The Internet Crime Complaint Center

What The Internet Crime Complaint Center does

The Internet Crime Complaint Center (IC3) is the FBI's central hub for receiving reports of cyber-enabled crime, established in 2000 as the Internet Fraud Complaint Center (IFCC) and renamed IC3 in October 2003 to reflect the broader scope of cyber-enabled offenses it handles. Operated within the Federal Bureau of Investigation under the U.S. Department of Justice, IC3 accepts complaints from individual victims, third parties, private sector organizations, and critical infrastructure entities across all 50 states and globally. The organization is staffed by 11–50 personnel located in Stockdale, USA, and its scope now spans ransomware, business email compromise, investment fraud, elder fraud, cryptocurrency schemes, data breaches, AI-enabled attacks, and dozens of additional cyber crime categories.

IC3's product surface is anchored by a web-based complaint intake platform at ic3.gov / complaint.ic3.gov, which uses SSL encryption to protect submitted information. Trained analysts review complaints and disseminate them to FBI field offices and federal, state, local, and international law enforcement partners for possible investigation; in some cases the FBI can leverage complaint data to freeze stolen funds. The agency supplements complaint intake with Public Service Announcements (PSAs), industry alerts (criminal intelligence reports for the private sector), multilingual brochures, and a long-running series of annual reports that have tracked cybercrime losses from $4.2B in 2020 to $20.88B in 2025. Distribution is anchored by the ic3.gov portal, with supplemental channels including the National Elder Fraud Hotline (1-833-FRAUD-11), FBI Cyber direct outreach for the private sector, and the InfraGard partnership for U.S. critical infrastructure.

IC3 does not generate revenue and does not charge for its services. As a division of the FBI, it operates under federal appropriations, federal law enforcement authority, and DOJ mission directives rather than a commercial business model. Its customer base is effectively the universe of cyber-enabled crime victims and reporting entities — individuals, SMBs, large enterprises, and critical infrastructure owners — with no segment-based pricing or contract structure. Strategic posture is defined by partnership-led expansion rather than commercial product development: IC3 deepens its impact through joint advisories with CISA, NDCA, InfraGard, and 16+ international partner agencies, formalizing it as the de facto U.S. federal intake and threat intelligence clearinghouse for cybercrime.

Name

The Internet Crime Complaint Center

Legal name

Internet Crime Complaint Center (IC3)

Website

https://ic3.gov

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

IC3 is the FBI's central hub for receiving cyber-enabled crime complaints from individuals, businesses, and critical infrastructure entities, providing free web-based intake, analyst-led review and referral to FBI field offices and law enforcement partners, and public threat intelligence via PSAs, industry alerts, and annual reports.

Ownership category

akta.pro rank

Product category

Government Cybercrime Reporting Services

NAICS

National Security (928110)

akta.pro primary industry

OT Threat Detection & Monitoring (NDR/IDS for ICS) (HDADAJAF)

Keywords

• Cybercrime complaint reporting
• Federal cybercrime intake
• Law enforcement referrals
• Threat intelligence alerts
• Cybercrime statistical reports

Headquarters

HQ city

Stockdale

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Distribution channels6 records

Marketing channels7 records

Core offering

IC3 operates the FBI's central web-based complaint intake system (complaint.ic3.gov) for cyber-enabled crimes including fraud, ransomware, business email compromise, cryptocurrency scams, and data breaches. Complaints are reviewed by trained analysts and referred to federal, state, local, and international law enforcement partners. IC3 also publishes Public Service Announcements, technical Industry Alerts, and Annual Reports documenting cybercrime trends and losses.

Product overview

The Internet Crime Complaint Center (IC3) operates as a centralized complaint filing and threat intelligence platform run by the FBI. The core offering is the IC3 Complaint Filing Portal, a web-based system for reporting cyber-enabled crimes. This is supplemented by Public Service Announcements (PSAs) that alert the public to emerging threats, Industry Alerts providing technical threat intelligence for private sector partners, and Annual Reports documenting cybercrime statistics and trends. The platform also provides Crime Category Resources offering educational materials on specific fraud types including ransomware, business email compromise, elder fraud, and cryptocurrency scams.

Differentiator

Problem solved

Functional benefit

Products and services

• IC3 Complaint Filing Portal Web-based intake system at complaint.ic3.gov where individuals, businesses, and third parties can submit reports of cyber-enabled crimes including fraud, scams, ransomware, business email compromise, cryptocurrency fraud, data breaches, and elder fraud. Complaints are reviewed by trained analysts and referred to FBI field offices and law enforcement partners for possible investigation.
• Public Service Announcements (PSAs) Public alerts warning individuals and organizations about emerging cyber threats, scams, and criminal activities such as fraud schemes, malware campaigns, and impersonation tactics.
• Industry Alerts (Criminal Intelligence Reports) Technical cybersecurity advisories providing threat intelligence, indicators of compromise (IOCs), tactics, techniques, and procedures (TTPs), and mitigation guidance for private sector organizations and critical infrastructure entities.
• IC3 Annual Reports Comprehensive annual statistical reports documenting cybercrime trends, complaint volumes, financial losses, and threat analytics based on IC3 intake data, including state-level breakdowns and cryptocurrency-specific reports.
• Crime Category Resources Educational resources covering specific cybercrime types including Account Takeover, Business Email Compromise, Botnet/DDoS, Cryptocurrency, Data Breach, Elder Fraud, Investment Fraud, Ransomware, and Tech/Customer Support and Government Impersonation. Available in multiple languages including English, Spanish, Chinese, and Portuguese.
• National Elder Fraud Hotline Dedicated phone-based assistance service at 1-833-FRAUD-11 (833-372-8311) for individuals aged 60 and older to receive help filing IC3 complaints, available Monday through Friday from 10:00 a.m. to 6:00 p.m. ET.

Quantifiable outcome

• Over $50 billion in reported losses tracked from 2020-2024
• +2 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• International Partner Agencies (Multi-National Cyber Cooperation)coreStrategic or Co-development Partner · 7 April 2026FBI and international partners from Canada, Czech Republic, Denmark, Estonia, Finland, Germany, Italy, Latvia, Lithuania, Norway, Poland, Portugal, Romania, Slovakia, Ukraine, and others released joint announcements warning about Russian GRU cyber operations. Partners include NSA, CIA equivalents from multiple countries, and national cybersecurity agencies.
• Federal Bureau of Investigation (FBI)coreStrategic or Co-development PartnerIC3 is operated by the FBI as its central hub for reporting cyber-enabled crime. The FBI serves as the lead federal agency for investigating cybercrime. IC3 complaints are referred to FBI field offices and law enforcement partners for investigation.
• Cybersecurity and Infrastructure Security Agency (CISA)coreStrategic or Co-development PartnerCISA partners with FBI/IC3 on joint Public Service Announcements regarding cyber threats. Recent joint announcements include warnings about Russian Intelligence Services targeting commercial messaging applications, Russian GRU router exploitation, and other critical infrastructure threats.
• National Defense Cyber Alliance (NDCA)flagshipStrategic or Co-development PartnerNDCA brings together experts from the U.S. government and the private sector to share threat intelligence. The FBI Cyber Threat Analytics Collaboration Unit (TACU) works closely with NDCA. Inquiries regarding NDCA can be sent to [email protected].
• InfraGardflagshipStrategic or Co-development PartnerInfraGard is a partnership between the FBI and private sector for protection of U.S. Critical Infrastructure. Through collaboration, InfraGard connects owners and operators within critical infrastructure to the FBI, providing education, information sharing, networking, and workshops on emerging technologies and threats. Membership includes business executives, security personnel, IT professionals, and government officials.
• Federal, State, Local, and International Law EnforcementcoreStrategic or Co-development PartnerIC3 shares complaint information with law enforcement agencies at all levels. Complaints may be referred to appropriate agencies for investigation including federal, state, local, or international law enforcement and regulatory agencies.
• Private Sector PartnerscoreStrategic or Co-development PartnerIC3 shares reports of crime throughout its network of FBI field offices and law enforcement partners, including private sector organizations when the FBI determines sharing such information is necessary to elicit information or cooperation to assist in authorized investigative activity. Information shared may include malicious actor data, tools, infrastructure, financial accounts, and TTPs.

Scale indicators11 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Action Fraud (UK): UK's national reporting center for fraud and cybercrime, operated by the City of London Police. Directly comparable to IC3 in mandate (centralized intake), public-facing portal model, and role as the analytical hub for referring cases to investigative bodies.
• Australian Cyber Security Centre (ACSC): Australia's lead government cyber agency, which operates ReportCyber as its public reporting portal. Comparable to IC3 in central intake, threat intelligence distribution, and partnership with critical infrastructure entities and law enforcement.
• National Fraud Intelligence Bureau (NFIB): UK policing unit that analyzes fraud and cybercrime reports from Action Fraud and disseminates intelligence to law enforcement. Operationally analogous to IC3's complaint analysis and referral function within the UK policing structure.
• Canadian Anti-Fraud Centre (CAFC): Canada's national intake for fraud and cybercrime reports, jointly managed by the RCMP, OPP, and Competition Bureau. Comparable to IC3 in centralizing victim reports, producing annual loss statistics, and coordinating with law enforcement for investigation.
• FTC Consumer Sentinel Network: U.S. federal repository for consumer fraud and identity theft reports managed by the Federal Trade Commission. Directly comparable to IC3 as a centralized complaint intake for fraud, with data shared across federal and state law enforcement agencies.

Broad incumbents

• National Cyber Security Centre (NCSC-UK): UK's technical authority for cyber threats, providing incident response, threat intelligence, and guidance to organizations. Comparable in mandate to publish threat advisories and coordinate incident response, though NCSC emphasizes defensive guidance over criminal complaint intake.
• Cybersecurity and Infrastructure Security Agency (CISA): U.S. federal civilian cyber agency that co-publishes advisories with IC3 and operates the Stop Ransomware and other reporting channels. Comparable as a federal cyber coordinating body, though CISA is broader in scope (defense, resilience, election security) while IC3 focuses on criminal complaint intake.

Emerging players

• Identity Theft Resource Center (ITRC): U.S. nonprofit providing identity theft victim assistance, complaint support, and annual data breach reports. Comparable in victim services and producing public-facing cybercrime trend data, though it focuses narrowly on identity theft and operates as a nonprofit.
• Better Business Bureau Scam Tracker: Public-private platform for crowdsourcing scam reports, providing searchable scam intelligence to consumers. Comparable to IC3 as a complaint aggregation point, though focused on consumer fraud with less integration to federal law enforcement investigation.

Regional players

• Europol EC3 (European Cybercrime Centre): EU's central hub for coordinating cross-border cybercrime investigations and producing threat intelligence. Comparable to IC3 in centralizing cyber threat analysis and supporting member-state law enforcement, though it operates at an EU supranational level.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/FBI
• YouTubeyoutube.com/443/user%E2%81%84fbi/373A6D07BCC3254539DB94A6C9BB80B3A69E8EB0E056D081EF2ECF6A19814ADA
• Facebookfacebook.com/FBI
• LinkedInlinkedin.com/company/rogers-builders
• Instagraminstagram.com/443/fbi%E2%81%84/0C3BC974864F7E48BA2714D2DCB8530B96520442CBDBD28EEB2C863DF8CE214A

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Internet Crime Complaint Center