What ALTA Language Services, Inc. does

ALTA Language Services, Inc. is a US-based provider of professional translation, interpretation, language proficiency testing, interpreter training, and accent reduction services, founded in 1980 and headquartered in Atlanta, Georgia. The company operates as a 100% employee-owned (ESOP) corporation with ISO 9001:2015 certification and an active GSA contract (GS10F0238T) for federal, state, and local government work. Its customer base spans 10,000+ clients across healthcare, legal, government, education, finance, HR, and corporate verticals, including named accounts such as Delta, Walmart, Kaiser Permanente, Citi, Coca-Cola, IBM, and Northside Hospital. ALTA delivers services in 100+ languages for translation and testing and 200+ languages for interpretation, supported by a 2,500+ interpreter global network and 4,000+ over-the-phone interpreters.

ALTA's technology stack centers on three proprietary platforms: the ALTA Translation Portal (project management and file delivery), the ALTA VRI App (proprietary video remote interpreting accessible on computer, iPad, and Windows tablet), and the ALTA Rapid Translation (ART) Portal (HIPAA-compliant, same-day medical translation). Language testing is delivered through a proprietary IVR (Interactive Voice Response) system, a platform ALTA pioneered for 24/7/365 spoken-language assessment and that underpins its Spoken Language Evaluation™ trademark. ALTA has integrated AI features into its stack with explicit human-in-the-loop design: translation services are offered in three tiers (Essential, Enhanced, Expert) tiering AI-generated output against levels of human post-editing; AI assists scoring in English and Spanish language assessments based on a large corpus of prior human-rated responses; AI dubbing with optional voice cloning and AI subtitling extend the production surface for media localization.

ALTA's revenue model is a mix of transactional, recurring, and professional-services streams. Translation is sold per word with minimum charges of $125-$150, plus a $25 certification fee, and tiered across AI-augmented and fully-human workflows. Interpretation includes monthly membership subscriptions (OPI), pre-scheduled appointments, on-demand usage, equipment rentals, and conference services charged on usage or monthly minimums. Language testing is billed per test with monthly invoicing on the first business day. Interpreter training (40-hour medical) and Seal of Biliteracy partnerships (Global Seal of Biliteracy) supplement direct service revenue. Go-to-market is enterprise-led with inside-sales coverage, dedicated phone lines and email channels, quote-driven web intake, and self-serve portals; AI-assisted and proprietary IVR/VRI infrastructure underlies a competitive offer in healthcare testing, government language certification, and K-12 Seal of Biliteracy assessment at scale.

Name

ALTA Language Services, Inc.

Legal name

ALTA Language Services, Inc.

Website

https://altalang.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

ALTA Language Services is a 100% employee-owned, ISO-certified US provider of translation, interpretation, language proficiency testing, and interpreter training in 100+ languages, serving 10,000+ enterprise, government, healthcare, and education clients via proprietary IVR, VRI, and translation portals.

Ownership category

akta.pro rank

Product category

Professional Language Services

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Multilingual/Translation Communication Apps (BPAMACAJ)

Keywords

• Professional translation services
• Language interpretation services
• Language proficiency testing
• Interpreter training programs
• Multilingual localization services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Translation Services: Document translation, website localization, software localization, voiceover/dubbing, and desktop publishing. Offered in three tiers: Essential (AI + light post-editing), Enhanced (AI + full post-editing), and Expert (100% human TEP process). Pricing per word with minimum charges of $125-$150.
2. Interpretation Services: On-site, over-the-phone (OPI), video remote (VRI), RSI, and conference interpretation. Monthly membership plans with on-demand access, pre-scheduled appointments, and equipment rentals. Charges based on usage or monthly minimums.
3. Language Testing Services: Proficiency testing for speaking, listening, reading, writing, interpretation, and translation. Delivered via IVR, online portals, or live evaluators. Organizations pay per test with monthly invoicing.
4. Interpreter Training: 40-hour medical interpreter training courses available for organizations (group enrollment) and individuals. Certificates of Qualification awarded upon completion. Single-invoice billing for organizations.
5. OPI Monthly Membership Plans: Monthly subscription for over-the-phone interpretation with 24/7 access, volume-based pricing with discounts, and no charge if zero calls placed.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

ALTA Language Services provides professional translation, interpretation, language proficiency testing, and interpreter training in 100+ languages to enterprise, government, healthcare, legal, finance, and education clients. Translation is offered in three workflow tiers (Essential AI + light post-editing, Enhanced AI + full post-editing, and Expert 100% human TEP), interpretation is delivered via on-site, over-the-phone (OPI), video remote (VRI), remote simultaneous (RSI), and conference modes, and testing is delivered through proprietary IVR technology and online platforms with programs such as QBS and CCLA assessments developed with Kaiser Permanente. The company markets a 100% employee-owned structure, ISO 9001:2015 certification, GSA contract holding, and HIPAA-compliant ALTA Rapid Translation (ART) Portal for same-day medical translation.

Product overview

ALTA Language Services offers a comprehensive language solutions portfolio consisting of three core service lines: (1) Interpreting Services including on-site, over-the-phone (OPI), video remote (VRI), remote simultaneous (RSI), and conference interpreting with equipment rentals; (2) Translation Services with three workflow tiers (Essential-AI with light post-editing, Enhanced-AI with full post-editing, Expert-100% human) covering document, website, software, voiceover/dubbing, and desktop publishing; (3) Language Proficiency Testing covering speaking/listening, reading, writing, interpretation, and translation assessments in 100+ languages. Supporting offerings include Language Training, Interpreter Training (40-hour medical and general courses), Accent Reduction programs, and specialized assessments (Seal of Biliteracy, QBS, CCLA). The company also operates proprietary platforms including the ALTA Translation Portal for project management, ALTA VRI App for video interpreting, and the ALTA Rapid Translation (ART) Portal for same-day medical translation. All translation and interpretation services are backed by ISO 9001:2015 certification.

Differentiator

Problem solved

Functional benefit

Brands

• ALTA Rapid Translation (ART): A rapid medical translation portal providing same-day secure translation of medical instructions and documentation for healthcare facilities, currently available for Spanish translations.

Products and services

• Interpreting Services Professional interpretation services covering on-site, over-the-phone (OPI), video remote (VRI), remote simultaneous (RSI), and conference interpretation, plus interpretation equipment rentals, delivered in 200+ languages by 2,500+ professional interpreters.
• Translation Services Translation and localization services in 100+ languages covering documents, websites, software, voiceover/dubbing, and desktop publishing, delivered in three tiers: Essential (AI + light post-editing), Enhanced (AI + full post-editing), and Expert (100% human TEP process).
• Language Proficiency Testing Services Validated language proficiency testing for speaking, listening, reading, writing, interpretation, and translation in 100+ languages, delivered via IVR, online portals, and live evaluators, including Seal of Biliteracy, QBS, and CCLA assessments.
• Language Training Live face-to-face online language training for corporate and government clients, with customized interactive instruction from professional trainers in multiple languages.
• Interpreter Training 40-hour medical interpreter and general interpreter training courses available online and in-person, awarding a Certificate of Qualification upon completion; available for individual and group/organizational enrollment.
• Accent Reduction Accent training programs for call-center agents, medical professionals, and individuals, offered as live face-to-face and online programs to reduce communication barriers from foreign-language accents.
• ALTA Rapid Translation (ART) Portal HIPAA-compliant secure web portal for same-day medical translation of discharge instructions, appointment summaries, and medical documents, delivering translations from specialized human translators in as little as one hour. Currently available for Spanish.

Quantifiable outcome

• Average OPI connect time under 20 seconds for popular languages (Spanish, Chinese), guaranteed under 1 minute
• +4 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability9 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• Kaiser PermanentecoreStrategic or Co-development PartnerALTA administers Kaiser Permanente's Qualified Bilingual Staff (QBS) Assessment and Clinician Cultural and Linguistic Assessment (CCLA) - specialized healthcare language proficiency tests developed in partnership with Kaiser to assess bilingual medical staff and physicians for target language proficiency in medical settings.
• Northside HospitalcoreStrategic or Co-development PartnerALTA is the exclusive translation provider for Northside Hospital in Atlanta, providing comprehensive language services including document translation, interpretation, and language testing to support healthcare communication needs.
• ProctorUsupportingTechnology or IntegrationProctorU provides remote proctoring services for ALTA's online language proficiency tests, enabling candidates to take tests from home while being monitored via webcam for test integrity.
• U.S. Government (Federal, State, Local)coreChannel Partner/ Reseller/ DistributorGSA contract holder (GSA GS10F0238T) providing language testing, interpretation, and translation services to government agencies at federal, state, and local levels for over 20 years.
• Global Seal of BiliteracysupportingStrategic or Co-development PartnerPartnership to issue Global Seal of Biliteracy credentials to qualifying language learners including those who have already graduated, offering three levels of certification: Functional Fluency, Working Fluency, and Professional Fluency.
• ZoomsupportingTechnology or IntegrationIntegration with Zoom platform for Remote Simultaneous Interpretation (RSI) services, allowing interpreters to be added to Zoom calls and webinars for multilingual communication support.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Lilt: AI-augmented translation platform combining neural machine translation with human linguists. Emerging threat to ALTA's mid-tier translation services as enterprise customers adopt AI-first translation workflows.
• Unbabel: AI + human translation platform targeting enterprise customer service and content workflows. Comparable to ALTA's hybrid translation tiers, with stronger tech-stack positioning for digital-first customers.
• Smartling: Translation management system and language services provider with strong enterprise SaaS platform. Comparable to ALTA on the translation portal side, but with a more technology-forward, AI-integrated delivery model.
• Language IO: AI-powered translation platform for enterprise SaaS applications and customer support. Adjacent competitor to ALTA's translation services with focus on tech-enabled, on-demand translation delivery.

Direct peers

• TransPerfect: Largest US-based language services company offering translation, interpretation, and localization across 200+ languages with global delivery centers. Direct competitor to ALTA in enterprise translation and interpretation, with overlapping Fortune 500 customer base.
• RWS Group: UK-headquartered language services and intellectual property company (including SDL and Moravia). Competes directly with ALTA in translation, interpretation, and language testing, with comparable enterprise customer base and broader geographic reach.
• LanguageLine Solutions: Largest over-the-phone and video remote interpretation provider in the US, focused on healthcare, government, and business. Direct competitor to ALTA's interpretation services, particularly OPI/VRI in healthcare settings.
• Welocalize: Mid-sized language services company offering translation, localization, and interpretation across regulated industries. Directly comparable to ALTA in scale, customer mix, and service portfolio.
• Lionbridge: Global language services provider offering translation, localization, interpretation, and AI training data services. Direct competitor across ALTA's core service lines, particularly in enterprise and government contracts.
• CyraCom: US-based interpretation and translation provider specializing in healthcare language access. Direct competitor to ALTA's healthcare interpretation and HIPAA-compliant translation offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/altatranslation
• YouTubeyoutube.com/@AltaLanguageServices
• Facebookfacebook.com/altalanguageservices
• LinkedInlinkedin.com/company/alta-language-services-inc-
• Instagraminstagram.com/altalanguage

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ALTA Language Services, Inc.