MedLink

Name

MedLink

Legal name

Công Ty Cổ Phần Đầu Tư Medlink

Website

https://medlink.vn

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

NAICS

Software Publishers (513210), Offices of Physicians (62111)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro industry

PRIMARYHLACAKAH

Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools

Healthcare & Life Sciences/Digital Health & Health IT/ePrescribing, Medication Management & Pharmacy IT

SECONDARYHLACAKAG

Specialty Pharmacy & Complex Therapy Management Platforms

Healthcare & Life Sciences/Digital Health & Health IT/ePrescribing, Medication Management & Pharmacy IT

SECONDARYHLAFALAK

Medication Reconciliation & Transitions-of-Care Pharmacy Services

Healthcare & Life Sciences/Healthcare Providers & Systems/Pharmacy & Medication Management Services

Keywords

• Pharmacy management software
• Pharmaceutical distribution platform
• Clinic management software
• B2B2C pharmacy solutions
• Pharmaceutical digital marketing

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Phần mềm quản lý nhà thuốc (SaaS Subscriptions): MedLink generates revenue primarily through SaaS subscription fees for its pharmacy management software. The company offers multiple pricing tiers including a free plan (gói miễn phí trọn đời), a basic paid plan (gói cơ bản), and an advanced plan (gói nâng cao), with subscriptions billed on a monthly or annual cadence. This represents the core recurring revenue stream.
2. Dịch vụ Digital Marketing cho công ty dược: Revenue from providing digital marketing services to pharmaceutical companies, including Marketing Automation via SMS Brandname and ZALO OA, loyalty program setup, and promotional campaign management.
3. Dịch vụ thiết kế website (Website Design Services): Website design services offered to pharmaceutical companies and pharmacies as part of the service portfolio.
4. Đào tạo và truyền thông (Training & Communications): Training services for pharmacy staff including online pharmacy 4.0 courses and sales point training programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

MedLink provides a cloud-based SaaS ecosystem connecting pharmaceutical companies, pharmacies, pharmacy chains, clinics, and end consumers in Vietnam. The company sells pharmacy management software, clinic management software, and a pharmaceutical company management solution, complemented by digital marketing, website design, loyalty system, and training services that enable a B2B2C distribution model for the pharmaceutical industry.

Product overview

MedLink operates as a unified pharmaceutical digital ecosystem connecting three core segments: pharmaceutical companies, pharmacies/pharmacy chains, and consumers. The portfolio consists of three core software products — the Pharmacy Management Software (phần mềm quản lý nhà thuốc), the Clinic Management Software (phần mềm quản lý phòng khám), and the Pharmaceutical Company Management Solution (giải pháp quản lý công ty dược) — all built on a cloud-based architecture. These core platforms are complemented by four service modules: Digital Marketing services (Zalo OA, SMS Brandname), Website Design services, a Loyalty Program system, and Training & Communications services. The ecosystem is designed to enable a B2B2C distribution model, allowing pharmaceutical companies to reach end consumers through pharmacy intermediaries, all managed within a single connected platform.

Differentiator

Problem solved

Functional benefit

Brands

• clinic.medlink.vn: Clinic management software platform for managing clinics and medical facilities.

Products and services

• Medlink Pharmacy Management Software (Phần mềm quản lý nhà thuốc Medlink) A cloud-based pharmacy management software that enables pharmacies and pharmacy chains to manage inventory (100,000+ drug SKUs), barcode scanning sales, employee scheduling, payroll, customer loyalty programs, and regulatory reporting. Integrates natively with Vietnam's national drug database (Cổng Dược Quốc gia) for drug traceability and compliance.
• Medlink Clinic Management Software (Phần mềm quản lý phòng khám Medlink)
• Medlink Pharmaceutical Company Management Solution (Giải pháp quản lý công ty dược Medlink) A comprehensive digital solution for pharmaceutical manufacturers and distributors to manage sales representatives, monitor drug inventory at retail points, execute marketing campaigns, manage loyalty programs, and expand B2B2C distribution channels across pharmacy chains.
• Pharmaceutical Digital Marketing Service (Dịch vụ Digital Marketing dược phẩm) Digital marketing services tailored for pharmaceutical companies and pharmacies, including Zalo OA marketing, SMS Brandname branded messaging campaigns, promotional campaign management, and online customer engagement.
• Pharmaceutical Website Design Service (Dịch vụ thiết kế website dược phẩm) Website design and development services specifically for pharmaceutical businesses, drug companies, and pharmacy chains, supporting their digital presence and online customer engagement.
• Medlink Loyalty Program System (Hệ thống Loyalty Medlink) A loyalty points and rewards management system for pharmacies and pharmaceutical companies to retain customers, manage tiered membership programs, classify customer relationships, and run promotional campaigns, integrated with SMS Brandname and ZALO OA marketing automation.
• Training and Communications Service (Đào tạo và truyền thông) Training services and communications support for pharmacy staff and pharmaceutical sales teams, including online pharmacy 4.0 courses, sales point training programs, and marketing communications execution.

Quantifiable outcome

• Serving over 20,000 pharmacies and pharmacy chains across Vietnam
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Love Garden (Chuỗi nhà thuốc Love Garden)flagshipOthersLove Garden is one of MedLink's flagship pharmacy chain customers, using the platform for comprehensive pharmacy management including inventory, sales, and loyalty program management across their chain of pharmacies.
• Chuỗi nhà thuốc alobacsiflagshipOthersAlobacsi is a major pharmacy chain customer of MedLink, utilizing the pharmacy management software for multi-branch operations, inventory control, and customer relationship management.
• Chuỗi nhà thuốc Bắc LycoreOthersBắc Ly pharmacy chain uses MedLink's comprehensive pharmacy management solution for their operations across multiple branches.
• Công ty Cổ phần Dược phẩm Sao Thái DươngcoreOthersSao Thái Dương Pharmaceutical Joint Stock Company is an enterprise customer using MedLink's marketing, distribution management, and loyalty solutions for their OTC pharmaceutical channel operations.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Phano Pharmacy: Vietnamese multi-branch pharmacy chain with significant nationwide retail footprint and own pharmacy systems. Comparable as a pharmacy chain that is both a potential customer and a potential competitor to MedLink's software-plus-ecosystem play.
• VinFa (VinGroup Pharmaceutical): Pharmaceutical retail and healthcare arm of Vingroup, operating pharmacy chains and pharmacy distribution in Vietnam. Comparable as a large Vietnamese healthcare ecosystem player that competes with MedLink's B2B2C pharma platform thesis.
• Pharmacity: One of the largest pharmacy chains in Vietnam operating over 1,000 outlets with its own integrated digital pharmacy and loyalty platform. Comparable as it sits in MedLink's customer competitive set as a vertically integrated pharmacy/technology operator.
• SAP Pharmaceutical & Life Sciences solutions: Global enterprise software vendor offering pharma manufacturing, distribution, and regulatory compliance solutions used by multinational pharmaceutical distributors. Comparable as a broad incumbent that could compete for the same enterprise pharmaceutical company customers MedLink targets.

Direct peers

• Sapo POS: Vietnamese cloud-based retail/POS and management SaaS vendor serving SMB retailers including pharmacies with inventory, sales, and multi-store features. Direct comparable in Vietnamese SMB pharmacy/retail management software category.
• CoverMyMeds: US-based healthcare technology platform providing e-prescribing, pharmacy workflow, and medication access solutions integrated into pharmacy and EHR systems. Comparable as a global category leader in pharmacy IT that operates a similar software-and-network playbook to MedLink.
• Rx30 Pharmacy Software: US pharmacy management software vendor providing dispensing, inventory, clinical, and workflow tools to retail and chain pharmacies. Comparable as a direct product-category peer in pharmacy management SaaS.

Emerging players

• eDoctor: Vietnamese digital health platform offering teleconsultation, online pharmacy partnerships and corporate health benefits. Comparable as a fellow Vietnam-based healthtech building an integrated pharmaceutical care experience for consumers and businesses.
• Digital Pharmacist: Digital health platform providing patient engagement, adherence, and digital marketing tools to pharmacies. Comparable as it monetizes pharmacy customer relationships with marketing/loyalty tooling analogous to MedLink's pharmaceutical company marketing automation offering.
• Doctor Anywhere: Regional telehealth and digital health platform operating across Southeast Asia including Vietnam, integrating online consultations with medication delivery. Comparable as an emerging SEA digital health player pursuing an integrated care-and-pharmacy model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCyxrD-148wvfeYLsE-OAlvQ
• Facebookfacebook.com/nhathuoc.medlink.vn
• LinkedInlinkedin.com/company/medlink-asia-pte-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedLink