Family Medical Practice

What Family Medical Practice does

Family Medical Practice (FMP) is a Vietnam-based international-standard healthcare provider founded in 1994 by Dr. Rafi Kot, operating six wholly-owned clinic locations across the country's three principal urban markets: four in Ho Chi Minh City (Diamond Plaza, Thao Dien, Phu My Hung, and the CARE1 executive health center), plus a 24/7 headquarters clinic in Hanoi (298i Kim Ma, Ba Dinh) and a clinic in Da Nang (96–98 Nguyen Van Linh, Hai Chau). The company delivers multispecialty care across 20+ clinical disciplines — cardiology, pediatrics, dermatology, obstetrics and gynecology, orthopedics, internal medicine, emergency medicine, vaccinations, imaging, and laboratory diagnostics — supported by on-site imaging and laboratory capabilities. Its most differentiated technical asset is the *9999 Emergency Ambulance Service, the first and only IAED-accredited (International Academies of Emergency Dispatch) ambulance response service in Vietnam, built on ProQA dispatch protocols and equipped as mobile ICUs with telemedical link capability, operating on dedicated short-code numbers (*9999 in HCMC, *1212 in Hanoi, *1616 in Da Nang).

FMP is structured as Family Medical Practice HCMC Joint Stock Venture, a privately held Vietnamese entity with no disclosed parent company, private equity, or venture capital backing. Revenue is generated from a mix of fee-for-service medical consultations and procedures, recurring *9999 ambulance membership subscriptions, health screening packages, CPR/AED/First Aid training courses, corporate health talks, and on-site medical station services at sporting and community events. The primary customer segments are expatriates and international residents, families with children, corporate clients and organizations (including embassies, international schools, and multinational firms), and tourists or short-term visitors. Distribution combines direct clinic visits, online appointment booking, 24/7 emergency response, insurance direct billing, and community engagement channels including the SIMBA parent-baby program. The multicultural medical team is drawn from over 20 nationalities and delivers care in English, Vietnamese, Japanese, Hebrew, Polish, German, French, Spanish, Tagalog, Russian, Swedish, and other languages, addressing language and cultural barriers that local public and private systems do not systematically resolve.

Name

Family Medical Practice

Legal name

Family Medical Practice HCMC Joint Stock Venture

Website

https://vietnammedicalpractice.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Family Medical Practice is a Vietnam-based international-standard healthcare provider operating six clinics across Ho Chi Minh City, Hanoi, and Da Nang, serving expatriates, families, and corporate clients with multispecialty consultations, 24/7 emergency care, and the only IAED-accredited ambulance service in Vietnam.

Ownership category

akta.pro rank

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medical Consultations and Services: Revenue generated from patient consultations, diagnostic services, treatments, and medical procedures across all clinic locations. Accepts direct payment and insurance billing.
2. Emergency Ambulance Membership: Subscription-based membership program for 24/7 emergency ambulance services with priority response, covering the HCMC metropolitan area.
3. Health Screening and Check-ups: Comprehensive health check-up services and preventive care programs.
4. Training Courses: CPR, AED, First Aid, and emergency training courses offered to individuals and organizations.
5. Health Talks and Education: Specialized health talks conducted for schools, organizations, and community groups on various medical topics.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Family Medical Practice operates a network of international-standard outpatient clinics in Vietnam delivering multispecialty physician consultations, 24/7 emergency medicine, diagnostic imaging and laboratory testing, vaccinations, and pediatric care. It complements these clinical services with a *9999 IAED-accredited ambulance membership program, preventive health check-up packages, and corporate health offerings including on-site medical stations and first-aid training. Care is delivered by a multilingual team of more than 150 doctors across six locations serving expatriates, families, and corporate clients.

Product overview

Family Medical Practice operates a network of international-standard medical clinics across Vietnam, offering a comprehensive range of healthcare services through multiple clinic locations in Ho Chi Minh City (Diamond Plaza, Thao Dien, Phu My Hung, Care1), Hanoi, and Da Nang. The core offering includes multispecialty medical consultations across 20+ clinical specialties supported by on-site imaging and laboratory services. Key services include 24/7 emergency medicine with the IAED-accredited *9999 ambulance membership program, preventive health check-ups, vaccination services, and international patient liaison support. The organization also provides health education through CPR/First Aid training courses and Medical Health Talks programs. Community engagement includes Medical Stations at sporting events and the SIMBA parent-baby support group. Services are delivered by a multicultural medical team in multiple languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Multispecialty Medical Consultation Services

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Local and International Insurance CompaniescoreOthersDirect billing partnerships with insurance providers for seamless claims processing and patient convenience. Patients can utilize insurance coverage directly at FMP clinics without upfront payment for covered services.
• International Academies of Emergency Dispatch (IAED)coreTechnology or IntegrationTechnology partnership for emergency dispatch protocols. FMP's *9999 service uses ProQA technology - a proven emergency response system implemented in 48 countries and almost 2900 call centers worldwide.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Vinmec International Hospital: Vietnam's largest private hospital chain, backed by Vingroup, with multiple international-standard facilities and aggressive expansion across major Vietnamese cities — a well-capitalized competitor overlapping FMP's premium positioning and geography.
• Hoan My Medical Corporation: Vietnam's largest private hospital network (now under IHH Healthcare) operating across multiple cities with both local and international-standard service lines; comparable multi-city, multi-specialty private healthcare footprint.
• FV Hospital: French-Vietnamese hospital in Ho Chi Minh City offering international-standard care with multilingual staff targeting expatriates and affluent local patients; one of FMP's closest direct competitors in the premium HCMC market.
• City International Hospital: International-standard hospital in Ho Chi Minh City serving expatriate and local premium patients with multilingual capabilities; directly competes with FMP for the same international-segment patient base.

Regional players

• Bumrungrad International Hospital: Thailand-based flagship international hospital serving medical tourists and expatriates with multilingual staff; benchmark for premium international healthcare delivery in Southeast Asia and an aspirational comparable.
• Raffles Medical Group: Singapore-headquartered integrated private healthcare provider operating clinics and hospitals across Asia with a similar premium, multilingual, international-standard model — a useful regional comparable for FMP's positioning and unit economics.

Emerging players

• International SOS: Global medical assistance and workplace health services company with clinics worldwide serving multinational clients and embassies — overlaps FMP's IAED-style emergency response, multilingual care, and institutional customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/FMP_HCM
• YouTubeyoutube.com/@FMPVietnam
• Facebookfacebook.com/familymedicalpracticevietnam
• LinkedInlinkedin.com/company/1500328
• Instagraminstagram.com/fmp_vietnam

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Medical Practice