MedLink
- Company typePrivate
- Founded2019
- HeadquartersHanoi, Vietnam
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
MedLink firmographics
Firmographics- Name
- MedLink
- Legal name
- Công Ty Cổ Phần Đầu Tư Medlink
- Website
- https://medlink.vn
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
MedLink industry classification
Industry- Product category
- Pharmacy Management Software
- NAICS
- Software Publishers (513210), Offices of Physicians (62111)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)
- akta.pro secondary industries
- Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Medication Reconciliation & Transitions-of-Care Pharmacy Services (HLAFALAK)
Keywords
Where MedLink is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices2 records
Markets served
MedLink business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Phần mềm quản lý nhà thuốc (SaaS Subscriptions): MedLink generates revenue primarily through SaaS subscription fees for its pharmacy management software. The company offers multiple pricing tiers including a free plan (gói miễn phí trọn đời), a basic paid plan (gói cơ bản), and an advanced plan (gói nâng cao), with subscriptions billed on a monthly or annual cadence. This represents the core recurring revenue stream.
- Dịch vụ Digital Marketing cho công ty dược: Revenue from providing digital marketing services to pharmaceutical companies, including Marketing Automation via SMS Brandname and ZALO OA, loyalty program setup, and promotional campaign management.
- Dịch vụ thiết kế website (Website Design Services): Website design services offered to pharmaceutical companies and pharmacies as part of the service portfolio.
- Đào tạo và truyền thông (Training & Communications): Training services for pharmacy staff including online pharmacy 4.0 courses and sales point training programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Lifetime Free Plan - Basic pharmacy management at no cost |
| Subscription | Monthly | Basic Plan - Entry-level paid subscription |
| Subscription | Annual | Advanced Plan - Comprehensive features for larger pharmacy chains |
| Hybrid | Multi-year contract | Custom Enterprise Solutions for Pharmaceutical Companies |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
MedLink product offering
Product offeringCore offering
MedLink provides a cloud-based SaaS ecosystem connecting pharmaceutical companies, pharmacies, pharmacy chains, clinics, and end consumers in Vietnam. The company sells pharmacy management software, clinic management software, and a pharmaceutical company management solution, complemented by digital marketing, website design, loyalty system, and training services that enable a B2B2C distribution model for the pharmaceutical industry.
Product overview
MedLink operates as a unified pharmaceutical digital ecosystem connecting three core segments: pharmaceutical companies, pharmacies/pharmacy chains, and consumers. The portfolio consists of three core software products — the Pharmacy Management Software (phần mềm quản lý nhà thuốc), the Clinic Management Software (phần mềm quản lý phòng khám), and the Pharmaceutical Company Management Solution (giải pháp quản lý công ty dược) — all built on a cloud-based architecture. These core platforms are complemented by four service modules: Digital Marketing services (Zalo OA, SMS Brandname), Website Design services, a Loyalty Program system, and Training & Communications services. The ecosystem is designed to enable a B2B2C distribution model, allowing pharmaceutical companies to reach end consumers through pharmacy intermediaries, all managed within a single connected platform.
Differentiator
Problem solved
Functional benefit
Brands
- clinic.medlink.vn: Clinic management software platform for managing clinics and medical facilities.
Products and services
- Medlink Pharmacy Management Software (Phần mềm quản lý nhà thuốc Medlink) A cloud-based pharmacy management software that enables pharmacies and pharmacy chains to manage inventory (100,000+ drug SKUs), barcode scanning sales, employee scheduling, payroll, customer loyalty programs, and regulatory reporting. Integrates natively with Vietnam's national drug database (Cổng Dược Quốc gia) for drug traceability and compliance.
- Medlink Clinic Management Software (Phần mềm quản lý phòng khám Medlink)
- Medlink Pharmaceutical Company Management Solution (Giải pháp quản lý công ty dược Medlink) A comprehensive digital solution for pharmaceutical manufacturers and distributors to manage sales representatives, monitor drug inventory at retail points, execute marketing campaigns, manage loyalty programs, and expand B2B2C distribution channels across pharmacy chains.
- Pharmaceutical Digital Marketing Service (Dịch vụ Digital Marketing dược phẩm) Digital marketing services tailored for pharmaceutical companies and pharmacies, including Zalo OA marketing, SMS Brandname branded messaging campaigns, promotional campaign management, and online customer engagement.
- Pharmaceutical Website Design Service (Dịch vụ thiết kế website dược phẩm) Website design and development services specifically for pharmaceutical businesses, drug companies, and pharmacy chains, supporting their digital presence and online customer engagement.
- Medlink Loyalty Program System (Hệ thống Loyalty Medlink) A loyalty points and rewards management system for pharmacies and pharmaceutical companies to retain customers, manage tiered membership programs, classify customer relationships, and run promotional campaigns, integrated with SMS Brandname and ZALO OA marketing automation.
- Training and Communications Service (Đào tạo và truyền thông) Training services and communications support for pharmacy staff and pharmaceutical sales teams, including online pharmacy 4.0 courses, sales point training programs, and marketing communications execution.
Quantifiable outcome
- Serving over 20,000 pharmacies and pharmacy chains across Vietnam
- +3 more outcomes
Companies that use MedLink
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
MedLink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature6 records
MedLink partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship and core.
- Love Garden (Chuỗi nhà thuốc Love Garden)flagshipLove Garden is one of MedLink's flagship pharmacy chain customers, using the platform for comprehensive pharmacy management including inventory, sales, and loyalty program management across their chain of pharmacies.
- Chuỗi nhà thuốc alobacsiflagshipAlobacsi is a major pharmacy chain customer of MedLink, utilizing the pharmacy management software for multi-branch operations, inventory control, and customer relationship management.
- Chuỗi nhà thuốc Bắc LycoreBắc Ly pharmacy chain uses MedLink's comprehensive pharmacy management solution for their operations across multiple branches.
- Công ty Cổ phần Dược phẩm Sao Thái DươngcoreSao Thái Dương Pharmaceutical Joint Stock Company is an enterprise customer using MedLink's marketing, distribution management, and loyalty solutions for their OTC pharmaceutical channel operations.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
MedLink competitors and assessment
Company assessmentBroad incumbents
- Phano Pharmacy: Vietnamese multi-branch pharmacy chain with significant nationwide retail footprint and own pharmacy systems. Comparable as a pharmacy chain that is both a potential customer and a potential competitor to MedLink's software-plus-ecosystem play.
- VinFa (VinGroup Pharmaceutical): Pharmaceutical retail and healthcare arm of Vingroup, operating pharmacy chains and pharmacy distribution in Vietnam. Comparable as a large Vietnamese healthcare ecosystem player that competes with MedLink's B2B2C pharma platform thesis.
- Pharmacity: One of the largest pharmacy chains in Vietnam operating over 1,000 outlets with its own integrated digital pharmacy and loyalty platform. Comparable as it sits in MedLink's customer competitive set as a vertically integrated pharmacy/technology operator.
- SAP Pharmaceutical & Life Sciences solutions: Global enterprise software vendor offering pharma manufacturing, distribution, and regulatory compliance solutions used by multinational pharmaceutical distributors. Comparable as a broad incumbent that could compete for the same enterprise pharmaceutical company customers MedLink targets.
Direct peers
- Sapo POS: Vietnamese cloud-based retail/POS and management SaaS vendor serving SMB retailers including pharmacies with inventory, sales, and multi-store features. Direct comparable in Vietnamese SMB pharmacy/retail management software category.
- CoverMyMeds: US-based healthcare technology platform providing e-prescribing, pharmacy workflow, and medication access solutions integrated into pharmacy and EHR systems. Comparable as a global category leader in pharmacy IT that operates a similar software-and-network playbook to MedLink.
- Rx30 Pharmacy Software: US pharmacy management software vendor providing dispensing, inventory, clinical, and workflow tools to retail and chain pharmacies. Comparable as a direct product-category peer in pharmacy management SaaS.
Emerging players
- eDoctor: Vietnamese digital health platform offering teleconsultation, online pharmacy partnerships and corporate health benefits. Comparable as a fellow Vietnam-based healthtech building an integrated pharmaceutical care experience for consumers and businesses.
- Digital Pharmacist: Digital health platform providing patient engagement, adherence, and digital marketing tools to pharmacies. Comparable as it monetizes pharmacy customer relationships with marketing/loyalty tooling analogous to MedLink's pharmaceutical company marketing automation offering.
- Doctor Anywhere: Regional telehealth and digital health platform operating across Southeast Asia including Vietnam, integrating online consultations with medication delivery. Comparable as an emerging SEA digital health player pursuing an integrated care-and-pharmacy model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MedLink social profiles
Digital presenceMedLink compliance and trust
Trust signalCompliance2 records
MedLink financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedLink leadership team
Management profileNumber of profiles
Profiles1 record
MedLink subsidiaries and ownership
Company hierarchySubsidiaries1 record
MedLink funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedLink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedLink
What does MedLink do?
MedLink provides a cloud-based SaaS ecosystem connecting pharmaceutical companies, pharmacies, pharmacy chains, clinics, and end consumers in Vietnam. The company sells pharmacy management software, clinic management software, and a pharmaceutical company management solution, complemented by digital marketing, website design, loyalty system, and training services that enable a B2B2C distribution model for the pharmaceutical industry.
Is MedLink a public or private company?
MedLink is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MedLink founded?
MedLink was founded in 2019. It employs 11 to 50 people.
Where is MedLink based?
MedLink is headquartered in Hanoi, Vietnam, in the Asia region.
How does MedLink make money?
Four revenue lines are on record. Phần mềm quản lý nhà thuốc (SaaS Subscriptions) is the primary driver. The others are Dịch vụ Digital Marketing cho công ty dược, Dịch vụ thiết kế website (Website Design Services) and Đào tạo và truyền thông (Training & Communications).
Who are MedLink's main competitors?
Broad incumbents on record are Phano Pharmacy, VinFa (VinGroup Pharmaceutical), Pharmacity and SAP Pharmaceutical & Life Sciences solutions. Direct peers are Sapo POS, CoverMyMeds and Rx30 Pharmacy Software. Emerging players are eDoctor, Digital Pharmacist and Doctor Anywhere.
Does MedLink have an API?
No public API is recorded for MedLink.
What industry is MedLink in?
MedLink's product category is Pharmacy Management Software. Its primary akta.pro industry code is HLACAKAH, Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools, with a secondary code of HLACAKAG, Specialty Pharmacy & Complex Therapy Management Platforms. Its NAICS code is 513210 and its SIC code is 7372.