I.T. Alliance Group
I.T. Alliance Group is a Dublin-based IT services firm founded in 1997 that delivers managed services, project delivery, resourcing and consulting exclusively as a white-label Tier 2 partner to leading Tier 1 IT brands (BT, Dell, HP, DXC, Microsoft, Eir) across Ireland and the UK.
- Company typePrivate
- Founded1997
- HeadquartersDublin, Ireland
- Headcount101–250
- GTM typeB2B
- OfferingServices
What I.T. Alliance Group does
I.T. Alliance Group is a Dublin-headquartered, privately held IT services company founded in 1997 that operates an unusual Tier 2 Service Alliance (T2SA) business model: it designs, sells, wins and delivers IT projects and managed services exclusively in the names of its Tier 1 partners — BT, Dell, HP Enterprise, HP Inc., DXC Technology, Microsoft and Eir — and never competes with those partners in the accounts where it is engaged. The company is paid through project, resourcing, managed services and consulting engagements sourced from this partner channel.
Its service portfolio spans six core lines — Digital Services (cloud, infrastructure, Microsoft portfolio implementation), Resourcing Services (IT and project specialist placement), Project Services (a 100+ strong PMO delivering programme directors, project managers and PMO setup), Consulting (change, transformation, governance and compliance), 24x7x365 Managed Services (delivered from Service Operations Centres in Sheffield and Dublin, ISO20000 and ISO27001 certified), Partner Management (ITIL/SIAM-aligned vendor governance) and Modern Workplace Services (Power Platform, SharePoint migration, Microsoft Viva adoption). The technology stack is anchored on the Microsoft ecosystem — Office 365, Azure, Dynamics 365, Power Platform (Power Apps, Power BI, Power Automate), Microsoft Teams, SharePoint — augmented by a proprietary SaaS product, Governance365, for Microsoft Teams governance. The group includes sister company Auxilion, which delivers direct digital transformation and managed services to corporate and public sector end-clients (HSE, NTMA, Department of Agriculture, AIB, Irish Life, Primark, McKesson and others) and through which awards and capital deployment flow.
The company is led by CEO Patrick Jordan, co-founder and Group Sales Director Paul Schmitz, Director of Consulting & Competency Eleanor Dempsey, and Director of People and Culture Ciaran Condren. The group reports over 500 professionals across offices in Dublin, Belfast, Sheffield and Telford, and has been recognised with the Tech Excellence Awards Company of the Year 2025, Managed Services Company of the Year 2024, and IT Support Company of the Year at the CIO & IT Leaders Awards 2024.
I.T. Alliance Group firmographics
Firmographics- Name
- I.T. Alliance Group
- Legal name
- I.T. Alliance Group Limited
- Website
- https://italliancegroup.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- I.T. Alliance Group is a Dublin-based IT services firm founded in 1997 that delivers managed services, project delivery, resourcing and consulting exclusively as a white-label Tier 2 partner to leading Tier 1 IT brands (BT, Dell, HP, DXC, Microsoft, Eir) across Ireland and the UK.
- Ownership category
- akta.pro rank
I.T. Alliance Group industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Telemarketing Bureaus and Other Contact Centers (561422), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Management Consulting Services (8742), Services-Help Supply Services (7363), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Enterprise Architecture & IT Operating Model (BPAHAEAB)
- akta.pro secondary industries
- Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)
Keywords
Where I.T. Alliance Group is headquartered
LocationHeadquarters
- HQ city
- Dublin
- HQ country
- Ireland
- HQ region
- Europe
Offices4 records
Markets served
I.T. Alliance Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed Services: 24x7x365 SLA-bound IT managed services delivered through Service Operations Centres in Sheffield and Dublin. ISO20000 and ISO27001 certified support services. Includes Managed Helpdesk, Managed Infrastructure, Managed Resourcing, and Service Management Assessment.
- Digital Services: End-to-end digital transformation services including cloud infrastructure, migration projects, Dynamics 365, cybersecurity, SQL modernisation, disaster recovery, Windows virtual desktop, Office 365, and Windows 10 implementations. Delivered through certified technical teams.
- Resourcing Services: IT and project specialist placement for global organisations. Provides permanent and contractor staffing. Matches technical professionals with projects through a flexible resourcing engine. Supports both single resource and team-based managed outsourcing engagements.
- Project Management Services: Delivered through in-house PMO staffed by 100+ project management professionals including programme directors, project managers and project support specialists. Services include managed project delivery, project consulting, project resourcing, PMO setup, project health checks, project rescue, and PM mentoring/training.
- Consulting Services: Advisory services across change, transformation, governance, compliance, project and service management. Includes IT and Digital Transformation Strategy, Governance and Compliance (GDPR), Service Management and Operations Design (ITIL/ISO20000), and Project and Change Management. Delivered by seasoned in-house practitioners.
- Partner Management: Vendor/partner management services leveraging ITIL and SIAM best practices. Covers the full partner lifecycle: Plan (strategy and sourcing), Build (negotiations and contracts), and Run (governance and evaluation).
- Modern Workplace Services: Microsoft Power Platform-focused services including Power BI, Power Apps, Microsoft Teams Adoption, SharePoint Migration, Microsoft Viva Adoption, Business Process Management, and Governance365 SaaS.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
I.T. Alliance Group product offering
Product offeringCore offering
I.T. Alliance Group provides IT managed services, IT project delivery, and business outsourcing solutions exclusively through a Tier 2 Service Alliance (T2SA) white-label partner model. The company designs, sells, wins and delivers IT projects and managed services in the names of its Tier 1 technology partners (BT, Dell, HP Enterprise, DXC Technology, Microsoft, Eir), spanning digital services, resourcing, project management, consulting, managed services, partner management, and modern workplace services.
Product overview
I.T. Alliance Group is an IT services provider offering a portfolio of managed services, IT project delivery and business outsourcing solutions through its Tier 2 Service Alliance (T2SA) business model. The company's service portfolio spans six core service lines: Digital Services (cloud infrastructure and Microsoft solutions), Resourcing Services (IT specialist placement), Project Services (project management and PMO), Consulting (change and transformation advisory), Managed Services (24x7 IT support), Partner Management (vendor management), and Modern Workplace Services (Microsoft Power Platform solutions). Within Modern Workplace Services, the company offers a proprietary SaaS application called Governance365 for Microsoft Teams governance, along with capabilities built on the Microsoft Power Platform including Power Apps (rapid application development), Power BI (business analytics and reporting), Microsoft Teams adoption services, SharePoint migration, Microsoft Viva adoption, and Business Process Management using low-code platforms and Robotic Process Automation. The company's methodology combines 25 years of project management experience with proprietary IP that builds governance and process around the Microsoft platform. Founded in 1997 and headquartered in Dublin, Ireland, with offices across the UK, the company serves clients across Ireland and the UK.
Differentiator
Problem solved
Functional benefit
Brands
- Auxilion: Sister company providing digital transformation and IT services including consultancy, cloud implementation, and 24/7 support services.
- Tier 2 Service Alliance (T2SA)
Products and services
- Digital Services End-to-end digital transformation services including cloud infrastructure projects, support services, and solutions across infrastructure, collaboration technology, desktop and Microsoft portfolio. Delivered for Tier 1 partners and their enterprise/public sector clients across Ireland and the UK.
- Resourcing Services IT and project specialist placement service providing technical talent identification, upskilling and placement for leading Irish, UK and international organisations and service providers. Supports both shorter and longer-term engagements through a flexible resourcing engine.
- Project Services Project management services including programme directors, project managers, project support specialists, PMO setup and consulting, anchored on PMI PMBOK methodology. Delivered through an in-house PMO of 100+ project management professionals.
- Consulting Business consulting across change, transformation, governance, compliance, project and service management for public and private sector clients. Advisory services include IT and Digital Transformation Strategy, Governance and Compliance (GDPR), Service Management and Operations Design (ITIL/ISO20000), and Project and Change Management.
- Managed Services 24x7x365 SLA-bound IT Managed Services delivered through Service Operations Centres in Sheffield and Dublin. ISO20000 and ISO27001 certified. Includes Managed Helpdesk, Managed Infrastructure, Managed Resourcing, and Service Management Assessment.
- Partner Management Vendor/partner management services leveraging ITIL and SIAM best practices. Covers the full partner lifecycle: Plan (strategy and sourcing), Build (negotiations and contracts), and Run (governance and evaluation).
- Modern Workplace Services Microsoft Power Platform-focused services including Power BI, Power Apps, Microsoft Teams Adoption, SharePoint Migration, Microsoft Viva Adoption, Business Process Management, and Governance365 SaaS. Enables organisations to work smarter, faster and more effectively using Microsoft 365.
- Governance365 SaaS application developed by Auxilion (sister company) to support, safeguard and create greater visibility of Microsoft Teams governance and control requirements. Allows organisations to define and enforce governance and control policies to manage provisioning and supervision of Microsoft Teams and Channels.
Quantifiable outcome
- 500+ resources supporting over 30+ national and international blue-chip managed services clients
- +2 more outcomes
Companies that use I.T. Alliance Group
Customer profileNamed customers27 records
Segments2 records
Ideal customer profiles2 records
I.T. Alliance Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
I.T. Alliance Group partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- BTcoreBT is a Tier 1 technology partner in I.T. Alliance's Tier 2 Service Alliance (T2SA) model. I.T. Alliance delivers IT project and managed services in BT's name across BT's blue-chip client base. Testimonial from BT's Service Delivery Manager confirms successful major project delivery on time and in budget.
- DellcoreDell is a Tier 1 technology partner in the T2SA model. I.T. Alliance Resourcing Services places IT professionals for Dell projects as part of the partnership.
- HP EnterprisecoreHP Enterprise is one of the world's leading IT and technology service brands and a Tier 1 partner in the T2SA model. I.T. Alliance delivers white-label managed services and project delivery in HP's name. Testimonial from HP's Service Delivery Manager: 'Attached at the hip! They are there, in the background, delivering for us in our name. They don't let us down.'
- HP Inc.coreHP Inc. is a Tier 1 technology brand partner in the T2SA model alongside HP Enterprise.
- DXC TechnologycoreDXC Technology is a Tier 1 technology and business outsourcing partner in the T2SA model. I.T. Alliance provides white-label IT managed services and project delivery supporting DXC's operations.
- MicrosoftcoreMicrosoft is both a technology platform partner and a strategic partner. I.T. Alliance (and sister company Auxilion) delivers Microsoft-centric digital transformation, cloud infrastructure, Office 365, Dynamics 365, Power Platform, and modern workplace projects. Auxilion is a Microsoft Gold Partner.
- EircoreEir is a Tier 1 telecommunications partner in the T2SA model. I.T. Alliance delivers IT managed services and projects in Eir's name.
- IBMcoreI.T. Alliance has worked with IBM on strategic outsourcing engagements, providing project management resources and PMO delivery capability. IBM is referenced as one of the world's leading organisations that I.T. Alliance has delivered IT projects for over 25 years. I.T. Alliance worked with IBM on strategic outsourcing engagements and provides an effective screening and interviewing process for candidates.
- AuxilioncoreAuxilion is the sister company within the I.T. Alliance Group. Through Auxilion, the Group helps corporate and public sector organisations navigate the digital domain through digital transformation and support services ranging from initial consultancy through cloud implementation and 24x7 support. Auxilion is the entity through which the company won Tech Excellence Awards 2024 and 2025 and CIO & IT Leaders Awards 2024.
- AxelossupportingAxelos is a joint venture between the UK Government and Capita. I.T. Alliance is a licensed PRINCE2 affiliate and provides accredited PRINCE2 training in conjunction with Axelos as training partner.
- University of Limerick — Centre for Project ManagementsupportingI.T. Alliance Project Management Capability Services are delivered in association with the Centre for Project Management at the University of Limerick, a recognised centre for international best practice for project management. Terence O'Donnell, Director of Projects and Consulting, previously held the Kent Chair of Project Management at UL.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
I.T. Alliance Group competitors and assessment
Company assessmentRegional players
- Bytes Technology Group: UK-headquartered IT solutions and services provider focused on software licensing, managed services, and technical services. Operates in adjacent UK market with overlapping managed services and Microsoft practice.
Direct peers
- Version 1: Ireland-headquartered IT services and consulting firm providing managed services, digital transformation, and Microsoft platform expertise to enterprise and public sector clients. Direct peer with overlapping service portfolio and same Microsoft-centric delivery model.
- PFH Technology Group: Irish IT services and consulting firm providing managed services, cloud, and digital transformation to enterprise and public sector clients. Comparable services-led model and Irish market presence.
- Ergo: Irish IT managed services and cloud transformation provider serving enterprise and public sector clients across Ireland. Closely comparable mid-market services firm with similar managed services and Microsoft platform focus.
- Expleo: Engineering, IT, and digital services firm with strong UK and Ireland presence offering managed services, consulting, and project delivery. Comparable in scale, service mix, and European regional focus.
Broad incumbents
- Capgemini: Global IT services and consulting firm with strong presence in UK/Ireland offering managed services, cloud, and digital transformation. Overlaps on the same Microsoft-centric delivery space but serves global enterprise clients directly.
- Insight Enterprises: Global IT solutions and services provider offering managed services, cloud, and digital transformation to enterprise clients. Comparable service portfolio and Microsoft partnership but with global scale and direct customer relationships.
- Capita: UK-listed IT services, consulting, and digital transformation provider serving public sector and large enterprise. Comparable managed services and project delivery capabilities at a much broader scale.
- Computacenter: Large UK and European IT infrastructure services provider offering managed services, deployment, and supply chain to enterprise clients. Overlaps in managed services and Microsoft delivery but operates at much greater scale across Europe.
- Accenture: Global IT services and consulting firm with significant UK and Ireland operations covering managed services, digital transformation, and Microsoft platform delivery. Competes for the same Tier 1 partner-led work at a vastly larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
I.T. Alliance Group social profiles
Digital presenceI.T. Alliance Group compliance and trust
Trust signalCompliance2 records
I.T. Alliance Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
I.T. Alliance Group leadership team
Management profileNumber of profiles
Profiles4 records
I.T. Alliance Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
I.T. Alliance Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
I.T. Alliance Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about I.T. Alliance Group
What does I.T. Alliance Group do?
I.T. Alliance Group provides IT managed services, IT project delivery, and business outsourcing solutions exclusively through a Tier 2 Service Alliance (T2SA) white-label partner model. The company designs, sells, wins and delivers IT projects and managed services in the names of its Tier 1 technology partners (BT, Dell, HP Enterprise, DXC Technology, Microsoft, Eir), spanning digital services, resourcing, project management, consulting, managed services, partner management, and modern workplace services.
Is I.T. Alliance Group a public or private company?
I.T. Alliance Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was I.T. Alliance Group founded?
I.T. Alliance Group was founded in 1997. It employs 101 to 250 people.
Where is I.T. Alliance Group based?
I.T. Alliance Group is headquartered in Dublin, Ireland, in the Europe region.
How does I.T. Alliance Group make money?
Seven revenue lines are on record. Managed Services are the primary driver. The others are digital Services, resourcing Services, project Management Services, consulting Services, partner Management and modern Workplace Services.
Who are I.T. Alliance Group's main competitors?
Bytes Technology Group is listed as a regional player. Direct peers are Version 1, PFH Technology Group, Ergo and Expleo. Broad incumbents are Capgemini, Insight Enterprises, Capita, Computacenter and Accenture.
Does I.T. Alliance Group have an API?
No public API is recorded for I.T. Alliance Group.
What industry is I.T. Alliance Group in?
I.T. Alliance Group's product category is IT Managed Services. Its primary akta.pro industry code is BPAHAEAB, Enterprise Architecture & IT Operating Model, with a secondary code of BPAEANAC, Technical Enablement & Adoption Services (Change Management, Adoption, Champions). Its NAICS code is 54151 and its SIC code is 8742.