Integral Care

Name

Integral Care

Legal name

Integral Care

Website

https://integralcare.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (624120), Ambulatory Health Care Services (621)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Transition & School-Readiness Support for Special Needs Children (HSAAAIAO)

Keywords

• Behavioral health services
• Mental health counseling
• Substance use treatment
• Crisis intervention services
• Intellectual disability services

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Contracts (Federal, State, Local): Integral Care receives funding from federal, state, and local funding contracts as the Local Mental Health and IDD Authority for Travis County
2. Fee-for-Service Revenue: Fee-for-service payments for healthcare services provided to insured clients
3. Sliding Fee Scale / Charity Care: Services provided at reduced or no cost based on ability to pay; those between 0-150% of Federal Poverty Guidelines may receive 100% discount
4. Insurance Reimbursement: Accepts Medicaid, Medicare, Medicare Advantage Plans, CHIP, Texas Medicaid (STAR, STAR Plus, STAR Kids), and private insurance

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Integral Care provides high-quality, low-cost healthcare and social services to anyone affected by mental health conditions, substance use disorders, and intellectual and developmental disabilities within Travis County, Texas. Services are delivered through outpatient clinics, a 24/7 helpline, a mobile clinic, and telehealth, and the organization serves as the appointed Local Mental Health and Intellectual and Developmental Disability Authority for the county.

Product overview

Integral Care is a community mental health center providing high-quality, low-cost behavioral healthcare and social services through a comprehensive portfolio of interconnected programs. The organization serves as the Local Mental Health and Intellectual and Developmental Disability Authority for Travis County, Texas. Core service lines include 24/7 Crisis Helpline, Psychiatric Emergency Services (walk-in clinic), Adult Services, Child & Family Services, and Intellectual & Developmental Disabilities Services. Specialized programs include Assertive Community Treatment (ACT), Forensic ACT (FACT), RA1SE, C.A.R.E., Narcotic Treatment Program, and Youth Crisis Respite. Service delivery occurs through over 40 physical locations, the mobile Integral Care on Wheels clinic, telehealth platforms, and community-based settings. Residential support is provided through Intermediate Care Facilities (ICF/IID) and community living programs. The organization also provides housing assistance, employment services, wellness programs, and community education through Mental Health First Aid training.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental health services Outpatient mental health assessment, counseling, and treatment for Travis County residents affected by mental health conditions.
• Substance use treatment Treatment and support services for individuals affected by substance use disorders, delivered as part of the organization's behavioral health portfolio.
• Intellectual and developmental disability (IDD) services Services for individuals with intellectual and developmental disabilities, provided as part of Integral Care's role as the Local IDD Authority for Travis County.
• Crisis intervention services Crisis response and stabilization services for individuals experiencing mental health or substance use crises, supported by a 24/7 helpline and walk-in access.
• Mobile clinic outreach A mobile clinic that extends behavioral health and related services into the community for Travis County residents who cannot easily reach a fixed clinic.
• Walk-in clinic services Walk-in clinic locations providing in-person behavioral health intake and services for Travis County residents.
• Telehealth / virtual visit services Virtual visits allowing Travis County residents to receive behavioral health services remotely.

Quantifiable outcome

• Serves nearly 30,000 individuals annually in Travis County
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• National Alliance on Mental Illness (NAMI) Central TexascoreStrategic or Co-development PartnerNAMI Central Texas chapter offers free community support groups and classes for individuals experiencing mental health challenges as well as their families in Travis County.
• Central Health (Travis County Healthcare District)coreStrategic or Co-development PartnerCentral Health, the Travis County Healthcare District, appoints three members to Integral Care's Board of Trustees and collaborates on healthcare initiatives for county residents.
• City of AustincoreStrategic or Co-development PartnerCity of Austin appoints three members to Integral Care's Board of Trustees and collaborates on programs including AustinCARES (funding Integral Care clinicians in 911 Call Center) and HEAL Initiative for unsheltered populations.
• Travis County Commissioners CourtcoreStrategic or Co-development PartnerTravis County appoints three members to Integral Care's Board of Trustees and collaborates on mental health services, housing initiatives, and community welfare programs.
• Texas Health and Human Services Commission (HHSC)coreStrategic or Co-development PartnerAs the Local Mental Health and IDD Authority, Integral Care partners with HHSC for state-funded programs including ICF/IID residential services, HCS, and Community Living Assistance and Support Services.
• Greater Mount Zion Baptist ChurchminorStrategic or Co-development PartnerVenue partner for the 26th Annual Central Texas African American Family Support Conference.

Scale indicators7 records

Direct peers

• The Harris Center for Mental Health and IDD: Designated Local Mental Health and Intellectual and Developmental Disability Authority for Harris County, Texas — the closest direct analog to Integral Care in scope (mental health + IDD + crisis + outpatient + residential) but operating in the Houston metro. Direct peer because both are Texas LMHA/IDD authorities with comparable service portfolios.
• North Texas Behavioral Health Authority: Local Mental Health Authority serving Dallas County with mental health and IDD crisis, outpatient, and case management services. Comparable to Integral Care in mission, funding model (government contracts + Medicaid), and community safety-net positioning.
• MHMR Tarrant: Tarrant County's LMHA/IDD authority providing behavioral health, IDD, and early childhood services in the Fort Worth region. Directly comparable as another Texas LMHA/IDD operating outpatient clinics, crisis services, and IDD residential programs at similar community-scale budgets.
• Tropical Texas Behavioral Health: LMHA serving the Lower Rio Grande Valley with mental health and IDD outpatient, crisis, and community-based services. Comparable as a Texas-designated community behavioral health authority funded primarily by state contracts and Medicaid.
• Center for Health Care Services: Bexar County's LMHA providing mental health, substance use, and IDD services in the San Antonio area. Directly comparable to Integral Care in service mix, including 24/7 crisis, outpatient clinics, and IDD programs, and in serving as the county's designated safety-net behavioral health provider.
• Tri-County Behavioral Healthcare: LMHA for Montgomery, Liberty, and Walker Counties in Southeast Texas, providing mental health, IDD, and crisis services. Comparable as a smaller Texas LMHA with a similar community-authority funding and operating model to Integral Care.
• Burke Mental Health Center (Lubbock Regional MHMR): LMHA serving a 19-county region around Lubbock, Texas, with mental health, IDD, and substance use services. Comparable as a Texas LMHA delivering community-based behavioral health services via clinics, crisis, and IDD programs funded by state and local government contracts.
• Denton County MHMR Center: Local mental health and IDD authority for Denton County, Texas, providing outpatient mental health, crisis, and IDD services. Comparable to Integral Care as another Texas community mental health authority operating on government contracts with sliding-fee pricing.

Broad incumbents

• NAMI (National Alliance on Mental Illness): Nation's largest grassroots mental health advocacy organization, with local affiliates (including NAMI Central Texas, which partners with Integral Care). Comparable in mission space (mental health awareness and support) but operates as a national advocacy/support network rather than a clinical provider.
• Mental Health America: National nonprofit focused on mental health education, screening, and advocacy with affiliated state and local organizations. Adjacent to Integral Care in addressing mental health needs broadly but does not directly deliver clinical or IDD services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/integralcareatx

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integral Care