Emergence Health Network

What Emergence Health Network does

Emergence Health Network (EHN) is a non-profit community behavioral health organization founded in 1966 in El Paso, Texas, and designated by the Texas Health and Human Services Commission as both the Local Mental Health Authority (LMHA) and Local Intellectual/Developmental Disabilities Authority (LIDDA) for El Paso County. With approximately 750 employees serving an estimated 25,000 clients annually, EHN is the largest mental health, intellectual/developmental disabilities (IDD), and substance use treatment provider in the region, operating across at least a dozen clinic and program sites spanning central, east, and west El Paso, including a 24/7 crisis and Extended Observation Unit, integrated primary care, school-based mental health, a Veterans One Stop Center, an IDD Day Habilitation Learning Center, and Restorative Justice / Jail Diversion programs.

EHN's service portfolio is organized across five pillars: mental health (TMS therapy, crisis hotline and Extended Observation Unit, outpatient counseling using CBT/EMDR/DBT/TF-CBT, Partial Hospitalization and Intensive Outpatient Programs, Assertive Community Treatment, Coordinated Specialty Care for first-episode psychosis, Mobile Crisis Units, and Crisis Intervention Teams co-deployed with law enforcement); developmental disabilities (Home and Community Based Services, Texas Home Living waiver, Community First Choice, Money Follows the Person transition support, Day Habilitation, and IDD Crisis Intervention); substance use (Medication-Assisted Treatment under a dedicated Medical Director, OSAR outreach/screening/referral, and Treatment for Youth for ages 13-17); veterans services (Veterans One Stop Center and Military Veterans Peer Network); and youth services including School-Based Mental Health in El Paso ISD, Canutillo ISD, and Fabens ISD and the YES Waiver. Supporting infrastructure includes a NetSmart-powered patient portal, doxy.me-based telehealth, and participation in the PHIX community health information exchange. EHN holds Joint Commission Gold Seal accreditation for Behavioral Health Care, Certified Community Behavioral Health Clinic (CCBHC) status, and American Association of Suicidology reaccreditation, and operates the local 988 Suicide & Crisis Lifeline contract.

Revenue derives primarily from the Texas HHSC LMHA/LIDDA contract, Medicaid and Medicare reimbursement (STAR, STAR Plus, STAR Kids, CHIP, Medicare Advantage), and patient fees on a federally defined sliding-scale basis with a Charity Care Program for uninsured and underinsured clients. The organization is governed by a seven-member Board of Trustees appointed jointly by the County of El Paso and the El Paso County Hospital District, functions as a quasi-governmental safety-net provider rather than a venture-backed entity, and is undertaking new 2026 program launches (Mobile Mental Health Center, Veterans Art Therapy, Mind Lab with the Boys and Girls Clubs of El Paso) to extend its outreach footprint.

Name

Emergence Health Network

Legal name

Emergence Health Network

Website

https://emergencehealthnetwork.org

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Emergence Health Network is a non-profit community behavioral health provider designated as the Local Mental Health Authority and LIDDA for El Paso County, Texas, serving approximately 25,000 clients annually with integrated mental health, developmental disability, substance use, veteran, and youth services across multiple clinic and program sites.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

akta.pro secondary industries

Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), School-Based Mental & Behavioral Health Services (EDAJAIAB), Neurodevelopmental & Behavioral Therapy Platforms (ADHD/Autism/Behavioral Coaching) (HLALAEAJ)

Keywords

• Community mental health services
• Behavioral health treatment
• Developmental disability services
• Substance use treatment
• Crisis intervention services

Headquarters

HQ city

El Paso

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Contracts and State Funding: EHN operates as the Local Mental Health Authority (LMHA) and Local Intellectual/Developmental Disabilities Authority (LIDDA) under contract with the Texas Health and Human Services Commission (HHSC), managing 39 state-required performance measures in a fiscal year.
2. Medicaid/Medicare Reimbursement: EHN accepts Medicare, Medicare Advantage Plans, CHIP, Texas Medicaid programs (STAR, STAR Plus, STAR Kids), and private insurance. Files claims with insurance companies as a courtesy to consumers.
3. Sliding Scale Fees: Monthly Ability-to-Pay Fee Schedule based on family size and household income. Discounts for essential services offered based on financial assessment considering income, extraordinary expenses, childcare, and family members.
4. Charity Care Program: Assistance for uninsured, underinsured, or unable to pay due to economic situation. Qualifications include lack of insurance, insurance not fully covering care, not eligible for Medicaid, and meeting financial assistance criteria.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels13 records

Core offering

Emergence Health Network (EHN) operates as the Local Mental Health Authority (LMHA) and Local Intellectual/Developmental Disabilities Authority (LIDDA) for El Paso County, Texas, delivering trauma-informed behavioral health, intellectual/developmental disability (IDD), and substance use disorder treatment services. Core offerings include 24/7 crisis intervention, outpatient counseling, partial hospitalization and intensive outpatient programs, Transcranial Magnetic Stimulation (TMS) therapy, medication-assisted treatment, supported housing, school-based mental health, and integrated primary care across multiple clinic locations.

Product overview

Emergence Health Network (EHN) is a Certified Community Behavioral Health Clinic designated as the Local Mental Health Authority (LMHA) and Local Intellectual/Developmental Disabilities Authority (LIDDA) for El Paso County. EHN operates as a multi-service behavioral health organization offering a unified portfolio of clinical and community support programs — not a single product — organized across five core service pillars: Mental Health Services (including crisis response, outpatient counseling, Partial Hospitalization and Intensive Outpatient Programs, Coordinated Specialty Care for first-episode psychosis, Assertive Community Treatment, and Transcranial Magnetic Stimulation therapy), Developmental Disabilities Services (Day Habilitation Learning Center, Home and Community Based Services, Texas Home Living waiver, Community First Choice, and Money Follows the Person transition support), Addiction/Substance Use Treatment (Medication-Assisted Treatment, OSAR screenings, Treatment for Youth program), and Veterans Services (Veterans One Stop Center, Military Veterans Peer Network). Supporting infrastructure includes a Patient Portal (via NetSmart), Telehealth/Telemedicine via doxy.me, the PHIX health information exchange, Mental Health First Aid community training, a Charity Care financial assistance program, and supported housing programs. EHN is Joint Commission Accredited and serves approximately 25,000 clients annually across multiple clinic locations in El Paso.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Crisis Hotline and Walk-in Crisis Services 24/7 crisis hotline (915-779-1800, 988, toll-free 1-877-562-6467) and walk-in crisis services at 1601 E. Yandell, providing verbal de-escalation and linkage to local mental health resources for individuals in mental health crisis.
• Extended Observation Unit 24-hour multi-bed crisis facility at 1601 E. Yandell providing up to 48 hours of observation and stabilization for individuals experiencing mental health crises, designed to divert individuals from emergency departments and jails.
• Mobile Crisis Units (MCU) 24-hour mobile crisis units allowing EHN Crisis Outreach Teams to travel and connect with individuals in their own environments to provide immediate support for mental health challenges, homelessness, substance use, or other crises.
• Crisis Intervention Teams (CIT) Co-deployment of EHN-trained mental health professionals and specially trained law enforcement officers responding to 911 calls involving individuals experiencing mental health crises, in partnership with the City of El Paso, El Paso Police Department, and El Paso Sheriff's Department.
• Transcranial Magnetic Stimulation (TMS) Therapy Noninvasive procedure using magnetic fields to stimulate nerve cells in the brain to improve symptoms of depression and PTSD; approximately 70% of patients feel some benefit and half achieve full remission.
• Partial Hospitalization Program (PHP) Program providing residential-level care while allowing clients to spend evenings at home, with longer treatment visits and multidisciplinary team oversight under a physician's direction.
• Intensive Outpatient Program (IOP) Structured therapeutic setting for individuals working to overcome mental health, behavioral health, and/or substance use disorders, providing multiple weekly sessions with multidisciplinary team oversight.
• Outpatient Counseling Services Counseling for individuals, families, groups, couples, and children ages 3–17 covering behavioral issues, eating disorders, grief and loss, marriage counseling, PTSD, depression, anxiety, ADHD, and other life experiences, using CBT, EMDR, DBT, TF-CBT, Play Therapy, and other modalities.
• Coordinated Specialty Care (CSC) Program First-Episode Psychosis treatment program providing psychotherapy, family support and education, medication management, supported employment, housing and education, and case management for individuals typically aged 15–25 experiencing their first psychotic episode.
• Assertive Community Treatment (ACT) Team-based approach providing aggressive intervention with consumers, family members, and service providers, including medication monitoring, symptom management, advocacy, and community-based hospitalization, with team members on-call 24 hours a day.
• Outpatient Clinics Multiple outpatient clinic locations throughout El Paso (Central Outpatient, East Valley, Westside Integrated, Child and Adolescent, Veterans One Stop, IDD clinics) providing mental health and/or substance use disorder services for children and adults, with on-site pharmacies at select locations.
• Restorative Justice Center / Jail Diversion Program Mental health programs assisting individuals in the judicial system from booking through probation or parole, including the TCOOMMI program, Outpatient Competency Restoration (OCR) program, and Multi-Systemic Therapy (MST) for juveniles.
• Supported Housing Programs Housing programs including Permanent Supported Housing (scattered site), Rapid Rehousing (4–24 months), ESG Street Outreach, and HHSC Supported Housing Rental Assistance for individuals with mental health disorders who are unhoused or facing eviction.
• Medication-Assisted Treatment (MAT) Program FDA-approved medications combined with counseling and behavioral strategies to treat substance use disorders, administered at the Westside Integrated Clinic under the direction of Dr. Wayne Thornburg.
• OSAR (Outreach, Screening, Assessment and Referral) Program Texas DSHS-funded program providing free confidential screenings and community referrals for substance use disorders for any Texas resident age 13 and older, regardless of ability to pay.
• Treatment for Youth (TRY) Program Outpatient substance use treatment program for Texas Region 10 residents ages 13–17, providing individual and group counseling by Licensed Chemical Dependency Counselors.
• Day Habilitation Learning Center Centralized location at 1477 Lomaland providing recreational and pre-vocational activities, life skills lessons, and academic instruction (math, science, writing, dance, art) for individuals with intellectual and developmental disabilities.
• Home and Community Based Services (HCBS) Person-centered care delivered in home and community settings for individuals with intellectual disabilities, providing individualized services and supports whether the person lives with family, in their own home, or in small group homes.
• Texas Home Living (TxHmL) Program Medicaid waiver program providing essential services and supports — including day habilitation, respite, employment services, nursing, dental, behavioral support, and therapy services — to Texans with intellectual disabilities living in family or their own homes.
• Community First Choice Medicaid home and community-based attendant services program providing hands-on assistance with activities of daily living, health-related tasks, skills training, and backup systems for those eligible for Medicaid with institutional-level care needs.
• Money Follows the Person (MFP) Transition Support Team EHN serves as the LIDDA Hub for Service Area 1 in Texas, providing transition support services to LIDDAs and HCBS/TxHmL providers to prevent institutionalization of individuals with intellectual and developmental disabilities.
• IDD Crisis Intervention Services 24-hour crisis services for individuals with IDD and co-occurring mental health concerns, providing immediate assessment, trauma-informed intervention, de-escalation, triage, and linkage to community services.
• Veterans One Stop Center (VOSC) Centralized hub at 10737 Gateway Blvd. West Suite 350 for active-duty military, veterans, and their families offering counseling, PTSD treatment, peer support, marriage and family therapy, anger management, linkage to community veteran services, and recreational amenities including the AT&T Lounge.
• Military Veterans Peer Network (MVPN) State-funded peer support program dedicated to supporting and empowering Texas veterans and their families through fellowship, peer support, and sharing of community resources.
• Children and Adolescent Mental Health Program (ChAMHPs) Behavioral health services for children and adolescents with emotional disturbances causing emotional and/or social disabilities, including individual and family counseling, substance use treatment, medication management, case management, and skills training.
• Youth Crisis Outreach Team (YCOT) Immediate behavioral health crisis support for youth, including personal screening, trauma-informed interventions, relapse prevention, ongoing 90-day support, case management, family navigation, peer support, and community linkage.
• School-Based Mental Health Services On-campus behavioral health services provided within El Paso ISD, Fabens ISD, and Canutillo ISD, including individual and family counseling, medication management, case management, skills training, family partner support, and peer support.
• Youth Empowerment Services (YES) Waiver Medicaid Home and Community Based Services waiver providing intensive services to children ages 3–18 with serious emotional disturbances and their families, with the goal of preventing inpatient psychiatric treatment and family separation.
• Autism Services Pharmacological therapy for children with Autism and the Autism Diagnostic Observation Schedule (ADOS), a standardized diagnostic test for Autism Spectrum Disorder administered by trained professionals.
• EHN Integrated Primary Care Clinic (Westside Clinic) Integrated care clinic at 725 South Mesa Hills co-locating primary care and behavioral health providers who coordinate mental health, substance misuse, and primary care services at one location, serving individuals with co-occurring healthcare needs.
• Mental Health First Aid (MHFA) Training Free skills-based education course teaching participants how to respond to and assist individuals experiencing a behavioral health concern or crisis, available in adult and youth versions, in English and Spanish, in person or virtually.
• Charity Care Program Financial assistance program providing discounts on care for uninsured, underinsured, or economically unable-to-pay individuals, based on family size and household income as determined through required applications.
• Mobile Mental Health Center New 2026 program providing mobile mental health services to expand access to behavioral health care in the El Paso community.
• Veterans Art Therapy Program
• Mind Lab Program (Boys and Girls Clubs of El Paso Partnership)

Quantifiable outcome

• Approximately 70% of TMS therapy patients feel symptom relief; half achieve full remission
• +2 more outcomes

Named customers8 records

Segments1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

13 partnerships are on record, tiered core, minor and supporting.

• El Paso Police DepartmentcoreStrategic or Co-development PartnerCrisis Intervention Teams (CIT) partnership involving co-deployment of EHN trained mental health professionals and specially trained officers who respond to 911 calls involving individuals experiencing a mental health crisis. Goal is to de-escalate crises and route individuals into proper care, diverting them from unnecessary incarceration.
• El Paso County Sheriff's DepartmentcoreStrategic or Co-development PartnerCrisis Intervention Teams (CIT) partnership with EHN mental health professionals working with Sheriff's deputies to assist individuals with mental illness and divert them from unnecessary incarceration into appropriate behavioral health treatments.
• El Paso Independent School DistrictcoreStrategic or Co-development PartnerSchool-based mental health program providing on-campus behavioral health services for students with mental health concerns. EHN has also established School-based Crisis Intervention Teams working with campus police and school staff.
• Canutillo Independent School DistrictcoreStrategic or Co-development PartnerSchool-based mental health services provided on-campus through partnership to improve access to care for students in the Canutillo district area.
• Fabens Independent School DistrictcoreStrategic or Co-development PartnerSchool-based mental health services provided on-campus through partnership to improve access to behavioral health care for Fabens district students.
• City of El PasocoreStrategic or Co-development PartnerPartnership for creation of El Paso Helps online portal, a one-stop resource connecting El Pasoans with live assistance for shelters, housing, food pantries and mental health programs. EHN call center staff handle behavioral health and substance use disorder referrals.
• Texas Health and Human Services Commission (HHSC)coreStrategic or Co-development PartnerEHN operates under contract with HHSC as the Local Mental Health Authority (LMHA) and Local Intellectual/Developmental Disabilities Authority (LIDDA), managing 39 state-required performance measures per fiscal year.
• 988 Suicide & Crisis LifelinecoreStrategic or Co-development PartnerEHN provides crisis counselors for the national 988 Suicide & Crisis Lifeline, offering free, confidential support 24/7 for suicidal thoughts, mental health issues, substance use crises, and emotional challenges.
• Milan Institute of CosmetologyminorGTM or Marketing PartnerStudents provided complimentary hair and makeup services for EHN IDD Prom attendees.
• El Paso City Representative Art FierrominorGTM or Marketing PartnerAssisted in securing the Marty Robbins Recreation Center as venue for the EHN IDD Prom celebration.
• Community Organizations (Big Boy Concessions, Food City Supermarket, Peter Piper Pizza, Economy Wholesale Grocers)minorGTM or Marketing PartnerCommunity support and generous contributions for EHN IDD Prom celebration event.
• El Paso Psychiatric CentersupportingStrategic or Co-development PartnerReferral partner for crisis services - individuals may be referred to El Paso Psychiatric Center for continued treatment when needed beyond EHN crisis intervention.
• Socorro Independent School DistrictsupportingStrategic or Co-development PartnerCollaboration with local school districts in El Paso, Canutillo and Socorro areas to establish School-based Crisis Intervention Teams.

Scale indicators7 records

Recent moves11 records

Expansion highlights6 records

Emerging players

• Talkiatry: Online psychiatry platform delivering psychiatric evaluations, medication management, and therapy across multiple states with insurance-based billing. Emerging competitor to EHN's outpatient psychiatry and medication-assisted treatment on the patient experience dimension.
• Brightside Health: Telemedicine mental health provider combining therapy and medication for anxiety and depression with outcomes-based pricing. Emerging competitor targeting the same outpatient behavioral health segment EHN serves, particularly commercially insured patients.
• Charlie Health: Virtual intensive outpatient and mental health provider focused on adolescents, young adults, and families with personalized treatment programs. Direct emerging competitor to EHN's youth IOP, PHP, and Coordinated Specialty Care offerings via telehealth delivery.

Direct peers

• Tri-County Behavioral Healthcare: LMHA serving Chambers, Liberty, and Walker counties in Texas, delivering outpatient behavioral health and IDD services under similar state contract and CCBHC frameworks. Closely comparable operational footprint and payer mix to EHN.
• The Gulf Coast Center: LMHA and LIDDA serving Galveston and Brazoria counties in Texas, providing mental health, IDD, and substance use disorder services through community clinics and crisis programs. Direct peer in operating model and Texas HHSC contract structure.
• Austin Travis County Integral Care: LMHA and LIDDA serving Travis County, Texas, providing outpatient mental health, substance use, and IDD services on a similar non-profit, government-contracted model. Direct structural analog to EHN as a single-county Texas behavioral health authority.
• My Health My Resources of Tarrant County (MHMR Tarrant): LMHA and LIDDA for Tarrant County providing mental health, IDD, and substance use services with comparable crisis, outpatient, and housing programs. Operates the same government-mandated authority structure as EHN at greater scale.

Broad incumbents

• Universal Health Services (UHS) Behavioral Health: Large multi-specialty hospital operator with one of the largest U.S. behavioral health platforms spanning acute inpatient, residential, and outpatient services. Operates at broader scale than EHN but overlaps on crisis stabilization, outpatient, and IDD-adjacent services.
• Acadia Healthcare: Public behavioral health operator running inpatient psychiatric hospitals, residential treatment, and outpatient programs across the U.S. Provides acute and specialty behavioral capacity that complements LMHA services such as EHN's Extended Observation Unit.
• Carelon Behavioral Health: National managed behavioral health organization (formerly Beacon Health Options) operating across commercial, Medicaid, and EAP lines. Broad incumbent serving comparable populations through payer contracts that include LMHA providers like EHN.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/emergencehealth
• YouTubeyoutube.com/channel/UC1ijZzAJ18dEUvQWPBNp6jA
• Facebookfacebook.com/EmergenceHealthNetwork
• Instagraminstagram.com/emergencehealthnetwork/?hl=en

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergence Health Network