Saga New Frontier Group

What Saga New Frontier Group does

Saga New Frontier Group (Saga d.o.o. Beograd) is a Belgrade-headquartered IT solutions provider and system integrator founded in 1989, positioned among Serbia's top three and seventh in the Adriatic region by revenue. The company delivers a three-pillar portfolio: software solutions (Open Banking, DWH/BI, Portals/DMS, ESB integration, IoT, AI, RPA, Knowledge Base, HRIS, custom development), infrastructure solutions (cybersecurity, cloud and data center, networking, multimedia, contact centers, monitoring/support, email, database), and managed services (24/7 SOC and NOC, Backup-as-a-Service, Host-as-a-Service, Oracle Cloud IaaS/PaaS/SaaS, SD-WAN, Wi-Fi). Notable proprietary assets include the SmartWaste IoT platform co-developed with the University of Belgrade's Faculty of Electrical Engineering and the only certified Computer Emergency Response Team (CERT) in Serbia and the region.

Saga operates an enterprise field-sales model with custom-quoted, multi-year contracts targeting large organizations in banking, retail, telecommunications, and public administration, evidenced by case studies with Erste Bank Srbija, Delhaize, and a 170-branch financial institution. Since February 2023, Saga has been a wholly-owned subsidiary of Noventiq, a London Stock Exchange-listed digital transformation group with 75,000+ customers across ~60 countries and 5,700 employees, which extends Saga's distribution reach from a regional to a global footprint. The company employs 150+ staff in Serbia and has served 1,300+ customers with 450+ completed projects over its 35-year history, supported by a partner ecosystem of more than 70 ICT vendors including Microsoft, Cisco, Oracle, IBM, HP, Huawei, Dell, and VMware at flagship or core tier.

Revenue is generated through a mix of project-based software/infrastructure implementations and recurring managed services, with no public pricing disclosed. Saga holds ISO 9001, 14001, 27001, 22301, 20000-1, and 45001 certifications across quality, environmental, information security, business continuity, IT service management, and occupational health and safety domains, reinforcing its positioning as a compliance-ready enterprise IT partner.

Name

Saga New Frontier Group

Legal name

Saga d.o.o. Beograd

Website

https://saga.rs

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

Saga New Frontier Group is a Belgrade-based IT system integrator and managed services provider founded in 1989, serving enterprise clients in banking, retail, telecom, and public administration across Serbia and the Adriatic region with software, infrastructure, and cybersecurity solutions, operating as a subsidiary of Noventiq since February 2023.

Ownership category

akta.pro rank

Product category

IT System Integration and Managed Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• IT system integration
• Managed IT services
• Enterprise software solutions
• Cybersecurity services
• Cloud infrastructure services

Headquarters

HQ city

Belgrade

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Solutions: Custom software development and proprietary solutions including Open Banking, DWH/BI, DMS Portals, ESB, IoT, AI, RPA, Knowledge Base, HRIS platforms. Revenue generated through project-based implementations and licensing.
2. Infrastructure Solutions: Cybersecurity, cloud & data center, network solutions, multimedia, contact centers, monitoring & support, email solutions, database solutions. Revenue from infrastructure deployment and ongoing managed services.
3. Managed Services: Ongoing managed services including Cyber Security, Network Solutions, SmartWaste, Computing (BaaS, Host aaS, Oracle Cloud). Recurring revenue model with continuous client engagement.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Saga New Frontier Group is a Belgrade-based IT solutions provider delivering software, infrastructure, and managed services to enterprise clients. Its offerings span custom software development, cybersecurity (SOC/NOC, WAF, EDR/XDR, MFA), cloud and data center services (Oracle IaaS/PaaS/SaaS, Backup as a Service, Host as a Service), network solutions (SD-WAN, Wi-Fi), and specialized platforms such as Open Banking, ESB, IoT/SmartWaste, DWH/BI, and AI/RPA. Services are delivered through project-based implementations and ongoing managed engagements.

Product overview

Saga New Frontier Group (Saga) operates as an IT solutions provider offering a portfolio of software, infrastructure, and managed services organized across three main categories. The software solutions portfolio includes Open Banking, DWH/BI, Portals and DMS, Enterprise Service Bus (ESB), Internet of Things (IoT), Artificial Intelligence, RPA, Knowledge Base, HRIS, and Custom Software Development. Infrastructure solutions encompass Cyber Security, Cloud & Data Center, Network Solutions, Multimedia Solutions, Contact Centers, Monitoring and Support, Email Solutions, and Database Solutions. Managed Services include Cyber Security, Network Solutions, SmartWaste (an IoT waste management platform), and Computing (which includes Backup as a Service, Host as a Service, and Oracle Cloud IaaS/PaaS/SaaS offerings). The company also provides specialized security services through its SOC (Security Operations Center) and NOC (Network Operations Center). Saga positions itself as a digital transformation leader since 1989, operating as part of the Noventiq group since February 2023.

Differentiator

Problem solved

Functional benefit

Products and services

• Backup as a Service (BaaS) Automated, secure data protection service with continuous data protection using incremental and differential backup methods, fast data recovery, and secure storage across multiple physically separate locations. Supports GDPR, ISO 27001, and HIPAA compliance. Targets enterprise clients.
• Host as a Service (Host aaS) A dedicated server or virtual resource hosting service providing fully managed hosting with 99.99% uptime guarantee for enterprise business applications including ERP, CRM, and eCommerce platforms. Includes multi-layered DDoS protection.
• Oracle Infrastructure as a Service (IaaS) Scalable, secure, and highly available cloud infrastructure providing virtual servers, networking, and storage with Oracle Bare Metal Servers for high-performance and stability requirements. Targets enterprise customers.
• Oracle Platform as a Service (PaaS) Development and integration platform providing next-generation databases, AI and machine learning capabilities, and container orchestration through Oracle Kubernetes Engine for rapid creation, testing, and scaling of enterprise applications.
• Oracle Software as a Service (SaaS) Cloud applications for managing key business areas including ERP for finance, procurement and supply chain management, Human Capital Management (HCM), and Oracle CX Cloud for CRM, marketing, and customer support. Targets enterprise customers.
• SD-WAN as a Service Software-Defined Wide Area Network service providing intelligent traffic routing, enhanced security through encryption, and simplified centralized management across all network locations through a single interface. Targets enterprise clients.
• Wi-Fi as a Service (WLANaaS) Enterprise-grade wireless connectivity delivered as a service with automatic updates, built-in security, optimized coverage through smart signal management, and cloud-based monitoring and management.
• SmartWaste An advanced IoT platform for intelligent waste management using sensor technologies, data analytics, and route optimization to monitor container fill levels in real time and optimize collection routes. Developed with the University of Belgrade Faculty of Electrical Engineering for municipal utilities.
• SOC (Security Operations Center) 24/7 cybersecurity monitoring and rapid threat response service combining latest technologies with certified analyst expertise for continuous monitoring, detection, and incident response using SIEM and Threat Intelligence. Saga SOC is the only certified CERT in Serbia and the region.
• NOC (Network Operations Center) Centralized network monitoring and management service providing real-time monitoring of all network components, fast diagnostics and response, proactive risk identification, and data-driven recommendations for network optimization. Targets enterprise customers.
• Open Banking Software solution enabling financial institutions to comply with open banking regulations and provide secure API-based access to banking services and data. Targets banks and financial institutions.
• DWH/BI Data Warehouse and Business Intelligence solutions for data analytics, reporting, and decision support using Microsoft Power BI and MS SQL Server technologies. Targets enterprise customers.
• Portals and DMS Document Management System portals and enterprise content management solutions for organizing, storing, and tracking digital documents. Targets enterprise customers.
• Enterprise Service Bus (ESB) Integration platform enabling seamless communication and data exchange between different enterprise applications and systems. Targets enterprise customers.
• Custom Software Development Tailored software development services for creating custom applications and solutions specific to client business requirements. Targets enterprise customers.
• Database Solutions High-performance database solutions delivering availability, security, flexible architecture, and cost savings through comprehensive lifecycle management with automated monitoring and performance optimization. Targets enterprise customers.
• Email Solutions Stable, secure, and always-available messaging and collaboration solutions supporting Microsoft Exchange and Mdaemon platforms in cloud, hybrid, or on-premise configurations. Targets enterprise customers.
• Cyber Security Solutions Cybersecurity infrastructure solutions including threat detection, prevention, and security management services such as DNS Security, Secure Internet Gateway, EDR/XDR, WAF & API Security, and MFA. Targets enterprise customers.
• Cloud & Data Center Solutions Cloud computing and data center solutions including migration, management, and infrastructure optimization services. Targets enterprise customers.
• Contact Center Solutions Contact center solutions including platform modernization, integration with existing infrastructure, and unified communications for enterprise customers.
• Artificial Intelligence Solutions AI solutions including chatbot development, natural language processing, and machine learning applications for business automation. Targets enterprise customers.
• RPA (Robotic Process Automation) Robotic Process Automation solutions for automating repetitive, rule-based business tasks and workflows. Targets enterprise customers.
• HRIS Human Resource Information System for managing employee data, HR processes, and human resources operations. Targets enterprise customers.

Quantifiable outcome

• Up to 35% reduction in network maintenance costs through SD-WAN implementation
• +5 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

15 partnerships are on record, tiered core, flagship and minor.

• NoventiqcoreStrategic or Co-development Partner · 1 February 2023Since February 2023, Saga has been part of Noventiq, a leading provider of digital transformation and cybersecurity solutions and services for emerging markets. Headquartered in London, Noventiq serves over 75,000 customers and employs 5,700 people across nearly 60 countries. Listed on London Stock Exchange since October 2021. This acquisition expanded Saga's reach from regional to global scale.
• MicrosoftflagshipTechnology or IntegrationStrategic technology partnership for cloud solutions, productivity tools, and enterprise software implementations including Microsoft Teams integration, Azure cloud services, and Microsoft 365 solutions.
• CiscoflagshipTechnology or IntegrationTechnology partnership for network solutions including SD-WAN implementations, UC infrastructure, and contact center solutions. Case studies demonstrate multiple Cisco technology deployments.
• OracleflagshipTechnology or IntegrationOracle partner providing IaaS, PaaS, and SaaS solutions including Oracle Cloud Infrastructure, database solutions, ERP (Oracle Fusion), HCM, and CX Cloud implementations.
• IBMcoreTechnology or IntegrationTechnology partnership for enterprise solutions and integrations.
• HP (Hewlett Packard)coreTechnology or IntegrationHP Platinum Partner status for hardware solutions including servers, storage, and printing solutions.
• HuaweicoreTechnology or IntegrationTechnology partnership for enterprise networking and infrastructure solutions.
• Dell TechnologiescoreTechnology or IntegrationTechnology partnership for enterprise hardware and infrastructure solutions.
• VMwarecoreTechnology or IntegrationTechnology partnership for virtualization and cloud infrastructure solutions.
• F5 NetworkscoreTechnology or IntegrationF5 BIG-IP partnership for application delivery controller, load balancing, and DDoS protection solutions. Multiple case studies demonstrate F5 implementations.
• VeeamcoreTechnology or IntegrationTechnology partnership for backup and data management solutions.
• GenesyscoreTechnology or IntegrationPartnership for customer experience and contact center solutions.
• Faculty of Electrical Engineering (University of Belgrade)coreStrategic or Co-development PartnerAcademic partnership for IoT research and development, specifically for SmartWaste project sensor development and technical expertise.
• Rakuten Viber CEEminorStrategic or Co-development PartnerPartnership for COVID-19 ChatBot development donated to Serbian Government, created in cooperation with Rakuten Viber CEE and Belgrade Business and Arts Academy.
• Belgrade Business and Arts Academy of Applied StudiesminorStrategic or Co-development PartnerAcademic partnership for Student ChatBot (ADA - Academic Digital Assistant) project, the first educational project of its kind in the Balkans.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Atos: Global IT services and systems integration incumbent with strong European presence in managed services, cybersecurity, and network solutions. Comparable to Saga's broader portfolio though operating at materially larger scale across multiple verticals.
• Computacenter: European IT infrastructure provider specializing in workplace, networking, security, and data center solutions. Comparable to Saga on infrastructure-side managed services and enterprise vendor partnerships (Cisco, Microsoft, HP).
• Sopra Steria: European IT services firm with strong presence in banking, public sector, and telecom — directly overlapping Saga's primary verticals. Comparable managed services and systems integration capabilities, with similar tier-1 enterprise client focus.
• Accenture: Largest global IT consulting and SI firm with established Balkans delivery centers. Comparable to Saga on enterprise digital transformation, managed services, and systems integration offerings, and a likely competitor for tier-1 regional accounts.
• Capgemini: Global IT consulting and systems integration leader with deep enterprise relationships across banking, telecom, and retail. Comparable to Saga on digital transformation and managed services offerings, though competing at significantly larger scale and geographic reach.

Direct peers

• Endava: London-listed IT services company founded in the Balkans (Romania/Serbia heritage), providing custom software development, cloud, and digital transformation services. Comparable to Saga's enterprise digital transformation practice and shared Balkan talent base.
• HTEC Group: Serbian-founded digital engineering and IT services firm serving global enterprise clients. Comparable to Saga on custom software development, digital transformation, and engineering talent density in the Serbian market.
• Comping (Asseco SEE Group): Serbian IT services and system integration firm within the Asseco SEE group, offering similar banking, telecom, and public-sector solutions. A direct regional competitor to Saga with overlapping enterprise customer profiles and solution portfolio.
• Comtrade Group: Slovenia-headquartered IT services and software solutions provider with deep operations across the Balkans and Adriatic region. Directly comparable to Saga as a regional system integrator offering custom software, cloud, and infrastructure services to enterprise clients.

Regional players

• TietoEVRY: Nordic-headquartered IT services and software firm with established presence in banking and public sector across Northern and Central Europe. Comparable to Saga on regulated-industry digital transformation and managed services, though primarily serving different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saga New Frontier Group