The Arc of Bristol County

What The Arc of Bristol County does

The Arc of Bristol County is a 501(c)(3) nonprofit human services organization founded in 1959 and headquartered in Attleboro, Massachusetts, that provides advocacy, residential, employment, and community-based support services to individuals with intellectual and developmental disabilities. The organization serves approximately 2,600 individuals across southeastern Massachusetts and northern Rhode Island through 7 service locations, supported by a professional staff of more than 400 people. Service delivery operates under a person-centered, community-based model implemented by interdisciplinary teams, with programs including Adult Day Habilitation, Adult Family Care, Community-Based Services, Residential Supports, Shared Living, Supported Employment, Family Support Center, Guardianship, Representative Payee, and Trust Services. Rhode Island services are delivered through the proAbility sub-brand from a Smithfield office co-located with The Arc Rhode Island state chapter, while The Arc of Greater New Bedford operates as an internal division covering the greater New Bedford region.

The organization's underlying infrastructure is service-oriented rather than technology-product oriented; no proprietary software platform, patents, or API offerings are disclosed. The only notable technology-enabled offering is Remote Monitoring and Supports (RMS), which enables technology-assisted independent living. Service delivery channels consist of physical community-based locations, a website (arcnbc.org), social media (Facebook, Instagram, LinkedIn, YouTube), email newsletters, community fundraising events (e.g., the 43rd Annual State Representatives Cup Golf Tournament and ArcStrong Flutie 5K), and corporate sponsorship relationships with regional firms including Bristol County Savings Bank and Starkweather & Shepley Insurance.

The business model is government-funded services revenue. Virtually all core service revenue flows through Massachusetts and Rhode Island state disability services systems, including MassHealth/Medicaid waiver programs, SSI, and SSDI. Trust Services generate modest fee-based revenue, and the organization supplements operating revenue through donations, corporate sponsorships, and fundraising events. CARF International accreditation supports regulatory standing and contract eligibility, and the organization is affiliated with the national Arc network under The Arc of the United States. Leadership rests with CEO and President Michael Andrade, recognized as a 2025 Providence Business News Leaders & Achievers honoree.

Name

The Arc of Bristol County

Legal name

The Arc of Bristol County

Website

https://arcnbc.org

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

251–500 employees

Short description

The Arc of Bristol County is a 501(c)(3) nonprofit founded in 1959 that provides advocacy, residential, employment, and community-based support services to approximately 2,600 individuals with intellectual and developmental disabilities across southeastern Massachusetts and northern Rhode Island, primarily funded through state Medicaid and disability programs.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310), Residential Intellectual and Developmental Disability Facilities (62321), Human Rights Organizations (813311)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Disability Employment & Vocational Rehabilitation (VR) Programs (EDAAAOAI)

Keywords

• Disability support services
• Human services nonprofit
• Supported employment
• Residential disability care
• Developmental disability services

Headquarters

HQ city

Attleboro

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Government Funded Programs: Services funded through Massachusetts and Rhode Island state programs including MassHealth/Medicaid, SSI, SSDI, and other government disability services funding streams.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

The Arc of Bristol County is a nonprofit 501(c)(3) human services organization that provides direct support, advocacy, residential, employment, and trust/financial management services to individuals with intellectual and developmental disabilities (IDD) and their families in southeastern Massachusetts and northern Rhode Island. The organization operates seven service locations with more than 400 professional staff serving approximately 2,600 individuals annually, delivering a continuum of community-based programs funded primarily through state disability programs.

Product overview

The Arc of Bristol County operates as a nonprofit human services organization offering a comprehensive portfolio of programs and services for people with intellectual and developmental disabilities. The organization provides both Massachusetts and Rhode Island residents with a coordinated suite of services including Adult Day Habilitation, Adult Family Care, Community-Based Supports, Residential Services, Trust Services, Guardianship, Representative Payee Services, Family Support Center, and Shared Living arrangements. In Rhode Island, services are delivered through its sub-brand proAbility and include Children's Services, Supported Employment, Adult Community Supports, proPartnerships (Self-Directed services), and Residential/Shared Living options. The organization also offers Remote Monitoring and Supports (RMS) as a technology-enabled service. Services are delivered through 7 service locations across southeastern Massachusetts and northern Rhode Island, serving more than 2,600 individuals with a staff of over 400 professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Day Habilitation Programs

Quantifiable outcome

• Serves 2,600 individuals across southeastern Massachusetts and northern Rhode Island with 400+ professional staff at 7 locations

Named customers1 record

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• Bristol County Savings BankminorOthersCorporate sponsor supporting The Arc of Bristol County's mission and fundraising events.
• FogartyminorOthersCorporate sponsor supporting the organization through the Fogarty Foundation.
• StoicominorOthersCorporate sponsor from StoicoFirstFed supporting organizational programs.
• Starkweather & Shepley Insurance Brokerage Inc.minorOthersCorporate sponsor providing support for The Arc of Bristol County services.
• Mass Janitorial SupplyminorOthersCorporate sponsor supporting the organization.
• The Arc Rhode IslandcoreStrategic or Co-development PartnerState chapter partnership where The Arc of Bristol County (dba proAbility) serves as one of two local chapters in Rhode Island, providing services under the state chapter umbrella.
• The Arc of Blackstone ValleycoreStrategic or Co-development PartnerSister local chapter in Rhode Island working together under The Arc Rhode Island state chapter.
• The Arc (National)coreStrategic or Co-development PartnerNational nonprofit organization advancing civil and human rights of people with intellectual and developmental disabilities. The Arc of Bristol County is part of the national network including state and local chapters.
• The Arc of Greater New BedfordcoreStrategic or Co-development PartnerDivision of The Arc of Bristol County serving greater New Bedford area for over 65 years with Education Advocacy, Adult Family Care, and Social Recreation Activities.
• Bristol County Savings BankminorOthersBanking partner for trust services, working with an accounting firm to prepare tax returns for each trust sub-account.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• The Arc of Massachusetts: State chapter of The Arc network providing advocacy, public policy, and information/referral services for individuals with IDD in Massachusetts; sister chapter to The Arc of Bristol County within the same national chapter structure and serving overlapping participants.
• Seven Hills Foundation: Worcester, MA-based nonprofit supporting children and adults with intellectual and developmental disabilities through residential, day, employment, and family supports across central and southeastern Massachusetts; closely overlaps The Arc of Bristol County's service lines and Massachusetts Medicaid payer relationships.
• Vinfen: Cambridge, MA-headquartered nonprofit delivering community-based behavioral health and developmental services, including residential, day, and employment supports, to individuals with IDD and mental health needs across Massachusetts — directly comparable care model and funding profile.
• May Institute: Massachusetts-headquartered nonprofit providing a comprehensive portfolio of community-based, educational, clinical, and residential services for children and adults with IDD, ASD, and behavioral health needs across MA and the Northeast — directly comparable service mix and regional scope to The Arc of Bristol County.
• Bay Cove Human Services: Boston-based nonprofit providing community-based services for individuals with intellectual and developmental disabilities, mental health conditions, and substance use disorders across eastern Massachusetts — comparable service model and Massachusetts payer mix.
• Riverside Community Care: Massachusetts-based nonprofit providing developmental services, mental health care, and family support across Greater Boston and southeastern MA; comparable human services portfolio and DDDS/HCBS waiver payer relationships.
• The Arc of Blackstone Valley: Sister Arc chapter already partnered with The Arc of Bristol County under The Arc Rhode Island state chapter; provides IDD services in Rhode Island with overlapping chapter-mandated mission and payer relationships.
• The Arc of Greater Boston: Sister local Arc chapter serving individuals with intellectual and developmental disabilities across Greater Boston with similar advocacy, family support, and chapter-based service delivery model under The Arc of Massachusetts umbrella.

Broad incumbents

• BrightSpring Health Services: Large diversified provider of home- and community-based health services including I/DD supports, behavioral health, and pharmacy across the U.S.; overlapping service lines but operating as a scaled public company, not a regional nonprofit chapter.
• Sevita Health (formerly The MENTOR Network): Nationally scaled provider of home- and community-based services for individuals with intellectual and developmental disabilities and complex needs across many states; offers overlapping HCBS services but as part of a much broader multi-state platform rather than a local chapter.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@thearcofbristolcountyma
• Facebookfacebook.com/arcnbc.org
• LinkedInlinkedin.com/company/the-arc-of-bristol-county
• Instagraminstagram.com/thearcofbc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about The Arc of Bristol County