PeopleSense

What PeopleSense does

PeopleSense is an Australian workplace psychology and wellbeing services provider, founded in 2003 and headquartered in Subiaco, Western Australia, operating as a service brand within Altius Group Holdings Pty Ltd. The firm delivers a multidisciplinary portfolio spanning Employee Assistance Programs (EAP), exercise physiology, organizational psychology, executive health programs, injury rehabilitation, and end-to-end Workplace Health & Safety (WHS) services, organized around its proprietary "Altius Wellbeing Spectrum" framework that segments employee needs into four stages — Peak, At Risk, Acute, and Chronic — and tailors interventions accordingly.

Service delivery is workforce-led, with over 900 allied health professionals operating from 90+ physical locations across Australia (including Adelaide, Brisbane, Canberra, Melbourne, Sydney, Parramatta, Miranda, Port Macquarie, Tuggerah, and Subiaco), supported by dedicated phone lines for general enquiries, EAP intake, and critical incident response. The technology layer is described as "technology-enabled" solutions for workplace health delivery but no proprietary digital platform, app, API, or AI/ML capability is disclosed in the source material; ISO 27001 information security certification is held via a Compass certification.

The business model is enterprise B2B with quote-based pricing and no publicly disclosed rates. Revenue streams include recurring subscription-style EAP contracts billed per employee or as fixed corporate agreements, professional-services-style rehabilitation contracts with insurers and employers, and ad hoc psychology and wellbeing engagements. Go-to-market combines direct enterprise field sales targeting HR leaders with channel distribution through insurance carriers, brokers, and government agencies. Disclosed enterprise and government customers span mining (Fortescue), healthcare (NSW Health Northern NSW), construction (Multiplex), rail/transport (Aurizon), food and agriculture (JBS, CFS), suggesting a horizontally diversified but enterprise-anchored book of business. Cumulative outcomes cited are 360,000+ people supported through health setbacks and 600,000+ Australians whose wellbeing has been improved.

Name

PeopleSense

Legal name

Altius Group Holdings Pty Ltd

Website

https://peoplesense.com.au

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

PeopleSense is an Australian workplace psychology and wellbeing services brand within Altius Group, delivering EAP counseling, rehabilitation, executive health, and WHS solutions to corporate, government, and insurer clients via 900+ allied health professionals across 90+ national locations.

Ownership category

akta.pro rank

Product category

Workplace Health & Wellbeing Services

NAICS

Other Individual and Family Services (62419), Offices of Physicians (6211)

SIC

Services-Management Consulting Services (8742), Services-Social Services (8300)

akta.pro primary industry

Specialty HMOs (e.g., Behavioral Health, Dental, Vision) (HLAEAMAJ)

akta.pro secondary industry

Onboarding, Offboarding & Employee Lifecycle Administration (BPACAHAL)

Keywords

• Workplace health services
• Employee assistance programs
• Rehabilitation services
• Organisational psychology
• Workplace health and safety

Headquarters

HQ city

Subiaco

HQ country

Australia

HQ region

Oceania

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Employee Assistance Programs (EAP): Corporate EAP subscriptions providing psychological wellbeing services to employees, typically billed per employee or as fixed contracts
2. Rehabilitation Services: Multidisciplinary rehabilitation solutions for workplace injuries, often contracted by insurers and employers
3. Psychology & Wellbeing Services: Individual and organizational psychology services including exercise physiology, organisational development, and workplace interventions

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

PeopleSense, a service brand of Altius Group Holdings Pty Ltd, delivers workplace psychology, employee assistance programs (EAP), exercise physiology, organisational development, and broader multidisciplinary wellbeing services to Australian employers. Its portfolio is organised around four service lines — PeopleSense Psychology & Wellbeing, Executive Health Solutions, Rehabilitation Services, and Workplace Health & Safety — delivered by 900+ allied health professionals across 90+ Australian locations.

Product overview

PeopleSense, operating under the Altius Group, offers an integrated platform of workplace health and wellbeing services. The core portfolio consists of four main service lines: PeopleSense Psychology & Wellbeing (including EAP and Organisational Psychology), Executive Health Solutions, Rehabilitation Services, and Workplace Health & Safety (including Outsourced Return To Work Coordination). These services are designed to address the full spectrum of employee wellbeing from peak performance support through to acute injury rehabilitation and chronic condition management, delivered by over 900 allied health professionals across 90 locations in Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• PeopleSense: Psychology & Wellbeing Specialist workplace programs including exercise physiology, Employee Assistance Programs (EAP), and organisational development focused on the psychological wellbeing of employees. Designed for Australian corporate employers investing in employee wellbeing.
• Executive Health Solutions Professional, comprehensive, evidence-based health programs designed to optimise the performance of individuals and organisations, targeting senior leadership and high-performing employees.
• Rehabilitation Services Multidisciplinary rehabilitation solutions that navigate physical, medical, psychological, and social challenges to support successful recovery from injury and illness. Used by insurers, employers, and government agencies for return-to-work outcomes.
• Workplace Health & Safety Complete end-to-end solutions to manage entire Workplace Health & Safety (WHS) operations and support with any WHS-related issues, including outsourced return to work coordination services.

Quantifiable outcome

• Over 360,000 people helped following temporary health setbacks or permanent disabilities
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• InsurerscoreChannel Partner/ Reseller/ DistributorPartnership with insurance companies for providing rehabilitation services, EAP programs, and workers compensation support to policyholders. Insurers refer claimants for multidisciplinary rehabilitation solutions.
• BrokerscoreChannel Partner/ Reseller/ DistributorInsurance brokers distribute and refer clients to Altius workplace health services as part of comprehensive insurance and wellbeing offerings.
• Government AgenciescoreChannel Partner/ Reseller/ DistributorGovernment agencies engage Altius for public sector employee wellbeing programs and workplace health and safety compliance services.
• R U OK?minorStrategic or Co-development PartnerR U OK? is a public health promotion charity that encourages people to stay connected and have conversations that can help others. Altius supports R U OK? Day events and depression awareness initiatives.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Converge International: Australian-headquartered EAP and workplace wellbeing provider offering counselling, critical incident response, and organisational psychology services to corporate and government clients — the most direct head-to-head competitor to PeopleSense's Psychology & Wellbeing line.
• Benestar: Australian EAP, wellbeing, and rehabilitation provider serving employers, insurers, and government — comparable in target customer base (corporate Australia) and service mix (EAP, manager support, critical incident).
• Assure Programs: Australian EAP and workplace wellbeing provider delivering counselling, manager support, and organisational consulting — directly overlaps with PeopleSense's EAP and organisational psychology offerings for enterprise clients.
• IPAR Rehabilitation: Australian provider of workplace rehabilitation, return-to-work, and injury management services for insurers and employers — directly comparable to Altius's Rehabilitation Services and Outsourced Return-to-Work Coordination lines.
• WorkFocus Australia: National Australian provider of occupational rehabilitation, workplace health, and return-to-work services — competes head-to-head with Altius's rehabilitation and WHS service lines for insurer and employer contracts.
• Recovery Partners: Australian occupational rehabilitation and workplace health provider serving insurers, employers, and government — directly comparable to Altius's multidisciplinary rehabilitation and return-to-work service lines.

Broad incumbents

• Telus Health (Acacia EAP): Global health and wellbeing provider operating EAP, mental health, and virtual care services in Australia via the Acacia EAP brand — a larger incumbent that competes in the same Australian EAP category with broader international scale.
• APM (Advanced Personnel Management): Large Australian-listed provider of employment services, occupational rehabilitation, and workplace health — broader portfolio but overlapping rehabilitation, injury management, and EAP-adjacent offerings to Altius.
• MAX Solutions: Australian employment services and workplace health provider offering rehabilitation, injury management, and vocational services — overlaps with Altius's rehabilitation and return-to-work lines for insurer and government clients.
• Medibank Health: Health insurance-led provider offering EAP and corporate wellbeing services in Australia — a broader incumbent leveraging an insurer-owned distribution model to deliver services comparable to Altius's EAP and psychology line.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PeopleSense