Serving Children and Adults in Need

What Serving Children and Adults in Need does

Serving Children and Adults in Need (SCAN), Inc. is a Laredo, Texas-based nonprofit social services organization founded in 1982 (originally as Stop Child Abuse and Neglect) that delivers an integrated continuum of behavioral health, substance use disorder, mental health, trauma, and prevention services across 17 counties in South Texas along the Texas-Mexico border. The organization serves children and adolescents (ages 3-17), adults (18+), families, sexual assault survivors, and homeless or at-risk individuals in a region that is approximately 95% Hispanic. Service delivery is organized around a four-tier model: treatment (residential recovery homes, outpatient programs, MAT), recovery support (peer-led services), intervention (emergency shelter, FAYS, rural border intervention), and prevention (universal/selective/indicated programs, coalitions, home visiting), with mental health and trauma services layered on top under the SCAN-LISD AWARE Project, Border Traumatic Stress Response Center, Frontera HIV program, SASI rape crisis, MHAT training, IECMHC consultation, SMART, and Serenidad Behavioral Health.

The operating footprint spans eight physical sites, including 68 licensed residential beds (Serenidad Men's 24-bed, Serenidad Women's 12-bed, and two 16-bed Youth Recovery Homes), outpatient clinics in Laredo, Rio Bravo, Zapata, and Harlingen, and a 24/7 crisis hotline. The product portfolio rests on evidence-based clinical frameworks - TF-CBT, TST-SA, AF-CBT, TARGET, Medication-Assisted Treatment with buprenorphine, and SAMHSA-aligned prevention interventions - rather than on proprietary technology platforms; SCAN is CCBHC-designated by Texas HHSC and Joint Commission accredited. Distribution runs through direct service channels, with referrals sourced from Laredo ISD, the local mental health authority (Border Region Behavioral Health Center), criminal justice (DWI Court), healthcare providers, and self-referral via an online portal.

SCAN's revenue model is overwhelmingly reimbursement- and grant-driven rather than commercial. The stated annual budget exceeds $15 million, funded principally by federal and state government grants and contracts and by Medicaid, Medicare, and CHIP reimbursement, supplemented by nominal sliding-scale patient fees for clients at or below 200% of the Federal Poverty Guidelines. Pricing is hybrid - free at point of service for most insured or grant-covered clients, with a graduated fee schedule (nominal fee at 0-100% FPG, stepping to 100% responsibility capped at $80 per counseling session above 200% FPG) used only if public funding is lost. The organization employs 251-500 staff and is governed independently, with no parent company, investors, or M&A activity disclosed.

Name

Serving Children and Adults in Need

Legal name

Serving Children and Adults in Need, Inc.

Website

https://scan-inc.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

251–500 employees

Short description

SCAN, Inc. is a Laredo, Texas-based nonprofit providing integrated behavioral health, substance use, mental health, trauma, and prevention services across 17 South Texas counties, serving children, adolescents, adults, and families along the Texas-Mexico border.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Behavioral health services
• Substance use treatment
• Community mental health
• Trauma-informed counseling
• Prevention and intervention

Headquarters

HQ city

Laredo

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Grants and Contracts: Primary funding from federal and state government grants and contracts supporting behavioral health services, prevention programs, and community mental health initiatives.
2. Insurance Reimbursement: Revenue from Medicaid, Medicare, CHIP, and private insurance for covered behavioral health and substance use treatment services.
3. Sliding Fee Discount Program: For clients at or below 200% of Federal Poverty Guidelines, services are provided at reduced or no cost based on income and family size.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

SCAN provides a comprehensive continuum of community-based behavioral health services including residential and outpatient substance use treatment (including medication-assisted treatment with buprenorphine), trauma-focused mental health counseling, sexual assault crisis intervention, HIV/Hepatitis C services, family resource and child abuse prevention programs, and school-based mental health services. Programs operate across 17 South Texas counties through outpatient clinics, residential recovery homes, school sites, and crisis hotlines, with services offered regardless of insurance status under a sliding fee scale.

Product overview

Serving Children and Adults in Need (SCAN) operates as a community-based nonprofit social services organization providing a comprehensive portfolio of behavioral health programs along the Texas-Mexico Border. The organization offers services through a multi-tiered structure encompassing Treatment Programs (residential/inpatient recovery homes including Serenidad Men's and Women's Recovery Homes, Youth Recovery Homes, and multiple outpatient programs including MAT, DWI, and specialized female services), Recovery Support Services (Youth Recovery Community Services, Todo Es Posible), Intervention Programs (Emergency Shelter, FAYS, Rural Border Intervention), Prevention Programs (universal, selective, and indicated prevention through YPU/YPS/YPI initiatives, coalitions, Project HOPES, Texas Home Visiting, Fatherhood EFFECT), and Mental Health/Trauma Services (SASI crisis services, Border Traumatic Stress Response Center, Frontera HIV Program, SCAN-LISD AWARE school-based services, MHAT training, IECMHC consultation, SMART Program, Serenidad Behavioral Health). The organization is designated as a Certified Community Behavioral Health Clinic (CCBHC), serving as the core integrated service framework. With over 40 programs operating across 17 counties and a budget exceeding $15 million, SCAN delivers evidence-based services through its main facilities in Laredo and satellite locations throughout South Texas.

Differentiator

Problem solved

Functional benefit

Products and services

• Serenidad Men's Recovery Home
• Serenidad Women's Recovery Home
• Youth Recovery Homes
• Youth Outpatient Program
• Familias Unidas Outpatient Program
• Adult Outpatient Program Substance use disorder treatment services for male and female adults 18 years or older.
• Specialized Female Outpatient Program Trauma-informed, gender-specific outpatient services for adult women who are parenting or pregnant.
• DWI Program Court-supervised drug treatment for people referred by County Court at Law II.
• Medication-Assisted Treatment (MAT) Program Evidence-based treatment using FDA-approved medication (buprenorphine) combined with counseling and behavioral therapies for individuals with opioid use disorder in Webb County.
• Youth Recovery Community Services Peer-to-peer recovery support services for individuals ages 13-21 with a history of substance use disorders, including those with co-occurring mental health disorders.
• Todo Es Posible Recovery Support Services Peer-led recovery support services for adults 18+ with substance use or misuse problems, emphasizing self-care and cultural diversity.
• Emergency Children's Shelter Temporary residential services for children and adolescents.
• FAYS Program Crisis intervention, individual and family counseling, emergency short-term respite care, and youth coping skills and parent skills classes for youth and families.
• Rural Border Intervention (RBI) Program Intervention services for youth and adults in rural border communities.
• YPU Universal Prevention Programs Universal prevention programs reaching the entire population without regard to individual risk factors.
• YPS Selective Prevention Programs Selective prevention programs focusing on subgroups of the general population determined to be at risk for substance misuse or abuse.
• YPI Indicated Prevention Programs Indicated prevention strategies focusing on individuals experiencing early signs of substance use and related behaviors.
• Project HOPES Program Evidence-based prevention services for families with children 0-5 years at risk for child abuse and neglect.
• Project HOPES II Program Evidence-based prevention services designed to increase protective factors in families with children 0-5 years at risk.
• Texas Home Visiting (THV) Program Home visiting services for parents and caregivers with children from birth to 24 months to strengthen bonds and improve child development.
• Fatherhood EFFECT Program Evidence-based fatherhood and parenting education sessions for fathers, father figures, and expectant fathers.
• Family Resource Center Community hub providing support services, social connections, and opportunities for families with young children in Webb and Maverick counties.
• Sexual Assault Services & Information (SASI) Program Trauma-informed, victim-centered, and confidential services for sexual assault survivors of all ages with offices in Laredo and Zapata.
• Border Traumatic Stress Response Center Evidence-based trauma-focused counseling services for youth ages 3-17 who have experienced or witnessed traumatic events.
• Frontera HIV and Mental Health Treatment Expansion Project Mental health counseling, HIV and Hepatitis C testing and referral services at no cost for adults struggling with mental health and/or substance use.
• SCAN-LISD AWARE Project School-based mental health programs and services in Laredo Independent School District using a three-tiered public health model.
• Mental Health Awareness Training (MHAT) Training program teaching community members and first responders how to appropriately respond to individuals experiencing emotional disturbance or mental health crisis.
• Infant and Early Childhood Mental Health Consultation (IECMHC) Program Prevention-based approach pairing a mental health consultant with adults who care for infants and young children to facilitate healthy social and emotional development.
• SMART Program Evidence-based, trauma-informed services for families with children 0 to under 14 years including educational, case management, and referral services.
• Serenidad Behavioral Health Program Comprehensive services for individuals with serious mental illness, serious emotional disturbance, or co-occurring disorder who are homeless or at imminent risk of homelessness.
• Certified Community Behavioral Health Clinic (CCBHC) Integrated mental health and substance use services with primary care screenings, meeting CCBHC criteria for timeliness, quality reporting, staffing, and coordination with social services.

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• The Joint CommissioncoreOthersSCAN maintains The Joint Commission accreditation, demonstrating compliance with rigorous healthcare quality and safety standards for behavioral health organizations.
• Texas Health and Human Services CommissioncoreOthersSCAN is designated as a Texas Certified Community Behavioral Health Clinic (CCBHC), meeting stringent criteria regarding timeliness of access, quality reporting, and staffing standards.
• Border Region Behavioral Health CentercoreStrategic or Co-development PartnerCrisis mental health services coordination with local mental health authority. SCAN provides screening and crisis de-escalation while Border Region provides 24-hour mobile crisis teams, emergency crisis intervention, and crisis stabilization.
• Southwest Key ProgramsminorStrategic or Co-development PartnerPartnership for psychiatric rehabilitation services as defined in Texas as mental health rehabilitation, coordinated through this external provider.
• Laredo Independent School District (LISD)coreStrategic or Co-development PartnerSCAN-LISD AWARE Project partnership implementing school-based mental health programs using a three-tiered public health model with evidence-based universal and secondary prevention services and tertiary intervention services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Gulf Bend Center: LMHA serving the Victoria/Gulf Coast region of Texas. Relevant as another rural/semi-rural Texas behavioral health authority with an integrated outpatient, crisis, and substance use portfolio funded primarily by state grants and Medicaid.
• Integral Care (Austin Travis County Integral Care): Larger Texas LMHA serving the Austin/Travis County region. Comparable as a fellow Texas CCBHC-designated provider offering integrated mental health, substance use, and crisis services, though at significantly larger scale and in an urban market.
• Border Region Behavioral Health Center: Local Mental Health Authority serving the Laredo/Webb County area and an existing crisis-coordination partner of SCAN. Comparable because it delivers overlapping behavioral health, crisis, and outpatient services to the same South Texas border population, but operates as a government-authority entity rather than a community nonprofit.
• Hill Country MHDD Centers: Texas LMHA serving a different but adjacent rural region. Comparable as a peer Texas CCBHC-equivalent community behavioral health provider delivering outpatient, crisis, and substance use services with similar government-grant funding dynamics.

Direct peers

• Southwest Key Programs: Texas-based nonprofit providing youth residential, behavioral health, and social services along the border. Comparable because it partners with SCAN for psychiatric rehabilitation services and serves overlapping populations (youth in state custody, immigrant families) with similar residential and case management models.
• Tropical Texas Behavioral Health: LMHA serving Hidalgo, Cameron, and Willacy counties in the Lower Rio Grande Valley. Directly comparable to SCAN because it provides outpatient mental health, substance use treatment, crisis services, and CCBHC-equivalent programs to the same predominantly Hispanic border population across adjacent Texas counties.

Others

• Texas RioGrande Legal Aid: Nonprofit legal aid organization serving South Texas border communities. Relevant ecosystem peer because it complements SCAN's sexual assault and victim services and refers clients needing trauma-informed counseling and advocacy in the same 17-county region.
• Vida Y Salud Health Systems: Federally Qualified Health Center (FQHC) serving Starr and Hidalgo counties along the Texas-Mexico border. Comparable as a border-region community health provider serving the same predominantly Hispanic population, though its primary focus is primary care rather than behavioral health.

Regional players

• Emergence Health Network: LMHA serving the El Paso region with a comparable portfolio of outpatient mental health, substance use, crisis, and CCBHC services. Relevant because it is another border-region Texas LMHA delivering the same integrated behavioral health model to a similar Hispanic-majority population, though in a different geographic submarket.
• Behavioral Health Center of Nueces County: Corpus Christi-area community behavioral health provider with overlapping service lines (mental health, substance use, crisis). Comparable as a regional Texas nonprofit competitor in the broader South Texas behavioral health market, though operating in a more urban coastal market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/scanlaredo
• Facebookfacebook.com/scan.laredo
• LinkedInlinkedin.com/company/serving-children-and-adults-in-need-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serving Children and Adults in Need