The Village at Incarnate Word

What The Village at Incarnate Word does

The Village at Incarnate Word is a 501(c)(3) nonprofit continuing care retirement community (CCRC) founded in 1988 by the Sisters of Charity of the Incarnate Word and located on a single campus at 4707 Broadway in San Antonio, Texas. The organization operates a full continuum of senior care services, including independent living across multiple apartment buildings (Madeleine, Pierre, Ignatius, and the seven-story Dubuis House), assisted living at Alphonse House, certified Alzheimer's and dementia memory care at Angelique House, and 60-bed skilled nursing and rehabilitation at DeMatel House. The community also operates Sisters Care, an in-home personal care agency licensed under Texas HCSSA 011872 that serves older adults throughout Bexar County and surrounding areas. The organization holds multiple Texas state licenses (AL-A 145002, AL-B 149279, ALZ 104401, Nursing 145003) and employs 251-500 staff serving more than 250 residents.

The Village differentiates through a Catholic faith-centered model featuring daily Mass, Adoration, four on-campus chapels, and a dedicated spiritual life team including a chaplain and mission integration director. Independent living monthly pricing begins at $3,360 with a $1,750 one-time community fee; assisted living, memory care, and skilled nursing are quote-based on apartment size and acuity. Revenue derives from subscription-style monthly resident fees across all care levels, pay-as-you-go Sisters Care in-home services, and charitable donations supporting the CCVI Legacy Fund, Project Elder Help (sliding-scale in-home care assistance), and Spiritual Life programs. The organization distributes services exclusively through direct on-site delivery and in-home visits in Bexar County, with no digital product distribution, mobile app, or developer API. Operational technology is limited to standard senior living management systems, in-house TV channels, emergency pendant call systems, complimentary Wi-Fi, and virtual tour capabilities for prospective residents.

The go-to-market motion is direct-to-consumer, relying on the website (thevillageiw.org), phone inquiries, scheduled campus tours, senior living counselor consultations, healthcare provider referrals, and word-of-mouth from existing residents and faith-based organizations. The organization hosts community-building events including the annual Fiesta at the Village, Spirit of Service Luncheon, and Speaker Series Dinners to engage prospective residents and donors. Marketing channels span Facebook, Instagram, YouTube, a quarterly "The View" newsletter, and parish partnerships across the San Antonio Catholic community. Governance is provided by an independent Board of Trustees with CCVI representation, and the organization has earned a GuideStar Platinum Seal of Transparency, multi-year Great Place to Work certification (2025, 2026), and Senior Living Communities Best-in-Class awards for independent living, assisted living, and memory care dining.

Name

The Village at Incarnate Word

Legal name

The Village at Incarnate Word

Website

https://thevillageiw.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

251–500 employees

Short description

The Village at Incarnate Word is a nonprofit 501(c)(3) Catholic continuing care retirement community in San Antonio, Texas, offering independent living, assisted living, memory care, skilled nursing, and in-home care services to over 250 older adults across a single campus and Bexar County.

Ownership category

akta.pro rank

Product category

Senior Living and Elder Care Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Geriatric Rehabilitation Programs (HLADAJAL), Memory Care Units within Assisted Living Communities (HLADACAB)

Keywords

• Senior living community
• Assisted living services
• Memory care services
• Independent living residences
• Skilled nursing care

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Independent Living: Monthly residential fees for independent living apartments that include all utilities, cable TV, daily breakfast plus one additional meal, scheduled transportation, weekly housekeeping, emergency call systems, and on-site concierge services. One-time community fee of $1,750 for new residents. Pricing begins at $3,360 per month for independent living.
2. Assisted Living: Monthly fees for assisted living services including medication management, wellness care, three nutritious meals, transportation, weekly housekeeping, complimentary personal laundry service, and 24-hour nurse call system.
3. Memory Care (Angelique House): Specialized residential care for Alzheimer's and dementia residents with 24-hour personal care, secured environment, personalized care management, medication management, incontinence management, and individualized activity programming.
4. Nursing & Rehabilitation (DeMatel House): Extended care services with 24-hour nursing care, assistance with activities of daily living, medication management, private and semi-private rooms, physical, occupational and speech therapy, and medical clinic services for non-emergency needs.
5. Sisters Care In-Home Care: In-home personal care assistance serving Bexar County and surrounding areas. Services include companionship, grooming, bathing, medication reminders, meal preparation, light housekeeping, dementia intervention, and incontinence care. Available 4 hours a day a few days a week up to 24 hours a day, or as-needed respite care. Since founding in 1992, Sisters Care provides service throughout Bexar County and on-site at The Village.
6. Charitable Donations: Donations support charitable efforts including the CCVI Legacy Fund (charitable rent assistance for residents), Project Elder Help (sliding scale financial assistance for in-home care clients), and Spiritual Life programs. The organization is a 501(c)(3) nonprofit accepting memorial/honor donations, planned gifts, and general contributions. Donations can be designated to specific ministries.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels12 records

Core offering

The Village at Incarnate Word is a nonprofit senior living retirement community that provides a full continuum of care for older adults, including Independent Living residences, Assisted Living, Memory Care, Nursing & Rehabilitation, and Sisters Care In-Home Care services. The community serves over 250 older adults on its San Antonio, Texas campus and is sponsored by the Sisters of Charity of the Incarnate Word.

Product overview

The Village at Incarnate Word is a 501(c)(3) nonprofit senior living retirement community founded in 1988 by the Sisters of Charity of the Incarnate Word. The organization operates a continuing care retirement community (CCRC) offering a full continuum of care: Independent Living (apartments with maintenance-free amenities), Assisted Living at Alphonse House, Memory Care at Angelique House (certified Alzheimer's care), and Skilled Nursing/Rehabilitation at DeMatel House. Additionally, Sisters Care provides in-home care services throughout Bexar County. The Catholic faith-based community serves over 250 older adults and provides holistic spiritual life programs across multiple on-campus chapels. Community amenities include dining facilities, fitness center, pool, salon, and medical clinic.

Differentiator

Problem solved

Functional benefit

Brands

• Sisters Care: In-home personal care assistance agency providing life-enriching, individualized services for older adults, allowing them to maintain independence and age-in-place at home.

Products and services

• Independent Living

Quantifiable outcome

• Residential community serves over 250 older adults
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor and core.

• University of the Incarnate WordminorStrategic or Co-development Partner · 1 January 1988The University of the Incarnate Word (UIW) is affiliated through shared CCVI heritage. The Village offers learning opportunities through UIW, and wellness program benefits include use of the University of the Incarnate Word Gym for employees. Occasional collaboration on spiritual services with UIW and Oblate School of Theology. The Chapel of the Incarnate Word serves as spiritual center for both the university and The Village community.
• Sisters of Charity of the Incarnate Word of San Antonio (CCVI)coreStrategic or Co-development PartnerThe Sisters of Charity of the Incarnate Word (CCVI) founded The Village at Incarnate Word in 1988. The Sisters created a lasting legacy of service by establishing the retirement community as a nonprofit 501(c)(3) organization open to persons of all faiths. Many retired CCVI Sisters continue to reside at The Village. The CCVI Legacy Fund provides charitable rent assistance to current residents, including Catholic religious life members who haveprofessed vows of chastity, poverty, and obedience. The Village maintains an independent Board of Trustees and is a separate corporation from the Sisters of Charity of the Incarnate Word.
• CHRISTUS Heritage HallminorStrategic or Co-development PartnerCHRISTUS Heritage Hall is mentioned as a venue for community events, including the Speaker Series Dinner on 'Managing Life with Chronic Pain.' Located adjacent to The Village campus. May serve as a venue for Continuing Education events and community gatherings.
• Oblate School of TheologyminorStrategic or Co-development PartnerOccasional collaboration on spiritual services and programs. Various services are offered depending on the liturgical season and occasionally in collaboration with UIW and the Oblate School of Theology.
• Texas Department of Aging and DisabilitycoreOthersSisters Care at The Village is licensed by the Texas Department of Aging and Disability to provide Personal Assistance Services (HCSSA 011872). The Village holds multiple state licenses including AL-A 145002, AL-B 149279, ALZ Certificate 104401, and Nursing 145003.

Scale indicators3 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• Atria Senior Living: Major for-profit senior living operator with 200+ communities across the US and Canada, providing independent living, assisted living, and memory care. Comparable in service breadth and CCRC-like continuum but at significantly larger scale and broader geographic footprint.
• Sunrise Senior Living: Established senior living operator with 270+ communities across the US, UK, and Canada specializing in assisted living and memory care. Comparable in personalized care approach and memory care specialization, with similar premium positioning in the senior care market.
• Brookdale Senior Living: Largest US senior living operator with 650+ communities offering independent living, assisted living, memory care, and skilled nursing across the country. Comparable in full continuum of care, though operated as a for-profit national chain rather than a faith-based nonprofit.
• Five Star Senior Living: National senior living operator managing independent living, assisted living, and memory care communities across 30+ states. Comparable in continuum-of-care offerings and memory care specialization, with broader geographic reach but similar mid-market positioning.

Direct peers

• Belmont Village Senior Living: Operator of 30+ senior living communities in major US metros, offering independent living, assisted living, and memory care with proprietary programs. Comparable in continuum-of-care model, premium positioning, and strong emphasis on memory care programming.
• Visiting Angels: National franchisor of in-home senior care services operating across the US, providing personal care, companionship, and respite care. Comparable as a direct competitor to Sisters Care in the in-home care segment serving Bexar County seniors.
• Erickson Senior Living: Operator of large-scale continuing care retirement communities across the US, with multiple Texas locations. Comparable as a direct CCRC competitor in Texas, though typically serves a larger resident base per community and operates on a campus-master-planned model.
• Westminster Communities: Nonprofit senior living operator affiliated with the Presbyterian Church, managing 20+ CCRCs across the southeastern US. Comparable as a faith-affiliated nonprofit CCRC with similar mission-driven structure, though outside of Texas.
• Presbyterian Communities and Services: Faith-based nonprofit operator of senior living communities in Texas and South Carolina, including CCRC models with independent living, assisted living, and skilled nursing. Comparable as a faith-affiliated nonprofit CCRC peer with overlapping Texas market presence.
• Home Instead: Largest franchised home care network in the US with 1,100+ locations providing personal care, companionship, and dementia care for aging-in-place seniors. Comparable as a competitor to Sisters Care's in-home care services in the San Antonio/Bexar County market.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCOyf65hYXlqhO6QVJspAG_g?view_as=subscriber
• Facebookfacebook.com/thevillageatincarnateword
• Instagraminstagram.com/the_village_at_incarnate_word

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Village at Incarnate Word