Harbour Assist

What Harbour Assist does

Harbour Assist, operated by Viking Systems Ltd (registered company number 08813662) and headquartered in Lostwithiel, Cornwall, UK, is a cloud-based marina and harbour management software platform founded in 2013. Its core product is a multi-tenant SaaS application hosted on Microsoft Azure that consolidates customer relationship management, berth and mooring management, invoicing, asset and maintenance tracking, document storage, bulk communications, booking workflows, and a 48-report reporting suite into a single database per customer organization. The platform is sold on a subscription basis with multi-year contracts, quote-based pricing, unlimited users, and no bolt-on modules, and is targeted at marina operators, harbour authorities, marina groups, and yacht clubs across the UK, Europe, North America, the Middle East, the Caribbean and APAC.

The product is offered in two primary product lines — Marina Management and Harbour Management — with named enterprise customers including Boatfolk (UK's third-largest marina group, 11 sites, 4,100+ floating berths), Aquavista (29 marinas, 5,200+ berths), Cornwall Council (7 traditional harbours), Cowes Harbour Commission, Bvlgari Marina Resort Dubai, Nanny Cay (BVI), and the Royal Kennebeccasis Yacht Club (Canada). Reported integrations include QuickBooks, Sage and Microsoft Power BI, and the platform holds ISO 27001, PCI DSS, UK G-Cloud and EU-US Privacy Shield accreditations.

The company operates an enterprise field sales GTM motion with structured onboarding programmes, direct demo booking through its website, content marketing in 8 languages, and participation in marine industry events and trade associations such as British Marine. In October 2024, Viking Systems Ltd (Harbour Assist) was acquired by ClearCourse, an industry-specific software and embedded payments group. Disclosed revenue, headcount, and deal valuation are not public; the firmographic record lists 1-10 employees.

Name

Harbour Assist

Legal name

Viking Systems Ltd

Website

https://harbourassist.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Harbour Assist is a cloud-based marina and harbour management SaaS platform serving marina operators, harbour authorities, marina groups and yacht clubs across the UK, Europe, North America, the Middle East, the Caribbean and Australia, consolidating CRM, invoicing, asset management and reporting into a single multi-tenant database on Microsoft Azure, and now operating as a subsidiary of ClearCourse following its October 2024 acquisition.

Ownership category

akta.pro rank

Headquarters

HQ city

Lostwithiel

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Marina Management Software): Cloud-based marina management software subscription with no hidden extra costs, no bolt-on functions, and no charges for adding seasonal staff or changing marina layouts. Includes unlimited users, accounts, transactions, data and emails.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Harbour Assist is a cloud-based marina and harbour management software platform sold as a subscription to marina operators, harbour authorities, and yacht clubs. It combines customer relationship management, invoicing, asset and maintenance tracking, bulk communications, bookings, and a 48-report reporting suite in a single database. Implementation is delivered through an enterprise onboarding programme with structured milestones, data migration, and remote training.

Product overview

Harbour Assist is a single, unified cloud-based marina and harbour management software platform. The core Harbour Assist product combines customer communications, asset management, staff tasking, invoicing and reporting into one package. Two distinct product lines serve different market segments: Marina Management for marina operators covering berth allocation, boatyard services, and fuel sales; and Harbour Management for harbour authorities handling moorings, commercial vessels, and port services. The platform includes integrated modules such as Smart Lists (audience segmentation and querying), Tasks (internal collaboration), Document Management (with 1TB storage), a 48-report Reporting Suite, Booking Requests, Dynamic Mapping, Customer Portal, Quick Pay/Virtual Terminal, Asset Management, Bulk Communications with tracking, and Tagging. The system is offered as a complete package with no bolt-on modules, unlimited users, and no charges for seasonal staff or layout changes.

Differentiator

Problem solved

Functional benefit

Products and services

• Harbour Assist Cloud-based marina and harbour management platform combining customer communications, asset management, staff tasking, invoicing and reporting in a single package, accessible from any device.
• Marina Management Marina-specific software module covering berth allocation, pontoon management, visitor operations, boatyard services, fuel sales, and marina-specific reporting and customer communications.
• Harbour Management Harbour-specific software module for managing moorings, commercial vessels, port services, pilotage, and harbour authority operations including statutory duties and navigation management.

Quantifiable outcome

• Invoice processing time reduced from 2 weeks to 2 days for Cornwall Council's 900 annual mooring invoices
• +5 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature13 records

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Sage Group: Major accounting and ERP software provider; Aquavista integrates Sage with Harbour Assist, but Sage's broader business suite competes for marina back-office functions and represents a large established alternative in finance workflows.
• Microsoft (Dynamics 365): General-purpose CRM/ERP platform whose customer engagement, finance, and field service modules overlap with Harbour Assist's CRM, invoicing, and reporting features. Harbour Assist already sits on Microsoft Azure, making Dynamics a credible competitor for unified platform sales.

Direct peers

• Havenstar: UK/Europe-based marina management software for yacht clubs and marina operators, covering berth allocation, invoicing, and customer records. Competes with Harbour Assist in the same UK and European SMB marina segment.
• Dockwa: US-based marina reservation and management SaaS serving yacht clubs, marinas, and boatyards with slip booking, transient reservations, and customer management. Directly overlaps with Harbour Assist's booking, customer, and marina operations functionality.
• Dockmaster: Long-established North American marina management software used by full-service marinas for berth tracking, billing, boatyard and fuel operations. Closely comparable to Harbour Assist's marina management product line.
• Compass Marina Software: Australia-based marina management software serving the Australian leisure marina market with berth, invoicing, and customer tools. Comparable to Harbour Assist, particularly given Harbour Assist's Australian expansion (e.g., Wyndham Harbour go-live).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/harbourassist
• Facebookfacebook.com/harbourassist
• LinkedInlinkedin.com/company/harbourassist-com

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harbour Assist