What IDV Pacific does

IDV Pacific Pty Ltd is an Australian-owned, Sydney-headquartered identity verification company founded in 2015 that sells document validation, biometric authentication, and remote scanner management products to regulated industries across Australia and New Zealand. Its core technology is FoxID, a proprietary fifth-generation AI-powered, template-free OCR engine built entirely in-house to read passports, driver licences, visas, and national ID cards under real-world capture conditions (blur, glare, reflections, damaged edges), supported by an Australian-hosted cloud platform with no PII storage. The company is an authorized Identity Service Provider for the Australian Government's IDMatch Document Verification Service (DVS) and a gateway provider for the Department of Home Affairs' VEVO visa-check system, integrating with iProov for facial biometric liveness and deepfake-resistant authentication.

The business operates across two interlocking revenue streams: Thales hardware resale (document readers priced between $902 and $4,173) under a Gold Certified Value-Added Reseller agreement, and recurring software and services revenue from FoxID SaaS, VEVO visa checks, face recognition, Hub Manager fleet monitoring, IDV Commander, and the Administrator Portal. Go-to-market combines direct enterprise field sales into financial services, gaming, government, healthcare, retail, education, and hospitality with a channel-driven scanner distribution model and a self-service e-commerce storefront. The company processes 6,000+ international ID document types and reports 50,000+ documents handled in a single production week at 99.2% processing success and 5.8-second median latency.

IDV Pacific is privately held, bootstrapped, and operates with a 1-10 employee team with no disclosed funding rounds. Its strategic positioning combines regulatory authorizations, a five-generation proprietary AI stack, and a Thales hardware distribution franchise, targeting regulated-industry buyers whose procurement criteria emphasize data sovereignty, Australian hosting, and government-grade document expertise.

Name

IDV Pacific

Legal name

IDV Pacific Pty Ltd

Website

https://idvpacific.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

IDV Pacific is an Australian identity verification company that provides AI-powered document OCR (FoxID), Thales document scanners, and biometric authentication to regulated industries including financial services, gaming, and government across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Identity Verification Software

NAICS

Investigation and Personal Background Check Services (561611), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI)

akta.pro secondary industries

Identity Verification & Proofing (IDV, KYC, Biometrics) (HDADAAAF), Data, Evidence & Document Verification (IDV) for KYC (FSAMAMAN)

Keywords

• Identity document verification
• Biometric authentication
• OCR software
• Visa verification services
• Document validation

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Document Scanner Hardware Sales: Sale of Thales document readers and biometric scanners including AT10Ki, AT10K, AT9000 Mk2, CR2000, CR5400i, CR5400, CR100M, and QS2000. IDV Pacific is Gold Certified VAR for Thales in Australia and New Zealand.
2. Identity Verification SaaS: Cloud-based identity document validation services including document scanning, visa checks (VEVO), face recognition and biometrics, APIs and batch processing. Accessed via cloud, mobile, kiosk or desktop systems.
3. Extended Warranty & Support: Optional extended warranty at 15% per year for up to 3 extra years (5 years total). Professional services for installation, provisioning, configuration and coding assistance. Hot swap service for mission-critical deployments.
4. API & Integration Services: APIs available for document upload checking from customer systems, apps or websites. SDKs for Thales scanner integration. Professional services for coding assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

IDV Pacific provides identity document verification and biometric authentication services through its proprietary FoxID OCR engine and cloud platform, processing Australian and international passports, driving licences, visas, and national ID cards. The company distributes Thales document readers as a Gold Certified Value-Added Reseller and offers VEVO visa status checks, facial recognition with liveness detection, batch processing, and APIs for enterprise integration.

Product overview

IDV Pacific is an Australian identity verification company offering an integrated platform of document validation, biometric authentication, and remote device management products. The core offering centers on FoxID, a proprietary fifth-generation AI-powered OCR engine for identity document reading, combined with Thales hardware scanners (AT10Ki, AT10K-m, AT9000 Mk2, CR2000 Plus, QS2000, CR5400i, CR5400, CR100M) and iProov-powered biometric services. Supporting products include IDV Hub Manager for scanner fleet management, IDV Commander for remote scanner control, IDV Administrator Portal, and Australian VEVO Visa Checks. The platform processes over 6,000 international identity documents across cloud, mobile, kiosk, and desktop channels with APIs available for enterprise integration.

Differentiator

Problem solved

Functional benefit

Brands

• FoxID: Proprietary AI-powered OCR and identity extraction engine for document processing, now in its fifth generation
• Hub Manager
• eNRoL

Products and services

• FoxID OCR Proprietary AI-powered template-free OCR engine for identity document reading. Processes Australian and international passports, driving licences, visas, and national ID cards with 99%+ accuracy on Australian driver licences.
• Australian VEVO Visa Checks Automated interfaces to check work, residential, and study visa status from VEVO (Visa Entitlement Verification Online). Eliminates manual Immi checks with real-time verification.
• Face Recognition and Biometrics Biometric matching and liveness detection services. iProov partnership provides genuine presence assurance protecting against spoof attacks from photos, videos, masks, replay attacks, and deepfakes.
• Batch Processing Bulk processing service for identity document verification. Processes hundreds or thousands of passport or ID document images with proprietary secure file transfer.
• Thales AT10K-m Scanner Advanced full page ID document reader with mDL support (ISO/IEC 18013-5). Supports Digital Queensland Driver Licence and traditional ePassports, eDLs, and eIDs via NFC, BLE, or QR engagement.
• Thales AT10Ki Scanner Cloud-ready intelligent document reader with Wi-Fi and Ethernet connectivity enabling high-speed authentication of identity and travel documents. Features RFID chip reading, multi-wavelength illumination, and anti-glare technology.
• Thales AT9000 Mk2 Scanner High-end full page ID document scanner reading passports, ePassports, ID cards, national IDs, visas, military CAC cards, and driver licences with 1D and 2D barcode support.
• Thales CR2000 Plus Scanner Compact digital and physical licence reader with 700 dpi imaging. Reads ICAO-compliant ID1 documents, driving licences, and barcodes with optional RF capability for ePassports, eDLs, iDLs, and mDLs via QR code, NFC, or Bluetooth.
• Thales QS2000 Scanner Entry-level full page document reader with dual-wavelength illumination (visible and infrared) and 400 dpi imaging. Energy Star certified with 28% power reduction. Reads MRZ, 1D and 2D barcodes including PDF417, QR, DataMatrix, and Aztec codes.
• Thales CR5400i Scanner Double-sided intelligent ID card reader with SaaS connectivity. Reads both sides of ID simultaneously in under four seconds. Web-API interface, RFID chip reading, and supports Scrambled Indicia security features.
• Thales CR5400 Scanner Double-sided ID card reader simultaneously reading front and back of ID cards. Drop-in operation with automatic card detection and ejection. Multiple wavelength illumination including visible, near-infrared, and UV with up to 630 DPI resolution.
• Thales CR100M Scanner Small footprint MRZ and MSR swipe reader reading codeline data from passports, IDs, and MRTDs. Reads three-track magnetic cards with hand-swipe operation.
• IDV Hub Manager Real-time cloud-based SaaS monitoring and management service for Thales scanner fleet deployments. Provides remote device status monitoring, automated firmware updates, error alerting, and device reset capabilities.
• IDV Commander Remote scanner management solution simplifying control of distributed scanner deployments.
• Digital Driver Licence (mDL) Verification Mobile Driver Licence verification supporting ISO/IEC 18013-5 standard. Integrates with Thales CR2000 and AT10k-m scanners for Queensland Digital Licence processing via NFC, BLE, or QR engagement.

Quantifiable outcome

• 99.2% document processing success rate across 50,000+ real-world documents
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability10 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• iProovcoreTechnology or Integration · 13 July 2020Partnership for facial biometric authentication and liveness detection. iProov is Asia Pacific partner for IDV Pacific. iProov provides Genuine Presence Assurance technology protecting against spoof attacks from photos, videos, masks, replay attacks, and deepfakes. Used by governments including US Department of Homeland Security and UK Home Office.
• Thales DIScoreChannel Partner/ Reseller/ DistributorGold Certified Value-Added Reseller for Thales document readers and biometric scanners in Australia and New Zealand. IDV Pacific is beta tester for Thales products with direct connection to Thales technical experts. Supplies major vendors in hospitality, financial, automotive, legal, security, and Australian Government sectors. Provides configuration advice, technical assistance, and SDK programming support.
• GBG/AcuantsupportingTechnology or IntegrationTechnology partner providing complementary identity verification capabilities alongside IDV Pacific's FoxID OCR platform.
• AWSsupportingTechnology or IntegrationTechnology partner providing cloud infrastructure for IDV Pacific's Australian-hosted identity verification platform.
• Australian Government - Department of Home AffairscoreTechnology or IntegrationGateway provider for VEVO (Visa Entitlement Verification Online) system enabling automated verification of visa status for work, residential and study purposes. Also authorised IDSP for IDMatch Document Verification Service (DVS).

Scale indicators7 records

Recent moves2 records

Expansion highlights5 records

Emerging players

• iProov: iProov is IDV Pacific's facial biometric partner providing Genuine Presence Assurance, but is also a stand-alone identity verification vendor in its own right. Comparable biometric liveness and deepfake detection capability, with similar public-sector customer wins.

Broad incumbents

• Mitek Systems: Mitek is an established identity verification vendor combining mobile document capture, biometric verification, and KYC. Comparable document OCR and identity proofing capability, with a broader global footprint and longer enterprise track record.
• Thales Digital Identity & Security: Thales is both IDV Pacific's VAR partner for document readers in ANZ and a broader identity, biometrics, and security vendor worldwide. Provides overlapping hardware and identity capabilities at much larger global scale.

Direct peers

• Veriff: Veriff provides AI-powered identity verification with document OCR, biometric matching, and fraud prevention for financial services and other regulated verticals. Competes directly in the same product category.
• Jumio: Jumio is a global IDV and KYC/AML platform serving financial services, gaming, and government. Provides similar document OCR, liveness detection, and identity proofing workflows that compete head-to-head with FoxID for enterprise deals.
• Persona: Persona offers a unified identity verification platform covering document OCR, biometric verification, and KYC for regulated industries. Comparable configurable verification flows and enterprise customer base.
• Au10tix: Au10tix is an enterprise identity verification vendor with deep document OCR and authentication capabilities, serving financial services and other regulated customers globally. Direct competitor for Tier-1 enterprise deals.
• IDVerse (formerly OCR Labs): IDVerse is an Australian-founded AI-driven identity verification competitor with a similar full-stack OCR + biometric approach targeting regulated industries. Closest geographic and product-line competitor to IDV Pacific.
• Onfido (Entrust): Onfido, now part of Entrust, is a global SaaS identity verification platform offering AI document verification, biometric authentication, and KYC/AML compliance. Directly competes for the same regulated-industry customers, with broader international scale.
• GBG Group (Acuant): GBG is a global identity verification and fraud prevention platform whose Acuant division is an explicit IDV Pacific technology partner. Both deliver document OCR, biometric verification, and KYC compliance for regulated industries including gaming and financial services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCnTlw-9uImg1AdP1f3jV1cw
• LinkedInlinkedin.com/company/idv-pacific.com

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IDV Pacific