ExaVault
ExaVault is a managed file transfer platform, now a brand and on-premise appliance within the Files.com File Orchestration Platform, serving 4,000+ organizations with multi-protocol file transfer (SFTP, FTPS, AS2), compliance certifications, and automation workflows.
- Company typePrivate
- Founded2009
- HeadquartersSan Ramon, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ExaVault does
ExaVault is a managed file transfer (MFT) product now operating as a brand and on-premise appliance within the Files.com File Orchestration Platform. Originally launched in 2009 as one of the first hosted-FTP services, ExaVault built a multi-protocol file transfer platform supporting SFTP, FTPS, FTP, WebDAV, and AS2, with a browser-native Web File Manager, visual automation workflows, share links, inbound upload pages, SSO/SCIM identity integration, and regional data residency in the US, EU, and APAC. The platform scaled to handle 2 million+ transactions per hour and serves customers in 100+ countries. After being acquired by Files.com in 2022, ExaVault's hosted Cloud product was retired in 2024 and customers were migrated to the Files.com platform, which is ranked #1 in Gartner Peer Insights and #1 across every G2 attribute in the MFT category. The ExaVault on-premise appliance was relaunched in 2025 as a free self-hosted VM image (VMware OVA, AWS, GCP, Azure) for deployments up to 50 users, with a $99/month per 50-user pack paid license above that threshold and an enterprise support tier starting at $7,499/year.
The business model combines a freemium self-serve on-premise appliance (free for up to 50 users, with paid support tiers for production use) with a tiered subscription cloud platform (Files.com Cloud, starting at $199/month) that includes SOC 2 Type II, HIPAA-BAA, and GDPR compliance out of the box. Revenue streams are predominantly subscription-recurring, with the cloud platform driving the bulk of monetization and the appliance functioning as a land-and-expand funnel into cloud services. Go-to-market blends product-led growth (instant 7-day free trial with no credit card, free appliance download) with inside sales and enterprise field sales for complex deployments requiring custom SLAs, dedicated engineers, and SSO integration. Customer segments span mid-market businesses running partner file-exchange workflows and regulated industries (financial services, healthcare, legal, government) requiring compliance-ready file transfer, with enterprise organizations as a secondary segment requiring multi-protocol partner integration, AS2 EDI, and dedicated support. Named customers include Equifax, Bloomberg, Cognizant, Banner Health, Norton Rose Fulbright, TowneBank, Michelin, PBS, Redis, Carrier, e.l.f. Cosmetics, Marc Jacobs, Rag & Bone, and Spirit Airlines, drawing from a 4,000+ organization base.
The entity ExaVault, LLC is a Delaware-incorporated subsidiary of Files.com, headquartered at 222 S Mill Ave Suite 800, Tempe, AZ, with engineering, support, and release operations based in Austin, TX. Headcount is reported in the 11-50 range, with leadership including David Ordal (CEO) and Jason Ware (engineering manager). The company holds SOC 2 Type II, HIPAA-BAA, GDPR, and EU-US Data Privacy Framework certifications (the latter through an Action Verb LLC subsidiary relationship). No venture funding rounds, investor details, or standalone revenue figures are disclosed.
ExaVault firmographics
Firmographics- Name
- ExaVault
- Legal name
- ExaVault, LLC
- Website
- https://exavault.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- ExaVault is a managed file transfer platform, now a brand and on-premise appliance within the Files.com File Orchestration Platform, serving 4,000+ organizations with multi-protocol file transfer (SFTP, FTPS, AS2), compliance certifications, and automation workflows.
- Ownership category
- akta.pro rank
Where ExaVault is headquartered
LocationHeadquarters
- HQ city
- San Ramon
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ExaVault business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Files.com Cloud Platform Subscription: Tiered usage-based subscription starting at $199/month for entry tier, scaling with users, storage, and feature breadth. Includes SOC 2 Type II, HIPAA-BAA, full automation, REST API, and AS2 integrations.
- ExaVault Appliance - Free Tier: Free appliance download for deployments up to 50 users. Software is free; customers pay for underlying VM hosting (VMware/AWS/GCP/Azure runtime).
- ExaVault Appliance - Paid License: $99/month per 50-user pack above 50 users. Unlocks production features including support, automatic updates, SSO, 2FA, automatic SSL, SIEM export.
- ExaVault Appliance - Enterprise Support: Enterprise adds 24/7 support starting at $7,499/year for production deployments requiring dedicated support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Files.com Cloud Entry Tier - From $199/mo |
| Freemium | Pay-as-you-go | ExaVault Appliance - Free (up to 50 users) |
| Subscription | Monthly | ExaVault Appliance - Paid License ($99/mo per 50-user pack) |
| Subscription | Annual | ExaVault Appliance - Enterprise (24/7 Support from $7,499/year) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
ExaVault product offering
Product offeringCore offering
ExaVault provides a managed file transfer platform offering cloud-based and on-premise SFTP, FTPS, FTP, AS2, and WebDAV file servers with a visual automation builder, a full REST API with SDKs, role-based access controls, and compliance coverage including SOC 2 Type II, HIPAA-BAA, and GDPR, with regional data residency options across the US, EU, and APAC.
Product overview
ExaVault offers a portfolio of file transfer products centered on its free on-premise appliance (FTP/SFTP/FTPS/WebDAV server with web file manager, free up to 50 users) and a suite of cloud-oriented services including Web File Manager, Share Files & Folders, Receive Files, Automated File Transfer, SFTP Server Hosting, SFTP Site, Online FTP Server, and File Transfer Service. Premium tiers add Branded File Sharing, enhanced Data Security, Embedding Options, and Enterprise-level custom SLA with dedicated engineer support. The ExaVault Cloud was sunset in 2024 with customers migrated to Files.com, which now represents the cloud platform successor. The on-premise appliance remains actively maintained by Files.com as a free download.
Differentiator
Problem solved
Functional benefit
Products and services
- ExaVault Cloud Managed File Transfer
Quantifiable outcome
- Up and moving files in 10 minutes — no infrastructure to own, no patching, no late-night pages
- +3 more outcomes
Companies that use ExaVault
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
ExaVault technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature8 records
ExaVault partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Files.com (Parent Company)coreFiles.com acquired ExaVault in 2022. ExaVault Cloud became the Files.com File Orchestration Platform, and the on-premise appliance is shipped and maintained as a Files.com property. Engineering, support, and release cadence run out of the Files.com team.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
ExaVault competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat5 records
Customer concentration
ExaVault social profiles
Digital presenceExaVault compliance and trust
Trust signalCompliance3 records
ExaVault financial estimates
Financial estimateRevenue estimate
Valuation estimate
ExaVault leadership team
Management profileNumber of profiles
Profiles2 records
ExaVault funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ExaVault M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ExaVault
What does ExaVault do?
ExaVault provides a managed file transfer platform offering cloud-based and on-premise SFTP, FTPS, FTP, AS2, and WebDAV file servers with a visual automation builder, a full REST API with SDKs, role-based access controls, and compliance coverage including SOC 2 Type II, HIPAA-BAA, and GDPR, with regional data residency options across the US, EU, and APAC.
Is ExaVault a public or private company?
ExaVault is a private company. It is classified as corporate owned and is currently acquired.
When was ExaVault founded?
ExaVault was founded in 2009. It employs 11 to 50 people.
Where is ExaVault based?
ExaVault is headquartered in San Ramon, United States, in the North America region.
How does ExaVault make money?
Four revenue lines are on record. Files.com Cloud Platform Subscription is the primary driver. The others are exaVault Appliance - Free Tier, exaVault Appliance - Paid License and exaVault Appliance - Enterprise Support.
Does ExaVault have an API?
No public API is recorded for ExaVault.