Paramedic

What Paramedic does

Paramedic (legal name Agrupación de Colaboración Grupo Paramedic) is an Argentine out-of-hospital medicine provider founded in 1984 and headquartered in Buenos Aires. The company delivers prehospitalary emergency medical services, urgent care, home medical visits, and patient transfers of varying complexity, supported by a fleet of more than 150 mobile units including mobile ICUs (UTIM), basic life support ambulances, advanced life support vehicles, rapid response units, and specialty pediatric and neonatal transport. Operations span four physical hubs (Buenos Aires, Pilar, Salta, Córdoba) and a national coverage network called INTER-RED comprising 160+ affiliated companies accessible through a single phone number. The company also operates Deltamedic, a nautical emergency medical service in the Delta region, and Fundación Paramedic, a nonprofit delivering community CPR and first aid training.

The company is built on proprietary technology, most notably the Shaman software system developed internally for full traceability of service requests from call intake to incident resolution, and the recently launched Electronic Medical Records (Historia Clínica Electrónica) implemented across all mobile units in April 2025. Paramedic is certified under ISO 9001:2015 (audited by Bureau Veritas) and UNE 179002, and is registered with Argentina's Superintendencia de Servicios de Salud (R.N.E.M.P. 1338). It uses the international Medical Priority Dispatch protocol and System Status Management for fleet coordination.

Paramedic operates a hybrid go-to-market model combining B2B enterprise sales to health insurers (obras sociales), prepaid medicine providers (prepagas), workers compensation insurers (ART), and government clients (notably PAMI), with direct-to-consumer family health plans. Revenue is generated through three streams: recurring capitation agreements with institutional payers, monthly subscription family plans, and per-service fees for emergency response and patient transfers. The company handles approximately 1,600 daily service requests across all modalities, with medical emergencies representing roughly 10% of volume.

Name

Paramedic

Legal name

Agrupación de Colaboración Grupo Paramedic

Website

https://paramedic.com.ar

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Paramedic is an Argentine out-of-hospital medicine provider founded in 1984, delivering emergency medical services, patient transfers, telemedicine, and home care to health insurers, government clients, and individual families across Buenos Aires and nationwide via the INTER-RED network.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (621910)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)

Keywords

• Emergency medical services
• Prehospital medical care
• Ambulance services
• Telemedicine services
• Occupational health coverage

Headquarters

HQ city

Buenos Aires

HQ country

Argentina

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Capitation Agreements with Health Insurers: Monthly per-capita fees charged to obras sociales, prepagas, and ART for a comprehensive package of prehospitalary services and management tools from the call center.
2. Family Health Plans: Monthly subscription plans offered directly to families for emergency and urgent medical coverage.
3. Per-Service Emergency and Transfer Fees: Fee-for-service model for emergency medical responses, urgent care visits, and patient transfers of various complexity levels.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Paramedic is an Argentine prehospital emergency medical services company founded in 1984 that provides ambulance dispatch, in-home physician visits, on-site medical coverage, telemedicine, electronic medical records, and corporate "protected area" programs for both individual subscribers and institutional clients. The company operates its own 24/7 operations center, mobile unit fleet, and proprietary Shaman clinical software, and is certified under ISO 9001:2015 and UNE 179002. Its portfolio spans family plans, event coverage, cardioprotected spaces, community training courses, and special services.

Product overview

Paramedic is a comprehensive emergency medical services provider offering a multi-product portfolio centered around pre-hospital medicine. The core offering includes emergency medical response, telemedicine, and patient transport services delivered through a network of mobile units. The portfolio is supported by proprietary technology including the Shaman operations management system and electronic medical records platform, complemented by a national coverage network (INTER-RED) with over 160 affiliated companies. Additional services include family health plans, event medical coverage, cardioprotected spaces, medical offices, nursing services, community training programs (RCP/first aid), and specialized nautical emergency services through Deltamedic.

Differentiator

Problem solved

Functional benefit

Brands

• Deltamedic: Nautical emergency medical services division operating in the Delta region with rapid boats equipped with full emergency equipment.
• INTER-RED

Products and services

• Sector Salud Dedicated emergency medical services and assistance offering for the healthcare sector, providing Paramedic's ambulance response, in-home physician visits, and clinical infrastructure to healthcare-sector clients.
• Telemedicina Remote medical consultation service that connects patients with physicians via telecommunication channels, enabling non-emergency medical guidance, triage, and follow-up care for Paramedic's subscribers and institutional clients.
• Área Protegida Corporate emergency medical coverage program that places Paramedic's ambulance response, on-site medical staff, and dispatch capabilities at the disposal of a company or institution for its employees, visitors, and operations.
• Plan Familiar Subscription-based family plan that gives households access to Paramedic's emergency ambulance response, in-home physician visits, telemedicine, and other medical services for an annual fee.
• Cobertura de Eventos On-site medical standby and ambulance coverage service for events of all sizes, providing licensed medical personnel, mobile units, and emergency response for event organizers and venue operators.
• Espacio Cardioprotegido Program that equips and certifies venues, offices, and public spaces as cardioprotected by providing automated external defibrillators (AEDs), staff training, and ongoing maintenance to enable rapid response to cardiac events.
• Servicios Especiales Bespoke medical services addressing specialized or non-standard client requirements, such as high-risk transfers, dedicated medical teams for unique environments, and custom emergency response configurations.
• Consultorios Médicos y Enfermerías On-site medical offices and nursing stations established at client locations to provide primary care, occupational health consultations, vaccinations, and nursing services to employees or subscribers on the client's premises.
• Cursos de Formación Comunitaria Community education courses teaching first aid, CPR, AED use, and basic emergency response skills to members of the public, schools, and corporate groups.
• Deltamedic Auxiliary brand under the Paramedic group that delivers complementary medical services, extending the group's coverage beyond core prehospital emergency response.

Quantifiable outcome

• 1,600 average daily service requests across all modalities
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• PAMI (Instituto Nacional de Servicios Sociales para Jubilados y Pensionados)coreStrategic or Co-development Partner · 21 September 2022Partnership with Argentina's largest public health insurance provider for retirees. Paramedic was selected for its high quality standards, ISO certification, logistical capacity, and extensive healthcare professional workforce. Agreement includes expanded ambulance fleet to improve emergency response for PAMI affiliates in the AMBA region.
• INTER-RED Partner CompaniescoreChannel Partner/ Reseller/ DistributorNational coverage network consisting of 160+ affiliated companies strategically distributed across Argentina. Partners operate under Paramedic protocols and standards, accessing the network through a single phone number. Call center and management centralized at Paramedic's Pilar facility.
• Bureau VeritascoreImplementation/ SI/ Consulting PartnerInternational certification organization providing audit and certification services for Paramedic's quality management system under ISO 9001:2015 standards.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Vittal: Vittal is Argentina's largest private emergency medical and home-care provider, offering ambulance response, home physician visits, and prepaid emergency plans through a B2B/B2C model that directly parallels Paramedic's obras sociales, prepagas, and family-plan approach. Most direct private-sector competitor in CABA/GBA.
• Emergencias (Emermedicas/Simoca): Argentine private ambulance and emergency response provider serving health insurers and ARTs with a similar capitation-plus-fee service model; competes head-to-head with Paramedic for obras sociales and ART contracts in AMBA and other regions.

Regional players

• SAME (Sistema de Atención Médica de Emergencias): Buenos Aires municipal public EMS system providing 911 ambulance response across CABA; overlaps with Paramedic's emergency response geography but operates as a government service rather than a private contractor, conditioning the competitive landscape in the city.
• Cruz Roja Argentina: Argentine Red Cross chapter providing emergency medical response, training, and community programs; overlapping mission (prehospital care, first-aid training) and a not-for-profit counterpart in the same operating geography.

Broad incumbents

• Swiss Medical Group: One of Argentina's largest prepaid health plans with vertically-integrated emergency and home-care services; competes with Paramedic on the prepaga side and represents both a customer (capitation client) and a potential in-house competitor.
• OSDE: Major Argentine prepaid health plan with growing emergency and home-physician services; an important institutional buyer of Paramedic-style capitation contracts and a broad incumbent in the integrated health services space.
• Falck (Denmark): Global operator of ambulance, prehospital, and workforce health services across Europe, Latin America, and beyond; relevant comparable for large-scale, multi-country EMS operations with capitation and B2B contractual models.
• Global Medical Response (American Medical Response): US-based private ambulance and integrated medical transportation company offering 911 response, interfacility transport and managed services; comparable on contract-driven, capitation-style EMS delivery at scale, though in a different regulatory geography.
• Acadian Ambulance Service: US private ambulance and air medical provider serving health systems, municipalities and industrial clients; comparable reference for diversified EMS operations spanning emergency, non-emergency, and specialized transport.

Emerging players

• Medical Home (Medihome/Medicsen-type Argentine home-care providers): Argentine home-physician and telemedicine providers that compete with Paramedic's Planes Familiares, Telemedicina, and Consultorios offerings; partial overlap focused on the non-emergency, home-based side of the market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/paramedic
• Facebookfacebook.com/paramedic.arg

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paramedic