementation capabilities across multiple platforms and deep manufacturing industry coverage. Competes with Crawford on enterprise ERP rollouts, though focused on much larger engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CrawfordSoftwar
• YouTubeyoutube.com/@crawfordsoftware
• Facebookfacebook.com/CrawfordSoftware
• LinkedInlinkedin.com/company/crawford-software-consulting-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crawford Software