Novo Banco Dos Açores

Name

Novo Banco Dos Açores

Legal name

NOVO BANCO DOS AÇORES, S.A.

Website

https://novobancodosacores.pt

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Novo Banco Dos Açores is a regional Portuguese bank serving retail and business customers across the Azores archipelago, offering accounts, lending, payments, insurance, and digital banking under the novobanco brand within the BPCE Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Ponta

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income: Traditional banking interest income from lending products including personal credit, home loans (crédito habitação), business loans, and credit lines. Interest rates vary by product type and customer profile.
2. Commission and Fee Income: Monthly account maintenance fees, transaction fees, credit card fees, payment service fees, and account management commissions. Pricing varies by account package tier.
3. Payment Terminal (TPA) Services: Revenue from point-of-sale terminal services with transaction fees and monthly rental charges. Transaction service charge of 0.9% plus fixed fee per operation.
4. Insurance Distribution: Bancassurance revenue through distribution of life insurance, health insurance, automobile insurance, and home insurance products under GNB Seguros and GamaLife brands.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

Novo Banco Dos Açores is a regional Portuguese bank serving retail individuals (Particulares) and businesses (Empresas) in the Azores archipelago. It offers packaged current accounts, debit/credit/prepaid cards, personal loans, salary-advance credit, home mortgages, term deposits and savings accounts, investment funds and pension plans, and distributes life, health, auto, and home insurance products. For businesses, it provides tiered treasury account packages, payment terminals (TPA), trade finance, factoring, confirming, investment credit lines, and employee benefit cards. Services are delivered through a branch network and digital channels including NBnet, the NB smart app, and novobanco Online Empresas with a PSD2-compliant financial aggregator.

Product overview

Novo Banco Dos Açores is a regional Portuguese bank offering a comprehensive banking platform organized into two main segments: Personal Banking (Particulares) and Business Banking (Empresas). The personal banking suite includes packaged current accounts (Contas Pacote, Jovem, Simplificadas), credit cards (including MB NET virtual cards), debit and prepaid cards, personal loans, salary-advance credit (Crédito Ordenado), home mortgages (Crédito Habitação), savings vehicles (term deposits, savings accounts), investment products (funds, PPR pension plans, structured products), and insurance (life, health, auto, home). The digital banking layer is anchored by NBnet (web-based home banking), NB smart app (mobile app with biometric access and transfers via phone number), and novobanco Online Empresas (business internet banking with an SIBS API Market-powered financial aggregator). The business banking segment provides treasury accounts (Solução Novo Negócio, Solução Negócios, Solução Negócios +) bundled with payment terminals (TPA), trade finance, factoring, confirming, investment credit lines (BEI, PRR, Portugal 2030, sustainability-linked), and employee benefit cards via Edenred. The bank also distributes health and life insurance through its own channel under the GNB/GamaLife brands.

Differentiator

Problem solved

Functional benefit

Products and services

• NBnet

Quantifiable outcome

• 92.3% of Crédito Habitação (home loan) customers recommend the product

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• ATP - Associação Têxtil e Vestuário de PortugalminorStrategic or Co-development PartnerStrategic partnership protocol with ATP for textile sector support. Includes joint initiatives for international promotion, ITMF Conference sponsorship, and ITV Forum participation. Provides preferential financial conditions for textile sector companies including export support and specialized financing.
• EdenredminorChannel Partner/ Reseller/ DistributorPartnership for employee benefits cards including Edenred Refeição (meal cards), Edenred Flexível (flexible benefits), Edenred Creche (childcare), and Edenred Estudante (student benefits). Distributed through the bank's business customer channel.
• CofaceminorChannel Partner/ Reseller/ DistributorCredit insurance partnership providing trade credit insurance protection for business customers through Seguro de Crédito Coface, helping companies manage their receivables risk.
• GamaLife (Companhia de Seguros de Vida)coreChannel Partner/ Reseller/ DistributorLife insurance company under the same financial group providing life insurance, pension savings plans (PPR), and capitalisation insurance products distributed through the bank's branch network and digital channels.
• GNB SeguroscoreChannel Partner/ Reseller/ DistributorNon-life insurance company providing health insurance (including senior and dental), automobile insurance, home insurance, accident insurance, and business insurance products distributed through the bank's branch network.
• SIBS API MarketcoreTechnology or IntegrationTechnology partnership enabling the Financial Aggregator service. Allows customers to aggregate current accounts from multiple banks within the SIBS API Market network, providing integrated financial visibility and cross-bank payment initiation under PSD2 regulations.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Caixa Geral de Depósitos: Portugal's largest state-owned bank and a direct competitor offering the same full-service retail and business banking across the country, including the Azores. Comparable in product breadth (accounts, mortgages, business banking, insurance) and in serving both individuals and SMBs.
• Banco BPI: Major Portuguese universal bank with strong retail and SME franchises. Directly comparable in product mix (Contas, Crédito Habitação, cartões, seguros, soluções para empresas) and in targeting similar customer segments across Portugal including the Azores.
• Novo Banco: Parent brand of Novo Banco Dos Açores and the main Portuguese banking franchise within BPCE Group, sharing the NBnet, NB smart app, and novobanco Online Empresas digital platforms. Effectively the closest peer given shared ownership, technology, and product DNA.
• Millennium BCP: One of Portugal's largest private commercial banks, competing head-to-head with Novo Banco Dos Açores on retail accounts, mortgages, credit cards, and SME/business banking, with a comparable digital channel proposition (mobile app, online banking).
• Crédito Agrícola: Portuguese mutual agricultural banking group with a strong regional and rural focus similar to Novo Banco Dos Açores's Azores orientation. Directly comparable in serving farmers, SMBs, and local communities with relationship-led banking across distributed branches.
• Montepio Geral: Portuguese mutual savings bank offering retail accounts, mortgages, business banking, and insurance. Comparable as a Portuguese community/regional-rooted institution providing similar universal banking products to individuals and companies.
• Santander Totta: Portuguese subsidiary of Banco Santander offering retail and business banking, mortgages, cards, and insurance. Competes with Novo Banco Dos Açores across the full banking value chain in Portugal, including regional markets.

Emerging players

• Activobank: Portuguese digital-first challenger bank targeting retail and SMB customers with mobile-led banking. Comparable in offering current accounts, cards, and digital channels; represents the new-generation competition Novo Banco Dos Açores must defend against in the Azores.

Broad incumbents

• BPI (subsidiary context): Already listed above; excluded to avoid duplication.

Others

• SIBS (Sociedade Interbancária de Serviços): Portuguese payments infrastructure operator powering MB WAY, MB NET, and the SIBS API Market that Novo Banco Dos Açores integrates for its financial aggregator. Comparable as an ecosystem enabler rather than a direct competitor — illustrates the broader Portuguese banking and payments stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novo Banco Dos Açores