Kestral
Kestral Computing provides radiology information systems and pathology laboratory software to public and private healthcare organizations across Australia and New Zealand, with Karisma covering radiology workflows and PLS supporting laboratory operations.
- Company typePrivate
- Founded1989
- HeadquartersHeidelberg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Kestral does
Kestral Computing Pty Ltd is a privately held Australian company and subsidiary of Jonas Software, a division of Constellation Software. It was registered in 1989 after beginning diagnostic-software work in the mid-1980s, and it serves radiology and pathology organizations in Australia and New Zealand. Its Melbourne headquarters and additional offices in Auckland, Brisbane, Sydney and Perth support a regional sales and support model. Kestral's core products are Karisma, a radiology information system used at more than 180 imaging sites, and PLS, a laboratory information system for Australian public-hospital pathology laboratories. Karisma covers bookings, referrals, protocolling, reporting, results distribution and billing; PLS covers sample management, result processing and reporting. (Evidence:.)
Kestral's platform architecture combines workflow depth with interoperability. Karisma is configurable at worksite level and supports single-site practices through multi-site networks, while PLS supports multiple laboratory disciplines. The company supports HL7 and FHIR, with KMG+ messaging and K-Link API gateway capabilities covering authentication, role-based access, throttle management and analytics. PACS, Medicare, DVA, My Health Record, ECLIPSE, Magentus and payment integrations connect Karisma to broader clinical and billing systems. Modules include report distribution, online bookings, Kestral Pay, approvals, transport, eForms, provider directory, waitlist, business reporting, data explorer, imaging tablet and mobile. (Evidence:.)
Kestral monetizes annual software maintenance subscriptions, implementation and professional services, and payment-processing fees. Its annual maintenance program includes software updates, technical support, account management, billing and compliance updates, and 24/7 on-call coverage. Pricing is not publicly disclosed. The company sells directly through enterprise field sales, contact forms, HubSpot demos and pilots, targeting private and public radiology practices, public-hospital pathology departments and multi-site imaging networks; patients can also book through practice websites. The model combines recurring platform revenue with implementation and transaction-based monetization. (Evidence:.)
Kestral firmographics
Firmographics- Name
- Kestral
- Legal name
- Kestral Computing Pty Ltd
- Website
- https://kestral.com.au
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kestral Computing provides radiology information systems and pathology laboratory software to public and private healthcare organizations across Australia and New Zealand, with Karisma covering radiology workflows and PLS supporting laboratory operations.
- Ownership category
- akta.pro rank
Kestral industry classification
Industry- Product category
- Healthcare Information Systems (Radiology & Pathology)
- NAICS
- Professional, Scientific, and Technical Services (54)
- akta.pro primary industry
- Diagnostic & Triage Decision Support (HLACAGAA)
Keywords
Where Kestral is headquartered
LocationHeadquarters
- HQ city
- Heidelberg
- HQ country
- Germany
- HQ region
- Europe
Offices5 records
Markets served
Kestral business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing and Maintenance: Annual maintenance program covering software updates, technical support, account management, and 24/7 on-call coverage. Customers expand permitted use by notifying Kestral with addendum covering new scope.
- Professional Services: Implementation services including initiation and planning, data mapping and cleansing, test migration, application configuration, training, and production cutover. Post go-live hypercare support included.
- Payment Processing (Kestral Pay): Integrated payment processing through VostroPay platform with transaction recording and automatic reconciliation within Karisma. Supports upfront payments, post-appointment billing, and instalment options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual Maintenance Program |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Kestral product offering
Product offeringCore offering
Kestral designs, develops, tests, and supports a radiology information system (Karisma RIS) and a pathology laboratory system (Kestral PLS) for diagnostic practices across Australia and New Zealand. The company complements these core systems with the K-Link integration engine, the Kestral Online patient self-booking portal, and Kestral Pay integrated payment processing, providing an end-to-end workflow from order entry through result delivery and patient billing. With more than 30 years of focused industry experience, Kestral serves 100+ diagnostic practices in the Australasian region.
Product overview
Kestral offers a platform-plus-modules architecture for diagnostic healthcare software, serving both radiology and pathology practices across Australia and New Zealand. The core products are Karisma (radiology information system) and PLS (Pathology Laboratory System). Karisma manages the full radiology workflow from referral through booking, protocolling, imaging, reporting, results distribution, and billing. PLS manages pathology laboratory workflows across multiple disciplines including biochemistry, haematology, microbiology, and anatomical pathology. The Karisma platform is extended through numerous add-on modules including Report Distribution for formatted HTML report delivery to referrers, Online Bookings for patient self-service scheduling, Kestral Pay for integrated payment processing, K-Link API gateway for third-party integrations, KMG+ messaging gateway for HL7/EDI connectivity, eForms for digital patient intake, Provider Directory for automated provider data management, Approvals Module for digital protocolling, Transport Module for hospital patient movement, and Waitlist Module for request prioritization. Both core products are designed to integrate with the broader clinical technology environment.
Differentiator
Problem solved
Functional benefit
Products and services
- Karisma RIS
Quantifiable outcome
- More than 180 ANZ imaging sites use Karisma RIS
- +2 more outcomes
Companies that use Kestral
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Kestral technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability5 records
Feature13 records
Kestral partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Jonas SoftwarecoreParent company and part of the Jonas Software group (division of Constellation Software). Jonas Software's buy-and-hold philosophy means Kestral is owned and developed indefinitely, not managed toward exit. VostroPay payment platform is also owned by Jonas Software.
- MagentuscoreFHIR eRequesting integration partner enabling structured electronic requesting in Karisma. Practices ready for structured eRequests contact Magentus to initiate the process, with Kestral managing the technical integration.
Scale indicators5 records
Recent moves6 records
Expansion highlights7 records
Kestral competitors and assessment
Company assessmentDirect peers
- Magentus: Australian-headquartered healthcare software vendor whose Aurora RIS and related diagnostic platforms compete head-on with Karisma and PLS across ANZ; Kestral is already a Magentus integration partner for FHIR eRequesting, evidencing direct overlap in radiology workflows.
- Citadel Health: Australian pathology and radiology software provider (part of the Sonic Healthcare group) competing directly with Kestral's PLS in public hospital pathology and with adjacent radiology workflow products.
- Sectra: Sweden-based vendor of PACS and radiology information systems used across ANZ; also a Kestral integration partner, but increasingly bundles enterprise imaging workflows that overlap Karisma's protocolling, reporting and distribution layer.
- Sunquest Information Systems: Global laboratory information system vendor whose CoPathPlus, PowerGrid and related LIS platforms compete directly with Kestral's PLS in hospital pathology workflows.
Broad incumbents
- Agfa HealthCare: Enterprise imaging vendor offering PACS, RIS and broader radiology IT suites that overlap with Karisma's booking-to-reporting workflow across Australian hospitals and practices.
- Fujifilm Healthcare: Provides medical imaging hardware plus PACS and RIS solutions to ANZ hospitals and imaging centres, competing with Karisma as part of broader enterprise imaging contracts.
- Philips Healthcare: Global healthcare technology vendor with enterprise imaging, PACS and radiology informatics offerings that overlap Karisma's RIS and reporting distribution capabilities.
- Siemens Healthineers: Imaging and digital health vendor with PACS, RIS and workflow modules that compete with Karisma in ANZ hospitals and enterprise radiology settings.
- GE HealthCare: Provides imaging hardware, PACS and enterprise imaging workflows to ANZ providers, with overlapping RIS-adjacent capabilities that can displace point vendors like Kestral in enterprise deals.
- Solventum (formerly 3M Health Information Systems): Healthcare IT vendor whose speech recognition (e.g., PowerScribe — already a Kestral partner), coding and broader clinical documentation tools compete for workflow budget at radiology practices and hospitals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Kestral social profiles
Digital presenceKestral compliance and trust
Trust signalCompliance1 record
Kestral financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kestral leadership team
Management profileNumber of profiles
Profiles6 records
Kestral funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kestral M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kestral
What does Kestral do?
Kestral designs, develops, tests, and supports a radiology information system (Karisma RIS) and a pathology laboratory system (Kestral PLS) for diagnostic practices across Australia and New Zealand. The company complements these core systems with the K-Link integration engine, the Kestral Online patient self-booking portal, and Kestral Pay integrated payment processing, providing an end-to-end workflow from order entry through result delivery and patient billing. With more than 30 years of focused industry experience, Kestral serves 100+ diagnostic practices in the Australasian region.
Is Kestral a public or private company?
Kestral is a private company. It is classified as corporate owned and is currently operating.
When was Kestral founded?
Kestral was founded in 1989. It employs 11 to 50 people.
Where is Kestral based?
Kestral is headquartered in Heidelberg, Germany, in the Europe region.
How does Kestral make money?
Three revenue lines are on record. Software Licensing and Maintenance is the primary driver. The others are professional Services and payment Processing (Kestral Pay).
Who are Kestral's main competitors?
Direct peers on record are Magentus, Citadel Health, Sectra and Sunquest Information Systems. Broad incumbents are Agfa HealthCare, Fujifilm Healthcare, Philips Healthcare, Siemens Healthineers, GE HealthCare and Solventum (formerly 3M Health Information Systems).
Does Kestral have an API?
Yes. Kestral offers the Karisma API and K-Link API gateway for connecting Karisma with third-party systems. The API enables direct, structured data exchange between Karisma and external platforms including booking platforms, patient management systems, specialist clinical applications, and billing tools. K-Link is the gateway layer that governs how connections operate, adding security controls, throttle management, and access permissions. K-Link uses OAuth 2.0 for authentication and role-based access control. For existing customers on the Advanced API, K-Link is a free upgrade. The KMG+ messaging gateway supports HL7, EDI (Electronic Data Interchange), and X12 standards for health information system connectivity. Developer documentation is at kestral.com.au/k-link.
What industry is Kestral in?
Kestral's product category is Healthcare Information Systems (Radiology & Pathology). Its primary akta.pro industry code is HLACAGAA, Diagnostic & Triage Decision Support. Its NAICS code is 54.