A-1 Auto Glass

What A-1 Auto Glass does

A-1 Auto Glass is a privately held, owner-operated auto glass repair and replacement company headquartered in Eugene, Oregon, founded in 1950 and led by John Tokatly since 1985. The company operates four physical locations across Oregon — Eugene, Springfield, Corvallis, and Roseburg — supplemented by a mobile service fleet that performs on-site installation at customer homes and workplaces. Its service portfolio covers windshield replacement, back and side glass replacement, side mirror replacement, rock chip repair, Aquapel rain-repellent treatment, wiper replacement, free crash wrap protection, and ADAS recalibration, with technicians certified for both static and dynamic recalibration at every location.

The business generates revenue primarily through one-time transactional service fees paid either directly by consumers or via insurance claims — A-1 is accepted by all insurance companies and assists with claim processing. The company claims the largest privately-owned auto glass inventory on the West Coast, enabling faster fulfillment from on-hand stock, and complements its retail consumer business with a dealer/commercial fleet program and a 6-month deferred interest financing offering through Synchrony Car Care at the Eugene location. Through ownership-linked sister companies — RV Glass Solutions and Coach Glass — the broader enterprise extends into nationwide RV and specialty glass services across 3,000+ service locations. A lifetime warranty against leaks and free rock-chip repair for the duration of vehicle ownership create modest customer retention mechanics, and the company has won the Register Guard Community Choice Award in Eugene for 13 consecutive years.

Name

A-1 Auto Glass

Legal name

A-1 Auto Glass

Website

https://a-1autoglass.com

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

11–50 employees

Short description

A-1 Auto Glass is a privately held Oregon auto glass repair and replacement company founded in 1950, operating four retail locations plus mobile service and serving individual vehicle owners, dealerships, and commercial fleets with windshield, side/back glass, ADAS recalibration, and rock chip repair services.

Ownership category

akta.pro rank

Product category

Auto Glass Repair and Replacement Services

NAICS

Automotive Glass Replacement Shops (811122)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industries

Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL)

Keywords

• Auto glass repair
• Windshield replacement
• Glass installation services
• Mobile auto glass
• ADAS recalibration

Headquarters

HQ city

Eugene

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Windshield Replacement Services: One-time replacement of damaged windshields for various vehicle types including cars, trucks, RVs, heavy equipment, and classic cars. Revenue is generated per job with insurance claims or direct customer payment.
2. Back and Side Glass Replacement: Replacement of side glass, back glass, and side mirrors. Services include free crash wrap protection while waiting for glass to arrive.
3. Rock Chip Repair: Repair services for minor windshield damage before it spreads. Most chips smaller than a quarter can be repaired.
4. Aquapel Glass Treatment: Application of Aquapel long-lasting glass treatment that repels rain, reduces glare, and helps clear ice, snow, and dirt from glass.
5. Mobile Service: On-site glass replacement service at customer locations for added convenience.
6. Deferred Interest Financing: 6-month deferred interest financing through Synchrony Car Care allows customers to pay over time. A-1 earns revenue from completed services while customers make installment payments.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

A-1 Auto Glass provides auto glass repair and replacement services for windshields, side glass, back glass, and side mirrors across four Oregon retail locations and a mobile service fleet. The company serves individual vehicle owners, auto dealerships, and commercial fleet operators with windshield replacement, rock chip repair, back/side glass replacement, ADAS recalibration, and Aquapel glass treatment. The company also offers a 6-month deferred interest financing program through Synchrony Car Care at the Eugene location and supports nationwide RV glass replacement through its sister company RV Glass Solutions.

Product overview

A-1 Auto Glass operates as a regional auto glass repair and replacement service provider with a single-location service model, not a software platform. The company offers windshield replacement, back and side glass replacement, rock chip repair, mobile service, and Aquapel treatments across four Oregon locations (Eugene, Springfield, Corvallis, Roseburg). Core services are supplemented by ADAS recalibration, dealer/commercial fleet services, and a 6-month deferred interest financing program through Synchrony Car Care (Eugene only). The company also has a sister brand, RV Glass Solutions, serving recreational vehicles nationally. The company claims the largest privately-owned auto glass inventory on the West Coast.

Differentiator

Problem solved

Functional benefit

Brands

• RV Glass Experts: A sister company introduced by A-1 Auto Glass for RV windshield and foggy side window assistance. Provides nationwide RV windshield replacement through service locations throughout the U.S.

Products and services

• Windshield Replacement Replacement windshields for all vehicle types including buses, trucks, heavy equipment, RVs, classic cars, and boats. Includes lifetime warranty against leaks and free rock-chip repair for as long as the customer owns the vehicle.
• Back and Side Glass Replacement
• Rock Chip Repair
• Mobile Service
• Aquapel / Wiper Replacement
• ADAS Re-calibration
• Dealer/Commercial Services
• 6-Month Deferred Interest Financing Program
• RV Glass Solutions

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Safelite AutoGlass: The largest U.S. auto glass repair and replacement retailer; offers windshield replacement, ADAS recalibration, mobile service, and direct insurer billing — the same service set as A-1, just at national scale.
• Glass Doctor (Neighborly): Franchised auto/ residential glass repair network providing windshield replacement, mobile service, and insurance handling. Operates the same retail+mobile model as A-1 and is one of its closest franchise-based competitors.
• Novus Auto Glass Repair: Specializes in windshield repair (rock-chip/crack) and replacement with mobile service. Directly comparable to A-1's core repair-plus-replacement offering, especially the rock-chip and windshield lines.
• Auto Glass Now: Multi-location auto glass replacement and repair chain with insurance-claim support and mobile service; competes head-on with A-1 in Western U.S. metro markets.

Broad incumbents

• Caliber Collision: Largest U.S. collision repair chain with an Auto Glass/Grainier add-on offering. Overlaps with A-1 on insurance-driven glass work as part of a broader body-shop portfolio rather than glass-only focus.
• Maaco: National franchised collision and paint chain that also handles insurance-driven glass replacement; competes indirectly via insurer tow-in and customer capture at the body-shop level.
• Service King Collision: Multi-location U.S. collision repair operator with growing auto glass services. Comparable to A-1 via insurance claim capture and windshield/glass work performed in conjunction with body repair.
• CARSTAR Auto Glass: North American collision repair franchise network that also handles insurance glass claims. Captures glass volume as an adjacent service, similar to A-1 but on a much broader scale.

Others

• Impex Auto Glass Supplies: Auto glass distributor/wholesaler supplying windshields, side glass, and back glass to installers like A-1. Relevant as an ecosystem participant (supplier) rather than a direct competitor.

Regional players

• Clover Auto Glass: Smaller-scale regional auto glass installer operating outside the Pacific Northwest. Offers the same windshield replacement and mobile service menu as A-1 but in different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/a-1autoglass

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A-1 Auto Glass