Auxo Medical
Auxo Medical LLC is a Richmond, Virginia-based independent medical equipment sales and field service company selling new and refurbished equipment and providing AAMI-certified maintenance and repair for hospitals, surgery centers, dental, veterinary, and industrial facilities across ten U.S. states.
- Company typePrivate
- Founded1998
- HeadquartersRichmond, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Auxo Medical does
Auxo Medical LLC is a privately held, SWAM-certified Small Veteran-Owned medical and laboratory equipment solutions provider founded in 1998 and headquartered at 5401 Distributor Drive, Richmond, Virginia. The company operates a dual-revenue model combining equipment sales (new and refurbished across 1,752+ products and 62+ categories, including sterilizers, anesthesia machines, patient monitors, surgical tables, C-arms, infusion pumps, and imaging systems) with comprehensive field-based maintenance and repair services delivered by AAMI-certified biomedical technicians across ten U.S. states (Virginia, Maryland/DC, North Carolina, South Carolina, Tennessee, Georgia, Florida, Ohio, Michigan, and Kentucky), with nationwide equipment delivery to the contiguous United States.
The company's core technology is operational rather than software-centric. It consists of certified biomedical testing equipment, factory-trained technician expertise across multiple OEM brands (Steris, GE Healthcare, Mindray, Stryker, Hill-Rom, Philips, Tuttnauer, Midmark, Drager, Skytron, and Zoll), and a proprietary Service Portal used by active service-agreement holders to manage equipment inventories, track support cases, generate work orders, and access calibration and maintenance history documentation. There is no proprietary software platform, API, AI capability, or mobile application disclosed; the company's competitive differentiation rests on its human technician workforce, multi-OEM service capability, and documented regulatory-compliance record rather than on technology IP.
Auxo Medical generates revenue across six streams: one-time equipment sales with 1-year warranties on refurbished units, recurring service contracts (Alpha, Beta, Gamma, and Delta tiered plans billed annually for biomedical, SPD/CSSD, anesthesia, and imaging equipment), equipment rentals with short- and long-term options, parts sales, third-party financing referral commissions, and professional services for valuation and liquidation. The go-to-market combines enterprise field sales with quote-based e-commerce, toll-free and local phone sales, and direct outreach to hospitals, ambulatory surgery centers, outpatient clinics, dental and veterinary practices, laboratories, research facilities, and industrial customers. The company is BBB-accredited, operates independently with no disclosed institutional ownership or external funding history, and employs 11-50 people.
Auxo Medical firmographics
Firmographics- Name
- Auxo Medical
- Legal name
- Auxo Medical LLC
- Website
- https://auxomedical.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Auxo Medical LLC is a Richmond, Virginia-based independent medical equipment sales and field service company selling new and refurbished equipment and providing AAMI-certified maintenance and repair for hospitals, surgery centers, dental, veterinary, and industrial facilities across ten U.S. states.
- Ownership category
- akta.pro rank
Auxo Medical industry classification
Industry- Product category
- Medical Equipment Sales and Field Service
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310)
- SIC
- Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Surgical & Medical Instruments & Apparatus (3841), Electromedical & Electrotherapeutic Apparatus (3845)
- akta.pro primary industry
- Equipment Installation, Maintenance, Repair & Sanitization Services (HSABAKAJ)
- akta.pro secondary industries
- Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA), Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF), Medical Equipment Specialty Moving (HSAKAEAL), Sterilization Services & Contract Reprocessing (ETO/Gamma/E-beam providers) (HLAHANAB)
Keywords
Where Auxo Medical is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Auxo Medical business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Medical Equipment Sales: Sales of new and refurbished medical and lab equipment including sterilizers, autoclaves, patient monitors, surgical tables, stretchers, anesthesia machines, imaging equipment, and over 60 equipment categories. Equipment is refurbished to 'Like New' condition with 1-year parts and labor warranty.
- Field Maintenance & Repair Services: Preventive maintenance and repair services for biomedical, sterile processing (SPD/CSSD), anesthesia, and imaging equipment. Services include 24/7 emergency repairs, scheduled PM plans, and depot repair on select equipment. Service agreements include Alpha, Beta, Gamma, and Delta plans offering different coverage levels.
- Equipment Rentals: Short and long-term rental options for medical equipment including sterile processing equipment and other large capital items. Financial lease options also available. Rentals include full in-house service and repair program.
- Equipment Financing: Financing options for medical equipment purchases through third-party financing partners.
- Parts Sales: Sales of OEM and aftermarket parts for medical equipment maintenance and repairs.
- Valuation & Liquidation Services: Equipment valuation and liquidation services for facilities that are closing, merging, upgrading, or for insurance requirements. Trade-in services available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Alpha Plans - Complete coverage with fixed investment |
| Subscription | Annual | Beta Plans - Comprehensive service with predictable investment |
| Subscription | Annual | Gamma Plans - Labor-only scheduled maintenance |
| Subscription | Annual | Delta Plans - Moderate investment with higher reliability |
| One time/ perpetual license | Pay-as-you-go | Independence Day Sale - 10% off select items |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Auxo Medical product offering
Product offeringCore offering
Auxo Medical sells new and refurbished medical and laboratory equipment (sterilizers, autoclaves, patient monitors, surgical tables, C-arms, anesthesia machines, infusion pumps, defibrillators, ultrasound, ECG, and more) across 1,752+ SKUs and 60+ categories. The company also provides on-site field maintenance, preventive maintenance, and repair services for biomedical, sterile processing (SPD/CSSD), anesthesia, and imaging equipment via AAMI-certified technicians, complemented by equipment rentals, financing, trade-in/liquidation, and a Service Portal for SLA clients.
Product overview
Auxo Medical is a medical and laboratory equipment solutions provider offering new and refurbished equipment sales alongside comprehensive field maintenance and repair services. The company operates as a single unified offering combining equipment sales (catalog of 1,752+ products across 62+ categories) with service contracts (Alpha, Beta, Gamma, Delta service plans) and a Service Portal platform for tracking work orders and equipment history. Core product categories include sterilizers/autoclaves, patient monitors/defibrillators, surgical tables/stretchers, C-arms/imaging equipment, anesthesia machines, infusion pumps, and ultrasonic cleaners. Services are delivered through AAMI-certified technicians across 11 U.S. states via field service operations, with equipment rentals and financing as supplementary offerings. The company specializes in sterile processing equipment (SPD/CSSD) maintenance and refurbishment, with capability to service major OEM brands including Steris, GE Healthcare, Mindray, Stryker, Hill-Rom, and Philips.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical & Lab Equipment Sales (New and Refurbished) Sales of new and refurbished medical and laboratory equipment (1,752+ products across 60+ categories) including sterilizers, autoclaves, patient monitors, surgical tables, stretchers, anesthesia machines, defibrillators, infusion pumps, ultrasound, ECG, C-arms, and exam tables for healthcare, dental, veterinary, and laboratory facilities.
- Field Maintenance & Repair Services On-site field maintenance, preventive maintenance, depot repair, and 24/7 emergency repair services for biomedical, sterile processing (SPD/CSSD), anesthesia, and imaging equipment across 10 states, delivered by AAMI CBET-certified factory-trained technicians.
- Medical Equipment Rentals Short-term and long-term rental programs for medical equipment including sterile processing equipment, infusion pumps, fetal monitors, stretchers, surgical tables, sterilizers, and anesthesia machines, with financial lease options and full in-house service and repair bundled.
- Service Plans - Alpha Plan Highest tier annual service plan offering complete coverage with fixed investment for sterile processing and biomedical equipment maintenance and repair.
- Service Plans - Beta Plan Comprehensive annual service plan providing higher levels of service with more predictable service investment for sterile processing and biomedical equipment.
- Service Plans - Gamma Plan Labor-only annual scheduled maintenance program for sterile processing and biomedical equipment; Delta Plus add-on covers unscheduled service calls.
- Service Plans - Delta Plan Annual service plan ensuring higher equipment reliability with a more moderate service investment.
- Service Portal Secure online portal for active service agreement holders to manage equipment inventory, track support cases, create work orders, and print maintenance history and calibration certificate reports.
- Equipment Trade-In & Liquidation Services Equipment valuation and trade-in evaluation services for medical equipment, plus liquidation services for facilities that are closing, merging, upgrading, or for insurance requirements.
- Equipment Financing Affordable financing options for medical equipment purchases arranged through third-party financing partners, plus financial lease options for rental customers.
- PACS & DICOM Services Picture Archiving and Communication System (PACS) and DICOM troubleshooting services for imaging equipment covering connectivity, image retrieval, user access, and failed transfer diagnostics.
Quantifiable outcome
- Up to 50% cost savings compared to OEM service providers
- +3 more outcomes
Companies that use Auxo Medical
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles4 records
Auxo Medical technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Auxo Medical partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PartsSourcecorePartsSource utilizes Auxo Medical as a preferred service provider for medical equipment maintenance. Auxo completed a contract for approximately 58 Steris sterilization devices for PartsSource, including PM inspections, repairs, and paperwork. PartsSource serves as a channel partner, referring their customers to Auxo for service. The partnership provides quality service at significant cost savings compared to OEM providers.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Auxo Medical competitors and assessment
Company assessmentDirect peers
- TriMedx: Pure-play biomedical and clinical engineering services provider serving healthcare systems across the US. Closely comparable in core service offering (biomedical maintenance, imaging service), though TriMedx focuses exclusively on services while Auxo also sells equipment.
- Block Imaging: Refurbished medical imaging equipment sales, service, and parts provider. Comparable in the refurbished imaging and parts business, though Block Imaging is imaging-specialized whereas Auxo is multi-modality.
- Probo Medical: Refurbished ultrasound, C-arm, and imaging equipment reseller with service capabilities. Comparable in the refurbished medical equipment and service motion, focused on imaging modalities.
- Agiliti: Large US independent service organization (formerly Universal Hospital Services) providing medical equipment rental, sales, and field service to hospitals and surgery centers — directly comparable in service portfolio and customer base, but at national scale versus Auxo's regional footprint.
- Crothall Healthcare (Compass Group): Healthcare support services division of Compass One Healthcare providing clinical equipment maintenance and biomed services to hospitals nationwide. Comparable service offering but operates as part of a much larger facilities services platform.
- The Intermed Group: Independent medical equipment service and sales company covering biomedical, imaging, and surgical equipment across the Southeast — directly comparable in geography, service mix, and customer profile to Auxo Medical.
Broad incumbents
- ABM Healthcare (ABM Industries): Facilities services provider with a healthcare biomedical maintenance offering. Overlaps with Auxo on biomedical service but competes across a much broader portfolio (janitorial, parking, HVAC) rather than specializing in medical equipment.
- Steris: OEM manufacturer of sterilization, infection prevention, and surgical equipment. Auxo services and resells Steris products, but Steris is also the dominant OEM competitor whose service contracts Auxo displaces with its third-party offering.
Others
- PartsSource: Healthcare parts and service marketplace that aggregates demand and routes to providers like Auxo. Listed as a partner here, but also a partial competitor in parts and managed services procurement — adjacent ecosystem participant.
Regional players
- Direct Service Group: Independent medical equipment service provider focused on sterilization and sterile processing equipment in select US regions. Closely comparable service portfolio to Auxo's SPD/CSSD specialization, though with narrower geographic reach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Auxo Medical social profiles
Digital presenceAuxo Medical financial estimates
Financial estimateRevenue estimate
Valuation estimate
Auxo Medical leadership team
Management profileNumber of profiles
Auxo Medical funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Auxo Medical M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Auxo Medical
What does Auxo Medical do?
Auxo Medical sells new and refurbished medical and laboratory equipment (sterilizers, autoclaves, patient monitors, surgical tables, C-arms, anesthesia machines, infusion pumps, defibrillators, ultrasound, ECG, and more) across 1,752+ SKUs and 60+ categories. The company also provides on-site field maintenance, preventive maintenance, and repair services for biomedical, sterile processing (SPD/CSSD), anesthesia, and imaging equipment via AAMI-certified technicians, complemented by equipment rentals, financing, trade-in/liquidation, and a Service Portal for SLA clients.
Is Auxo Medical a public or private company?
Auxo Medical is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Auxo Medical founded?
Auxo Medical was founded in 1998. It employs 11 to 50 people.
Where is Auxo Medical based?
Auxo Medical is headquartered in Richmond, United States, in the North America region.
How does Auxo Medical make money?
Six revenue lines are on record. Medical Equipment Sales are the primary driver. The others are field Maintenance & Repair Services, equipment Rentals, equipment Financing, parts Sales and valuation & Liquidation Services.
Who are Auxo Medical's main competitors?
Direct peers on record are TriMedx, Block Imaging, Probo Medical, Agiliti, Crothall Healthcare (Compass Group) and The Intermed Group. Broad incumbents are ABM Healthcare (ABM Industries) and Steris. PartsSource is listed as an others. Direct Service Group is listed as a regional player.
Does Auxo Medical have an API?
No public API is recorded for Auxo Medical.
What industry is Auxo Medical in?
Auxo Medical's product category is Medical Equipment Sales and Field Service. Its primary akta.pro industry code is HSABAKAJ, Equipment Installation, Maintenance, Repair & Sanitization Services, with a secondary code of HSABAKAA, Durable Medical Equipment (DME) Sales & Rentals. Its NAICS code is 81121 and its SIC code is 5047.