What Cibernos Group does

Cibernos Group (Grupo Cibernos) is a privately held Spanish information and communications technology services company founded in 1966 and headquartered in Humanes de Madrid, with 1,001-5,000 employees. The group organizes its offering around six operational pillars — Desarrollo (development), Operaciones (operations), Sistemas (systems), Talento (talent), Cumplimiento (compliance), and Organización (organization) — and serves large enterprises and public-sector institutions in banking, insurance, public administration, healthcare, telecommunications, energy, manufacturing, education, and real estate across Spain and Latin America.

The group's technology stack is built on three core proprietary platforms — AgilePlan (BPM Low Code rapid application development), Motor de Cumplimiento (multi-standard, multi-entity GRC/compliance engine managing 40+ dependent entities in the financial sector), and SySprocess Suite (occupational health, safety, and environment management aligned with ISO 45001 and ISO 14001) — supported by approximately 20 specialized products spanning document management (Neptuno), reconciliation (Concilia), supplier risk (GessDATA), cybersecurity (CiberSOC 24/7 SOC, IAM Consulting, OREOs, WBS Airback), HR tech (Caleidos ATS with AI/RPA/BPM, eMotiva gamification), contact center (Tech2Call, PlanTalk), smart cities and digital twins (Gemelo Digital, GeDIA, SITMA, SmartOffice), and sector-specific utilities platforms (SmartCoreWater, Cancerbero, SyscomDOS). The group holds Microsoft Solutions Partner status, with implementations spanning Azure, Power Platform, and Business Central, and maintains a UiPath partnership for RPA. AI capabilities — predictive analytics, NLP, RPA, optimization, and knowledge retrieval — are applied across the product portfolio, with notable 2021 launches in AI for cities (GeDIA), energy management (Numodia), and identity (OREOs), some of which were co-funded by Spain's Red.es and CTA under the 2021 AI R&D aid program.

Cibernos monetizes through four revenue streams: IT services and consulting (professional services for digital transformation and process optimization), managed services (24/7 SOC, contact center operations, infrastructure support), software licensing and subscriptions (Microsoft licenses plus proprietary platform subscriptions), and BPO (customer service, financial management, technical support, HR administration). Pricing is quote-based with no publicly disclosed tiers, and the go-to-market is direct enterprise field sales, supplemented by the Microsoft partner channel. Distribution is concentrated in Spain, with a 2024 regional headquarters opened in Santiago, Chile to anchor LATAM expansion across Peru, Mexico, Colombia, and Ecuador. The 2015 majority acquisition of Navarra-based Conasa remains the group's most significant inorganic move.

Name

Cibernos Group

Legal name

Grupo Cibernos

Website

https://grupocibernos.com

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Cibernos Group is a Spanish IT services and consulting firm, founded in 1966, providing digital transformation, compliance, cybersecurity, and managed services to large enterprises and public-sector institutions in banking, insurance, healthcare, and telecommunications across Spain and Latin America.

Ownership category

akta.pro rank

Product category

Enterprise IT Services and Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO)

akta.pro secondary industry

Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance (BPAEAPAG)

Keywords

• Enterprise IT consulting
• Business process management
• Document management software
• Regulatory compliance software
• Microsoft solutions partner

Headquarters

HQ city

Humanes De Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Consulting: Professional services including digital transformation consulting, process optimization, and technology implementation. Services span development, operations, systems, compliance, and talent management.
2. Managed Services: Ongoing managed services including SOC monitoring, contact center operations, workplace management, and infrastructure support with 24/7 availability.
3. Software Licensing and Subscriptions: Sale of Microsoft licenses and subscriptions, plus proprietary software platform subscriptions for compliance, document management, and business operations.
4. BPO Services: Business process outsourcing including customer service, financial management, technical support, and human resources administration.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Cibernos Group is a Spanish ICT firm that sells enterprise IT consulting, custom software development, systems integration, outsourcing, and technology training, supported by a portfolio of proprietary platforms spanning business process management (AgilePlan), document management (Neptuno, Cancerbero, REMA), regulatory compliance (Motor de Cumplimiento), HR (ATS Caleidos, eMotiva, SyscomDOS), cybersecurity (CiberSOC), and digital twin (Gemelo Digital). Its offerings are targeted at large organizations in banking, insurance, public administration, healthcare, telecommunications, energy, retail, and industry across Spain and Latin America.

Product overview

Grupo Cibernos operates as a diversified technology group offering a platform-plus-module architecture across six core areas: Desarrollo (Development), Operaciones (Operations), Sistemas (Systems), Talento (Talent), Cumplimiento (Compliance), and Organización (Organization). The core offerings include Agile Plan (BPM Low Code development platform), Motor de Cumplimiento (GRC/compliance platform), and Suite SySprocess (occupational health and safety suite). These are complemented by specialized solutions spanning intelligent automation (RPA via UiPath, Microsoft Power Platform), ERP & CRM (SAP, Microsoft Business Central), smart cities (Gemelo Digital, GeDIA, SITMA), contact center (Tech2Call, PlanTalk), document management (Neptuno, Concilia), HR tech (ATS Caleidos with AI/RPA/BPM, eMotiva), cybersecurity (CiberSOC, IAM Consulting, OREOs, WBS Airback), and sector-specific utilities platforms (SmartCoreWater, Cancerbero, SyscomDOS). The group also maintains a suite of compliance and governance tools (Gestor de Comités, Motor de Cumplimiento) and gamification products (Vital, eMotiva) all delivered as integrated modules within the broader service portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Agile Plan: Rapid development platform that allows creating complete, flexible solutions quickly, oriented to collaborative processes and integrated with the organization's systems at a competitive price.
• Neptuno
• GessData
• Concilia
• CiberSOC
• WBS Airback
• IAM Consulting
• Gestor de Comités
• Caleidos
• eMotiva
• Tech2Call
• Motor de Cumplimiento
• SySprocess Suite
• Numodia
• GeDIA
• OREOs
• Gemelo Digital

Products and services

• Agile Plan (AgilePlan)

Quantifiable outcome

• 22%+ optimization ratio through robotization via Screen Scraping techniques
• +2 more outcomes

Named customers20 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature13 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• Red.escoreStrategic or Co-development Partner · 1 January 2021Collaboration on GeDIA project (Digital Twin of Tourist Territory, Malaga) within the framework of 2021 aid program for AI and digital technology research and development projects. Project backed by Red.es and developed in collaboration with CTA.
• CTA (Corporación Tecnológica de Andalucía)coreStrategic or Co-development Partner · 1 January 2021Collaboration on GeDIA project for digital twin technology development in tourist territories. Joint initiative combining Cibernos technology with CTA's research capabilities.
• MicrosoftflagshipTechnology or IntegrationSolutions Partner status with deep integration across Microsoft ecosystem including Azure, Power Platform, Business Central, and license distribution. Authorized Microsoft partner providing licensing, implementation, and consulting services.
• UiPathcoreTechnology or IntegrationTechnology partnership for RPA (Robotic Process Automation) implementations. Cibernos leverages UiPath platform for intelligent automation projects.
• ConasacoreStrategic or Co-development PartnerAcquisition of majority stake in Conasa, a technology solutions leader in Navarra, strengthening Cibernos' offerings and geographic presence. Strategic acquisition expanding service portfolio and market reach.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Indra: Spain-headquartered global IT and digital services company with strong presence in banking, public administration, and defense. Indra's Minsait brand competes directly with Cibernos in Spanish and LATAM enterprise IT services and digital transformation.
• Globant: Argentina-founded IT services and digital transformation firm with deep LATAM footprint delivering software engineering, AI, and consulting to enterprise clients. Directly comparable to Cibernos in LATAM geographic focus, AI focus, and digital transformation services to financial and public-sector clients.
• NTT Data: Global IT services firm that acquired Spain-origin Everis in 2021, creating one of the largest Iberian IT services platforms. Comparable in targeting Spanish and LATAM enterprise and public sector with similar consulting and systems integration capabilities.
• Minsait: Indra's IT services and digital transformation brand, deeply focused on banking, insurance, public sector, and telecom in Spain and LATAM. Closely comparable to Cibernos in customer verticals, geographic scope, and digital transformation delivery model.

Broad incumbents

• Kyndryl: IBM-managed IT services spinoff providing infrastructure management, cloud, and digital workplace services to large enterprises and public sector. Comparable to Cibernos's managed services, infrastructure (WBS Airback), and systems integration offerings for large Spanish banking and government clients.
• Atos: European-headquartered IT services firm with substantial Spanish presence serving banking, public sector, and telecom. Broader scope than Cibernos but overlapping in digital transformation, managed services, and cybersecurity (CiberSOC competes with Atos's security services).
• Capgemini: Global IT services and consulting leader serving banking, public sector, and telecom in Spain and internationally. Broader scale than Cibernos but offers overlapping digital transformation, managed services, and consulting to similar enterprise clients in Spain and LATAM.
• T-Systems: Deutsche Telekom's IT services arm serving enterprise and public sector clients across Europe with managed services, cloud, and digital transformation. Comparable to Cibernos in telco-adjacent managed services and Spanish/EU public sector delivery for utilities and government.
• Deloitte: Big Four professional services firm with large technology and digital transformation practices serving Spanish enterprise and public sector clients. Overlaps with Cibernos in consulting, compliance advisory, and digital transformation engagements.
• Accenture: World's largest IT consulting firm with significant operations in Spain and LATAM. Competes with Cibernos for large banking, public sector, and telecom transformation contracts as part of its broad global services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cibernos
• Xx.com/cibernos
• Facebookfacebook.com/cibernos

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cibernos Group