Integral Care
- Company typePrivate
- Founded1967
- HeadquartersAustin, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Integral Care firmographics
Firmographics- Name
- Integral Care
- Legal name
- Integral Care
- Website
- https://integralcare.org
- Company type
- Private
- Founded year
- 1967
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Integral Care industry classification
Industry- Product category
- Community Mental Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (624120), Ambulatory Health Care Services (621)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Transition & School-Readiness Support for Special Needs Children (HSAAAIAO)
Keywords
Where Integral Care is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Integral Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D
Revenue model
- Government Contracts (Federal, State, Local): Integral Care receives funding from federal, state, and local funding contracts as the Local Mental Health and IDD Authority for Travis County
- Fee-for-Service Revenue: Fee-for-service payments for healthcare services provided to insured clients
- Sliding Fee Scale / Charity Care: Services provided at reduced or no cost based on ability to pay; those between 0-150% of Federal Poverty Guidelines may receive 100% discount
- Insurance Reimbursement: Accepts Medicaid, Medicare, Medicare Advantage Plans, CHIP, Texas Medicaid (STAR, STAR Plus, STAR Kids), and private insurance
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | Sliding Fee Scale - Income-based pricing |
| Subscription | Per service | Insurance Coverage |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
Integral Care product offering
Product offeringCore offering
Integral Care provides high-quality, low-cost healthcare and social services to anyone affected by mental health conditions, substance use disorders, and intellectual and developmental disabilities within Travis County, Texas. Services are delivered through outpatient clinics, a 24/7 helpline, a mobile clinic, and telehealth, and the organization serves as the appointed Local Mental Health and Intellectual and Developmental Disability Authority for the county.
Product overview
Integral Care is a community mental health center providing high-quality, low-cost behavioral healthcare and social services through a comprehensive portfolio of interconnected programs. The organization serves as the Local Mental Health and Intellectual and Developmental Disability Authority for Travis County, Texas. Core service lines include 24/7 Crisis Helpline, Psychiatric Emergency Services (walk-in clinic), Adult Services, Child & Family Services, and Intellectual & Developmental Disabilities Services. Specialized programs include Assertive Community Treatment (ACT), Forensic ACT (FACT), RA1SE, C.A.R.E., Narcotic Treatment Program, and Youth Crisis Respite. Service delivery occurs through over 40 physical locations, the mobile Integral Care on Wheels clinic, telehealth platforms, and community-based settings. Residential support is provided through Intermediate Care Facilities (ICF/IID) and community living programs. The organization also provides housing assistance, employment services, wellness programs, and community education through Mental Health First Aid training.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental health services Outpatient mental health assessment, counseling, and treatment for Travis County residents affected by mental health conditions.
- Substance use treatment Treatment and support services for individuals affected by substance use disorders, delivered as part of the organization's behavioral health portfolio.
- Intellectual and developmental disability (IDD) services Services for individuals with intellectual and developmental disabilities, provided as part of Integral Care's role as the Local IDD Authority for Travis County.
- Crisis intervention services Crisis response and stabilization services for individuals experiencing mental health or substance use crises, supported by a 24/7 helpline and walk-in access.
- Mobile clinic outreach A mobile clinic that extends behavioral health and related services into the community for Travis County residents who cannot easily reach a fixed clinic.
- Walk-in clinic services Walk-in clinic locations providing in-person behavioral health intake and services for Travis County residents.
- Telehealth / virtual visit services Virtual visits allowing Travis County residents to receive behavioral health services remotely.
Quantifiable outcome
- Serves nearly 30,000 individuals annually in Travis County
- +2 more outcomes
Companies that use Integral Care
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles1 record
Integral Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Integral Care partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- National Alliance on Mental Illness (NAMI) Central TexascoreNAMI Central Texas chapter offers free community support groups and classes for individuals experiencing mental health challenges as well as their families in Travis County.
- Central Health (Travis County Healthcare District)coreCentral Health, the Travis County Healthcare District, appoints three members to Integral Care's Board of Trustees and collaborates on healthcare initiatives for county residents.
- City of AustincoreCity of Austin appoints three members to Integral Care's Board of Trustees and collaborates on programs including AustinCARES (funding Integral Care clinicians in 911 Call Center) and HEAL Initiative for unsheltered populations.
- Travis County Commissioners CourtcoreTravis County appoints three members to Integral Care's Board of Trustees and collaborates on mental health services, housing initiatives, and community welfare programs.
- Texas Health and Human Services Commission (HHSC)coreAs the Local Mental Health and IDD Authority, Integral Care partners with HHSC for state-funded programs including ICF/IID residential services, HCS, and Community Living Assistance and Support Services.
- Greater Mount Zion Baptist ChurchminorVenue partner for the 26th Annual Central Texas African American Family Support Conference.
Scale indicators7 records
Integral Care competitors and assessment
Company assessmentDirect peers
- The Harris Center for Mental Health and IDD: Designated Local Mental Health and Intellectual and Developmental Disability Authority for Harris County, Texas — the closest direct analog to Integral Care in scope (mental health + IDD + crisis + outpatient + residential) but operating in the Houston metro. Direct peer because both are Texas LMHA/IDD authorities with comparable service portfolios.
- North Texas Behavioral Health Authority: Local Mental Health Authority serving Dallas County with mental health and IDD crisis, outpatient, and case management services. Comparable to Integral Care in mission, funding model (government contracts + Medicaid), and community safety-net positioning.
- MHMR Tarrant: Tarrant County's LMHA/IDD authority providing behavioral health, IDD, and early childhood services in the Fort Worth region. Directly comparable as another Texas LMHA/IDD operating outpatient clinics, crisis services, and IDD residential programs at similar community-scale budgets.
- Tropical Texas Behavioral Health: LMHA serving the Lower Rio Grande Valley with mental health and IDD outpatient, crisis, and community-based services. Comparable as a Texas-designated community behavioral health authority funded primarily by state contracts and Medicaid.
- Center for Health Care Services: Bexar County's LMHA providing mental health, substance use, and IDD services in the San Antonio area. Directly comparable to Integral Care in service mix, including 24/7 crisis, outpatient clinics, and IDD programs, and in serving as the county's designated safety-net behavioral health provider.
- Tri-County Behavioral Healthcare: LMHA for Montgomery, Liberty, and Walker Counties in Southeast Texas, providing mental health, IDD, and crisis services. Comparable as a smaller Texas LMHA with a similar community-authority funding and operating model to Integral Care.
- Burke Mental Health Center (Lubbock Regional MHMR): LMHA serving a 19-county region around Lubbock, Texas, with mental health, IDD, and substance use services. Comparable as a Texas LMHA delivering community-based behavioral health services via clinics, crisis, and IDD programs funded by state and local government contracts.
- Denton County MHMR Center: Local mental health and IDD authority for Denton County, Texas, providing outpatient mental health, crisis, and IDD services. Comparable to Integral Care as another Texas community mental health authority operating on government contracts with sliding-fee pricing.
Broad incumbents
- NAMI (National Alliance on Mental Illness): Nation's largest grassroots mental health advocacy organization, with local affiliates (including NAMI Central Texas, which partners with Integral Care). Comparable in mission space (mental health awareness and support) but operates as a national advocacy/support network rather than a clinical provider.
- Mental Health America: National nonprofit focused on mental health education, screening, and advocacy with affiliated state and local organizations. Adjacent to Integral Care in addressing mental health needs broadly but does not directly deliver clinical or IDD services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Integral Care social profiles
Digital presenceIntegral Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Integral Care leadership team
Management profileNumber of profiles
Profiles9 records
Integral Care funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Integral Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Integral Care
What does Integral Care do?
Integral Care provides high-quality, low-cost healthcare and social services to anyone affected by mental health conditions, substance use disorders, and intellectual and developmental disabilities within Travis County, Texas. Services are delivered through outpatient clinics, a 24/7 helpline, a mobile clinic, and telehealth, and the organization serves as the appointed Local Mental Health and Intellectual and Developmental Disability Authority for the county.
Is Integral Care a public or private company?
Integral Care is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Integral Care founded?
Integral Care was founded in 1967. It employs 501 to 1,000 people.
Where is Integral Care based?
Integral Care is headquartered in Austin, United States, in the North America region.
How does Integral Care make money?
Four revenue lines are on record. Government Contracts (Federal, State, Local) is the primary driver. The others are fee-for-Service Revenue, sliding Fee Scale / Charity Care and insurance Reimbursement.
Who are Integral Care's main competitors?
Direct peers on record are The Harris Center for Mental Health and IDD, North Texas Behavioral Health Authority, MHMR Tarrant, Tropical Texas Behavioral Health, Center for Health Care Services, Tri-County Behavioral Healthcare, Burke Mental Health Center (Lubbock Regional MHMR) and Denton County MHMR Center. Broad incumbents are NAMI (National Alliance on Mental Illness) and Mental Health America.
Does Integral Care have an API?
No public API is recorded for Integral Care.
What industry is Integral Care in?
Integral Care's product category is Community Mental Health Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of HLADAIAI, Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors). Its NAICS code is 621420 and its SIC code is 8090.