AtWork Australia
atWork Australia is a Melbourne-based Commonwealth Government contracted employment services provider, subsidiary of MedHealth, delivering Workforce Australia and Inclusive Employment Australia programs through 330+ offices to job seekers with disability, injury, or health conditions and to Australian employers across six states.
- Company typePrivate
- Founded2005
- HeadquartersMelbourne, Australia
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What AtWork Australia does
atWork Australia is a private, Melbourne-headquartered employment services provider operating as a wholly-owned subsidiary of MedHealth. The company is a Commonwealth Government contracted provider delivering two flagship programs: Workforce Australia (general employment support) and Inclusive Employment Australia (the November 2025 successor to Disability Employment Services, covering disability, injury, and health-condition participants). Revenue is generated almost entirely through managed-services contracts with the Australian Government, with no fees charged to eligible job seekers or employers. Core services include dedicated job coaching, job matching, workplace modifications coordination, wage-subsidy guidance, and holistic wellbeing support through add-on modules including Positivum, Jobs Now, Digital Skills and Services, and Wellness Services.
The business is delivered through 330+ offices across six Australian states (Victoria, New South Wales, Queensland, Western Australia, South Australia, Tasmania), supported by a phone contact line (1300 080 856) and multilingual online enquiry pathways. The employer side is acquired through marketing outreach, partnerships, and a Diversity Webinar Series aimed at inclusive recruitment. AtWork leverages MedHealth's broader 1,400-professional group and 1,200+ independent medical specialists for clinical and rehabilitation wrap-around, and extends its brand through a Paralympic-ambassador-hosted podcast, content marketing, and social media.
Customer segments split across two primary groups: job seekers (people with disability, injury, or health condition; long-term Centrelink-referred unemployed; mature-age workers aged 50+; First Nations youth aged 15-25) and Australian employers seeking diverse talent and government wage subsidies. The competitive position rests on regulatory contract status and physical distribution rather than proprietary technology, with no AI/ML platform or software product disclosed in available material.
AtWork Australia firmographics
Firmographics- Name
- AtWork Australia
- Legal name
- atWork Australia
- Website
- https://atworkaustralia.com.au
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- atWork Australia is a Melbourne-based Commonwealth Government contracted employment services provider, subsidiary of MedHealth, delivering Workforce Australia and Inclusive Employment Australia programs through 330+ offices to job seekers with disability, injury, or health conditions and to Australian employers across six states.
- Ownership category
- akta.pro rank
AtWork Australia industry classification
Industry- Product category
- Government Employment Services
- NAICS
- Employment Placement Agencies (561311), Employment Services (5613)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Workforce & Job-Seeker Services (Community-Based) (EDAAAFAM)
Keywords
Where AtWork Australia is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
AtWork Australia business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Australian Government Employment Services Contracts: atWork Australia is a Commonwealth Government contracted provider delivering Australian Government employment services. Revenue is derived from government contracts to deliver Workforce Australia and Disability Employment Services (Inclusive Employment Australia) programs. Services are provided at no cost to eligible job seekers and employers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Free employment services for eligible job seekers and employers |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
AtWork Australia product offering
Product offeringCore offering
AtWork Australia is a Commonwealth Government contracted employment services provider that delivers the Inclusive Employment Australia (replacing Disability Employment Services from November 2025) and Workforce Australia programs across Australia. It supports job seekers living with disability, injury or health condition—and other eligible Australians—into meaningful work through dedicated job coaches, employer matching, workplace modifications support, wage subsidy guidance, and wellness and digital skills services. Services are delivered free of charge to eligible job seekers and employers through a network of 330+ offices in six Australian states.
Product overview
atWork Australia is an Australian Government contracted employment services provider offering a multi-program portfolio. The core offerings consist of Inclusive Employment Australia (disability employment services launching November 2025) and Workforce Australia (general employment support), both providing job seekers with dedicated job coaching services. Additional services include Positivum (health and wellbeing coaching), Wellness Services, Jobs Now (rapid placement), Digital Skills and Services, and the Diversity Webinar Series for employer education. The company also operates Candid Conversations with Shaun Pianta, a branded podcast. Services are delivered through 330+ offices across Australia.
Differentiator
Problem solved
Functional benefit
Brands
- Inclusive Employment Australia: A program delivering disability employment services, replacing DES from November 2025, supporting people living with disability, injury or health condition to prepare for, find and maintain work
- Workforce Australia
- Positivum
- Candid Conversations with Shaun Pianta
Products and services
- Inclusive Employment Australia Australian Government disability employment program replacing Disability Employment Services (DES) from November 2025. Supports people living with disability, injury or health condition to prepare for, find and maintain meaningful work and grow their careers, delivered through dedicated job coaches from 330+ offices in 50 regions across six Australian states.
- Workforce Australia Australian Government employment services program providing tailored support to job seekers who need extra assistance to find employment, including personalised job coaching, pathway planning and employer matching, with the goal of giving all Australians equal opportunity to find meaningful work.
- Positivum (Health and Wellbeing Coaching) Health and wellbeing coaching program offered alongside Inclusive Employment Australia services, providing holistic support to help clients achieve improved wellbeing through employment and life skills.
- Jobs Now Specialised employment support stream enabling rapid job placement for eligible participants already deemed job-ready, accelerating entry into employment under the Inclusive Employment Australia framework.
- Diversity Webinar Series Free educational webinar program for Australian employers covering the benefits of a diverse workforce, disability awareness, mental-health allyship, and practical guidance on inclusive and accessible recruitment practices.
- Candid Conversations with Shaun Pianta (Podcast) Brand-led podcast hosted by Paralympic ambassador Shaun Pianta featuring conversations with guests who have lived experience of disability and industry experts, focused on disability employment and workplace inclusion topics.
Quantifiable outcome
- Thousands of Australians helped into meaningful work each year
Companies that use AtWork Australia
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles2 records
AtWork Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AtWork Australia partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and flagship.
- headspace Work & Study OnlinecoreCollaboration to provide tailored support for young First Nations clients aged 15-25. headspace provides one-on-one online support including mental health assessment, vocational guidance, and culturally safe career pathway planning. atWork Australia provides financial support for training and job placement. Joint case management enables wrap-around services for complex needs.
- MedHealthflagshipParent company of atWork Australia. MedHealth supports thousands of people each year to achieve better work and health outcomes through employment, medical opinion, advisory, rehabilitation and return to work services. atWork Australia operates as part of the MedHealth group.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
AtWork Australia competitors and assessment
Company assessmentEmerging players
- CoAct (Workforce Australia Transition Network): Not-for-profit consortium delivering Workforce Australia Transition services; complementary position to atWork's direct-service model, with overlapping participant pools and government contract funding through the same Australian Government framework.
Direct peers
- Sarina Russo Group: National Australian employment services and education provider that delivers DES/IEA and Workforce Australia contracts and operates jobactive-linked services; comparable scale, contract mix, and customer segments.
- Octec: Not-for-profit employment services provider contracted to deliver DES/IEA in several NSW regions; competitive overlap with atWork in participant cohort and service offering, particularly in disability employment.
- Joblife Employment: Disability-focused employment services provider delivering DES/IEA in select Australian regions; narrower geographic reach than atWork but identical participant cohort, contract structure, and job-coaching delivery model.
- Campbell Page: Australian employment services not-for-profit delivering DES/IEA and Workforce Australia contracts with emphasis on Indigenous participation and regional coverage; parallels atWork on community-based delivery and government contract reliance.
- MAX Solutions (MAX Employment): Long-standing Australian government-contracted employment services provider delivering DES/IEA and Workforce Australia programs nationally, with a comparable multi-office distribution model and similar employer-facing and candidate-facing offerings.
- EPIC Employment: Employment services provider delivering DES/IEA and Workforce Australia nationally with a focus on mental health and disability cohorts; similar job-coaching model and overlapping customer base with atWork.
- Wise Employment: DES/IEA and Workforce Australia contract holder with multi-state office footprint and dedicated disability employment focus; competes directly with atWork for participant referrals via Centrelink/Services Australia.
- APM Employment Services: Australia's largest employment services provider delivering DES/IEA, Workforce Australia, and ParentsNext across all states. Directly competes head-to-head with atWork for government contract regions and has identical prime-bid/performance-based economics.
Broad incumbents
- MedHealth: Parent company of atWork Australia and broader health and human services platform spanning vocational rehabilitation, return-to-work, medical opinion, and advisory; contextualizes atWork's strategy within a larger portfolio of government and insurer-funded services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
AtWork Australia social profiles
Digital presenceAtWork Australia compliance and trust
Trust signalCompliance1 record
AtWork Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
AtWork Australia leadership team
Management profileNumber of profiles
AtWork Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AtWork Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AtWork Australia
What does AtWork Australia do?
AtWork Australia is a Commonwealth Government contracted employment services provider that delivers the Inclusive Employment Australia (replacing Disability Employment Services from November 2025) and Workforce Australia programs across Australia. It supports job seekers living with disability, injury or health condition—and other eligible Australians—into meaningful work through dedicated job coaches, employer matching, workplace modifications support, wage subsidy guidance, and wellness and digital skills services. Services are delivered free of charge to eligible job seekers and employers through a network of 330+ offices in six Australian states.
Is AtWork Australia a public or private company?
AtWork Australia is a private company. It is classified as corporate owned and is currently operating.
When was AtWork Australia founded?
AtWork Australia was founded in 2005. It employs 251 to 500 people.
Where is AtWork Australia based?
AtWork Australia is headquartered in Melbourne, Australia, in the Oceania region.
How does AtWork Australia make money?
One revenue line is on record: australian Government Employment Services Contracts.
Who are AtWork Australia's main competitors?
CoAct (Workforce Australia Transition Network) is listed as an emerging player. Direct peers are Sarina Russo Group, Octec, Joblife Employment, Campbell Page, MAX Solutions (MAX Employment), EPIC Employment, Wise Employment and APM Employment Services. MedHealth is listed as a broad incumbent.
Does AtWork Australia have an API?
No public API is recorded for AtWork Australia.
What industry is AtWork Australia in?
AtWork Australia's product category is Government Employment Services. Its primary akta.pro industry code is EDAAAFAM, Workforce & Job-Seeker Services (Community-Based). Its NAICS code is 561311 and its SIC code is 7361.