Caissa Tosun Development

What Caissa Tosun Development does

Caissa Tosun Development (凯撒旅游, Shenzhen Stock Exchange ticker 000796) is a Chinese publicly-listed travel services company headquartered in Beijing's Chaoyang district. The company operates a comprehensive tourism platform spanning outbound, inbound, and domestic travel packages, MICE (meetings, incentives, conferences, exhibitions) services, custom travel planning, visa processing, and themed travel experiences. Its product architecture combines proprietary self-operated tours (凯撒自营), a curated premium tier (凯撒甄选), and a global cruise vertical that includes Antarctic expeditions, Arctic voyages, and Mediterranean sailings, with supply partnerships spanning MSC and Ponant and exclusive charter operations such as the 10.5万吨级 "Ideal" cruise ship operating from Qingdao.

The company generates revenue through direct consumer sales of tour packages and ancillary services via an extensive physical distribution network of 46+ retail storefronts across 19 Chinese cities—including Beijing, Shanghai, Tianjin, Qingdao, Shenyang, Harbin, Dalian, Xi'an, Chongqing, Xiamen, and Fuzhou—supplemented by a centralized 400 customer-service hotline (400 606 6666) and four overseas branch offices in Hamburg, Munich, Paris, and London serving outbound Chinese travelers and overseas Chinese communities. Customer segmentation is horizontal across use cases rather than vertical by industry, and pricing is not publicly disclosed. The underlying technology stack is operational: an AutoNavi/AMap-based store locator, a standard web front-end, and traditional phone-based service, with no disclosed AI/ML, proprietary mobile application, or API platform. The company holds a Chinese Travel Agency Business Operating Permit (license L-BJ02314) authorizing domestic and outbound agency services, and is supported by 1,001-5,000 employees without disclosed subsidiaries, M&A activity, or external funding rounds in the available data.

Name

Caissa Tosun Development

Legal name

Caissa Tosun Development (凯撒旅游)

Website

https://caissa.com.cn

Company type

Public

Founded year

2005

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Caissa Tosun Development (凯撒旅游, Shenzhen ticker 000796) is a publicly listed Chinese travel services company operating outbound, inbound, domestic, MICE, cruise, and visa products through 46+ retail stores across China and four European branch offices, serving individual travelers, families, and corporate clients.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Tour Operators (56152), Tour Operators (561520), Travel Agencies (56151), Travel Agencies (561510), Scenic and Sightseeing Transportation, Water (48721)

SIC

Water Transportation (4400)

akta.pro primary industry

Luxury & VIP Destination Services (Concierge/Chauffeur) (THAKAEAG)

akta.pro secondary industries

Hotel + Pre/Post-Cruise Land Stays (Cruisetours) (THAEAHAC), Resort + Cruise Packages (All-Inclusive) (THAEAHAD)

Keywords

• Outbound travel services
• Domestic tourism packages
• Cruise travel bookings
• MICE event services
• Custom travel planning

Headquarters

HQ city

Chaoyang

HQ country

China

HQ region

Asia

Offices46 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Distribution channels2 records

Marketing channels1 record

Core offering

Caissa Tosun Development (凯撒旅游) is a Chinese travel services company operating outbound, inbound, and domestic tourism along with global cruise packages (including MSC, Ponant, and exclusive charter operations), custom travel planning, visa processing, themed tours, and MICE (meetings, incentives, conferences, exhibitions) services. The company distributes through 46+ branded retail stores across China plus overseas branch offices in Hamburg, Munich, Paris, and London.

Product overview

Caissa Tosun Development (凯撒旅游) operates as a comprehensive travel service platform offering a multi-category portfolio. The core offerings include outbound, inbound, and domestic travel services, complemented by MICE (meetings and exhibitions) services. The company provides both self-operated tours (凯撒自营) and curated selections (凯撒甄选), alongside specialized products such as global cruise packages (环球邮轮) covering Antarctic expeditions and Mediterranean voyages, custom travel planning (定制游), visa services, and themed travel experiences. The platform also extends to overseas business operations with branch offices in Germany, France, and the UK. The product architecture combines a unified service platform with specialized sub-brands and add-on services to serve diverse traveler segments from family groups to corporate clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Outbound Travel (出境游) International travel services covering destinations worldwide, including guided tours and self-operated travel packages for Chinese travelers going abroad.
• Inbound Travel (入境游) Travel services for international visitors entering China, including accommodation, transportation, and guided tours.
• Domestic Travel (国内游) Travel services within China, featuring routes across various Chinese destinations.
• MICE Services (会议会展) Meetings, incentives, conferences, and exhibitions services for corporate and association clients.
• Caissa Self-Operated Tours (凯撒自营) Proprietary travel packages directly operated by Caissa, offering exclusive itineraries and guaranteed service quality, including exclusive chartered cruise sailings such as the MSC Fantasia Aegean/Balkans itinerary.
• Caissa Select (凯撒甄选) Curated travel experiences selected by Caissa's experts, featuring premium destinations and accommodations.
• Global Cruises (环球邮轮) Worldwide cruise travel packages including Antarctic expeditions, Arctic Pole tours, and Mediterranean cruises aboard luxury vessels such as MSC Fantasia and Ponant Le Commandant Charcot.
• Custom Travel (定制游) Personalized travel planning services tailored to individual preferences and requirements.
• Visa Services (签证) Visa application assistance and processing services for international travel.
• Theme Tours (主题游) Specialized themed travel packages including parent-child tours, cultural heritage tours, polar exploration, and photography tours.
• Overseas Business Operations (海外业务) International branch operations providing local travel services in Europe (Germany, France, UK) and serving overseas Chinese communities.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Tongcheng Travel Holdings: Major Chinese online travel platform with broad outbound, domestic, and hotel offerings. Comparable to Caissa as a Chinese travel distributor serving mass and mid-tier outbound travelers, though Caissa skews more premium and offline.
• CYTS Tours: China Youth Travel Service, a state-affiliated full-service travel agency offering outbound, inbound, and domestic tours. Comparable to Caissa in agency-based outbound tourism with multi-brand and store-network distribution.
• Utour Group: Beijing-headquartered outbound tour operator listed in China. Comparable to Caissa as a directly competing outbound travel agency serving Chinese consumers with packaged European and long-haul itineraries.
• China Travel International: Hong Kong-listed state-affiliated travel agency with outbound, inbound, and MICE services. Comparable to Caissa in full-service travel offering, including outbound packaged tours and corporate travel.
• Tuniu Corporation: Nanjing-based Chinese online travel agency specializing in packaged tours and outbound travel. Comparable to Caissa in outbound tour product mix, though Tuniu operates via an online-led model.

Broad incumbents

• Trip.com Group: Dominant Chinese OTA (formerly Ctrip) operating across flights, hotels, packages, and cruises. Comparable to Caissa in outbound and cruise distribution but with vastly larger scale and a digital-first model.
• Shanghai Jin Jiang International Travel: Large diversified Chinese travel and hospitality group under Jin Jiang International. Comparable to Caissa as a sizable travel agency player with outbound, inbound, and MICE capabilities but with broader hotel and tourism assets.

Others

• MSC Cruises: Global cruise operator and a key supply partner for Caissa (featured in Aegean/Balkans and Mediterranean packages). Comparable as the underlying supplier whose brand Caissa leverages for its cruise products.
• Ponant: French luxury expedition cruise line partnered with Caissa for polar (Arctic/Antarctic) itineraries. Comparable as a premium cruise supply partner enabling Caissa's high-end expedition offerings.
• TUI Group: Global integrated tourism conglomerate with tour operator, cruise, and hotel businesses. Comparable to Caissa in offering packaged tours plus cruise products and in operating across multiple geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caissa Tosun Development