CARSTAR Collision & Glass
CARSTAR Collision & Glass is a Canadian franchise network of collision and glass repair centres (Hamilton, Ontario, founded 1995), operating under Driven Brands. It serves individual vehicle owners across all ten provinces and recently expanded into New York, offering OEM-certified auto body, glass, and EV/luxury collision repair services.
- Company typePrivate
- Founded1995
- HeadquartersHamilton, Canada
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What CARSTAR Collision & Glass does
CARSTAR Collision & Glass operates a franchise network of collision and glass repair centres, headquartered in Hamilton, Ontario, and legally organized as CARSTAR Canada Partnership, LP, a subsidiary of Driven Brands. Founded in 1995, the company serves individual vehicle owners requiring collision repair, auto body restoration, and windshield glass services, with end customers ranging from everyday vehicle owners to EV and luxury vehicle owners requiring OEM-certified repairs. The network operates across all ten Canadian provinces with hundreds of locations and expanded into the New York metro area on September 10, 2025, with CARSTAR MacArthur Collision led by owner Michael Taliercio.
Core offerings center on physically delivered services — collision repair, auto body work, painting, and glass replacement — executed through OEM-certified repair processes. The network holds over 300 OEM certifications across the parent Driven Brands Collision Group, including 288 EV certifications and 37 luxury OEM certifications spanning Tesla, GM BEV, Ford, Rivian, Lucid, Mercedes-Benz EQ, BMW, Mercedes-Benz, Audi, and Volvo. Distribution is executed through owner-operator franchise locations supported by the CARSTAR Academy training program, centralized procurement, and cross-brand infrastructure from the broader Driven Brands family (Meineke, Maaco, Take 5, Abra, Radiator).
The business model is a franchise network generating revenue via transaction-level fees on collision repair services (typically paid through insurance claims or direct customer payment), supplemented by franchise and royalty economics flowing through the parent. Go-to-market combines direct consumer demand captured via the carstar.ca location directory, insurance company referral partnerships (DRP relationships), and corporate-level brand marketing through Driven Brands. Customer segments are primarily individual vehicle owners with secondary B2B relationships through insurance providers referring claims into the certified network. No standalone revenue, headcount trend, or unit-economics disclosure is available.
CARSTAR Collision & Glass firmographics
Firmographics- Name
- CARSTAR Collision & Glass
- Legal name
- CARSTAR Canada Partnership, LP
- Website
- https://carstar.ca
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- CARSTAR Collision & Glass is a Canadian franchise network of collision and glass repair centres (Hamilton, Ontario, founded 1995), operating under Driven Brands. It serves individual vehicle owners across all ten provinces and recently expanded into New York, offering OEM-certified auto body, glass, and EV/luxury collision repair services.
- Ownership category
- akta.pro rank
CARSTAR Collision & Glass industry classification
Industry- Product category
- Auto Body & Collision Repair Services
- NAICS
- Automotive Body, Paint, Interior, and Glass Repair (81112), Automotive Glass Replacement Shops (811122)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)
- akta.pro secondary industries
- Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Auto Glass Repair & Replacement (TLAKAAAH), Bumper, Panel & Plastic Repair (Composite/Trim) (TLAKAEAG)
Keywords
Where CARSTAR Collision & Glass is headquartered
LocationHeadquarters
- HQ city
- Hamilton
- HQ country
- Canada
- HQ region
- North America
Offices37 records
Markets served
CARSTAR Collision & Glass business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Collision Repair Services: Revenue generated from providing collision repair, auto body repair, and glass services to vehicle owners. Services are typically paid through insurance claims or direct customer payment. The franchise network model allows individual owners to operate their own CARSTAR locations while benefiting from brand recognition and centralized support.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
CARSTAR Collision & Glass product offering
Product offeringCore offering
CARSTAR Collision & Glass operates a managed franchise network of collision and glass repair centers across Canada, with expanding US presence. The company provides auto body repair, collision repair, and glass replacement services, leveraging OEM-certified repair processes and equipment. Services are delivered through individual franchise locations under the CARSTAR brand, supported by parent company Driven Brands.
Product overview
CARSTAR Collision & Glass is a collision repair service network offering auto body repair and glass services across Canada. The company operates as a franchise model under parent company Driven Brands. Core offerings include collision repair, auto body restoration, and glass services. The network is expanding with new franchise locations and holds multiple OEM certifications for electric vehicle (EV) and luxury vehicle repairs.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Network holds 288 EV certifications and 37 luxury OEM certifications
Companies that use CARSTAR Collision & Glass
Customer profileSegments2 records
Ideal customer profiles3 records
CARSTAR Collision & Glass technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
CARSTAR Collision & Glass partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
CARSTAR Collision & Glass competitors and assessment
Company assessmentDirect peers
- Maaco: Maaco is a sister brand within Driven Brands specializing in auto paint and collision repair services across North America. Directly comparable franchise model, similar customer base, and shares the parent company's capital, OEM relationships, and procurement scale.
- Fix Auto USA: Fix Auto USA is a third sibling brand within Driven Brands Collision Group, focused on collision repair in the US market. Directly comparable franchise-based business model with similar OEM certification strategy and insurance DRP relationships, making it a near-identical peer to CARSTAR's US operations.
- ABRA Auto Body Repair: ABRA is a direct sibling brand within Driven Brands Collision Group alongside CARSTAR and Fix Auto USA, offering collision repair services. Operates the same franchise network model with overlapping OEM certifications and insurance partnerships, targeting the same vehicle owner and insurer customer segments.
- Service King Collision: Service King is a major US-based multi-shop collision repair operator with extensive geographic reach. Directly competes for insurance carrier volumes, OEM certifications, and customer share in overlapping US markets where CARSTAR is expanding.
- Boyd Group Services (Boyd Autobody): Boyd Group is a publicly traded Canadian collision repair operator (TSX: BYD) with locations across North America. A direct competitor in the Canadian market with overlapping insurance and OEM relationships, and one of the few public benchmarks for collision repair network economics.
- Caliber Collision: Caliber Collision is the largest US collision repair chain with hundreds of locations nationwide. Operates a comparable model serving insurance carriers and vehicle owners, and is a primary direct competitor for OEM certifications, insurer DRP relationships, and market share in the US.
- Crash Champions: Crash Champions is a fast-growing US collision repair chain backed by private equity. Competes directly for OEM certifications, luxury and EV repair capabilities, and insurance DRP relationships—making it a close comparable on growth strategy and capital structure.
- Gerber Collision & Glass: Gerber Collision & Glass is a major North American collision and glass repair chain offering nearly identical service categories to CARSTAR (collision, glass, paint). Direct competitor for insurance DRP volumes and OEM certifications across the US market.
- CARSTAR (US Independent Operations): The US-based CARSTAR franchise operations operate under a parallel structure and compete directly with the Canadian CARSTAR entity. Shares the brand, similar franchise model, and is the most direct competitor for any cross-border franchise expansion efforts.
Regional players
- Classic Collision: Classic Collision is a US Southeast-focused collision repair chain that competes in overlapping insurance-driven markets. Provides a comparable regional-scale benchmark on operational metrics, though smaller in absolute scale than CARSTAR's national network.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
CARSTAR Collision & Glass social profiles
Digital presenceCARSTAR Collision & Glass financial estimates
Financial estimateRevenue estimate
Valuation estimate
CARSTAR Collision & Glass leadership team
Management profileNumber of profiles
Profiles1 record
CARSTAR Collision & Glass funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CARSTAR Collision & Glass M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CARSTAR Collision & Glass
What does CARSTAR Collision & Glass do?
CARSTAR Collision & Glass operates a managed franchise network of collision and glass repair centers across Canada, with expanding US presence. The company provides auto body repair, collision repair, and glass replacement services, leveraging OEM-certified repair processes and equipment. Services are delivered through individual franchise locations under the CARSTAR brand, supported by parent company Driven Brands.
Is CARSTAR Collision & Glass a public or private company?
CARSTAR Collision & Glass is a private company. It is classified as corporate owned and is currently operating.
When was CARSTAR Collision & Glass founded?
CARSTAR Collision & Glass was founded in 1995. It employs 5,001 to 10,000 people.
Where is CARSTAR Collision & Glass based?
CARSTAR Collision & Glass is headquartered in Hamilton, Canada, in the North America region.
How does CARSTAR Collision & Glass make money?
One revenue line is on record: collision Repair Services.
Who are CARSTAR Collision & Glass's main competitors?
Direct peers on record are Maaco, Fix Auto USA, ABRA Auto Body Repair, Service King Collision, Boyd Group Services (Boyd Autobody), Caliber Collision, Crash Champions, Gerber Collision & Glass and CARSTAR (US Independent Operations). Classic Collision is listed as a regional player.
Does CARSTAR Collision & Glass have an API?
No public API is recorded for CARSTAR Collision & Glass.
What industry is CARSTAR Collision & Glass in?
CARSTAR Collision & Glass's product category is Auto Body & Collision Repair Services. Its primary akta.pro industry code is TLAKAEAA, Auto Body Collision Repair (Cars & Light Trucks), with a secondary code of TLAKAEAF, Glass Repair & Replacement (Windshield/Auto Glass). Its NAICS code is 81112 and its SIC code is 7500.