TA Networks

What TA Networks does

TA Networks Inc. is a privately held Canadian ICT services provider founded in 1993 and headquartered in Mississauga, Ontario. The company delivers a modular suite of unified communications, cloud telephony, managed network services, and structured cabling solutions to mid-market and enterprise customers (businesses ranging from 10 to 10,000 users) across Canada, primarily concentrated in Ontario with growing operations in Quebec. Its flagship platform is the proprietary Hello Cloud Business Phone Services (launched 2024), a cloud-hosted UCaaS offering delivered in tiered bundles ($150/month for 5 users, $280/month for 10 users) with features including voicemail-to-email, intelligent call routing, mobile/remote access, native Microsoft Teams voice integration, and a 99.9% uptime SLA. The company also resells and supports Avaya IP Office and Mitel MiVoice solutions, SIP trunking, MPLS/VPLS/SD-WAN connectivity, private and hybrid cloud IaaS hosting, managed cybersecurity (Fortinet-based firewalls, endpoint management, backups), and end-to-end structured cabling. TA Networks is described as the largest provider of Avaya telephony solutions to the Canadian mid-market business segment.

Name

TA Networks

Legal name

TA Networks Inc.

Website

https://tanetworks.ca

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

TA Networks is a privately held Canadian ICT provider founded in 1993, offering unified communications, cloud telephony, managed network services, and structured cabling to mid-market and enterprise businesses (10 to 10,000 users) across Ontario and Quebec.

Ownership category

akta.pro rank

Product category

Unified Communications and Managed IT Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), All Other Telecommunications (517810), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE), Enterprise Branch/SD‑WAN Edge CPE (uCPE) (HDAFAIAG), Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE)

Keywords

• Unified communications services
• Cloud phone systems
• Managed network services
• Structured cabling infrastructure
• SIP trunking services

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Unified Communications as a Service (UCaaS): Recurring subscription revenue from the Hello Cloud Business Phone platform, offered in structured monthly bundles (5-user at $150/month, 10-user at $280/month) and custom enterprise packages. Revenue is recurring and scalable with customer headcount.
2. Managed Network Services: Recurring managed services revenue covering network monitoring, cybersecurity, equipment maintenance, and service desk support. Provided on an ongoing contractual basis with monthly billing.
3. Structured Cabling Services: One-time project-based revenue from the design and installation of structured cabling infrastructure including copper, fiber, data center, and wireless LAN systems for commercial and industrial applications.
4. SIP Trunking and Data Access Services: Revenue from SIP trunking, analog lines, PRI (TDM and SIP), DID numbers, and dedicated internet/data connectivity (fiber, cable, DSL, MPLS, VPLS, SD-WAN, VPN). Can be bundled with UC services or sold independently.
5. Cloud Professional Services: Professional services revenue for cloud strategy and planning, cloud migration, application modernization, project management, and installation. Typically one-time project fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

TA Networks delivers unified communications, cloud, managed IT, and structured cabling solutions to Canadian mid-market and enterprise businesses. Its flagship offering is the proprietary Hello Cloud Business Phone Services platform, a UCaaS product that bundles cloud PBX, SIP trunking, voicemail-to-email, intelligent call routing, and Call-Centre Lite functionality, sold via monthly subscriptions and complemented by recurring managed network services and one-time cabling projects.

Product overview

TA Networks offers a modular unified communications and IT infrastructure platform centered on its Hello Cloud Business Phone Services, complemented by professional ICT services (Unified Communications), managed cloud services, managed network/IT services, and structured cabling. The Hello cloud phone system is the flagship cloud-hosted product, while professional ICT services provide Avaya and Mitel phone systems, SIP trunking, data access, and Microsoft Teams Voice integration. Managed cloud and IT services cover network assessments, cybersecurity, monitoring, and infrastructure-as-a-service (IaaS). Structured cabling supports low-voltage copper, fiber, wireless LAN, and security systems. The products operate as a coordinated suite addressing voice, cloud, and network needs from 10 to 10,000 users.

Differentiator

Problem solved

Functional benefit

Brands

• Hello: Hello Cloud Business Phone Services - a revolutionary cloud-based business phone solution offering scalability, cost efficiency, flexibility, advanced features, and 99.9% uptime reliability. Offered in structured packages including 5-user and 10-user bundles.

Products and services

• Hello Cloud Business Phone Services Cloud-hosted voice and unified communications platform (UCaaS) offering turnkey or à la carte cloud PBX, SIP trunking, voicemail-to-email, call forwarding, intelligent call routing, auto attendant, and optional Call-Centre Lite for Canadian business users. Provides 99.9% uptime, 24/7 support, and mobile/remote access with structured bundles for SMB and custom pricing for enterprise.
• Avaya Unified Communications Solutions On-premise and cloud-hybrid Avaya IP Office and hybrid solutions sold, deployed, and supported by TA Networks as part of its voice and unified communications portfolio, including ongoing management and support services for Canadian mid-market and enterprise customers.
• Mitel MiVoice Phone Systems Mitel MiVoice PBX and hosted MiVoice solutions offered alongside TA Networks' cloud and managed services, providing on-premise and hosted voice options for Canadian business customers as part of the unified communications portfolio.
• SIP Trunking Services Session Initiation Protocol trunking service providing voice line connectivity for business phone systems, including PRI (TDM and SIP), analog lines, and DID (Direct Inward Dialing) number services for Canadian businesses.
• Cloud Professional Services Advisory and implementation services covering cloud strategy and planning, cloud migration, application modernization, managed application services, cloud security and governance, and cloud optimization for Canadian mid-market and enterprise customers.
• SD-WAN Solutions Software-Defined Wide Area Network solutions offered as part of managed cloud services, enabling agile, programmable network management across distributed enterprise locations for Canadian businesses.
• Private and Hybrid Cloud IaaS Hosting Infrastructure-as-a-Service offering providing private and hybrid cloud virtual machine hosting, delivering scalable compute resources on a utility business model for Canadian enterprise customers.
• MPLS and VPLS Fibre Services Managed network services providing MPLS (Multiprotocol Label Switching) and VPLS (Virtual Private LAN Service) fiber connectivity for enterprise WAN requirements across distributed Canadian locations.
• Managed Network and IT Services Comprehensive managed IT services including network assessments (audits, cybersecurity preparedness, roadmaps), 360-degree network security management, predictive failure monitoring, preventative maintenance, troubleshooting, firewall and endpoint management, data protection, backups, security camera installation, cabling, and desktop support for Canadian businesses.
• Structured Cabling Services Commercial and industrial cabling infrastructure services covering low-voltage copper lines (Cat 5/6 and beyond), data center infrastructure, fiber for LAN and WAN, wireless LAN, and paging and security systems (cameras, entry systems) for Canadian businesses.
• Internet and Data Access Services Data connectivity services including dedicated fiber (100 Mbps, 1G, 10G) with fixed or burstable bandwidth, cable/DSL (VTTN, ADSL, VDSL), and custom-built Wide Area Networks (WAN) using MPLS, VPLS, SD-WAN, Layer 2, IPSec VPN, and point-to-point links for Canadian business customers.
• ICT Professional Consulting Services End-to-end professional consulting encompassing unified communications and ICT advisory, design, project management, cloud virtualization, and installation services for Canadian businesses of all sizes.

Quantifiable outcome

• 99.9% uptime guarantee on Hello Cloud Business Phone Services
• +2 more outcomes

Named customers6 records

Segments11 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• AvayacoreChannel Partner/ Reseller/ DistributorAvaya is TA Networks' primary vendor partner. TA Networks is described as the largest provider of Avaya telephony solutions to the Canadian mid-market business. The partnership involves reselling and deploying Avaya IP Office and other Avaya unified communications products, including hosting services and hybrid cloud solutions. TA Networks leverages Avaya's technology and channel programs to serve Canadian enterprise and mid-market customers.
• MitelminorChannel Partner/ Reseller/ DistributorMitel is listed as a technology and channel partner of TA Networks. TA Networks offers Mitel MiVoice PBX as a hosted private solution and resells Mitel products as part of its unified communications portfolio.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Avaya: Global incumbent UC vendor whose IP Office platform TA Networks resells and supports; broader portfolio including large enterprise contact center makes Avaya a partner-and-competitor hybrid for TA Networks' mid-market practice.
• Microsoft (Teams Phone): Microsoft Teams Phone competes with TA Networks' Hello Cloud PBX at the application layer and is simultaneously a partner via TA Networks' Teams Voice integration; represents both the largest competitive threat and an integration tailwind.
• Rogers for Business: Canadian carrier competing in business voice, SIP trunking, SD-WAN, and managed services; serves the same mid-market and enterprise segments as TA Networks across Canada.
• Bell Canada Business Markets: Bell's enterprise division offers UCaaS, managed network, and SIP trunking services that directly overlap with TA Networks' portfolio; significant Canadian carrier competitor with bundled network and voice capabilities.
• Telus Business Solutions: Major Canadian incumbent telecom offering managed UCaaS, SIP trunking, SD-WAN, and structured cabling nationally; competes with TA Networks across nearly all product lines but with substantially larger scale and capital base.

Direct peers

• Vonage (Ericsson): UCaaS and communications platform-as-a-service provider; competes in the cloud PBX and SIP trunking space where TA Networks operates, especially with mid-market customers migrating from on-premise to cloud.
• Mitel: Canadian-headquartered UC vendor (TA Networks is a Mitel partner) whose MiVoice platform competes directly with TA Networks' hosted PBX and UCaaS offerings; comparable product portfolio and target customer.
• 8x8: Cloud communications provider offering UCaaS and CCaaS to mid-market and enterprise; comparable to TA Networks in targeting multi-site businesses with bundled voice, video, and contact center functionality.
• RingCentral: Global UCaaS leader offering cloud PBX, contact center, and business communications; directly competes with TA Networks' Hello Cloud Business Phone for Canadian mid-market customers with similar recurring subscription pricing.

Emerging players

• Zoom Communications: Zoom Phone and Zoom UC compete with TA Networks' cloud PBX; while Zoom is larger and well-funded, it is still expanding its voice/PBX footprint in Canadian mid-market, making it a partial but growing competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/tanetworks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TA Networks